All this technology that's supposed to make life easier. Routers provide the luxury of two simultaneous bands. And then some smartass home device dev can't figure out how to navigate between between both and forces us into the headache of going all the way down the fault tree and disabling the 5 Ghz channel. Unreal just how backward that is. THANK YOU for your help!!! It saved what sanity I have left, for the day.
This!! I paid $5k on a range and can’t use 50% of its functions because they all require WiFi and an app that NEVER connects! Why I can’t just use all functions manually, I have no idea! They make our lives harder and over complicated for NO reason!
Sky q box.. keeps dropping out finally now I've realized why those pesky gigahertz never realized less is more then....my phone comes my tablet comes but not sky q forever dropping out drives me nuts so I either find someone that can reset the router who knows about such things or live with it and say ok I really don't care..sky...you really suck u know the issues here but your agents don't give a dam and get u hard resetting losing your recordings and guess what it's a disaster...turn off turn in redo password get a headache run away😮😮😮
Well, I am not sure why every channel I watch says after set up of your smart device you can switch back to 5ghz, however, after I set up my cameras with 2.4ghz, all set right? NO, my devices kept saying "offline" , and I had to switch again!! Going CRAZY!!
i’m not sure if this will help w anyone else but mine was a double band router. i couldn’t figure out how to fix it but i did see that my main wifi said 2.4 and 5 but the guest wifi said 2.4. instead of connecting to my regular wifi i just connected to my guest wifi and it worked.
Quick question, if my doorbell is on 2.4, but my phone is on 5g and I'm using the app on my phone. Will it work? Or I'll have to connect my phone to 2.4 to control the doorbell on the app?
Hi thanks for this information, so I've now sorted on how to turn off the 5hz and I've set up my smart devices and are all working great. So do I turn the 5ghz back on so the router is now 2.4ghz and 5ghz or should I completely disable the 5ghz ?
you can keep 5G for faster Internet because the the 2G is stored in now. That's interpretation of that video and several other ones that I have watched.
@@heatherlundie4099 Do not follow his instructions, he has it all wrong. Normally smart devices are connecting at 2.4 because of the way signal goes through walls wheras 5 Ghz is more fragile through walls. Manufacturers know this and so they only make(made) 2.4 Ghz devices. If there are smart devices that can operate at 5 Ghz, they can also connect at 2.4 Ghz. With this info, all smart devices should reconnect at some point to the network, that is what they are designed to do. Use the webpage that is directly connected to your modem to make adjustments, not with an app. If you want to start with troubles, use your smartphone and sit on mount Everest and adjust your settings from there, see how that works for you. Always connect as direct as possible to your modem, nothing else. If you still have problems connecting smart devices? ruclips.net/video/Vntse_KiO-E/видео.html That man tells how it works, just like I said in my reaction above.
can they not figure this out, yet? give us both. lol crazy. men can go to the moon, u can bomb a country from another country, but cant give us speed and distance, at the same time!! C.R.A.Z.Y. great video.
Again, why not just cut immediately to the fix? People get on these things because they know the background to the issue, it's an immediate fix that's wanted
Dude, I’ve had it! I’ve watched over 20 videos, tried every trick and tip, walked inside and outside, half way down my road to get my router to switch from 5 to 2.4. Can’t connect any of the bulbs I bought or the camera I bought. I can’t find any of the receipts. So I’m about to go mad trying to find the damn receipts so I can return them or I’m going to smash over $100 worth of “ smart “ crap. Because I’ve just about had it!
@@WheelchairWolverine I had my friend help me, and got through in two minutes lol, I logged into my router through this website online, and the sign in was in the back of the router, I had to enable 2.4 my self
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All this technology that's supposed to make life easier. Routers provide the luxury of two simultaneous bands. And then some smartass home device dev can't figure out how to navigate between between both and forces us into the headache of going all the way down the fault tree and disabling the 5 Ghz channel. Unreal just how backward that is. THANK YOU for your help!!! It saved what sanity I have left, for the day.
This!! I paid $5k on a range and can’t use 50% of its functions because they all require WiFi and an app that NEVER connects! Why I can’t just use all functions manually, I have no idea! They make our lives harder and over complicated for NO reason!
Sky q box.. keeps dropping out finally now I've realized why those pesky gigahertz never realized less is more then....my phone comes my tablet comes but not sky q forever dropping out drives me nuts so I either find someone that can reset the router who knows about such things or live with it and say ok I really don't care..sky...you really suck u know the issues here but your agents don't give a dam and get u hard resetting losing your recordings and guess what it's a disaster...turn off turn in redo password get a headache run away😮😮😮
Well, I am not sure why every channel I watch says after set up of your smart device you can switch back to 5ghz, however, after I set up my cameras with 2.4ghz, all set right? NO, my devices kept saying "offline" , and I had to switch again!! Going CRAZY!!
I fix mine I threw my router out the window then I ran over it with the truck.. fix 👍
I've done that !!! Sooooo satisfying !!!! 😉
🤣🤣🤣
😂😂😂
🤣😂
Yep, any job worth doing is worth doing right lollol
That was one of the most informative and understandable explanations I have ever come across!!! Thank you.
Thank you for the best video on how to do this on RUclips. This procedure was explained very well!
i’m not sure if this will help w anyone else but mine was a double band router. i couldn’t figure out how to fix it but i did see that my main wifi said 2.4 and 5 but the guest wifi said 2.4. instead of connecting to my regular wifi i just connected to my guest wifi and it worked.
I’ll try
You explained the procees excellently with the many variables that one may face. thank you
Quick question, if my doorbell is on 2.4, but my phone is on 5g and I'm using the app on my phone. Will it work? Or I'll have to connect my phone to 2.4 to control the doorbell on the app?
the best explanation thanks very much very good job
Thank you!
Best video for this problem,thanks,will try this.
Very well explained TY
Cheers Robert! Awesome advice!
thank you so so much for this video!!! i was going crazy for the last three hours
Galaxy s20 shows no frequency band
IPHONE DOESNT HAVE THESE OPTIONS IN SETTINGS
Sure as hell doesnt
BRILLIANT...... thank you!
I have a sky router, can’t seem to change
Thank you Robert
Dear God, thank you kind sir! 💜💜💜
What about on a iPhone 8 Plus
thanks soooooooooo much for sharing your knowledge so simply. I think I can do this.....
Thank you!
Hi thanks for this information, so I've now sorted on how to turn off the 5hz and I've set up my smart devices and are all working great. So do I turn the 5ghz back on so the router is now 2.4ghz and 5ghz or should I completely disable the 5ghz ?
you can keep 5G for faster Internet because the the 2G is stored in now. That's interpretation of that video and several other ones that I have watched.
This dosnt work, there is no frequency information in my settings
Mine either
By any chance, are you using an iPhone? Because I don’t see any frequency settings either. 😕
Same. I have an iPhone
Just checked my ARRIS, and both are enabled at the same time.
... I've been on hold with my internet provided for 40 mins, and been try8ng to figure this out for 4 hrs..
I had to also enable wpa-1 and wpa-2 on my 2.4ghz config in router settings for older device
Perfect
Does anyone know how to do this on an Asus rt-ac68u router?
put your router make in internet search
I couldn’t even login to using whats written under my router, plz send help
I have a spectrum, internet and modem
You lost me after click on internet connection again & click on frequency 😩 I have nothing that says frequency
I don't have any of these settings on ky android
My cellphone do not have Network and Internet....?
My Apple devices did not translate very well, I never could find it.
Can I have both?
Yes.
Mt TP Deco4 won't allow you to change it from the app
@@heatherlundie4099 Do not follow his instructions, he has it all wrong. Normally smart devices are connecting at 2.4 because of the way signal goes through walls wheras 5 Ghz is more fragile through walls. Manufacturers know this and so they only make(made) 2.4 Ghz devices. If there are smart devices that can operate at 5 Ghz, they can also connect at 2.4 Ghz. With this info, all smart devices should reconnect at some point to the network, that is what they are designed to do.
Use the webpage that is directly connected to your modem to make adjustments, not with an app. If you want to start with troubles, use your smartphone and sit on mount Everest and adjust your settings from there, see how that works for you.
Always connect as direct as possible to your modem, nothing else.
If you still have problems connecting smart devices? ruclips.net/video/Vntse_KiO-E/видео.html
That man tells how it works, just like I said in my reaction above.
@@heatherlundie4099 Connect a laptop or computer with a Cat5e or Cat6 cable to your modem.
@@MrKillerno1 Exactly!
can they not figure this out, yet? give us both. lol crazy. men can go to the moon, u can bomb a country from another country, but cant give us speed and distance, at the same time!! C.R.A.Z.Y.
great video.
this does not work
The minute I went backnto 5ghz my smart device (a bulb) would disconnect
F yeah.
Videos like this that talk nonsense for 5 minutes before getting to the point get a HARD PASS
🤦♀️🤦♀️🤦♀️🤦♀️ my router doesn’t work anymore
😂😂😂😂😂
Omg!!!! Don't they have people that are paid ALOT of money at the internet providers to do this for us??? Jesus fucking Christ!!!!;
Again, why not just cut immediately to the fix? People get on these things because they know the background to the issue, it's an immediate fix that's wanted
You could've been way more clear thos video doesn't help at all except make people more frustrated .
Dude, I’ve had it! I’ve watched over 20 videos, tried every trick and tip, walked inside and outside, half way down my road to get my router to switch from 5 to 2.4. Can’t connect any of the bulbs I bought or the camera I bought. I can’t find any of the receipts. So I’m about to go mad trying to find the damn receipts so I can return them or I’m going to smash over $100 worth of “ smart “ crap. Because I’ve just about had it!
@@WheelchairWolverine I had my friend help me, and got through in two minutes lol, I logged into my router through this website online, and the sign in was in the back of the router, I had to enable 2.4 my self
@@nicholaskhan5632bruh we can't use the site because we can't connect to routers internet