Someone Broke Into our Zoo!

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  • Опубликовано: 10 май 2024
  • We are devastated... Our store, the building we put our life and soul into, was broken into overnight... We don't even know how to feel right now...
    SNAKE DISCOVERY MERCH!
    snakediscoverystore.com
    SNAKE DISCOVERY PATREON
    / snakediscovery
    We love fan mail!
    Snake Discovery
    831 Century Ave N.
    Maplewood, MN 55119
    Music by BenSound and Epidemic Sound

Комментарии • 7 тыс.

  • @jaymiedivinagracia1977
    @jaymiedivinagracia1977 Год назад +7030

    Please consider additional gates at the other entrances. Also, there is liability on the part of the alarm company since you weren't notified.

    • @Definitely_Elle
      @Definitely_Elle Год назад +771

      it is really horrible that the alarm company didn't let them know

    • @Annie_Annie__
      @Annie_Annie__ Год назад +592

      I was wondering this about the alarm company too. That’s really concerning that no one was notified.

    • @GamePlague
      @GamePlague Год назад +553

      Honestly I'd love to see a gate on the interior zoo entrance so that once somebody gets in the alarm is going off and they can't get to the animals in time.

    • @BooneeXCdad
      @BooneeXCdad Год назад +53

      Have to imagine there's video footage of the culprits

    • @RebekkaRN1962
      @RebekkaRN1962 Год назад +379

      Yes I agree! The alarm company is at FAULT for not reporting the break-in to LEO'S & business owners, Ed & Emily! If the alarm company had done the job they are being paid for then this thief may have been quickly arrested!!

  • @koffinkat666
    @koffinkat666 Год назад +2579

    The security company is 100% Liable for not calling you guys. They should have to pay bills and be seen in Court! Not all criminals wear stupid masks.

    • @justkate6338
      @justkate6338 Год назад +312

      Definitely this! As soon as the alarm was triggered they should have called you guys. If they did the police might have actually been able to respond in time and catch the guy!

    • @originalkitten
      @originalkitten Год назад +190

      I second this and also the contractor should at least offer his work free because there’s a high possibility you wouldn’t have had to pay out if they’d done their job in a timely manner.

    • @SuperDarkOwen
      @SuperDarkOwen Год назад +81

      1000000000000000% agree with everyone on this! I hope they are able to get money off of these guys! It’s sad such a small business got hit so hard due to two different companies negligence. The security company and the contractor are mainly at fault here (except the actual robber🤣)

    • @originalkitten
      @originalkitten Год назад +68

      I’ve got a feeling this was “just” someone desperate for quick cash as they didn’t even consider the zoo which is good. Maybe they didn’t realise there was one lol! Also why didn’t the door peeps do these security things first rather than now? Then you wouldn’t have had to pay out.
      Contractors, door people and security people are all liable

    • @kjpeg
      @kjpeg Год назад +43

      I work at a security company. It depends what they wanted when they set up the account in the monitoring. If emily and Ed said to only action 2 alarms (zones) come through then the monitoring company does that. Most company's that I have seen at my job have that set up on their account and there has been instances where companies have been broken into and only one zone come through so we don't call them plus if there isn't enough coverage like say 1 PIR in that big room can be a huge problem. They should have a MRS on that door or a break glass detector as well, and PIRs in all corners of that room.

  • @PamelaMendioroz
    @PamelaMendioroz 10 месяцев назад +619

    I'm so sorry people did this to you, guys. This is nothing, but I wanted to help even if it's a little. Hope you can recover from it soon. Thank you for all the happy (and even the not so happy) times, it's always a pleasure to watch your videos.

    • @SnakeDiscovery
      @SnakeDiscovery  10 месяцев назад +142

      You are so nice! Thank you for your generosity ❤️

    • @Basilabuseisvalid
      @Basilabuseisvalid 9 месяцев назад +7

      @@SnakeDiscoveryhiii I’m soooooo sorry but I can’t donate..

    • @Rockapotimus
      @Rockapotimus 9 месяцев назад +4

      @@SnakeDiscovery can’t too, sorry

    • @MauriciaKiddos
      @MauriciaKiddos 8 месяцев назад +1

      😅😊

    • @KellyNorman-wu6qr
      @KellyNorman-wu6qr 8 месяцев назад +9

      ​@@SnakeDiscoverywhat idiot would rob a zoo, I hope you two are ok, I would definitely defend you and no one would rob you again are the animals ok.

  • @kaelplatt
    @kaelplatt 11 месяцев назад +305

    I've been a fan for several years, I can't believe someone would do this to you :(

    • @SnakeDiscovery
      @SnakeDiscovery  11 месяцев назад +70

      Oh my gosh, you are too generous with this!! You certainly didn't have to send that donation! I promise it'll go straight to the animals. ❤️ Hope to meet you someday!

    • @kaelplatt
      @kaelplatt 11 месяцев назад +21

      @Snake Discovery We have met, at the grand opening 🥰 I was the last one in line when there were some tech issues so you guys had to step away for a moment lol!! I'm happy to donate 🩷

  • @12sec5ltr
    @12sec5ltr Год назад +1808

    The alarm company not responding to the alarm is very concerning. Have you guys contacted them to get that cleared up?

    • @Saberrex1
      @Saberrex1 Год назад +111

      I agree. That's not right.

    • @NaevisVibin
      @NaevisVibin Год назад +217

      They should cover the bills after failing that hard

    • @pinkiecale
      @pinkiecale Год назад +157

      The one who should also cover the bills is that contractor that never got their gates up. If the gates were up the place would've never been robbed

    • @thisismyname3328
      @thisismyname3328 Год назад +18

      Bumping so this gets seen

    • @donovanchilton5817
      @donovanchilton5817 Год назад

      Police have no duty to protect you or your property. It’s not surprising at all whatsoever.

  • @Drazer012
    @Drazer012 Год назад +2827

    Man Ed is normally such a cheery guy, ive never seen him look as angry as he did in this video. Stay safe y'all, glad that nobody was hurt at the end of the day.

    • @angelcollina
      @angelcollina Год назад +26

      Love to all Snake Discovery peeps!

    • @gothicwitch101
      @gothicwitch101 Год назад +160

      I think the last time he came close was when he saw how those rattlesnakes were being treated.

    • @juliefisher9361
      @juliefisher9361 Год назад +98

      Yeah, angry Ed is not someone I want to encounter.

    • @918Mitchell
      @918Mitchell Год назад +52

      It's righteous anger

    • @princesspasta
      @princesspasta Год назад +9

      @@gothicwitch101 which video was that?

  • @mazillaplays
    @mazillaplays 11 месяцев назад +242

    I hope his helps! I glad no animals were harmed. You definitely do not deserve that happening to you.

  • @Wendy-oxox
    @Wendy-oxox 8 месяцев назад +290

    So sorry this happened to you guys. Glad everyone and all the animals are safe.

    • @SnakeDiscovery
      @SnakeDiscovery  8 месяцев назад +104

      OH MY GOSH you didn't have to do that!! You are too kind! Thank you for your incredibly generous gift. I promise it'll go straight to the animals!! ❤️

    • @Toya311
      @Toya311 8 месяцев назад +12

      @@SnakeDiscovery I am really sorry that happened to you, but I was going to donate 1500 Hong Kong dollars to help you, but my mum said no, so I am deeply. Sorry that I cannot help you although this has been a long time ago

    • @WeWhateverBearsYT
      @WeWhateverBearsYT 8 месяцев назад +1

      Oh my! I know you're gonna help them out!

    • @thesusimposter5901
      @thesusimposter5901 5 месяцев назад

      ​@@SnakeDiscoverythat was my reaction

    • @andrewwaite164
      @andrewwaite164 Месяц назад

      @@SnakeDiscoveryI’m glad that the animals are safe and I can’t comment normally

  • @naaintok
    @naaintok Год назад +4338

    I’m so sorry this happened to you guys, that must have been terrifying! I’m glad that none of the animals were harmed at least.

    • @lindajohnson3272
      @lindajohnson3272 Год назад +68

      That's what I was coming to check! Thanks for posting this

    • @gen.arnavpoe4633
      @gen.arnavpoe4633 Год назад +9

      It's always an inside job.

    • @harurainbow8592
      @harurainbow8592 Год назад +52

      but... but... the poor isopods.....;-;''

    • @naaintok
      @naaintok Год назад +48

      @@harurainbow8592 amendment: no animal’s were seriously injured and/or stolen. RIP isopods, they took a rough tumble

    • @a50ftfall6
      @a50ftfall6 Год назад +41

      ​​@@gen.arnavpoe4633 highly unlikely. The cash boxes are visible and the door clearly wasn't up for the task.
      It's highly like in the guy just looked through the window saw the cash boxes. Then he jimmyed the doors.

  • @kittybun8845
    @kittybun8845 Год назад +839

    People were really worried about this happening when she lost her purse and store keys at the last expo. It's horrible that it actually happened.

    • @amemooress6291
      @amemooress6291 Год назад +119

      Oh no! I didn't know that happened!
      Public service announcement, yall: if you lose your keys, get every matching lock changed just in case.
      Crazy people be everywhere 😢
      (I am in no way blaming her or Ed!)

    • @gabrielgalaxygh
      @gabrielgalaxygh Год назад +137

      They didn't even use a key so that was just coincidence

    • @kittybun8845
      @kittybun8845 Год назад +47

      @@gabrielgalaxygh I think that's why they got the new doors actually

    • @kittybun8845
      @kittybun8845 Год назад +39

      @@amemooress6291 It was especially a big deal because the facility keys were likely labeled, so people could've printed and sold copies

    • @Etherealzyo
      @Etherealzyo Год назад +13

      I’m glad reptiles and them are ok

  • @SoraShadowdancer
    @SoraShadowdancer 10 месяцев назад +166

    Being robbed is traumatic. Even if you weren't there at the time. It's an invasion of privacy and it destroys your sense of safety. What you thought was a safe space has been violated. It's ok to be upset and to feel violated over what happened. It's completely normal.
    From what I can tell by watching your more recent videos you seem to have recovered pretty well, but if you find that you are still nervous on occasion just know that what you are feeling is normal and it's ok to feel that way. I'm sorry that happened to you. I'm really happy that no animals were harmed as well (aside from the poor isopods who probably got a bit traumatized from being dropped.)

    • @KrydrogensNull
      @KrydrogensNull 7 месяцев назад

      emotions is what makes people human. wonder what would happen if you told lots and LOTS of philosophy to a cyberman

  • @adriennecox8029
    @adriennecox8029 10 месяцев назад +199

    I'm so sorry to hear this happened to you guys. I just got a chance to watch this video. I'm a long time fan and I hope this helps a little. I know it's not a lot (I'm a teacher so I have less income in the summer) but I wanted to show my support for you guys in some way. You guys are an inspiration and you always manage to help me feel better when I'm down. Especially when I lost my rescue beardie Asteria back in October. I love you guys and keep up the good work! You are so amazing and important and I hope you aren't let down by humanity in this way again. Much love and happy vibes! 💚🖤🐊🐍🐢🦎🐸🦜

    • @mr.meow-
      @mr.meow- 9 месяцев назад +2

      God bless you

  • @littleredbender
    @littleredbender Год назад +578

    Hearing Emily apologize to the isopods almost made me cry. It's just so violating to have someone treat your place like that...especially a zoo you've put everything into.

    • @connorbutler5805
      @connorbutler5805 Год назад +30

      OMG same like they put soooooooo much time into buying the place, renovating it, making the enclosures, nd putting the animals in is just to much time for some jerk to just spend like 5 minutes breaking in and stealing from them.

    • @TheApochRaptor
      @TheApochRaptor Год назад +8

      Worst part is you can hear her voice shake in some parts 😭 she’s trying so hard to keep it together, bless her

  • @kylevarney-pg5sj
    @kylevarney-pg5sj 11 месяцев назад +67

    It's so nice to see all of the donations! From 1$ - 500$ it is just really nice to see the love and care from all of their fans! I wish the best for you guys!

  • @julierobertson148
    @julierobertson148 5 месяцев назад +14

    It is a major blessing none of the animals were stolen/harmed. Cash boxes are replaceable; lives are not. I hope the thief is brought to justice, but in the world as it is, it can only be a hope.

  • @aquasama0801
    @aquasama0801 Год назад +701

    I was deeply saddened to hear about the robbery you experienced. Wishing you a swift and full recovery.

    • @MPshadowfiend117
      @MPshadowfiend117 Год назад +36

      あなたは素晴らしいです(^-^)

    • @elizabethpeterson6405
      @elizabethpeterson6405 Год назад +11

      Wow 😮

    • @elizabethpeterson6405
      @elizabethpeterson6405 Год назад +13

      Why? Insurance will cover it all? But still awesome. None the less...

    • @alexrogan9104
      @alexrogan9104 Год назад +2

      !!!!!

    • @elizabethpeterson6405
      @elizabethpeterson6405 Год назад +11

      Definitely say it was an inside job... Most retail stores the cash in safes or bank drops. They had to know what was in there. Plus the fact none of the expensive animals around the place ...

  • @meeeeeeeeee123
    @meeeeeeeeee123 Год назад +794

    I'm sorry guys. My family's business was robbed not too long ago. It is an incredibly violating feeling. Especially when it is something you have worked to build from the ground up. Sending you positive vibes ❤

    • @psychedelicjungle1265
      @psychedelicjungle1265 Год назад +21

      The feeling of being robbed in your own place is awful, we dont have a business but my grandparents house was robbed years ago. My grandma accidentally left a pot of beans on the stove and they started burning. Someone must have heard the fire alarm and broke in, and they turned off the stove and put the pot in the sink..
      And then robbed the house.
      Thanks.. i guess.

    • @moodchanger3470
      @moodchanger3470 Год назад +4

      @@psychedelicjungle1265 im so sorry but also glad...this is a weird feeling isn't it?

    • @catbatrat1760
      @catbatrat1760 Год назад +6

      @@psychedelicjungle1265 ...what? That is so weird!

    • @catbatrat1760
      @catbatrat1760 Год назад

      I know this isn't relevant, but I love your profile pic.

    • @arcanine_enjoyer
      @arcanine_enjoyer Год назад +3

      I wish people would realize not to rob small businesses. If you are going to steal, steal from someone who you know won't care, which means steal from a big company like Walmart. I'm not trying to promote stealing in general, but at least be moral about it. And besides, the employees won't care.

  • @Bradthepagan18
    @Bradthepagan18 10 месяцев назад +111

    I have been a fan since you first got rex. I know this is probably very late, but I still wanted to send this, I have also seen many people suggest suing the security company because they are at fault for not notifying you. Again, I might be too late with all of this but I hope this helps.

    • @SnakeDiscovery
      @SnakeDiscovery  10 месяцев назад +26

      Oh my gosh you are so thoughtful! This was incredibly generous and you didn't have to do it. Thank you so much- it'll go right to our animals I promise!

    • @Bradthepagan18
      @Bradthepagan18 10 месяцев назад +1

      @@SnakeDiscovery no worries

  • @BLUMS5
    @BLUMS5 9 месяцев назад +106

    I’m super new to your channel and I love it! I hope my donation helps you through hard times, I know this unfortunate experience happened a few months ago, so sorry for the late donation!❤

    • @SnakeDiscovery
      @SnakeDiscovery  9 месяцев назад +19

      Omg you are too nice!! You didn't have to 😭❤️ Thank you so much- it'll go straight to the animals!

    • @sillyguys4448
      @sillyguys4448 9 месяцев назад +2

      I wish I could donate

  • @fdiw
    @fdiw Год назад +441

    I'm furious the security system didn't alert you or the authorities, and I'm so sorry this happened to you

    • @Gothickiller66
      @Gothickiller66 Год назад +55

      While I don't know much about security, I'd be interested to hear why they didn't contact either of them, especially if they're actively paying for that service. They're supposed to help keep the adorable danger noodles safe. I'm super glad all of the animals are safe, and nobody was physically harmed.

    • @karen_3
      @karen_3 Год назад +28

      I hate to be that person but they should 110% be suing the company. they could’ve had their animals stolen !! like omg someone could’ve been hurt.

    • @RadiantSharaShaymin
      @RadiantSharaShaymin Год назад +16

      ​@@karen_3 I'll second it, I'm not a money-driven person but this seems like it's definitely a situation to sue.

  • @dannyshepard9382
    @dannyshepard9382 Год назад +354

    You should consider moving all your left over cash from the tills into a hidden safe at night!! Better yet, the whole cash boxes… I’m sorry this happened to you all

    • @redshirt49
      @redshirt49 Год назад +79

      Yeah, this is standard practice for retail businesses. Every time a register is not in use, the cash box is removed. Even between shifts.

    • @matthewchernesky8382
      @matthewchernesky8382 Год назад +59

      They mentioned in the video that the cash boxes will be kept open at night and the cash will be stored separately, so those are some solid steps.

    • @smilygriffin1144
      @smilygriffin1144 Год назад +5

      Even if they can't get the cash, I'm sure they'll still grab something...

    • @sallycinnamon5370
      @sallycinnamon5370 Год назад +9

      @@ambergibson9962 They will only have so much time though because they will assume the alarm will call the police

    • @zebedeemadness2672
      @zebedeemadness2672 Год назад +32

      Although that's the right thing to do, if the cash boxes wasn't there it could have been worse, the person broke in, got what they wanted a left, if there was no cash boxes to take they would have started looking at other things, possibly even live animals.

  • @Mac_likes_soup
    @Mac_likes_soup 10 месяцев назад +45

    Ugh this is disgusting. I’m so glad everyone was safe and unharmed including the animals. Hope you caught the guy tho ❤ sending love to Ed, Emily, rex and the crew!

  • @kitrynadawn
    @kitrynadawn 6 месяцев назад +15

    That little kiddo checking in on everything at 10:00 was great. So sorry this happened to you guys, this is awful. I'm so glad your animals were all unharmed and alright

  • @ghostkillerreyna
    @ghostkillerreyna Год назад +454

    I’m glad that the animals are all safe! I clicked on the video and that was my biggest fear

    • @annsDreamcore-wierdcore
      @annsDreamcore-wierdcore Год назад +6

      ❤ since Emily didn’t heart your comment

    • @danvitty5442
      @danvitty5442 Год назад +4

      Same I was so worried it was gonna be like a Philadelphia insectarium situation where all the animals got stolen or something😢

  • @bridgetteelliott7346
    @bridgetteelliott7346 Год назад +668

    I'm sorry this happened to you guys. Glad the animals and staff are all safe. Hope to help you guys get some more stuff to keep you all safe and prevent more break-ins

    • @Faithful_LBozo
      @Faithful_LBozo Год назад +18

      I don’t understand why you don’t have any replies you are so KIND!!!!

    • @jahoot5545
      @jahoot5545 Год назад +11

      Dang your a truly good person

    • @sadiee.q
      @sadiee.q Год назад +6

      Wow, your so kind!!

    • @annsDreamcore-wierdcore
      @annsDreamcore-wierdcore Год назад +3

      Emily didn’t heart your comment after you sending 50$ WHATT here ya go ❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤

    • @itsdragoninawagon
      @itsdragoninawagon Год назад +1

      bruh you are so generous, keep up the kindness!

  • @tokiyohh
    @tokiyohh 11 месяцев назад +18

    From now on, make sure to ALWAYS remove the cash drawers from the tills, put them in the office and lock the office overnight. ALSO, at the end of the night, once the cash drawers are removed from the tills, leave the tills cracked open with nothing in there (so if ANYTHING happens again), the robber will see theres nothing in there and it will help deter possible future "rotten sperm". You guys deserve so much better than that for all you do for your community and for the animals.

    • @tokiyohh
      @tokiyohh 11 месяцев назад +2

      I also really hope this wasnt taken as rude or spiteful, im just looking out as someone whos worked retail and handled lots of cash in tills

  • @HyperfixatationInc
    @HyperfixatationInc 11 месяцев назад +12

    You should consider an overnight employee that acts partially as a security guard and as someone to keep an eye on the animals in case anything happens. I'm an overnight security guard and often times just having someone there deters A LOT of people when committing a crime. The gates are a really good deterrent for most criminals but I've seen people go through them pretty easily when they're determined. Also consider setting up a silent alarm, because when those get triggered the entire swat team shows up in 5-10 minutes depending on location, they're also literal life savers in case of a robbery during open hours since an audible alarm will likely make a gunman panic and make them act irrationally.
    Even if you cant afford to do all of that, just a few of those things can help. Also talk to your local PD and ask them to drive by regularly. Where i guard gets robbed often so my boss talked to the local PD and they drive by every 1-2 hours and on particularly slow nights they'll even park in our lot and wait for a call.

  • @solarsun1702
    @solarsun1702 Год назад +478

    I'm sorry this happened to you guys, yes though you can't trust everyone sadly. also, I noticed your locks on those doors at 10:10 are locks that can be broken by bolt cutters I would suggest you replace those with some closed shackle padlocks as I've had to use those due to break-ins at a storage facility. I know you got lots of protection but it's just an added bandage just to be sure (also please do consider doing the same to the other end to prevent any intruders from getting in) much love to you all.

    • @freyathewolf4909
      @freyathewolf4909 Год назад +34

      I came here to say the same thing. Those locks are super weak.

    • @khills
      @khills Год назад +63

      I hope someone contacts them about a thorough security audit. They've got some points of weakness that I wouldn't want to point out in comments that are concerning, even now.

    • @wildflower1397
      @wildflower1397 Год назад +26

      Yes! They definitely need to review their whole security situation. It would be heartbreaking if animals were taken.

    • @zebraloverbridget
      @zebraloverbridget Год назад +23

      Closed shackle locks are a waste of money since most of them are easily picked in a small amount of time. The lock is just to slow down or deter a potential thief into looking for an easier target.
      Also if you put a closed shackle on it then a thief will just cut the metal on the gate holding the lock. Better to replace a cut lock than it is to have to get a whole new gate

    • @hq_FiRE
      @hq_FiRE Год назад +2

      Bump this up so they see it!

  • @hq_FiRE
    @hq_FiRE Год назад +800

    I'm so sorry this happened, guys! Please change alarm companies if you can, they 100% should have called you right after that alarm started going off.

    • @LoxyTheReindeer
      @LoxyTheReindeer Год назад +83

      Commenting to bump this. As far as I’m aware, police and Emily and Ed both should’ve been contacted as soon as the alarm went off.

    • @joymusich5334
      @joymusich5334 Год назад +22

      I agree!!!
      Some people just plain SUCK😡

    • @animeobsessee2125
      @animeobsessee2125 Год назад +27

      Bump, please! This is seriously an issue

    • @Blovee3
      @Blovee3 Год назад +12

      Agree!!!!!!

    • @AaronnaPhiliou
      @AaronnaPhiliou Год назад +19

      100000% agree. Calls should have happened immediately.

  • @AbusiveExclusive
    @AbusiveExclusive 11 месяцев назад +42

    I would leave the cash boxes empty but closed. If someone does manage to break in they may see empty drawers and decide to steal computers, shop stock, or animals instead. At least if they see closed cash drawers they'll hopefully focus on taking those! So sorry this happened to you guys. Just discovered your channel and you seem really nice.

    • @KrydrogensNull
      @KrydrogensNull 7 месяцев назад +1

      yeah smart... just they would need to delete this vid make a copy without the cash register knowledge in it

    • @fallenscsl
      @fallenscsl 6 месяцев назад +1

      ya that's what most of what i see stores do cos they want to know the days profit and also balance the til... for all they know an employee could've been dipping into the cash register or even told a friend they don't take the cash tray from the cash till/drawer

    • @anonymoose116
      @anonymoose116 5 месяцев назад +3

      I would much rather they just take STUFF. Not animals, never animals. Cash drawers, merch, etc can be replaced by insurance. Live animals....I would never stop worrying for them the rest of my life.

    • @cheekycharlie24
      @cheekycharlie24 4 месяца назад

      You clearly don’t know how to run a business or know how to own a pet because you prefer money over pets.

    • @ChiisaiOokami
      @ChiisaiOokami 4 месяца назад +1

      @@cheekycharlie24 Unless you're referring to a deleted comment and not the original comment, I think you misread it. The person was saying to close the cash registers so that the robbers don't realize they are empty. This is because if they realize the registers are empty, they might target the computers, merchandise, or (god forbid) the animals. That's what the person was saying.

  • @overcomingthat2728
    @overcomingthat2728 11 месяцев назад +20

    This is such a positive community. It brings me so much joy to see so many people donating to you guys. I wish I could donate too.
    Heres a loving reminder its okay to still be shaken up. Your feelings are valid and natural in these situations.

  • @shucklle
    @shucklle Год назад +948

    I'm so sorry this happened to you guys. If I can make a suggestion, you can invest in a drop safe, one that can be bolted into the ground so it can't be easily taken. Additionally, if you are using any padlocks that are from Master Lock, I highly recommend changing them. Master Lock's products are very easy to break with minimal effort. I can't give any good recommendations for an alternative, since it's really something you should research yourself, but I have had good experience with Squire Locks in the past. Again, I'm sorry this happened to you, but I am so grateful none of the animals were harmed.

    • @chamomil3t3a65
      @chamomil3t3a65 Год назад +21

      Yesss! Those master locks could end up making the gate useless! 😟

    • @shucklle
      @shucklle Год назад +4

      @@chamomil3t3a65 Yeah, that's my biggest concern. :(

    • @prairiepanda
      @prairiepanda Год назад +11

      You can usually open Master Locks with keys from other Master Locks. With how common they are, you don't even need a lockpicking kit (though if you have one, they're easy to pick)

    • @kaitlynhiggins3993
      @kaitlynhiggins3993 Год назад +2

      @@prairiepanda Actually, at least on the base models, you don't even need a key. There is a built-in emergency release that can be exploited without any tools at all.

    • @DJ4461
      @DJ4461 Год назад +1

      I was an ametur lockpicker, practiced on old discarded locks from public storage, master locks are terrible, and brinks was the only one that gave me a challenge.

  • @stephaniesprouse1317
    @stephaniesprouse1317 Год назад +447

    I am so sorry - Emily and Ed, you have brought so much happiness, kindness, and education to so many people, I couldn't think of any two people less deserving of such an act. I don't have any reptiles or live locally to support the store/zoo directly, but I hope this thanks puts a tiny dent in the damage that was done. I greatly appreciate all the work you both do to be role models of kindness and curiosity - it may not always seem like it - but it is making a positive impact and reducing the influence of bad people in this world.

  • @Darhan62
    @Darhan62 11 месяцев назад +11

    Ed and Emily, you have done so much for so many -- snakes and humans. You are loved by many, and your channel is very much appreciated -- one of the highest quality snake related channels on RUclips. So sorry this happened. I know you will recover from this setback and continue doing what you love.

  • @isabellee.alyssaa
    @isabellee.alyssaa 7 месяцев назад +8

    this is the most donations I’ve ever seen in a comment section, I wish I could donate as well. what a beautiful and supportive community. I’m so so sorry this happened to you guys, you’re so loved)):

  • @elizabethj.davenport8947
    @elizabethj.davenport8947 Год назад +411

    At first I thought it was a joke, but I’m just so heartbroken for you! This is terrible!

    • @cheyanngluck8194
      @cheyanngluck8194 Год назад +9

      Same. This is just awful.

    • @zebedeemadness2672
      @zebedeemadness2672 Год назад +25

      Was thinking maybe a large python got out and trashed the place, sadly it was a human (use to term loosely). Shame there's people that can't leave things that don't belong to them alone.

    • @buzzythebudgie
      @buzzythebudgie Год назад +7

      Yeah I thought a mouse broke in

    • @blobbertmcblob4888
      @blobbertmcblob4888 Год назад

      They're most likely ensured. means payday for them. I'd be a LOT more pissed off.

    • @supershepherd
      @supershepherd Год назад +2

      I was hoping it was a joke

  • @mallorys2793
    @mallorys2793 11 месяцев назад +7

    Your positivity in a situation like this is incredible!!

  • @violetvengance202
    @violetvengance202 10 месяцев назад +12

    Wow I’m so sorry you guys are having to go through this. Every pet store I have worked for has been robbed at least once. The last guy got caught because the birds he stole still had their numbered leg bands on. I hope you guys get justice ❤

  • @alyssakenney384
    @alyssakenney384 Год назад +348

    My husband and I were held up at knife point in our place of business several years ago. It’s ok to feel violated, and uncomfortable. It’s ok to take some time being extra careful.. I’m so sorry this happened to you!

    • @jarred4734
      @jarred4734 Год назад +8

      I am so sorry that happened to you two. I hope things are better now for you both. Thank you for sharing your story.

    • @okgaming2603
      @okgaming2603 Год назад

      Bear arms

    • @AutisticSpoon
      @AutisticSpoon Год назад

      I feel so bad I hope you ok

  • @Doodlecream
    @Doodlecream Год назад +138

    Emily having anxiety over answering the phone despite being an incredibly successful business woman is so relatable 😂reassures me a lot tbh

    • @Ech0TheCerva
      @Ech0TheCerva Год назад

      Fr! XD

    • @DrachenGothik666
      @DrachenGothik666 Год назад +4

      Phone-phobia is a real thing. I have it. It sucks. I joke, "Instant moron, just add need to use phone," and I feel like a total rubber-lipped, mush-brained dope. Seriously, my brain tends to go blank when people ask me questions when I'm on a phone and I need to ask for info, or get needed appointments taken care of. I fuggin' *HATE* it. Social anxiety of this form is *SO* frustrating.

  • @agoldfishwithinternet2382
    @agoldfishwithinternet2382 11 месяцев назад +15

    Glad everyone's OK! Have you considered getting shutters that come down over the glass doors ?a lot of businesses with similar kinds of entrances use them in England ,they're pretty effective even against cars ,plus no ground drilling needed.also the captions were hilarious 😂

  • @stevwills1445
    @stevwills1445 2 месяца назад +4

    Hi there, the accordeon gate should be installed on the inside of your business in order to delay the thiefs from the moment the alarm counter starts when the door gets busted/opened.
    It will give the thieves less time before the alarm starts.
    The way its installed right now, once the thief cuts through the gate, and bust the door, they still have as much time to rob the place before the alarm starts.

  • @honeyrascal1023
    @honeyrascal1023 Год назад +632

    This is the least I can do. You guys are the reason I got a snake in the first place. This is from both me and Ramen Noodle. Cheers.

    • @Megs..
      @Megs.. 11 месяцев назад +6

    • @letsreadtextbook1687
      @letsreadtextbook1687 11 месяцев назад +6

      I love its name

    • @minniexu3271
      @minniexu3271 11 месяцев назад +1

      I LOVE snakes

    • @Rab1d-K9
      @Rab1d-K9 11 месяцев назад +1

      Ramen Noodles!? That’s the best snake name I’ve ever heard! 🤣

    • @honeyrascal1023
      @honeyrascal1023 11 месяцев назад

      @Violet Beettam-Johnson We thought she was a boy at first, If we knew she was a boy we would have named her Sundae. She's a super fire ball morph and I love her.
      And people seem to love her name. Lmao

  • @amandadixon8989
    @amandadixon8989 Год назад +467

    Hi Ed and Emily,
    You guys have helped me so much with my fear of snakes! What happened to you was just awful! I know it’s not much, but I thought I could at least give you something to go towards losses.

    • @veledwin1
      @veledwin1 Год назад +26

      Thank you for donating to them, that is very kind ❤

    • @SnakeDiscovery
      @SnakeDiscovery  Год назад +84

      You are so kind! Thank you very much- it'll go straight to the animals 😊

    • @mmkayplays243
      @mmkayplays243 Год назад +4

      I would donate, but I don’t have any money right now. I would of sent all my savings!

    • @racheleking7271
      @racheleking7271 Год назад +1

      @@mmkayplays243 same!

    • @annsDreamcore-wierdcore
      @annsDreamcore-wierdcore Год назад

      @@SnakeDiscovery you DIDNT heart the comment of someone who sent 50 dollars…

  • @kiwilord3391
    @kiwilord3391 9 месяцев назад +15

    Love you guys!

  • @carolynedwards9821
    @carolynedwards9821 6 месяцев назад +11

    Thanks!

    • @xueyuan1216
      @xueyuan1216 2 месяца назад

      You can change the writing of it you know

  • @moonbasket
    @moonbasket Год назад +538

    Who robs a zoo?! I'm so sorry you guys are dealing with this.

    • @HinataElyonToph
      @HinataElyonToph Год назад +70

      Desperate and sad people

    • @peggedyourdad9560
      @peggedyourdad9560 Год назад

      Junkies needing money for their next fix, don’t do drugs, kids.

    • @annataymond9529
      @annataymond9529 Год назад +89

      Very odd choice of business to target for sure.

    • @ChibiCherub
      @ChibiCherub Год назад +51

      Breaking into a zoo isnt all that uncommon. We had issues with that at my zoo where I volunteered. It's so weird.

    • @ShowMeLoveFilms
      @ShowMeLoveFilms Год назад

      Probably people who think reptiles are a lot of money (which they are) so logically rob the store for money. Very sad.

  • @itsdragoninawagon
    @itsdragoninawagon Год назад +469

    that must be terrifying to experience, i'm relieved the animals are okay and I hope things get better for you all!

    • @SnakeDiscovery
      @SnakeDiscovery  Год назад +56

      You're too kind! Thank you ❤

    • @SukiMightBite2
      @SukiMightBite2 Год назад +7

      @@SnakeDiscovery I feel so bad for what happened. 😢At least the animals weren’t hurt

    • @oKyeahThen
      @oKyeahThen Год назад +3

      OMG so sorry this happened to you 😢

  • @1c9r9i8
    @1c9r9i8 11 месяцев назад

    I'm so sorry that happened to you! I'm so glad you guys can stay so positive. And I'm SO SO GLAD that the animals are safe and that they weren't taken or hurt💜

  • @Ishidalover
    @Ishidalover 11 месяцев назад +4

    I wish I had the means to donate, hopefully insurance can help out!
    Good move to keep the boxes empty overnight. I still worry about staff and the animals, but probably wouldn't have to worry so much if the alarms went off properly 😡
    We have a solid community here and it's so nice seeing everyone come together in the best and worst of times. Love y'all ❤

  • @catinagarden2017
    @catinagarden2017 Год назад +465

    Please make sure the other entrances are checked and reinforced too. Glad all he took was the cash! I'm sorry this happened to you guys.

    • @helpmeno3761
      @helpmeno3761 Год назад +14

      I'm really glad that no one was harmed. I was starting to think about how the animals might have been taken or worse

    • @Atomicqueen9
      @Atomicqueen9 Год назад +1

      I was thinking the same thing

    • @DeterminismisFreedom
      @DeterminismisFreedom Год назад +3

      Yall are talking about reinforcing like they are a bank that is targeted by multiple gangs. The dude was just walking by and took the opportunity.

    • @freyaegrey
      @freyaegrey Год назад +3

      @@DeterminismisFreedom Nah the door is in the back, you can’t see it from the street at all. So if he was walking by he wouldn’t have chosen this building when there are much more obvious targets. It doesn’t even really look like a store from the front, just a zoo.

    • @amaziness5024
      @amaziness5024 Год назад +1

      @@DeterminismisFreedom they have tons of animals worth good money, it’s not insane to think someone would target them to break in and steal them to make money. Maybe not gangs, but I could see some crazy/greedy person learning how much some of them are worth and purposefully breaking into their facility for them.

  • @ninjanebula7335
    @ninjanebula7335 Год назад +1187

    Hope this helps, been following you two for a few years now, i learn a lot from you about reptiles and other things discussed on this channel. This community is great and i hope everything gets over with. Robberies are devestating, hopefully the person gets caught.
    Big hugs from norway

    • @mushroom5209
      @mushroom5209 Год назад +11

    • @Izzy_296
      @Izzy_296 11 месяцев назад +11

    • @Kaede-Akamatsu
      @Kaede-Akamatsu 11 месяцев назад +17

      You're so sweet

    • @ninjanebula7335
      @ninjanebula7335 11 месяцев назад +26

      @@Kaede-Akamatsu Its the least i can do after what happend. These 2 are wonderful, and im wishing them the best recovery.

    • @traedavis6023
      @traedavis6023 11 месяцев назад +8

  • @ISeeEyes_
    @ISeeEyes_ 10 месяцев назад +1

    I hope ur okay ! ❤ I feel so honoured for u guys to share this with us!! ❤🐍
    [Big fan]

  • @harmonicaveronica
    @harmonicaveronica 11 месяцев назад +7

    Was the alarm company even notified when the alarms went off? I know that happened at my company - it was during a DEA inspection when they were inspecting our security measures. If that's what happened, definitely do regular testing amd checks! If they got the alarm but didn't call you, it's time to change companies and look into if they're liable (basically, what did they guarantee you when you purchased their services, and what was in the contract/service agreement)

  • @petermoore5981
    @petermoore5981 Год назад +480

    I must say, it's a brave mouse that lives in a snake store.
    Also, condolences on the break in. I know how bad it feels when something like that happens and I'm glad to see that you're managing this well.

    • @Frankenzebra
      @Frankenzebra Год назад +29

      I wonder if he goes infront of the enclosures just to taunt them 😂

    • @shanebryant6478
      @shanebryant6478 Год назад +8

      @@Frankenzebra 4sure does

    • @dollworldselenia
      @dollworldselenia 11 месяцев назад +9

      @@shanebryant6478 That mouse is just shaking dat booty in front of the snakes and just cleans his whiskers there while the snakes stew in their frustration. XD

  • @andreapettine5493
    @andreapettine5493 Год назад +274

    It's hard seeing Emily so rattled. But this is something that can happen to anyone and I appreciate that they shared it with us.

    • @caitlynnestrada87
      @caitlynnestrada87 Год назад +7

      I just wanted to hug her and be like oh hunny it's going to be ok 😔

    • @Tui-and-La
      @Tui-and-La Год назад +5

      This was me too. You could tell how much this rattled her, hope you guys recover in all ways!

  • @lei_8542
    @lei_8542 9 месяцев назад +3

    I’m really sorry this happened to you, people these days just don’t understand how there actions affect others. I wish you all the very best and that this will never happen again. You guys are truly the best RUclipsrs ever. ❤

  • @0rangemuffin
    @0rangemuffin 11 месяцев назад +4

    I discovered you guys recently through Clint's Replites, who I also discovered recently, and I can tell you guys do such good and important work already. I'm sorry this happened to you guys, what a traumatic experience! That guy definitely smells like poop! 😡
    I just signed up for patreon for the month because youtube takes about 30% of donations while Patreon takes far less. I would encourage others to use Patreon or another system that takes less from the creators!
    Big hugs to you guys at Snake Discovery and I hope that this doesn't affect you all too much. Keep doing great work! ❤

  • @LibbyMia-rz8gk
    @LibbyMia-rz8gk Год назад +316

    The fact that you guys didn't panic and were sooo calm tells me that you guys will go a long way. So sorry this happened to you wonderful people.

  • @shawnresor5565
    @shawnresor5565 Год назад +318

    Emily:
    Handles rattlesnakes and tarantulas and holds an alligator on her lap.
    Also Emily:
    Answering the phone is really scary!!

    • @YochevedDesigns
      @YochevedDesigns Год назад +28

      MOOD. I also have phone anxiety. The struggle is real.

    • @ArtzyZero
      @ArtzyZero Год назад +12

      I hate using my phone so much. One reason is that I can't tell what the other person is really thinking, what their expression is etc. And as I struggle understanding social cues it's intimidating and nerve-wracking at times just trying to communicate as my brain trips over words or struggles to understand something the other person is saying.
      Let me email/text though and I'm a totally different person! It gives me time to write and proof read a response, so I'm way more comfortable with it. :D

    • @briattnybrittany6843
      @briattnybrittany6843 Год назад +7

      texting and phone anxiety. it's a real thing! if you know, you know. it sucks, btw. it makes me nauseous, and anxious to the point where i just can't and i have to put the phone down.

    • @urgae9125
      @urgae9125 Год назад +2

      Idk man, at least you can see them and learn their body language. Kind of hard to do that with a phone, since it isn’t always the same person, and you never know what’ll be on the other end.

    • @AlishaV
      @AlishaV Год назад +4

      I totally understand where she is coming from.
      Yesterday I was fairly cool even when a black widow almost made me freehandle her while trying to keep her from running under my bed. The phone ringing an hour later though sent my anxiety through the roof. Of course I didn't answer it, but just the potential of having to talk on a phone was 10x more threatening.

  • @alexispoling6811
    @alexispoling6811 11 месяцев назад

    Im so glad none of the babies were hurt. Im so sad that you guys have to deal with all the mess because someone decided to be a bad person. ❤❤❤

  • @marinevis
    @marinevis 4 месяца назад +2

    Im so sorry that happened to you all! I hope you're doing better now since it's been nearly a year
    i still think back on this like "I wonder how that guy would've reacted to finding an alligator staring him down if he went into the zoo."

  • @kristinaharvey5764
    @kristinaharvey5764 Год назад +299

    I am so happy the animals are safe and no staff were harmed! This is devastating to hear, especially when it happens to such amazing people.

  • @crazyanimefreakya
    @crazyanimefreakya Год назад +218

    You could always put plants in front if you really want to hide the gates, make them more like the Zoo! Sorry this happened to you guys, glad all the animals are safe!

    • @subieguymark68
      @subieguymark68 Год назад +7

      Absolutely fantastic idea to hide the gates when open. ❤

    • @overlordducky
      @overlordducky Год назад +9

      Or the realistic vines they put in the enclosures!

    • @TaleRavenTarot
      @TaleRavenTarot Год назад

      Thats a good idea!

  • @jasonnoble6775
    @jasonnoble6775 11 месяцев назад

    I'm sorry you two, I hope it will be up and running as It did before the break-in. Good luck!

  • @elizabethrodrigues5541
    @elizabethrodrigues5541 11 месяцев назад

    Omg..im so sorry this happened to you..i love you guys. Love your videos. You are such beautiful people. Many blessings to you.😊

  • @danellemalan
    @danellemalan Год назад +201

    As someone who lives in a very high crime area and country (South Africa) I'm sorry this happened. It's traumatic and violating, please see a therapist if you can, it might not seem like a big deal but it can REALLY haunt you and cause PTSD, so chatting with someone about it is really helpful. A tip (again as someone who lives in a super high crime area): infra red beams set before entry points are a great deterrent as they trigger the alarm before the robber can even start attempting entry. A lot of times they give up because it cuts into their time badly as armed response will get there faster than they can gain entry and steal. Unfortunately when there's crime in your area, the strategy to make your place the least appealing to break into is the most effective one, as many of these people are simply desperate and looking for an easy target. Times are tough and the pandemic has made the world much poorer. It still doesn't make being robbed any less traumatic though. Best of luck.

    • @warriormaiden9829
      @warriormaiden9829 Год назад +11

      Agreed. Definitely set up an appointment or three. Letting Rex roam at night might be a good deterrent too, 'cause you know she'd come investigate any sort of noise. 😂

    • @blobbertmcblob4888
      @blobbertmcblob4888 Год назад +4

      I mean, they live in Minnesota, a state which, despite having nothing in it, has one of the highest crime rates. Security measures should have *already* been in place.
      The only people who leave their money out on the counter overnight are the ones who WANT to be robbed. The money should have been in the back, behind a locked door, in a hard to find and open wall installed safe.

    • @KOKO-uu7yd
      @KOKO-uu7yd Год назад +5

      Yours are words of wisdom, from an individual "in the know".
      Your compassion is SUPER encouraging, though!
      I hope your own life has joy and fulfillment, to match or exceed your compassion ❤🥹❤
      Agapé 303

    • @mpaulk2023
      @mpaulk2023 Год назад +4

      @blobbertmcblob4888 ...like in Rex's or Justin Timbersnake's enclosure? 😂🤣

    • @kellybraun7048
      @kellybraun7048 Год назад

      I hope they have cameras outside at all entrances as well.

  • @marod3578
    @marod3578 Год назад +740

    I apologize for the loss in theft. Unfortunately, it is happening everywhere, especially in Chicago, from where I live. I hope, my small donation can help. Both of you are the best! Please continue the hard work and care for your animals!

    • @lydiahowell2438
      @lydiahowell2438 Год назад +12

      That isn't small donation that's a big donation they will love that

    • @Reth_Hard
      @Reth_Hard 11 месяцев назад +2

      You should talk to you lawyer before apologizing and if the police talks to you don't say anything!

  • @kenc9236
    @kenc9236 5 месяцев назад

    Hats off. Your calm and cool demeanor speaks volumes.

  • @windy_road
    @windy_road 7 месяцев назад

    I'm very glad that all the people and animals are safe! I'm sorry this happened to you.

  • @keeslover777
    @keeslover777 Год назад +44

    I'm sorry this happened, but lessons learned, and the best part is nobody and other than the isopods being tossed on the floor, no animals were harmed or stolen

    • @No_Bucking_Idea_Official
      @No_Bucking_Idea_Official Год назад +5

      Holy crap ur an amazing human being ur so kind thank you for donating that much that’s really kind!

    • @Olivia.ts.13
      @Olivia.ts.13 10 месяцев назад +4

      Your an amazing person!

  • @newyearsday7304
    @newyearsday7304 Год назад +582

    So sorry this happened to you guys! Glad the animals are okay and nothing further was destroyed, thank you for all you do!

  • @Jay-ch7fp
    @Jay-ch7fp 3 месяца назад +1

    I wish I also had something to give, but it’s so cool that this is one of the most donation filled comment sections I’ve ever seen. You guys deserve it.

  • @poopymcstinkypants
    @poopymcstinkypants 11 месяцев назад +2

    the amount of donations you have been receiving is truly amazing… not every people are bad, but some definitely are! (you know who I’m talking about)

  • @queenofspiders
    @queenofspiders Год назад +169

    I know it won’t compensate everything that was stolen, but I will be buying a t-shirt to help cover the loss. Love your channel and so happy the animals were safe!

    • @emberflamewolf2_
      @emberflamewolf2_ Год назад +7

      Now I want another Snake Discovery shirt❤❤❤

    • @jamesklein3027
      @jamesklein3027 Год назад +5

      They almost need to do an isopod shirt for the cause. Have all the proceeds go to the upgrades.

  • @beanoptodon
    @beanoptodon 11 месяцев назад +1118

    A small donation for you guys to help recovering. I'm really glad the animals are safe and not harmed during that, and that y'all are safe as well. Dude was a huge jerk. I hope y'all recover soon. Cheers :)

    • @beanoptodon
      @beanoptodon 11 месяцев назад +52

      Also sorry for being a little late, I just got the notification for it >:/

    • @SnakeDiscovery
      @SnakeDiscovery  11 месяцев назад +206

      You are too nice!! Thank you so much ❤️

    • @lawrup
      @lawrup 11 месяцев назад +25

      @@SnakeDiscovery have you tired suing the security company for $12,000 Dollars

    • @lizzy_the-bella
      @lizzy_the-bella 11 месяцев назад +1

      ​@lawrup yea bc you should get notifications, and yea, he does belong in the trash with is dumb tiny ant size brain

    • @Tanya19999
      @Tanya19999 11 месяцев назад +2

      P pink eye fishes from the

  • @hexonyou
    @hexonyou Год назад +145

    I just can't imagine how someone targets a zoo to rob? Like what the hell? I was worried it was a targeted attack and someone had stolen animals, so like Emily said- big relief that the animals were all safe and this was just seemingly a random smash and grab. Just mind boggling but glad you're all safe and that things weren't worse

    • @dusterrant9332
      @dusterrant9332 Год назад +13

      There are garbage people in this world. It's hard to empathize with such people, but some people really only care about themselves, and see other people only as obstacles in the way of their own happiness. If asked, they'd ask you why they should care about anyone besides themselves.

    • @Annie_Annie__
      @Annie_Annie__ Год назад +8

      Yeah, I was really worried that someone went and either took or tried to take specific animals.
      I’m really glad it was just the cash boxes.

    • @mrs.h2725
      @mrs.h2725 Год назад +18

      It’s 99% likely an addict. They’re usually the ones who do ‘random’ smash and grabs like this. If it was a sober burglar it’s very unlikely they’d target a speciality store like this, and if they did they would’ve researched to know they could try to steal some pricy animals to resell. I’m so relieved it was just a messy junky who was too stupid to try to take any of the animals. Can’t imagine how devastating that would be for the SD family 😣. I’m glad they’re getting the entrance extra secured, and maybe they can train the mouse as security haha.

    • @queenofspiders
      @queenofspiders Год назад +2

      Super grateful that the animals weren’t harmed/taken.

    • @AnDr3w066
      @AnDr3w066 Год назад +1

      Because it has money like any other business

  • @jennifercollins5201
    @jennifercollins5201 Год назад +283

    I'm so sorry this happened!
    Maybe some Monitors as the gate for extra security? 🐊❤️

    • @marieparsons9908
      @marieparsons9908 Год назад +6

      Yep, a croc monitor would put a serious hurt on an intruder. : )

    • @Souzu21
      @Souzu21 11 месяцев назад +3

      A prowling monitor lizard would definitely give would-be robbers some pause.

  • @elisaw9823
    @elisaw9823 8 месяцев назад

    ive been watching your videos since like 2-3 years and i cant believe someone would do this to you.I hope everything works out for you.
    Good Luck!

  • @sophiecastillo-ct2bx
    @sophiecastillo-ct2bx 11 месяцев назад +2

    I am so so so so so sorry that this happened to you guys and that people just don't know what's right and what's wrong please stay safe but also I am very glad that none of the animals were harmed

  • @Vib_me_is
    @Vib_me_is Год назад +246

    I’m so sorry this happened to y’all
    Some good notes based on other comments:
    +The thief may have checked out the store earlier that day.
    +If you guys have a partial fence around the store, maybe complete the fence (do a fence fundraiser!) the gate could be closed at night (they would need to scale and are more likely to be seen) and you could have a lot of motion sensor flood lights.
    +You could add some random light timers in the front shop? The lights would turn on randomly 2-3 times a night for only 10 or so mins, and a random thief may not want to risk it.
    +if you need to keep cash overnight have it in a secure, bolted down safe. Maybe even cover the safe at night to make it seem like another animal enclosure.
    +Also I know this is an unpleasant thought, but please make sure you and your staff are never alone when leaving the building, especially at night! And please make sure each of you has some sort of defense tool, mace, tactical pen, pocket knife etc.

    • @troebeliewoep
      @troebeliewoep Год назад +20

      Maybe also a decoy safe? As a time sink until the cops arrive ( trackers inside?)

    • @annikahstebben4425
      @annikahstebben4425 Год назад +20

      I know it's not a funny situation, but I misunderstood your recommendation of mace (I'm assuming the spray) as a mace the midevil bludgeoning wepon

    • @Makaponpon
      @Makaponpon Год назад +15

      @@annikahstebben4425 i mean, it would technically work, just not quite as practical as the spray with how bulky maces ive seen are

    • @Vib_me_is
      @Vib_me_is Год назад +7

      @@annikahstebben4425 Ya know that would work too. Good intimidation tool

    • @makaska5
      @makaska5 Год назад +1

      Guns maybe? Home defence type of thing. Although I don't know what the state law says about that.

  • @FlareHeart
    @FlareHeart Год назад +144

    I'm so sorry this happened. It's so violating to have your place broken into. I hope you talked to your security provider about why you weren't called out for the alarm?! This is a traumatic event, please take time to process and heal from this. Take care!

  • @CandiceMustard-Scott-gp1xt
    @CandiceMustard-Scott-gp1xt 4 месяца назад +1

    I’m so glad no one was hurt and all of the animals are safe also I hope what is needed gets in check

  • @TheRichardgomm
    @TheRichardgomm 10 месяцев назад

    Glad you were able to bounce back, awesome work!

  • @labcat647
    @labcat647 Год назад +69

    Glad you improved security. You may want to meet with the local fire department to discuss an emergency plan in case of fire since you have live animals.

    • @thegodlywolf5559
      @thegodlywolf5559 Год назад +2

      I believe that those things that spray water once there is a fire is there .

    • @warriormaiden9829
      @warriormaiden9829 Год назад +3

      Absolutely! Especially with having the 'hots' and Rex.

    • @Tink00
      @Tink00 Год назад +2

      ​@@thegodlywolf5559sprinklers?

    • @thegodlywolf5559
      @thegodlywolf5559 Год назад +1

      @@Tink00 indoor ones

    • @Tink00
      @Tink00 Год назад

      @@thegodlywolf5559 is that not what they're called??

  • @RobertKaucher
    @RobertKaucher 11 месяцев назад +383

    This is from my nieces and wife (as well as myself). We hope it helps a bit with replacing what was taken and broken.

    • @omaral-majed3834
      @omaral-majed3834 11 месяцев назад +5

      Ty for the donation its really nice of u 💚

    • @mr.meow-
      @mr.meow- 9 месяцев назад +1

      God bless you

  • @andanaaliam724
    @andanaaliam724 7 месяцев назад

    I'm so happy I've been apart of this I'm so glad so many people have donated love your vids

  • @lilybaker529
    @lilybaker529 10 месяцев назад +5

    I'm glad the animals are y'all are okay. Good thing only the cash stolen it could've been wayyyy worse. Wish I could've been here to support y'all when the video came out!! Love y'all!!!💚

  • @Quetzaluki
    @Quetzaluki Год назад +126

    When I saw this title I was immediately terrified for the animals in the zoo. I'm sure this was a devastating experience. But you're right, it could have been so much worse. Money and things are replaceable, your precious animals are a different story. I'm glad it was just a brute force break-in and run. I hope you are able to get the peace and support you need after this.

  • @ShadeyLadey
    @ShadeyLadey Год назад +285

    That is really low. Some people deserve bad karma their way.
    Sorry that happened guys. Im just glad they left the animals alone.

    • @theviking1359
      @theviking1359 Год назад +4

      They did not mess with the charity thing though, so it could cancel out the bad karma, unfortunately

    • @sabrinahannan1707
      @sabrinahannan1707 Год назад +13

      I hope they got struck by lightning

    • @whyaretheredemonnoises3188
      @whyaretheredemonnoises3188 Год назад +15

      @@theviking1359 probably didn't even notice it, or it wasn't worth his time.

    • @Mum_said_its_my_turn_BRO
      @Mum_said_its_my_turn_BRO Год назад

      Ya know- he kind of deserves getting kicked in the crotch by everyone he meets- and everyone he talks to calling him a jerk-

    • @meganh1603
      @meganh1603 Год назад +3

      ​@Capital J well said

  • @tadomifu
    @tadomifu 11 месяцев назад +1

    I'm so happy the animals weren't taken or hurt... I'm so sorry for what happened to you.

  • @estrobart6785
    @estrobart6785 9 месяцев назад +2

    Ok but Ed's face with the drill at 9:36 perfectly embodied a 9 yr. old boy. I love it

  • @TheChildofAuraReborn
    @TheChildofAuraReborn Год назад +162

    I know this had happened a week (or maybe a few weeks ago) but I am so SO sorry you guys had to deal with this. I’m thankful none of the animals were hurt (especially the tortoises). Just as a heads up if you haven’t done it already, you may need to contact the Records department of the PD that took the report; make sure you have the case number (if you don’t, provide your name, DOB, and date of the incident, they should be able to locate it on that) and ask them what you’ll need to do to request a copy of the report for insurance purposes. The PD I work for usually requires you come in person with your driver’s license and cash or a check to pay for the report (though depending on your PD you may not need to pay for it if you’re the victim, but double check with the Records unit!), but police departments differ in requirements.
    Prayers to you guys!

  • @KateOliviaIreland
    @KateOliviaIreland Год назад +104

    I am so upset! Emily and Ed have worked so hard to make the dream of Snake Discovery. SHAME ON THE ROBBER ! I am so happy no reptiles were hurt.

  • @dawnprice2453
    @dawnprice2453 7 месяцев назад +2

    Glad you all safe. That's all that matters.

  • @laurenfehr1823
    @laurenfehr1823 7 месяцев назад +1

    I'm so incredibly sorry this has happened to you guys 😢 it broke my heart to see you guys being affected by this, it sounded like Emily was holding back tears in the beginning of the video 😢😢😢

  • @1112Hades
    @1112Hades Год назад +212

    Even though im a lurker, not sub, I watched everything from the begining of your videos and im devastated this happened to you. I honestly would cry if this happened to me. I hope that everything goes well with you guys much love!

  • @TiredToby
    @TiredToby Год назад +438

    Im so sorry this happened to you, this is a horrifying situation. I hope you all are ok and are able to recover from it ❤

    • @TiredToby
      @TiredToby Год назад +5

      You guys handled this so well, and are still able to stay positive. You all were able to learn from a situation likes this, and that is amazing and a great way to make the best of things. I hope you all are doing fine ❤

  • @CarheartPlayz
    @CarheartPlayz 9 месяцев назад

    I am so sorry!! I’ve been a fan for a solid 4 years now, and I can’t believe someone would do that! I wish I could donate, but I can’t. I hope everything is okay!

  • @thepurplecheshire2211
    @thepurplecheshire2211 5 месяцев назад

    I am so glad the animals were safe, and nothing was damaged other than the doors, and cash boxes! Obviously, those would be the minimal in the case of a break in, so that's great that they didn't get anything else. I am so sorry you guys had to go through that, and I hope the jerk was caught!