Great video! My Home owners association switched to a fiber optic cable provider and all my smart switches stopped working. Following your advice to temporarily shut down the 5 Ghz band solved the problem. Thanks a million. Keep up your good work.👏👍
Thank you for this video! I just got an eero and could not connect the light switch that controls my outdoor lights. I was about to give up until I watched your video! Your instructions on turning off the 5ghz worked perfectly for me. Thank you, thank you!
You're my hero! Been having this exact issue with my Wemo Smart Dimmer and YES, I have a eero network. Disabled the 5ghz like you said and its working perfectly! Thank you!!
Thanks for watching! Not entirely sure but 2.4ghz travels further and through walls better than 5ghz. 5ghz has a higher bandwith but for smart devices like light switches they don't much bandwidth. So manufacturers seem to choose 2.4ghz because it can provide more range for a wifi product.
You are a lifesaver sir, thank you so much! My Wiz smart bulbs were connecting just fine but plugs were not. I tried separating 2.4 and 5 on different SSID and that didn't work. But doing like you said and temporarily turning off 5Ghz worked perfectly. Thanks again!
Loved this video. Thanks. Switching off the 5ghz did not work but that idea made me think of putting the 2.4ghz into 'legacy' mode and it connected instantly.
Thanks for making this! I had a use case that seemed pretty normal; The outlet where my entertainment center is at is controlled by 2 switches (1 at each entrance) in my living room. Unfortunately, the 2 outlets we use for lamps are just constant power. SO I wanted to remove those switches and wire them permanently on so they don't get flipped (PlayStation HATES having the power cut, even in "rest mode"). I was hoping to find a switch that would control a separately located outlet because there is NO way I am rewiring the living room! I happened to find the "Cync by GE" switches and plugs. They have a wire-free switch that can control plugs. I originally thought the wire-free switches can only be stuck to the wall (peel and stick) or screwed to it with it's bracket. However... I was pleasantly surprised by the fact that they mount bracket actually has standard wall box screw pattern so it can be installed IN an outlet box! The plugs are just plug in style ones, rather then complete replacement outlets. Everything worked pretty well... The app isn't very intuitive and I had issues getting the switches to drive the plugs because you would think they need to be in "groups" (an in app option) but they don't. They will control anything in the same "room" (custom room names can be set). Unfortunately I can only get ONE of the switches to work, none worked in the beginning though. Originally your video clued me in to the first issue.... My wifi router had "simple setup" turned on. It makes the 5ghz and 2.4ghz share the same name. So I fixed this (giving each it's respective name) then after it didn't work I shut off 5ghz. Unfortunately I only got the 1 plug to work. I assumed it was just the "meh" brand of router I had since it came off the Amazon treasure truck (TP-Link Ax1800) and my "good" router is still at my old house (we are currently moving). Although when I finally tried the 2nd switch just for shits-n-giggles it WORKED! The "connecting" screen took FOREVER but it worked. I am still having issues with the first plug though. It will not connect... I even moved it to the same room as the router but still no go... Full signal, same password, just not working. It DOES show up as connected in the "clients" section of my router but 🤷♂️ No idea. If anyone has any experience with the Cync by GE stuff OR had a better product for my use case I'd LOVE to know about it!! Thanks though, the video totally got the 1 to work. Haha
Man you saved me from returning the item and I was hell bent on returning it thinking it would never work. I spent half the day fighting these damn switches trying to make it work. I separated the switches but I never thought about disabling the 5G or 6g. As soon as I did that everything worked. Thanks again
For all users pro tip: when your smart socket cannot connect to router via tuya or other app for all possibilities, try change wireless setting: preamble type from short to long - then works excellent
THANKS! I have a Nokia BGW320-505 router provided by ATT Fiber. The router does not have the ability to "pause." I was able to connect the plug when I reset the 5Ghz WIFI. In the time it took to reset, the plug connected. 5 thumbs up.
For Xfinity Comcast 1G routers, save yourself the hassle and use WPS button on back (will blink blue) then pass along the password from the app (usually Smart life).
Thank you so much for this. I was entering the app account password when it was asking for wifi pass. Worked perfectly after I entered correct password. Airhead moment on my part, just needed another set of eyes.
For a Wemo switch there are a couple of tricks to getting it to register on your router. Never select the option to save the password for later use, it won't work on subsequent Wemo's. When adding have several wifi AP's in range with the same password, select the one with weakest signal, enter password and it will start with that AP and then move to others until it connects.
Thank you, you helped me solve me problem, not with a smart switch but with an Amazon Blink camera module. After an update to my Asus router, I had selected to allow the Asus RT-AX86u to smart switch between 2.4 & 5 GHz, and I had to re-establish connections with all my devices. But the Blink would not recognize the wifi password. Thanks to you, I now know that I had to eliminate the smart switch option and go with separate 2.4 and 5 options. All my devices now use the 5 GHz except Blink which successfully connected to the 2.4 option. Hope that helps someone else.
SOLUTION GUYS......!!! use a second mobile device like a tablet or something, create a hotspot on your mobile, connect the second device to the first. Then use the second device to control your plug etc
Thank you for the insight. The old tp link smart plugs never gave me an issue connecting. The new tp link plug mini would not connect. I have the eero mesh network that lets you pause and revert to 2.4 for 15 mins and automatically goes back to optimize speed between 2.4 & 5. Thanks again!
Thank you for this video, I fixed the setup, just connecting the smart switch directly with my wifi range extender the same generation as the smart switch 802.11 b/g/n.
I figured out my #Geenie TAP smart switches (one has a dimmer), my spouse's phone would not allow them to connect. I wasted two hours with iphone 11 (pro plus max extra XX BS) trying to get them to "talk". My iphone 6 added them in 4 seconds each. I did the quick flashing to connect. If you have #xfinity, disable the 5ghz for a few minutes by using the myxfi app or site. FYI: Save the setting to disable 5ghz twice, it's so fun! My set up is Geenie + Google Hub & Home mini. You have to set up geenie first, then add them to google app. The google app is very intuitive, you won't have any problems there. It doesn't seem to matter which google hardware you pick as the primary, they talk to each other instantly.
Comcast Gateway update, ( S Florida) some end user controls are missing, You have to call cust support to have the gateway divided up into two different Wi-Fi systems. 2.4 & 5 . Then you have control of your wifi... Gateway > Connection > Wi-Fi > 5 GHz > EDIT > toggle from Green Enabled to Red Disabled > scroll to the bottom to save settings. Remember to repeat to "Enable" and save settings....May 2021
Works for Deako switches as well. Stupid thing wouldn’t connect until I shut off the 5Ghz band on my AT&T WiFi Gateway. As soon as the 5Ghz band was shut off, it connected immediately. Turned the band back on and all is good.
For a Sonof CH4 device, I had to use my old android phone to pair the device and then switch back over to my iPhone for use. Many more users for the control app in the android community so maybe more support for the devices.
Just after you put in your WIFI password AND before you hit enter you need to go to your router and press the "WPS" button. This will open the router to accept your new WIFI device. The time the router is open depends on the brand of router. Usually 5 minutes and the flashing light showing it is open will go out. At this time the router goes back to block anyone from getting in.
I found that the problem was in the router itself. Somehow the router got an error setting for the IP address of one of my 11 Kasa plugs. Tried everything in this video but the only thing that worked was to install a backup of my Asus router firmware. It then worked. If you have no backup resetting the router to factory might fix your problem if nothing else works.
been trying 2.4 but my leviton keeps saying unable to trasnfer wifi settings. it has worked for 3 months and now has just stopped. i have reset all devices and uninstalled/reinstalled the app several times.
Changed it to 2.4GHz and it didn’t do anything. I’m pretty tech savvy, following the prompts and it simply just won’t connect to wifi… it’s not too far away, router’s brand new, and I’m doing everything correctly but this garbage still won’t connect. I tried to connect a smart bulb months ago and same issues. No clue wtf the deal is.
Why is no one and I do mean NO ONE talking about the fact that most newer routers broadcast the 2.4 ghz signal on the 802.11 b/g/n where the "n" signal is the cause of most problems specially with cheaper smart plugs from the likes of Gosund, Govee, and Merkury.
I have quite a few meross switch installed in my home they were all working good until I change my router for a much stronger one I succeeded to reprogram three of them on the six switches the other three switches I cannot reprogram them I am on 2.4 GHz and the proof of that is that I succeeded to reprogram three of my old switches I have no problem connecting new ones that I just bought everything runs great I am not succeeding to reset those switches why I don’t know can someone help me
I had a similar problem with the Meross MSS510 Single Pole switches. The configuration routine would seem to work until the very last step, when it would say 'Almost Done'. Sometimes the configuraiton rotine would finish, but the switches would work erratically afterward. It turned out that my Wi-Fi was set to 2 GHz Channel 11. After some troubleshooting, I discovered that the Meross Single Pole switches will only work if you set your Wi-Fi router to use 2 GHz Channel 6. You can go into your router and set it to use only Wi-Fi channel 6. I also tested the other popular 2 GHz Wi-Fi channel - Channel 1. The Meross Single Pole switch would not work on that channel either. Interestingly enough, it does not seem to be a problem with the Meross 3-way switches.
Hey! I am having a nightmare with my innens smart switch...I had it connect to 2.4GHZ network no problem, however somehow since this it has become disconnected...in my Smartlife app it is showing as offline...I have followed the guide to reset (powering off and on at the mains, and the holding the indicator button 20 for seconds) however it just wont enter pairing mode (it just simply stays on and does not begin flashing)....any ideas???
Nothing works. TP-Link switches. I have 2 different switch models. Even with my 5g router off and only running the 2.4 g. Not far away. Not having trouble connecting to router. Just watched this video while on the 2.4 router. I can see the switch as a device….
I have the eero and when I go on and temporarily disable 5ghz in the app, it kicks my phone off the wifi, which I need to connect my smart switches. Helppppp! I’m about to throw these things in the garbage.
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Great video! My Home owners association switched to a fiber optic cable provider and all my smart switches stopped working. Following your advice to temporarily shut down the 5 Ghz band solved the problem. Thanks a million. Keep up your good work.👏👍
Thank you for this video! I just got an eero and could not connect the light switch that controls my outdoor lights. I was about to give up until I watched your video! Your instructions on turning off the 5ghz worked perfectly for me. Thank you, thank you!
You're my hero! Been having this exact issue with my Wemo Smart Dimmer and YES, I have a eero network. Disabled the 5ghz like you said and its working perfectly! Thank you!!
Man you are a life saver. Why don't they make 5ghz compatible low-end wifi products.?
Thanks for watching! Not entirely sure but 2.4ghz travels further and through walls better than 5ghz. 5ghz has a higher bandwith but for smart devices like light switches they don't much bandwidth. So manufacturers seem to choose 2.4ghz because it can provide more range for a wifi product.
Fantastic video & well worth watching. This is the BEST WiFi light life switch video EVER.. The tips are tremendous ! Thank you x
Thank you for this great video; well explained and narrated!
You are a lifesaver sir, thank you so much! My Wiz smart bulbs were connecting just fine but plugs were not. I tried separating 2.4 and 5 on different SSID and that didn't work. But doing like you said and temporarily turning off 5Ghz worked perfectly. Thanks again!
Loved this video. Thanks. Switching off the 5ghz did not work but that idea made me think of putting the 2.4ghz into 'legacy' mode and it connected instantly.
Thanks for making this!
I had a use case that seemed pretty normal;
The outlet where my entertainment center is at is controlled by 2 switches (1 at each entrance) in my living room. Unfortunately, the 2 outlets we use for lamps are just constant power.
SO I wanted to remove those switches and wire them permanently on so they don't get flipped (PlayStation HATES having the power cut, even in "rest mode").
I was hoping to find a switch that would control a separately located outlet because there is NO way I am rewiring the living room!
I happened to find the "Cync by GE" switches and plugs. They have a wire-free switch that can control plugs. I originally thought the wire-free switches can only be stuck to the wall (peel and stick) or screwed to it with it's bracket. However... I was pleasantly surprised by the fact that they mount bracket actually has standard wall box screw pattern so it can be installed IN an outlet box! The plugs are just plug in style ones, rather then complete replacement outlets.
Everything worked pretty well... The app isn't very intuitive and I had issues getting the switches to drive the plugs because you would think they need to be in "groups" (an in app option) but they don't. They will control anything in the same "room" (custom room names can be set).
Unfortunately I can only get ONE of the switches to work, none worked in the beginning though.
Originally your video clued me in to the first issue.... My wifi router had "simple setup" turned on. It makes the 5ghz and 2.4ghz share the same name. So I fixed this (giving each it's respective name) then after it didn't work I shut off 5ghz. Unfortunately I only got the 1 plug to work. I assumed it was just the "meh" brand of router I had since it came off the Amazon treasure truck (TP-Link Ax1800) and my "good" router is still at my old house (we are currently moving). Although when I finally tried the 2nd switch just for shits-n-giggles it WORKED! The "connecting" screen took FOREVER but it worked.
I am still having issues with the first plug though. It will not connect... I even moved it to the same room as the router but still no go... Full signal, same password, just not working. It DOES show up as connected in the "clients" section of my router but 🤷♂️
No idea. If anyone has any experience with the Cync by GE stuff OR had a better product for my use case I'd LOVE to know about it!!
Thanks though, the video totally got the 1 to work. Haha
Wow you save me so much time thanks for this great tip the folks at TP Link didn’t offer this at all
Man you saved me from returning the item and I was hell bent on returning it thinking it would never work. I spent half the day fighting these damn switches trying to make it work. I separated the switches but I never thought about disabling the 5G or 6g. As soon as I did that everything worked. Thanks again
I was so frustrated but I just connected to the non 5g and it worked perfectly. Thank you
For all users pro tip: when your smart socket cannot connect to router via tuya or other app for all possibilities, try change wireless setting: preamble type from short to long - then works excellent
THANKS! I have a Nokia BGW320-505 router provided by ATT Fiber. The router does not have the ability to "pause." I was able to connect the plug when I reset the 5Ghz WIFI. In the time it took to reset, the plug connected. 5 thumbs up.
For Xfinity Comcast 1G routers, save yourself the hassle and use WPS button on back (will blink blue) then pass along the password from the app (usually Smart life).
Thank you so much for this. I was entering the app account password when it was asking for wifi pass. Worked perfectly after I entered correct password. Airhead moment on my part, just needed another set of eyes.
Thank you so much for providing this video! The detailed instructions you gave on turning off 5ghz on the eero did the trick.
For a Wemo switch there are a couple of tricks to getting it to register on your router. Never select the option to save the password for later use, it won't work on subsequent Wemo's. When adding have several wifi AP's in range with the same password, select the one with weakest signal, enter password and it will start with that AP and then move to others until it connects.
Thank you, you helped me solve me problem, not with a smart switch but with an Amazon Blink camera module. After an update to my Asus router, I had selected to allow the Asus RT-AX86u to smart switch between 2.4 & 5 GHz, and I had to re-establish connections with all my devices. But the Blink would not recognize the wifi password. Thanks to you, I now know that I had to eliminate the smart switch option and go with separate 2.4 and 5 options. All my devices now use the 5 GHz except Blink which successfully connected to the 2.4 option. Hope that helps someone else.
Thank you so much for this detailed video. For me it was the password I was entering wrong. Thanks
your process works great for the monoprice mini wifi switches also. thanks.
Thank you soooooo much!!!!!!!! Lifesaver ❤️❤️
You're welcome!
SOLUTION GUYS......!!! use a second mobile device like a tablet or something, create a hotspot on your mobile, connect the second device to the first. Then use the second device to control your plug etc
I managed to get mine going thanks to you, much respect.
So far disabling the 5G solved my problem, thanks
Thank you for the insight. The old tp link smart plugs never gave me an issue connecting. The new tp link plug mini would not connect. I have the eero mesh network that lets you pause and revert to 2.4 for 15 mins and automatically goes back to optimize speed between 2.4 & 5. Thanks again!
Thank you for this video, I fixed the setup, just connecting the smart switch directly with my wifi range extender the same generation as the smart switch 802.11 b/g/n.
I figured out my #Geenie TAP smart switches (one has a dimmer), my spouse's phone would not allow them to connect. I wasted two hours with iphone 11 (pro plus max extra XX BS) trying to get them to "talk". My iphone 6 added them in 4 seconds each. I did the quick flashing to connect. If you have #xfinity, disable the 5ghz for a few minutes by using the myxfi app or site. FYI: Save the setting to disable 5ghz twice, it's so fun! My set up is Geenie + Google Hub & Home mini. You have to set up geenie first, then add them to google app. The google app is very intuitive, you won't have any problems there. It doesn't seem to matter which google hardware you pick as the primary, they talk to each other instantly.
omg yes!!!! I spent hours trying to connect and apparently all I had to do was hide my 5 ghz network. Some smart switches are so picky!
Glad it worked for you!
Thank you for preventing me from ripping out the remainder of my hair. You are a god among men. ;)
good info. commenting and liking so this gets to the top
mt rounter is 5gz but on my phone its 2.4 but wont work
i got these neon monster smart lights idk if you can help
I highly recommend using Lutron for your Switches. These switches that have WiFi built-in are a bit of a headache.
Thanks for your video. It helped me with my eero.!
Comcast Gateway update, ( S Florida) some end user controls are missing, You have to call cust support to have the gateway divided up into two different Wi-Fi systems. 2.4 & 5 . Then you have control of your wifi... Gateway > Connection > Wi-Fi > 5 GHz > EDIT > toggle from Green Enabled to Red Disabled > scroll to the bottom to save settings. Remember to repeat to "Enable" and save settings....May 2021
It was the EERO! Thanks, Bro!
Works for Deako switches as well. Stupid thing wouldn’t connect until I shut off the 5Ghz band on my AT&T WiFi Gateway. As soon as the 5Ghz band was shut off, it connected immediately. Turned the band back on and all is good.
For a Sonof CH4 device, I had to use my old android phone to pair the device and then switch back over to my iPhone for use. Many more users for the control app in the android community so maybe more support for the devices.
The inconsistency of smart switches working has been a great hindrance to the “easy” smart home setup. I wonder if this improves as we go forward.
That was so useful, thanks 🙏
Just after you put in your WIFI password AND before you hit enter you need to go to your router and press the "WPS" button. This will open the router to accept your new WIFI device. The time the router is open depends on the brand of router. Usually 5 minutes and the flashing light showing it is open will go out.
At this time the router goes back to block anyone from getting in.
Thanks! That along with switching to 2.4GHz fixed it for me.
Thank You Sir...
Thanks dude appreciate the help
I found that the problem was in the router itself. Somehow the router got an error setting for the IP address of one of my 11 Kasa plugs. Tried everything in this video but the only thing that worked was to install a backup of my Asus router firmware. It then worked. If you have no backup resetting the router to factory might fix your problem if nothing else works.
Great video help me solve my issue with BT Wi-Fi was able to turn off 5g and install switch many thanks
Great to hear you were able to fix the issue. Thanks for watching and the comment.
I disable 5g then just turn on airplane mode then boom! Just paired.. ty so much
You might wanna add make sure your VPN is turned off if your using a VPN
I have an orbi rbr50 and I can not figure out how to change it from 5ghz to get my link switch after hours of trying any suggestions ???
Should you wait a couple minutes when disabling the 5g network
Thanks for the help!!
I'm only broadcasting in 2.4ghz. What is wrong with these "smart" switches? arrrggghhhh
my tp-link switches keep disconnecting every day , on my third modem ...no difference
I had no idea I had to use my phone wifi to connect to the switch manually. it will then ask you for your wifi password if it connects.
I’m using google mesh, is there any way to disable 5G?
been trying 2.4 but my leviton keeps saying unable to trasnfer wifi settings. it has worked for 3 months and now has just stopped. i have reset all devices and uninstalled/reinstalled the app several times.
The same thing has happened to me as well. I've been searching for answers for hours and still have found no solution.
Same problem with me aswell my router doesnt even support 2.4Ghz but still having problems connecting
Iotty light switch is the bane of my existence
My switches are connected to 2.4 wifi and are working but I have some that the wifi lights on the switch are not lighting up.
you are amezing
Hi I have a issue.. Just moved house and got a new WiFi but kasa and smart plug stop working any advice please anybody
That did it, thanks
Dumb question... is internet service required to be connected to home routers in order for these switches to work properly?
Did you ever figure this out?
Changed it to 2.4GHz and it didn’t do anything. I’m pretty tech savvy, following the prompts and it simply just won’t connect to wifi… it’s not too far away, router’s brand new, and I’m doing everything correctly but this garbage still won’t connect. I tried to connect a smart bulb months ago and same issues. No clue wtf the deal is.
Why is no one and I do mean NO ONE talking about the fact that most newer routers broadcast the 2.4 ghz signal on the 802.11 b/g/n where the "n" signal is the cause of most problems specially with cheaper smart plugs from the likes of Gosund, Govee, and Merkury.
I have quite a few meross switch installed in my home they were all working good until I change my router for a much stronger one I succeeded to reprogram three of them on the six switches the other three switches I cannot reprogram them I am on 2.4 GHz and the proof of that is that I succeeded to reprogram three of my old switches I have no problem connecting new ones that I just bought everything runs great I am not succeeding to reset those switches why I don’t know can someone help me
I had a similar problem with the Meross MSS510 Single Pole switches. The configuration routine would seem to work until the very last step, when it would say 'Almost Done'. Sometimes the configuraiton rotine would finish, but the switches would work erratically afterward. It turned out that my Wi-Fi was set to 2 GHz Channel 11. After some troubleshooting, I discovered that the Meross Single Pole switches will only work if you set your Wi-Fi router to use 2 GHz Channel 6. You can go into your router and set it to use only Wi-Fi channel 6. I also tested the other popular 2 GHz Wi-Fi channel - Channel 1. The Meross Single Pole switch would not work on that channel either. Interestingly enough, it does not seem to be a problem with the Meross 3-way switches.
Hey! I am having a nightmare with my innens smart switch...I had it connect to 2.4GHZ network no problem, however somehow since this it has become disconnected...in my Smartlife app it is showing as offline...I have followed the guide to reset (powering off and on at the mains, and the holding the indicator button 20 for seconds) however it just wont enter pairing mode (it just simply stays on and does not begin flashing)....any ideas???
Did you press and hold for 10 seconds? That's what mine takes to get in pairing mode.
Did u ever figure this out?
Having similar problems
@@michaelmeehan7300 I never got mine to work. I can get it in pairing mode but it won't connect.
So weird mines doing same but connecting after few failed attempts but staying offline
Anybody have experience with drops in the internet connetion. That afects the conetion of the light switch to deh system ?
thanks turned off 5Ghz and got connection within seconds
Tried to connect tapo switches and failed. Returned them. Must be a lot of this going on.
Who do I change my xfinity gateway router from 5g to 2.4
is any way t change to 50ghz to 204 gG hz ??
thanks man that wrong password was the issue silly me
mine is when i add the device to the app, the device turns off.
WiFi and Internet are 2 different things, i want to connect from anywhere in the world..
Nothing works. TP-Link switches. I have 2 different switch models. Even with my 5g router off and only running the 2.4 g. Not far away. Not having trouble connecting to router. Just watched this video while on the 2.4 router. I can see the switch as a device….
i need help my lights arent working and its my first time working with wifi
Nothing did help... maybe its when i have phone hotspot ?
Tried everything but Smart Switch still won't connect
I have the eero and when I go on and temporarily disable 5ghz in the app, it kicks my phone off the wifi, which I need to connect my smart switches. Helppppp! I’m about to throw these things in the garbage.
I bought a 5ghz plug. But it won't connect
Life too short. Through them out reinstalled lights on timers
if i had a dollar for everytime this dude said the word "Wifi" lol!
and my router is right next to me
None of those solved my problem
i got my router 2016
I was stuck for days because... my vpn was on😮
MY WIFI ONLY HAS 2.4 ON. STILL NOT WORKING
Same here man. You ever figure it out?
@@adambev9548 not got my ASUS router. I added a different brand Wi-Fi and it worked
Mom
Get to the point......
You might wanna add make sure your VPN is turned off if your using a VPN