POOR CUSTOMER SERVICE! Do NOT recommend. The hot tub was half full upon arrival and shot water at our faces when we tried to use it. Huge disappointment and would NEVER recommend using natural retreats. I called their team to see if they could do anything and they argued with me trying to tell me it was full when I have video evidence it was not. This is the WORST experience I’ve had a lot a vacation rental ever. RENT FROM SOMEONE ELSE. Very DISAPPOINTING.
POOR CUSTOMER SERVICE! Do NOT recommend. The hot tub was half full upon arrival and shot water at our faces when we tried to use it. Huge disappointment and would NEVER recommend using natural retreats. I called their team to see if they could do anything and they argued with me trying to tell me it was full when I have video evidence it was not. This is the WORST experience I’ve had a lot a vacation rental ever. RENT FROM SOMEONE ELSE. Very DISAPPOINTING.