Thank you for that! I see a lot of people selling their oculus quest 2 for cheap and I was wondering why! I knew something had to be wrong that so many selling a product they just purchased within. A year.
Just got another robot reply today. "Thank you for reaching out to Oculus, please be patient while we investigate your trouble ticket." Thanks for nothing!
They refuse to unlock my account unless I pay them for a fraudulent $400 charge from a guest account that somehow got attached to my account. Obviously a glitch on their side, but they won't unlock my account. Lost all my games. Great customer service.
Thank you for that! I see a lot of people selling their oculus quest 2 for cheap and I was wondering why! I knew something had to be wrong that so many selling a product they just purchased within. A year.
It's a nightmare. Was really hoping they would drop the Facebook account requirement but it seems like they're doubling down
Yikes! Thanks for the heads up. What a monumental hassle.
Just got another robot reply today.
"Thank you for reaching out to Oculus, please be patient while we investigate your trouble ticket."
Thanks for nothing!
They refuse to unlock my account unless I pay them for a fraudulent $400 charge from a guest account that somehow got attached to my account. Obviously a glitch on their side, but they won't unlock my account. Lost all my games. Great customer service.
Same problem here..cannot add payment method at all.