I am a new web developer, working on my first site and I had purchased SSL from my hosting company but was baffled at why my site was still not secure. I was sent the link to this video and I am very grateful for your guidance! thanking you very much.
For those who might be having issues, it's important to note that Hostgator doesn't seem to give the SSL certificate as soon as you add the domain to cpanel, so everyone should wait a few hours if you're adding the domain to cpanel for the first time before installing wordpress and activating the plugin (not sure if the video mentioned this, I can't do videos with audio). I installed wordpress and this plugin before I had received the SSL certificate from hostgator, so ran into problems and many more steps it was asking me. So for those who ran into issues, I had to start over, removed the domain and all remnants of it from cpanel (uninstalled wordpress, went to SSL/TSL in cpanel menu and deleted any mentions of the domain under "Private Keys (Key)" and "CERTIFICATES (CRT)"), so started with a clean slate. Then re-added the domain, checked in "CERTIFICATES (CRT)" and saw that the domain was not listed in there, so Hostgator hadn't given me the SSL certificate as soon as I added the domain. Waited a few hours then checked under there again and saw it was now listed under there, meaning I was then given the certificate. I then reinstalled wordpess and the plugin and it installed ok this time without prompting for additional steps. However, it's still not redirecting properly, even though it's saying in the Really Simple SSL plugin that everything is OK. If I go to the HTTPS version of the site, it says secure, but it's not redicting there when typing in the domain into my browser without HTTPS before. I'm looking into other plugins or ways to force it instead.
Excellent commentary! Our server does require a bit of time to apply your free SSL to any newly added domain to the cPanel, usually this happens within an hour or two, if it takes longer than that call us! For your https routing issues if Really Simple SSL is showing it as okay just ensure that plugin has been engaged and is actively routing to https and is not just turned on. In any case we have another video which tells you how to force HTTPS redirects within the cPanel which may also help you out. ruclips.net/video/SYXcWehz6X0/видео.html
Hey Lambo, when the SSL renews you won't have to do anything on your end the plugin will make sure it always shows the most recent SSL on all pages on your site.
You are very welcome! Whether you use the plugin method or use the other method updating your 'htaccess' file, either way will work. Remember, you will want to do one or the other, not both.
Thanks for the video. After installing the Simple SSL plug-in, a Google Font I was using got replaced with a default font and images on the page aren't loading. I use Divi as my theme and I tried clearing the cache, but the images refuses to load (even after re-uploading them) and the font sometimes renders correctly. Not consistently, however. EDIT: I installed SSL Insecure Content, but didn't seem to fix anything. I noticed the font was being retrieved from an http url, so I reuploaded it and that was fixed. The images have https URLs in WordPress Media library, but it still isn't appearing on the page. I passed Why No Padlock and it says that I have no mixed content.
Hey thank you for the tutorial. Quick question, with the new Wordpress update, should I remove this plugin and use Wordpress’s automatic SSL stop or should I keep it?
Hey there Mat, that's ultimately up to you. We would recommend keeping what you have now as the WordPress' automatic SSL is fairly new and may present unexpected bugs. If you need some help with swapping over our tech support would be happy to help at 1866.964.2867 or helpchat.hostgator.com
@@hostgatorUS Lol yeah I would need some help. Because I switched before asking this question and it broke everything, literally everything. Will do thank you
An SSL only encrypts user data, and is necessary for selling anything or taking donations on the site. Having one means that browsers will not give the "unsafe site" warning unless there's malware present of some kind.
Thank you for this video, I use wordpress, I have a question, I've installed and activated the really simple SSL, but my website is not secure yet...what can I do?
Chances are there may be some "mixed content" on your site preventing the SSL from working. These are usually images loaded from an insecure link. We like to recommend using www.whynopadlock.com/ to see what's causing the issue with the SSL. If you see any mixed content you would want to correct the URLs of those images/files. Our agents would be happy to help you further with this just give us a call at 1866.964.2867 or chat with us at helpchat.hostgator.com
Hi Daleko, depending on how one builds their website, there are separate redirect settings you always have access to inside your cPanel located under domains, by clicking "Redirects".
I get that getting your site to run HTTPS is part of securing the front end of your web site, but doesn't this usually have to work in tandem with a certificate that is installed in the back end or run through a separate service ?
That's right! We install an SSL certificate for all sites hosted with us soon after they're added to the cPanel. So forcing the https finds the valid certificate since you get it for free. We also let our customers install their own certificates if they have them!
hello i have Question please actually im afraid to add the SSL because i tried before, with Itheme sicurity Plugin but suddenly it just locked my site with red treiangle warning showed out and i couldnt get my wordpress once again i called the Company which i bought from them the domain and the Hosting , they deleted all the info inside my wordpress , actualy it wasnt so much matter to me because i didnt work so much in it, but the Problem now that they told me for the second time if anything goes wrong Maybe it will be hard for them to delete once again somehow i understood that they wont do it again or help, and in another hand they didnt give me my Hosting number that i can work through it if any Thing goes wrong , so what do you recommend to me ?
Hi Zareh, thanks for reaching out to us, this is Karen. The red triangle page you received happens when your site tries to force it's visitors to use SSL (using https) when the certificate isn't valid or installed yet. It's not usually indicative of anything wrong with the site contents just the certificate. Our free SSL installs automatically within 24 hours of the domain being hosted on the server. After that point, feel free to install any SSL plugin you prefer (We recommend Really Simple SSL) and you should be fine!
@@hostgatorUS Hello this was the answear after i tried to actvate the simple ssl Plugin ((Really Simple SSL failed to detect a valid SSL certificate. If you do have an SSL certificate, try to reload this page over https by clicking this button:)) , so what that means?
@Zareh Missirian, it shouldn't be necessary to delete the site. As long as the domain is pointed to us, the SSL should apply and your plugin operational. If you can, you can come into our chat support to verify that its active.
I am looking to change our website from http to https, I do get the secure lock when I add the "s" in front of the URL. The website seems to function fine, but the only trouble I see is that one of the slider bars on our home page doesn't process the images so it creates a white block. Do you think this plug in will correct this by making the URL on the images https as well? It looks like it just can't find the images. If all else fails, the web server is virtual so I can take a snap shop and restore from snap shot if needed. I'm just trying to prepare myself for complications.
Hey there, this plugin does perform URL fixes for non-https content as far as we're aware. If not, you can also try the Insecure Content Fixer plugin as well. If both of those fail, the next step would be to re-upload those pictures as new uploads would have the https link once your site does. Our support should be able to help you out with these as well, you can get in touch by calling 1866.964.2867 or online at helpchat.hostgator.com or message us @HGSupport on Twitter.
Thanks, Josh. I purchased the Hatchling HostGator plan yesterday, and when WordPress was installed, my permalinks were http. I installed the Really Simple SSL plugin, and they're now HTTPS and I have the padlock. But I'm still receiving SSL warning messages about missing security headers even though I added the following to my .htaccess file in public_html and cleared my cache: Header always set Strict-Transport-Security: "max-age=31536000" env=HTTPS Header always set Content-Security-Policy "upgrade-insecure-requests" Header always set X-Content-Type-Options "nosniff" Header always set X-XSS-Protection "1; mode=block" Header always set Expect-CT "max-age=7776000, enforce" Header always set Referrer-Policy: "no-referrer-when-downgrade" Any recommendations for how to resolve the security header warnings?
Hey there, this might be a problem best solved by our live support staff actually since Really Simple SSL should have already addressed those issues. Without actually seeing the error and access to your files we would only be able to provide a "best guess" here via comment. Try reaching out to our support at 1866.964.2867 or online at helpchat.hostgator.com and they should be able to deep dive the issue with you.
@@hostgatorUS Thank you for responding. I live chatted and technical support added a few lines to my .htaccess file. The warnings remain, but hopefully I'm ok since I have the padlock we all know and love.
Hi Catara, once you signup for a HostGator plan (such as www.hostgator.com/web-hosting) you will have the features inside, including WordPress. There's a tool which installs it for you with a few clicks, called Softaculous. We have videos to help get you started with it too! Let us know if you have any questions or contact Live Support anytime. :)
Hey Manuel, let's get that figured out. All of our hosting packages come with the free Let's Encrypt SSL. certificate. Are you able to access the SSL management section in your portal?
Hey I am a beginner and Ive installed the ssl plugin but i am not getting the activate ssl button PLEASE HELP ME! And it forces me to change my nameserver and Ove changed it using cloudshare and still it is not working for me PLEASE HELP ME!
If you've installed Really Simple SSL but don't have the Activate button. Try manually activating it from the plugin menu which you can get to from the Plugins icon on the left in your Dashboard. Once there, you can see a list of your plugins and be able to manually activate and deactivate them, try manually activating the SSL plugin and see if that fixes this for you. The nameserver issue doesn't make a lot of sense how you described it, we think it would be best if you contacted our support regarding that as it may simply be a misunderstanding as nameservers do take 24-48 hours to propagate. You can reach our support at helpchat.hostgator.com or on the phone/skype at 1866.964.2867
Hi! No worries, we got you covered. Use this knowledgebase guide it will help you with alternative ways to login: www.hostgator.com/help/article/troubleshooting-common-wordpress-login-issues Contact Live Support via chat/telephone anytime if you need more help.
Hi man, what's up. I have been watching this video weeks before and I couldn't get the website secure, I reset all work I have do (I was practicing, so nothing important), and I started from zero building my site, but I try install SSL again and still not working. I read about mixed content, but I have no content on my web, and I don't know what the problem is. Can u help me? Thank you!
Hi there LaZona Sanse, make sure the domain's DNS is updated, and propagation is completed. Also check your HostGator Portal to be sure the free SSL is enabled for the correct domain. The plugin will help force the site URL to 'HTTPS' once you publish the site. If you need more help, contact Live Support via chat helpchat.hostgator.com or call 1866.964.2867 or call via Skype for free www.hostgator.com/help/article/skype.
Hey Fazira, sorry to hear that this is causing an issue. It's a bit complicated to explain in a RUclips comment but there is a line of code in your .htaccess file you would remove to remove the https from automatically being used, our support could definitely help guide you through the process. You can get in touch with them at 1866-964-2867 or helpchat.hostgator.com
Nice, my problem is with the images. I installed and activated but images still shows that the site is not secure (or at least part secure). I can´t find the right tutorial to fix this issue. How do i fixed images that is keeping my site to be secured? thanks man if there´s any help on this.
If you use a tool like whynopadlock.com you can see where the SSL is failing specifically and try to fix that. If you're using a WordPress we usually recommend trying to use the WordPress Insecure Content Fixer plugin before trying to change each one's URL manually.
Chrome says my certificate expired. Does Hostgator provide a new one free (like the first 12months) or I need to buy it, now that I'm passed 12 months?
Hi Sifiso! HostGator provides a free SSL for all of it's hosting customers which renews automatically for free every 90 days. If you're using your own SSL just contact our support and they'll be happy to help you switch over to our free one. You can contact them at 1866.964.2867 or at helpchat.hostgator.com
Hey me WordPress website is not working without https i added ssl plugin same that not issues issue is that when i just enter etc.com in safaari or other browser my website not working. Please help me.
Your website may not be forcing the use of the SSL as they don't do that by default. OR it could have mixed content which would prevent the SSL from showing https properly. Try looking at whynopadlock.com and seeing what is preventing the site from showing https. If you continue to have problems contact our support, they'll be happy to help. You can reach them at helpchat.hostgator.com or on the phone/skype at 1866.964.2867
Hey Lucky! We have a helpful article on our support page for this. Scroll down to Manually Forcing HTTPS Instructions and copy that code into the top lines of your .htaccess file. Make sure to replace the part of that code that says example.com with your own domain name! www.hostgator.com/help/article/hostgator-free-ssl
Hi, no worries, first we recommend clearing browsers cache or testing it in a different browser just in case. You can also force HTTPS manually using File Manager, check it out: www.hostgator.com/help/article/guide-to-troubleshooting-ssl
Hi, the wp-admin login site is secure, also with the home page. However, all the other pages on my site is not secure. Appreciate it you could help me to fix my site. I got a really simple SSL" plugin installed too. BTW, my site is hosted on Hostgator.
Hey Crispy, your site may have some content that is using an non secure URL, we usually call this Mixed Content. You can check whynopadlock.com to see what is specifically causing the SSL to fail on your pages. If there's no mixed content issues give our support a call and they'll be happy to troubleshoot with you! 1.866.964.2867 or helpchat.hostgator.com
That's when we break out the magnifying glass and start digging. Our support team will often use tools like whynopadlock.com to look up why a site may not be cooperating with that HTTPS redirect.
@@hostgatorUS I see in my Wordpress general settings that the URL of my website (both Wordpress and site URL) are with "http". Adding https there could solve the problem?
You bet it could. That may be forcing your website to use HTTP. Change them to just 'domain.com', and see if that does the trick. You could also try going with, 'domain.com' and forgo the plugin, but there are other things the plugin does to help like checking for insecure content etc.
You are speaking very fast and some of subtitles are wrong. That's why imposible to understand all content. Can you speak little slower for foreign people?
Hi Hishaam315, Chat support at helpchat.hostgator.com is available 24/7. Our phone support 1-866-96GATOR(42867) is available 7am-12am ET 7 days a week. You can call via Skype for free too at www.hostgator.com/help/article/skype!
I am a new web developer, working on my first site and I had purchased SSL from my hosting company but was baffled at why my site was still not secure. I was sent the link to this video and I am very grateful for your guidance! thanking you very much.
Happy to have helped!
I bought ssl and to appear as safe I had to reinstall wordpress on my site
I wish I saw this video like years ago. It would have saved me a lot of trouble. Thumbs up. Subscribed
Theres still plenty of websites to build, and now you won't have to worry. Thanks for the add!
So helpful!! All other videos were way more complicated. This one saved us.... Thank you!
Thank you for being so to the point and straight forward
Great. Was looking for this plugin.
Hope you have to a good day reader.
For those who might be having issues, it's important to note that Hostgator doesn't seem to give the SSL certificate as soon as you add the domain to cpanel, so everyone should wait a few hours if you're adding the domain to cpanel for the first time before installing wordpress and activating the plugin (not sure if the video mentioned this, I can't do videos with audio).
I installed wordpress and this plugin before I had received the SSL certificate from hostgator, so ran into problems and many more steps it was asking me. So for those who ran into issues, I had to start over, removed the domain and all remnants of it from cpanel (uninstalled wordpress, went to SSL/TSL in cpanel menu and deleted any mentions of the domain under "Private Keys (Key)" and "CERTIFICATES (CRT)"), so started with a clean slate.
Then re-added the domain, checked in "CERTIFICATES (CRT)" and saw that the domain was not listed in there, so Hostgator hadn't given me the SSL certificate as soon as I added the domain. Waited a few hours then checked under there again and saw it was now listed under there, meaning I was then given the certificate. I then reinstalled wordpess and the plugin and it installed ok this time without prompting for additional steps.
However, it's still not redirecting properly, even though it's saying in the Really Simple SSL plugin that everything is OK. If I go to the HTTPS version of the site, it says secure, but it's not redicting there when typing in the domain into my browser without HTTPS before. I'm looking into other plugins or ways to force it instead.
Excellent commentary! Our server does require a bit of time to apply your free SSL to any newly added domain to the cPanel, usually this happens within an hour or two, if it takes longer than that call us!
For your https routing issues if Really Simple SSL is showing it as okay just ensure that plugin has been engaged and is actively routing to https and is not just turned on. In any case we have another video which tells you how to force HTTPS redirects within the cPanel which may also help you out.
ruclips.net/video/SYXcWehz6X0/видео.html
Great video.. Without you tell me to click "Activate" I couldn't have never done the installation.
fantastic video and very clearly explained. thankyou!!
Glad it was helpful!
It works👍 Thanks by the way. Love it😍
I hope you are doing well and safe.
Thank you!🙂
This video really helped me a lot.
You are welcome, so glad it helped Aditya!
Did the trick for me. Thanks for creating this guide.
Glad it helped Russell 👍
That worked like a charm! Thank you, Josh! Just one quick question: Will the plugin renew SSL everywhere?
Hey Lambo, when the SSL renews you won't have to do anything on your end the plugin will make sure it always shows the most recent SSL on all pages on your site.
@@hostgatorUS That's good to know. Thank you!
Thank you so much for this!
Really Great
Nice job .Thanks.
Thanks, so helpful.
Great video!
Amazing, thanks for your video!
Thanks for the force https tip I will try the plugin and see if it solve 2 issue.
You are very welcome! Whether you use the plugin method or use the other method updating your 'htaccess' file, either way will work. Remember, you will want to do one or the other, not both.
@@hostgatorUS The deference is plugin never allow http when enabled, it do ssl job off the ur site files. Installed
This is helpful video
very useful video. thank you
Genius! It works perfectly!
Thank you, that worked like a charm!
That's great Lori, you're welcome!
Cool thanks
Happy to help.
Thanks for the video. After installing the Simple SSL plug-in, a Google Font I was using got replaced with a default font and images on the page aren't loading. I use Divi as my theme and I tried clearing the cache, but the images refuses to load (even after re-uploading them) and the font sometimes renders correctly. Not consistently, however.
EDIT:
I installed SSL Insecure Content, but didn't seem to fix anything. I noticed the font was being retrieved from an http url, so I reuploaded it and that was fixed. The images have https URLs in WordPress Media library, but it still isn't appearing on the page. I passed Why No Padlock and it says that I have no mixed content.
Thanks a lot bro, u helped me twice
Hi atlasgate est, you are welcome & glad it helped!
Hey thank you for the tutorial. Quick question, with the new Wordpress update, should I remove this plugin and use Wordpress’s automatic SSL stop or should I keep it?
Hey there Mat, that's ultimately up to you. We would recommend keeping what you have now as the WordPress' automatic SSL is fairly new and may present unexpected bugs.
If you need some help with swapping over our tech support would be happy to help at 1866.964.2867 or helpchat.hostgator.com
@@hostgatorUS Lol yeah I would need some help. Because I switched before asking this question and it broke everything, literally everything. Will do thank you
Does this will make my website completely secure for other to visit ?? Please answer 🙏🏻
An SSL only encrypts user data, and is necessary for selling anything or taking donations on the site. Having one means that browsers will not give the "unsafe site" warning unless there's malware present of some kind.
Thank you
Thank you so much 😀
You're welcome 😊
It helped , thanks buddy
Glad it helped 👋
Thank you for this video, I use wordpress, I have a question, I've installed and activated the really simple SSL, but my website is not secure yet...what can I do?
Chances are there may be some "mixed content" on your site preventing the SSL from working. These are usually images loaded from an insecure link. We like to recommend using www.whynopadlock.com/ to see what's causing the issue with the SSL. If you see any mixed content you would want to correct the URLs of those images/files.
Our agents would be happy to help you further with this just give us a call at 1866.964.2867 or chat with us at helpchat.hostgator.com
@@hostgatorUS Thank you a lot!
thank you so much.. it's working
Yay! That's great to hear.
Thx for this material. So in general Realy Simple SSL creates 301 redirect ?
Hi Daleko, depending on how one builds their website, there are separate redirect settings you always have access to inside your cPanel located under domains, by clicking "Redirects".
Yes!!! Thank you!!!
We got you Spanky
I get that getting your site to run HTTPS is part of securing the front end of your web site, but doesn't this usually have to work in tandem with a certificate that is installed in the back end or run through a separate service ?
That's right! We install an SSL certificate for all sites hosted with us soon after they're added to the cPanel. So forcing the https finds the valid certificate since you get it for free. We also let our customers install their own certificates if they have them!
hello i have Question please actually im afraid to add the SSL because i tried before, with Itheme sicurity Plugin but suddenly it just locked my site with red treiangle warning showed out and i couldnt get my wordpress once again i called the Company which i bought from them the domain and the Hosting , they deleted all the info inside my wordpress , actualy it wasnt so much matter to me because i didnt work so much in it, but the Problem now that they told me for the second time if anything goes wrong Maybe it will be hard for them to delete once again somehow i understood that they wont do it again or help, and in another hand they didnt give me my Hosting number that i can work through it if any Thing goes wrong , so what do you recommend to me ?
Hi Zareh, thanks for reaching out to us, this is Karen. The red triangle page you received happens when your site tries to force it's visitors to use SSL (using https) when the certificate isn't valid or installed yet. It's not usually indicative of anything wrong with the site contents just the certificate.
Our free SSL installs automatically within 24 hours of the domain being hosted on the server. After that point, feel free to install any SSL plugin you prefer (We recommend Really Simple SSL) and you should be fine!
@@hostgatorUS Hello this was the answear after i tried to actvate the simple ssl Plugin ((Really Simple SSL failed to detect a valid SSL certificate. If you do have an SSL certificate, try to reload this page over https by clicking this button:)) , so what that means?
is that better to delete it from my website?
@Zareh Missirian, it shouldn't be necessary to delete the site. As long as the domain is pointed to us, the SSL should apply and your plugin operational. If you can, you can come into our chat support to verify that its active.
I am looking to change our website from http to https, I do get the secure lock when I add the "s" in front of the URL. The website seems to function fine, but the only trouble I see is that one of the slider bars on our home page doesn't process the images so it creates a white block. Do you think this plug in will correct this by making the URL on the images https as well? It looks like it just can't find the images. If all else fails, the web server is virtual so I can take a snap shop and restore from snap shot if needed. I'm just trying to prepare myself for complications.
Hey there, this plugin does perform URL fixes for non-https content as far as we're aware. If not, you can also try the Insecure Content Fixer plugin as well.
If both of those fail, the next step would be to re-upload those pictures as new uploads would have the https link once your site does.
Our support should be able to help you out with these as well, you can get in touch by calling 1866.964.2867 or online at helpchat.hostgator.com or message us @HGSupport on Twitter.
Thank you sir
You're welcome!
Thanks, Josh. I purchased the Hatchling HostGator plan yesterday, and when WordPress was installed, my permalinks were http. I installed the Really Simple SSL plugin, and they're now HTTPS and I have the padlock. But I'm still receiving SSL warning messages about missing security headers even though I added the following to my .htaccess file in public_html and cleared my cache:
Header always set Strict-Transport-Security: "max-age=31536000" env=HTTPS
Header always set Content-Security-Policy "upgrade-insecure-requests"
Header always set X-Content-Type-Options "nosniff"
Header always set X-XSS-Protection "1; mode=block"
Header always set Expect-CT "max-age=7776000, enforce"
Header always set Referrer-Policy: "no-referrer-when-downgrade"
Any recommendations for how to resolve the security header warnings?
Hey there, this might be a problem best solved by our live support staff actually since Really Simple SSL should have already addressed those issues.
Without actually seeing the error and access to your files we would only be able to provide a "best guess" here via comment.
Try reaching out to our support at 1866.964.2867 or online at helpchat.hostgator.com and they should be able to deep dive the issue with you.
@@hostgatorUS Thank you for responding. I live chatted and technical support added a few lines to my .htaccess file. The warnings remain, but hopefully I'm ok since I have the padlock we all know and love.
Do I have to create an account for wordpress
Hi Catara, once you signup for a HostGator plan (such as www.hostgator.com/web-hosting) you will have the features inside, including WordPress. There's a tool which installs it for you with a few clicks, called Softaculous. We have videos to help get you started with it too! Let us know if you have any questions or contact Live Support anytime. :)
GREAT!
No SSL certificate has been detected. Generate one by pressing the 'Install SSL certificate' button.
Hey Manuel, let's get that figured out. All of our hosting packages come with the free Let's Encrypt SSL. certificate. Are you able to access the SSL management section in your portal?
Hey I am a beginner and Ive installed the ssl plugin but i am not getting the activate ssl button PLEASE HELP ME! And it forces me to change my nameserver and Ove changed it using cloudshare and still it is not working for me PLEASE HELP ME!
If you've installed Really Simple SSL but don't have the Activate button. Try manually activating it from the plugin menu which you can get to from the Plugins icon on the left in your Dashboard. Once there, you can see a list of your plugins and be able to manually activate and deactivate them, try manually activating the SSL plugin and see if that fixes this for you.
The nameserver issue doesn't make a lot of sense how you described it, we think it would be best if you contacted our support regarding that as it may simply be a misunderstanding as nameservers do take 24-48 hours to propagate.
You can reach our support at helpchat.hostgator.com or on the phone/skype at 1866.964.2867
thx m8!
Welcome m8!
I accidently force the HTTPS. Now I cant even access my wordpress. help !. Solution?
Hi! No worries, we got you covered. Use this knowledgebase guide it will help you with alternative ways to login: www.hostgator.com/help/article/troubleshooting-common-wordpress-login-issues Contact Live Support via chat/telephone anytime if you need more help.
Hi man, what's up. I have been watching this video weeks before and I couldn't get the website secure, I reset all work I have do (I was practicing, so nothing important), and I started from zero building my site, but I try install SSL again and still not working. I read about mixed content, but I have no content on my web, and I don't know what the problem is. Can u help me? Thank you!
Hi there LaZona Sanse, make sure the domain's DNS is updated, and propagation is completed. Also check your HostGator Portal to be sure the free SSL is enabled for the correct domain. The plugin will help force the site URL to 'HTTPS' once you publish the site. If you need more help, contact Live Support via chat helpchat.hostgator.com or call 1866.964.2867 or call via Skype for free www.hostgator.com/help/article/skype.
Haloo, please help me, I accidently force the HTTPS. Now I cant even access my wordpress. Please help. Is theres anyway to uninstall it?? Pleaseeee
Hey Fazira, sorry to hear that this is causing an issue. It's a bit complicated to explain in a RUclips comment but there is a line of code in your .htaccess file you would remove to remove the https from automatically being used, our support could definitely help guide you through the process.
You can get in touch with them at 1866-964-2867 or helpchat.hostgator.com
Nice, my problem is with the images. I installed and activated but images still shows that the site is not secure (or at least part secure). I can´t find the right tutorial to fix this issue. How do i fixed images that is keeping my site to be secured? thanks man if there´s any help on this.
If you use a tool like whynopadlock.com you can see where the SSL is failing specifically and try to fix that. If you're using a WordPress we usually recommend trying to use the WordPress Insecure Content Fixer plugin before trying to change each one's URL manually.
Chrome says my certificate expired. Does Hostgator provide a new one free (like the first 12months) or I need to buy it, now that I'm passed 12 months?
Hi Sifiso! HostGator provides a free SSL for all of it's hosting customers which renews automatically for free every 90 days. If you're using your own SSL just contact our support and they'll be happy to help you switch over to our free one.
You can contact them at 1866.964.2867 or at helpchat.hostgator.com
@@hostgatorUS Awesome, thanks for your wonderful service. My SSL renewed automatically as you said above.
Thanks
Hey me WordPress website is not working without https i added ssl plugin same that not issues issue is that when i just enter etc.com in safaari or other browser my website not working. Please help me.
Your website may not be forcing the use of the SSL as they don't do that by default. OR it could have mixed content which would prevent the SSL from showing https properly. Try looking at whynopadlock.com and seeing what is preventing the site from showing https.
If you continue to have problems contact our support, they'll be happy to help. You can reach them at helpchat.hostgator.com or on the phone/skype at 1866.964.2867
So I wrote a landing page on HTML5 and CSS3, didn't use Wordpress, how do I activate my free SSL? Thank You.
Hey Lucky! We have a helpful article on our support page for this. Scroll down to Manually Forcing HTTPS Instructions and copy that code into the top lines of your .htaccess file. Make sure to replace the part of that code that says example.com with your own domain name! www.hostgator.com/help/article/hostgator-free-ssl
Sooo what should I do if it doesn't work???
Please heeeeeeelp me!
Hi, no worries, first we recommend clearing browsers cache or testing it in a different browser just in case. You can also force HTTPS manually using File Manager, check it out: www.hostgator.com/help/article/guide-to-troubleshooting-ssl
Hi, the wp-admin login site is secure, also with the home page. However, all the other pages on my site is not secure. Appreciate it you could help me to fix my site. I got a really simple SSL" plugin installed too. BTW, my site is hosted on Hostgator.
Hey Crispy, your site may have some content that is using an non secure URL, we usually call this Mixed Content. You can check whynopadlock.com to see what is specifically causing the SSL to fail on your pages. If there's no mixed content issues give our support a call and they'll be happy to troubleshoot with you!
1.866.964.2867 or helpchat.hostgator.com
@@hostgatorUS Thanks a million. whynopadlock.com pointed me to the problem
How can I manually force HSTS after doing this?
Hi Britney, check this out it should help: ruclips.net/video/jAhJDHYQuqw/видео.html
@@hostgatorUS funny enough, I did all of that & am now looking to force HSTS without buying the paid version of the plug-in.
How can I set name server?
Always a good question to ask! Let me show you, step by step: ruclips.net/video/skgmEZEZojo/видео.html
What if I put https on the address bar and my site doesn't display correctly?
That's when we break out the magnifying glass and start digging. Our support team will often use tools like whynopadlock.com to look up why a site may not be cooperating with that HTTPS redirect.
@@hostgatorUS I see in my Wordpress general settings that the URL of my website (both Wordpress and site URL) are with "http". Adding https there could solve the problem?
You bet it could. That may be forcing your website to use HTTP. Change them to just 'domain.com', and see if that does the trick. You could also try going with, 'domain.com' and forgo the plugin, but there are other things the plugin does to help like checking for insecure content etc.
thanks ........
BS. Site is not even opens and I can't install plugin.
Its like a cakewalk
Mmmm did someone say, cake? 🎂😁
👍
You are speaking very fast and some of subtitles are wrong. That's why imposible to understand all content. Can you speak little slower for foreign people?
Thank you so much .. I appreciate your time and effort necessary to help people worldwide.
If don't mind me asking you for your email please .
Hi Hishaam315, Chat support at helpchat.hostgator.com is available 24/7. Our phone support 1-866-96GATOR(42867) is available 7am-12am ET 7 days a week. You can call via Skype for free too at www.hostgator.com/help/article/skype!
@@hostgatorUS , I will, thank you
Thank You
thank you