What To Do When A Key Employee Quits | Straight Talk with Lou Mosca

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  • Опубликовано: 21 ноя 2024

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  • @brettshaff8772
    @brettshaff8772 Год назад +632

    Imagine making money from someone's labor for 10 years and then, when they leave, attempting to be a petty, vindictive asshole about it.

    • @AmericanManagementServices
      @AmericanManagementServices  Год назад +37

      PVA, might have to trademark that! Appreciate your input.

    • @HeronPoint2021
      @HeronPoint2021 9 месяцев назад +26

      if this story is true, it's a really poor/draconian contract for someone with a decade in the bus.and probably not even enforceable under most labor laws I know of! if the story is true, the "reason" given for leaving was the employee just being NICE. the real reason was he wasn't feeling valued. as a key player. no wonder.

    • @brettshaff8772
      @brettshaff8772 9 месяцев назад

      @@AmericanManagementServices "Triple A player" = Angry Abusive Asshole.

    • @clv603
      @clv603 8 месяцев назад

      Sounds like how a woman operates

    • @Pepsi864
      @Pepsi864 8 месяцев назад +5

      @@HeronPoint2021 i think that they should not charge the employee for the time he's done, but he should be aware that they COULD ask him to pay for it, but in good gesture we expect a clean quit, no drama, no bullshit, sign the NDA. The employee wins and so does the employer. At the end of the day if their heart isnt in it anymore, then you definitely have to let them go.

  • @heatherjordan8038
    @heatherjordan8038 8 месяцев назад +73

    Watching this as a 'key employee' before I quit lol.

  • @stevematson4808
    @stevematson4808 Год назад +509

    Answer: Company should ask it's self what they are doing wrong. Pay more, hire more polite and respectful managers.

    • @AmericanManagementServices
      @AmericanManagementServices  Год назад +39

      Thank you. Respectful should always be standard, as should accountability and productivity.

    • @BillClinton228
      @BillClinton228 9 месяцев назад +34

      I worked for a company where I spoke out about things I wasn't happy about, my manager told everyone including the owner but it was swept under the carpet and it was business as usual. Eventually when I had enough and quit on the spot all I got was surprised faces, anger and even threats.

    • @patrickvernon4766
      @patrickvernon4766 9 месяцев назад +42

      Productivity has been increasing for decades. Has the pay increased with increased productivity??

    • @Truthseeker-iz3dj
      @Truthseeker-iz3dj 8 месяцев назад +19

      I love my job but will have to move on as taxation and inflation have caught up with my income. I don't want to ask for an increase either as the company should do it on their own and they can employ someone to take my place.
      Over last 5 years it feels as through I have lost 20% in purchasing power.
      Sometimes loving your current job can actually hold you back financially.

    • @thehouseofnaztrodamus2928
      @thehouseofnaztrodamus2928 8 месяцев назад +5

      You're asking too much for a company to be accountable for their actions of nuturing a toxic environment.

  • @robertoleeva985
    @robertoleeva985 9 месяцев назад +338

    The employee didn't leave the job, he left that boss..

    • @Th33Vultur3
      @Th33Vultur3 7 месяцев назад +19

      Exactly! Employees don't leave jobs, they leave their bosses.

    • @levelupyourself-all
      @levelupyourself-all 6 месяцев назад +1

      Soo true

    • @draneym2003
      @draneym2003 Месяц назад +2

      And this guy is probably stewing saying "no one wants to work anymore". No, they just don't want to work...for you.

  • @marcleblanc6293
    @marcleblanc6293 9 месяцев назад +93

    Employers don't care, they for the most part treat their employers like crap and then act surprised when employees leave.

    • @TheRaiderman1
      @TheRaiderman1 Месяц назад

      That dynamic is slowly changing as the working class gets smaller the bosses will have to pay more, respect more and tolerate less micro management or they will fail.

  • @The_SmorgMan
    @The_SmorgMan 9 месяцев назад +151

    Don’t remember where I heard this.
    Dont worry about training someone who leaves, worry about not training someone who stays

    • @SmallSpoonBrigade
      @SmallSpoonBrigade 8 месяцев назад

      That happened to me at work relatively recently. The manager gave 2 weeks notice and I was the only person in the department that had any idea what was going on in terms of how to keep the department going. They didn't even bother to tell me that he had put his notice in and that he wasn't backing down. They provided me with no training, no resources and not even a list of stuff that needed to be done.
      Despite all that, I did manage to make a decent go of it, but I'm going to be quitting in the near future due to the lack of respect. I've established that I can do the job. They've established that nobody in their right mind would do the job as none of it is important. It likely would have been different if they had been willing to invest any money in training me or in getting me the necessary staff to do the job properly. Instead, I've now completed my degree and I'll be leaving, along with all the stuff that I've learned at their expense. ( I was nearly done with the degree at that time and was just needing to hang around for another couple months to complete it, I'm now debt free with respect to my degree)
      The ultimate lesson here is that you need to invest in your people, and you need to make sure that there's some reason why they might want to stick around after they've grown in their career, because the whole thing wound up costing them thousands and thousands more than it would have if they had just done right by me and my department.

    • @greathornedowl3644
      @greathornedowl3644 3 месяца назад +3

      Reminded of the adage, a satisfied customer will tell 10 people, and a dissatisfied customer will tell 100. Spending $1 on a customer you have is easier than $100 to obtain a new customer. It is like that with employees too.

    • @franko8572
      @franko8572 2 месяца назад

      I’m not sure I fully understand. I think you’re essentially saying the following. A CFO talks to a CEO and recommends cutting training of employees because of the risk they might leave. The CEO responds, “what about the risk of them saying”? Is that essentially what you’re saying?

    • @dorferino
      @dorferino 2 месяца назад

      ​@@franko8572The cost of training isn't as high as the payroll cost, and someone untrained can do all sorts of things wrong.

  • @stevematson4808
    @stevematson4808 Год назад +393

    Bad managers deserve to fail.

    • @AmericanManagementServices
      @AmericanManagementServices  Год назад +18

      For sure, we get the sentiment. But when they fall short, constructive feedback and support for managers to develop their skills, so they can avoid failure and lead their teams effectively.

    • @BillClinton228
      @BillClinton228 9 месяцев назад +26

      People don't quit companies, they quit managers, and because people are promoted based on how much the executives like them instead of their skills there are tons of bad managers out there.

    • @blackmewtwo3569
      @blackmewtwo3569 9 месяцев назад +2

      And they always will

    • @KARLOS121
      @KARLOS121 9 месяцев назад +3

      @@AmericanManagementServicesIf they are willing to take constructive criticism? I would think most wouldn’t as they would have the mindset I’m the boss and never wrong

    • @rickymort135
      @rickymort135 9 месяцев назад

      ​@@AmericanManagementServicesyou can't fix bad intent and narcissism. It's not like he was trying to do a decent thing and messed up. Giving him constructive advice will just help him hide his narcissism from the public more effectively enabling him to ensnare more unsuspecting talent. These people should fail and fail hard

  • @CrypticNord
    @CrypticNord 9 месяцев назад +76

    People don’t leave careers. They leave managers. I left Home Depot because my store manager was a knuckle head and my district manager was a fucking knuckle head. However, it was the best thing that happened to me. I went back to college. Earned my degree. Now I make 160k a year at 40 hours a week. Thanks Parker. ;)

    • @jelani6700
      @jelani6700 4 месяца назад

      What degree?

    • @CrypticNord
      @CrypticNord 4 месяца назад

      @@jelani6700 Cybersecurity Analyst

  • @rockstarofredondo
    @rockstarofredondo Год назад +239

    Maybe clean up the toxic work environment and your best peeps will stay.

    • @AmericanManagementServices
      @AmericanManagementServices  Год назад +11

      We agree. Creating a safe working environment is a major key to operating a business.

    • @BillClinton228
      @BillClinton228 9 месяцев назад +18

      A toxic work environment benefits someone... or some people that's why it's never rectified and usually the most toxic people stay and are promoted.

    • @uhnborhn5032
      @uhnborhn5032 9 месяцев назад +1

      "It benefits someone"
      Some decisions are simply worse than others, and yet still keep a company afloat.
      You can make.poor decisions and still run a business.
      Yes, a company can get by undermining its long term opportunities by squeezing short sighted goals, but when your decade employees leave it'll be a rough second decade

    • @rickymort135
      @rickymort135 9 месяцев назад +6

      ​@@AmericanManagementServicesI disagree. If this was true the most successful companies would be the most ethical to their employees and customers. But this isn't what we see at all. The uncomfortable truth is exploitation pays. It's rewarded by the system

    • @burlingo
      @burlingo 8 месяцев назад

      If you don't create a company culture, one will develop anyway. Take the time to create the culture you need to meet your goals. Don't leave it up to others because their goals may not be yours

  • @robertm5969
    @robertm5969 9 месяцев назад +19

    Managers don't know who their key employees are until they're halfway out the door. Usually out of ignorance rather than spite. This is especially the case in technical fields where the work is done by engineers and technicians and overseen by MBAs with little technical experience. The assumption is often that people are replaceable.
    But it often takes years to gain the necessary experience and find employees who are self motivated. There's also a risk of hiring someone who interviews well but doesn't deliver, and then it's back to the interview process. For companies with a critical point of failure, losing a key employee could mean shutting down production until they find an adequate replacement. It could mean the death of the company or facility if not planned for.

  • @mpa8336
    @mpa8336 10 месяцев назад +93

    My brother maintained a computer network at a firm. Did it all. Including RAID arrays. They decided to hire somebody else who knew far less- and was cheaper. He didn't understand that it takes a lot to keep a computer network running. The system went down. And, you know, those RAID arrays- they had no backup. They lost ALL of their backup data.

    • @queenbey6678
      @queenbey6678 9 месяцев назад +17

      Womp, womp. They got what they paid for

    • @mpa8336
      @mpa8336 8 месяцев назад +11

      They got what they paid for... and they paid for what they got.

    • @dzhonnikihirin4006
      @dzhonnikihirin4006 5 месяцев назад +2

      Good

    • @StoicLion
      @StoicLion 4 месяца назад

      ​@@mpa8336Stealing this...

    • @dhenderson1810
      @dhenderson1810 3 месяца назад +1

      He should have uploaded a virus on their system.

  • @timothythompson3029
    @timothythompson3029 11 месяцев назад +37

    The reason why the employee left was because he was unhappy and the boss proved it. The moral of the entire company took a hit for sure. They won't stay in business for long.

  • @czos9239
    @czos9239 Год назад +44

    Never think on it. If you’ve told someone you’re leaving, leave. They will know your mind and fire you later anyways. In a way that makes you suffer the worst.

  • @dbs555
    @dbs555 Год назад +102

    No way is it legal to try and claw back anything from an employee who chooses to leave.
    Bad publicity?
    How about the countersuit that puts you out of business?

    • @MoneyMaestro888
      @MoneyMaestro888 Год назад +10

      No in certain instances it’s legal but you typically only see it for salaried employees not hourly (training can be a LOT more expensive). I saw a similar situation years ago but she left anyways and her new company paid the expense for her.

    • @BillClinton228
      @BillClinton228 9 месяцев назад +7

      Never understimate the petiness of people. They will spend more on lawyers just to get back at you, it's insane.

    • @marcleblanc6293
      @marcleblanc6293 9 месяцев назад +12

      Employee made money for the company for ten years, yes he was compensated with a wage but the company also beneifitted.....trying to claw back trainingncosts is just being petty and would likely cause mass quitting.

    • @marcushennings9513
      @marcushennings9513 8 месяцев назад

      I've seen a case that a company trained a guy to get his commercial drivers license and in the orientation of the new company they were able to block him from being hired. He was basically kicked out of the orientation and had to pay back the motel expenses they provided.

    • @elizabethowen3678
      @elizabethowen3678 8 месяцев назад +2

      Good advice, I think the comments are on point…..he broke up with him, not the company, can only imagine how he behaved when his 1st wife left 😂

  • @georgemitchell9244
    @georgemitchell9244 Год назад +107

    Any lawyer would have the case thrown out of court in a minute and then counter sue for harassment. Would cost the company a lot more. You can’t sell yourself into indentured servitude. An hourly guy being sued for leaving a job😂 that’s a lawyer west dream.

  • @CorvinFaust
    @CorvinFaust Год назад +53

    You should have already had their replacement trained and ready to go, if it's a key position. Otherwise, you're probably overloading the people in that position to begin with. If you don't have redundancies, you're unprepared as a manager.

    • @AmericanManagementServices
      @AmericanManagementServices  Год назад +1

      This is why we always tout systems over people. You can learn more about the topic here ruclips.net/video/lpHyhhCe-hk/видео.htmlsi=e8o7UOef_tHZHUIs

    • @HeronPoint2021
      @HeronPoint2021 9 месяцев назад +5

      My brother was great friends with a key employee in a franchise worth six million (Calif. Cabinets) Managers/owners may see many things, but miss as when things are running smooth, no worries. The employee knew it all: every position, all the product, all the time. Was turned down after 10 years for a 2. raise in an increasingly expensive city. My brother saw the door, too, but had been organising people and trucks in the field, not on his job description, but he was already there. Imagine the franchise owners SURPRISE when both left and things went sideways. SURPRISE. There are none so blind as those that will not see.

  • @danielkeene3852
    @danielkeene3852 9 месяцев назад +20

    Throwing the threat at an employee that their training costs will be extracted from them if they leave employment is not a terribly effective way to inspire any kind of loyalty with your staff. Another fantastic way to burn your loyalty is knowingly overloading competent employees while allowing inept employees to get away with doing the absolute minimum. This second one is what I'm dealing with now and I now have zero loyalty toward my manager and my overall employer. As soon as a spot opens where I want to go it's going to happen. Don't burn your people because you are scared to deal with incompetence.

  • @VDD-2766
    @VDD-2766 9 месяцев назад +42

    It’s pretty clear to see why that employee wanted to leave.

    • @ahwhite2022
      @ahwhite2022 3 месяца назад

      This. The only surprise is the manager was humble enough to ask advice on the matter from some consultant... which alone makes me question the story. Those two attitudes are rarely bundled together.

    • @LuisMaldonado-ej5bg
      @LuisMaldonado-ej5bg Месяц назад

      Very clear

  • @TheComingGlory
    @TheComingGlory 6 месяцев назад +18

    A couple decades ago I had an employer try to get me to sign a non-compete agreement with them after having worked for them almost a year. I declined and was told they could terminate me if I refused. However, they would pay for me to consult with an attorney (odd). I did consult an attorney who agreed that the non-compete was too restrictive and would prevent me from working in the metro area where I lived. After another employee also had taken issue with it, they relented but it was too late. I had already found another job and put in my two weeks' notice a couple days after they relented. Upon my exit interview they wanted to know why I was leaving the company since they relented. I said my job search began the moment they wanted an existing employee (me) to sign a non-compete and threatened termination. The person interviewing me said they really screwed up which I said it appears so.

  • @tamjeanell
    @tamjeanell 8 месяцев назад +8

    I left a company after 12 years...I had to work as the only employee my last year due to everyone else leaving or getting fired. It taught me to be my own CEO! Now I have my own business! Just because they have a 'title' doesn't mean they know what they are doing for their employee...it takes skill to lead someone

  • @justinh.1290
    @justinh.1290 8 месяцев назад +15

    Good employees are taken for granted, taken advantage of and walked all over then, employers are surprised when they leave. Recent example… the company I work for had a little retirement recognition thing for a 40+ year employee where they got a cake and gave him a little plaque. Immediately after, with the retiree still in attendance, they gave a 2 year employee a Rolex for salesman of the year.

    • @stevepreskitt283
      @stevepreskitt283 7 месяцев назад +2

      I experienced a similar situation around 30 years ago at a privately owned defense contractor. The company operations chief (who also was the daughter of the owner/president) decided to make a big deal about celebrating her mom's birthday, and had a big company-wide event where she presented her with a brand new $70K Jaguar (this was the early 90s), paid for by the company. Also present at that celebration were about 40 sonar techs that got let go earlier that day because their contract ended and the company wasn't willing to carry them on overhead until they could find work for them. I was kind of amazed the car didn't get keyed to all hell.

  • @bluesman4208
    @bluesman4208 8 месяцев назад +5

    Absolute lunacy as you said. It’s NOT better to be feared than loved in business.

  • @stevenwalker4923
    @stevenwalker4923 9 месяцев назад +22

    If a so-called key employee quits, that employee wasn't key enough for you to keep happy. You obviously weren't listening and watching for hints they kept dropping to their disatisfaction.

  • @yearight1205
    @yearight1205 8 месяцев назад +7

    I'm surprised no where in that story the guy didn't try and retain him. This is the problem at my company, we have a department that is VERY hard to find people for because it's a hard job due to needing to know so much. Other companies know this, so they come and poach anyone we have in those positions regularly. The owner of the company never tries to match their offers, he just let's things get rough. Makes no sense since it's arguably the most critical department.

  • @briandeschene8424
    @briandeschene8424 8 месяцев назад +25

    And this “I own you.”/“You owe me.” attitude if this employer (slave owner) is all I need to hear as far as why anyone would want to leave.

  • @Dave-sw2dm
    @Dave-sw2dm 11 месяцев назад +15

    I was the subject matter expert on the system I worked on. The group I supported got taken over and the new management said I had to become an embedded employee. I said I choose not to. They said, then we part ways. Everyone says they are crazy and let their power play damage the program. I've already had several offers to support other systems. Bye!

  • @RonTodd-gb1eo
    @RonTodd-gb1eo Год назад +18

    When I left my last job one of the supervisors said they would not be able to replace me without paying more. Guess why I left.

  • @The_Zilli
    @The_Zilli Год назад +54

    Being that "key employee" who has left, I would have just laughed had anyone ever tried that response. It's very important to know what your rights and responsibilities are under the employment law of your state, province, country. As for what to do should a key employee quit - find out why. Sometimes there's nothing you can do while other times you have to look at yourself in the mirror and admit you f*cked up.

    • @simontautorat1014
      @simontautorat1014 8 месяцев назад +3

      Some people would rather try to fight the whole world than to admit a mistake. It is someone elses fault by default.

    • @The_Zilli
      @The_Zilli 8 месяцев назад

      @@simontautorat1014and in some cases, it is better to go against the system and the masses because the masses are f*cking idiots as the last 4 years have shown everyone. Cheers.

    • @StephenGangi
      @StephenGangi 6 месяцев назад +2

      Sometimes with a bad manager, it's simply "Leave me alone so I CAN do my job". Incompetent micromanagement drives a lot of people away. And then there's the "continuous process improvement" change just for the sake of change mentality. If it ain't broke, fix it until it is.

    • @TheRaiderman1
      @TheRaiderman1 Месяц назад +1

      I was that key employee years ago, and as result of that childish behavior within the company they are nearly bankrupt with only 12 stores left from thousands. While my leaving was only a small part of this downfall, the attitudes that I had to put up with were company wide.

    • @The_Zilli
      @The_Zilli Месяц назад

      @@TheRaiderman1 i often am left in disbelief how having a degree for most professions is required, like an accountant needs an accounting degree, an engineer needs an engineering degree, that sort of thing but with management, we completely ignore that degree and just use senority or those who "would get upset" if they werent promoted or "office politics" to place people into these roles. Nevermind them rather watch the company burn to the ground than admit that they are/were wrong about said hire/person. I feel for ya bud. It's not right to you or the other employees who end up all losing a job when the company bellies up.

  • @blueskyguy1
    @blueskyguy1 5 месяцев назад +8

    The employee made the right decision. The managers response sounded as if they were getting tired of losing employees.

  • @kaioneal6160
    @kaioneal6160 9 месяцев назад +18

    Honestly keeping someone at a company is extremely easy
    1. Have reasonable requirements for that position.
    2. Have top 25% percentile compensation (salary, benefits, etc..) for that position
    3. Has reasonable and measurable metrics of success of that position
    4. Treat that employee with respect and dignity

    • @brooksfire9580
      @brooksfire9580 9 месяцев назад +3

      This sounds like what MANAGERS think is the way to keep someone at a company.
      2 (compensation) and 4 (respect) are true.
      1: I've never cared about the 'requirements' of the position. I just do what needs to be done. As long as I'm not micromanaged, and my work hours are reasonable, I'm fine.
      3: When I hear about measuring metrics, as an employee this shows that the company treats me as a number, not a person. A smart manager should be able to figure out whether a person is a key employee or not without metrics. It's insulting to the key employees.
      Additionally:
      5. No crazy paperwork. My current position has paperwork as more than 50% of the job. That's ridiculous! It should be less than 1%
      6. No crazy meetings. Same. Maybe 30 minutes a week of meetings that have nothing to do with the work we're doing.
      7. No team building activities, or work place 'fun' events. I just want to do my work and go home.

  • @user-zs9ek1bx5z
    @user-zs9ek1bx5z 6 месяцев назад +13

    Employees leave because there are something wrong or lacking ... 💡💡💡

  • @AltayDagli-y1z
    @AltayDagli-y1z 4 месяца назад +4

    Companies fire people at will, they should not be crying if people leave at will.

  • @remconoordermeer7015
    @remconoordermeer7015 11 месяцев назад +9

    Great vid, fantastic reply, thank you. Key employees know their worth. Attempting to blackmail one into staying with threats like you mentioned can only lead to trouble.

  • @kimberlybenjamin-thevoice5333
    @kimberlybenjamin-thevoice5333 Год назад +33

    No wonder the guy quit

    • @melvyn99
      @melvyn99 6 месяцев назад +2

      I came here to say this, you beat me to it! LOL

  • @thisishow551
    @thisishow551 Год назад +6

    I look forward to emailing this video to my boss.

  • @DigitalFightMEDIA
    @DigitalFightMEDIA Год назад +11

    Thank you!! I said this and was looked at like I was crazy!!!

  • @bethiciaprasek1008
    @bethiciaprasek1008 6 месяцев назад +7

    There was one instance that I saw which I felt was fair. A past company provided great training for many weeks which was valuable to our industry, but if you were hired and took it (which for some roles was required) then you had to either work for them for one year or pay for the course once you left because it made you so marketable. This was clearly spelled out. I don't remember if it was ever enforced, but I expect it was. The cost to do similar training outside company was significant.

    • @deineroehre
      @deineroehre 4 месяца назад +2

      That is exactly how it is done right - know the cost of training, and either stay the year (or better: much longer, if you are satisfied with the job and work environment) OR face the consequences and pay for the training. If all this is settled BEFORE, there is nothing wrong with it.

    • @michaelvilain8457
      @michaelvilain8457 2 месяца назад +1

      I worked for a major computer manufacturer in the 80s. We had a guy hire on and he was sent to all sorts of UNIX classes being groomed to work in that area. Most of the office were other operating systems the company offered. He left after 10 months, most of it taking classes. I don't know if they had any sort of "you pay for training if you don't work for X years" agreement but there wasn't anything like that in my employee agreement. They sent me to a bunch of classes over the 8 years I worked for them often in other states with hotel, a car, and meals. My view is this guy took advantage of the company's largess.
      Not the case with the OP at all. Hope that boss ends up in court having his ass handed to him as his slave labor/employees leave. Personally, I read employment agreements and employee handbooks I have to sign and cross out stuff I don't agree with. I've only had one company send the revised agreement to their corporate council because I crossed out the arbitration agreement. It was the first I've seen of such clauses in the 2000s. Ultimately, I signed it and worked for them anyway.

  • @RichS-jy7sb
    @RichS-jy7sb 4 месяца назад +2

    My final employer refused to pay me for the 22 vacation days I had left in my "bank" and told me flat out to never expect a good reference. This after 19 years of working for them and giving 2-1/2 weeks notice.

  • @DT-5150
    @DT-5150 Год назад +22

    Training.? What is that? Where I work there is no such thing. It’s “here is a computer and email… figure it out.”

    • @AmericanManagementServices
      @AmericanManagementServices  Год назад +1

      We're hiring if you're interested in applying www.amserv.com/careers/

    • @HeronPoint2021
      @HeronPoint2021 9 месяцев назад

      Showed up for training to open a billion dollars companies new freezer plant. Crew flown in from out of area to train. WE were looking at a flat empty large counter, no computers, but a landline phone! We had to learn it manually. HO in one city was BS'ing the partner in the UsA that all was ready and UP and RuNNING. And they never checked.

  • @rsdingoa
    @rsdingoa 4 месяца назад +2

    The guy made the best decision leaving

  • @64timesaround
    @64timesaround 10 месяцев назад +8

    There's a reason people quit with zero notice, they reason can be you're a terrible manager and without a doubt the employee has no respect for you. If people are quitting with no notice you might want to study the person in your mirror. Unless it's just a totally unsafe environment which is also your leadership.

  • @disgruntledtoons
    @disgruntledtoons 9 месяцев назад +6

    In a well-run company, you wish that employee well and move the best-qualified candidate into the role, according to the plan that you already have in place.

    • @steveburke7675
      @steveburke7675 8 месяцев назад

      ...obviously in this case..."plan? What plan"

  • @pauljermyn5909
    @pauljermyn5909 3 месяца назад +3

    Im 58, ive walked from 2 jobs in my lifetime, one was for safety concerns, one was a toxic manager, no job is worth compromising your physical or mental wellbeing.

  • @nwcavins
    @nwcavins Год назад +17

    Exactly the reason why companies LOSE so much money " Union busting " in stead of just trying to run a good respectful business.

    • @BillClinton228
      @BillClinton228 9 месяцев назад +3

      Absolute power corrupts absolutely, executives get to a point where they really believe they own you if you work for them. That's why there is all this anger and cussing once you leave, how dare you.

  • @SMG043
    @SMG043 Месяц назад

    Well said, and thanks for just delivering the info with no padding

  • @bobmatch
    @bobmatch 4 месяца назад +1

    Most companies I have worked for did, at best, tuition reimbursement. So, when I got tired of being crapped upon and said goodbye, most of the time of was "don't let the door hit you on the way out". Later on, I found out production went down without me there to get things running again! A few who offered incentives to stay offered almost insulting low increases in pay! My word to anybody thinking of jumping ship is; Do what's good for you because they will always do what's good for them!

  • @Brian-rs4ug
    @Brian-rs4ug 2 месяца назад +1

    If someone is ready to leave your company, let them go. It never works out well, once they have quit in their own mind and return. Sever the tie, and reflect on your own leadership as to why they left in the first place.

  • @chethaynes5802
    @chethaynes5802 9 месяцев назад +3

    OUTSTANDING ADVICE !!!

  • @waynemasters
    @waynemasters 8 месяцев назад +2

    Good advice. The client would have been out any training of the employee. Even a contractual agreement would be voided. "Training" lasts weeks, not years and no ALJ will rule in favour of such a clause. The only thing I can see enforcable is a non-compete for 6 months after leaving. That's about it.

  • @1sailfast
    @1sailfast 9 месяцев назад +2

    I always forgave employees, and was generous when they left. Those who left took with them an affinity for me and my company. It resulted in referrals, and more work when they hired us in their new roles.

  • @snarkmark2806
    @snarkmark2806 Месяц назад

    I retired in December after over 18 years at my job. I had set up two off-ramps, March 24 and march 25. In June of 2023, my director became the only one of three to pull his people back into the office 100%. That set my off ramps into motion, and topped with some petty stuff, didn’t even want to wait for off ramps #1.

  • @burlingo
    @burlingo 8 месяцев назад +1

    Yes! And honestly look inward at your leadership practices and company culture. There's room for improvement.

  • @_DB.COOPER
    @_DB.COOPER 7 месяцев назад +4

    And that kind of attitude is the answer to the question as to why the employee left.

  • @peacefreedom4930
    @peacefreedom4930 9 месяцев назад +2

    The boss is possessive, controlling, and spiteful. These characteristics probably came out in different ways over the years. They employee likely left because dealing with this environment was toxic. He’s attempting to punish employees for leaving. That’s the same thing abusive spouses do.

  • @IsaacGabriel-kh5ds
    @IsaacGabriel-kh5ds 7 месяцев назад +1

    Sounds like a real gem of a client.

  • @joefran619
    @joefran619 Месяц назад +2

    I see it all the time, no raises, paid other employees the same. They leave because the feel under appreciated.

  • @theonetheycallsix2526
    @theonetheycallsix2526 9 месяцев назад +2

    yeah that sounds about right. companies need to learn that the employee is investing into you and that they are not an asset but a human being.

  • @MikeKelsoJr
    @MikeKelsoJr 5 месяцев назад

    Really great video !! I’m a lower wage Maintenance worker but very good at my job but have a new abusive boss who gets Physically angry !! I seem to run into these type of supervisors in my career and when I leave I find out from former co workers they never get as good of worker as me !?🙄

  • @ChristineHogan-t5r
    @ChristineHogan-t5r 4 месяца назад

    I have worked for the same company for over a decade. I have watched them pull several sketchy moves like this when people have made the decision to leave or have essentially been forced out, and it definitely affects morale for those of us who remain and is talked about for years in the industry. It further confirms that the person leaving made the right decision to go.
    I will say that our new management team (a lot of the previous owners/managers have retired since I started) does treat the staff better and has not been treating the employee like traitors for seeking out better opportunities for themselves/their families. However, those of us with long memories do not and will not forget.
    I once heard a quote that stuck with me and I will share it with you. “A two week notice is a gift you give to your employer that they would never give to you.” Food for thought.

  • @KamLagan
    @KamLagan 9 месяцев назад

    This guy gets it! “Your investments may go up as well as down”

  • @ContentBocce-io8wb
    @ContentBocce-io8wb 8 месяцев назад +1

    When a key employee leaves the employer will often ask that person not to say anything in order to maintain team morale. Odds are it will be announced at the last minute with careful communication.

  • @lusciouslivingtoday
    @lusciouslivingtoday 7 месяцев назад +2

    Toxic/horrible managers are usually the main reason a great employee will leave. The employees can't say this because of retaliation when needing to have employment verification in cases where their boss has to be contacted.

  • @kevinhutchinson94
    @kevinhutchinson94 Год назад +3

    Another great video! Really interesting story. What can we do to try to keep employee loyalty higher? Something outside of pay raises?

    • @AmericanManagementServices
      @AmericanManagementServices  Год назад +3

      It's best to remember that the same approach doesn't work for all groups. We suggest making your company a welcoming place. If people feel important and respected in helping the company succeed, they will likely be more loyal.

    • @d1dg2
      @d1dg2 8 месяцев назад +2

      It's really what you don't want it to be. Pay raise is really it. Shocking or not 99.999% hourly or salary employees work because they need to, not because they want to. I'd prefer to be travelling all the time and not have money issues. Unfortunately

    • @obits3
      @obits3 6 месяцев назад +1

      Pay is like sex in a relationship. If you are getting enough pay, others things matter, but if you aren’t getting enough pay, that’s the only thing on your mind. Look up what people are really getting paid for the position and accurately assess how well your people are compared fo the average employee of that type. From there, pay at least average, but aiming for the top 25% gets you in the safe zone.
      Once pay is sufficient, give them every non-monetary flexibility you can. For example, do you need a salary employee who will be on call or willing to work long hours to fix problems? If so, make sure you give them time back when things are slow, allow them to be late or leave early if it isn’t essential, etc. Do you need an hourly employee who is very timely? If so, be consistent in scheduling and planning ahead with them. Respect their time and they will respect the time needed by the business. Can something be done remote? If so offer remote days or be flexible, allow remote work if they need to watch their kid that day or get a new A/C installed. The only required way to work should be what is actually necessary to get the job done. Cut out all the BS.
      If you pay well and respect work/life balance, people will stay.
      Much of this should be obvious, but it is shocking how many business owners and managers fail to understand these ideas.

    • @d1dg2
      @d1dg2 6 месяцев назад

      @@obits3 "how many business owners and managers fail to understand these ideas". C'mon fail to understand? Most of the time they do understand but just don't care. Business comes first and "those bastards should be happy they even have a job at all".

  • @vikingsoftpaw
    @vikingsoftpaw 4 месяца назад +1

    The only way the employee could be sued is if he was given substantial specialty training such as formal courses. Every employer thinks that their OJT routine training is worth a goldmine.
    IIRC there are a federal court case about this in the last two years.

  • @TargaWheels
    @TargaWheels 9 месяцев назад

    I like this video. Straight and to the point. One thing he could have done is create potential replacemnents if the key guy pulls out. Planning for the future. Especially in this day and age.

  • @NeilTruick
    @NeilTruick 7 месяцев назад +1

    The fact you have to have to conversations like this with some managers only confirms they have zero clue about what it is to be a manager.

  • @matheusviolante8364
    @matheusviolante8364 7 месяцев назад +1

    This happened in the place I currently work. A junior level employee left the company for a better paying job (really not that hard considering all employees in the company are incredibly skilled and surprisingly paid less than they deserve) and the director's board decided to be petty about it. The whole organization knew because of its small size and surprise surprise, when the next junior employee eventually did the same thing again they were desperate and revised their policy. The result was most of the team got a surprise raise and the few bucks they cashed in with the first employee's leave was surely depleted in this first month of raises hahaha

  • @MrCPPG
    @MrCPPG 9 месяцев назад

    Wow. I did not expect the advice you gave but you are spot on.

  • @LilGodfather06
    @LilGodfather06 11 месяцев назад +1

    Motivate people with money bc time is valuable.

  • @anthonyesparsen7776
    @anthonyesparsen7776 3 месяца назад

    He didn't want to think out of the box!

  • @derlibero9668
    @derlibero9668 Месяц назад

    It is actually quite simple for a company to keep most of its key players, reward good behaviour AND punish bad behaviour. Doing one or the other, or not doing either are what causes most of the good ones to leave

  • @randyzeitman1354
    @randyzeitman1354 2 месяца назад +2

    ?.. The guy wanted the training money back and then wondered why the guy left him?

  • @Stevehab2
    @Stevehab2 9 месяцев назад

    Amen. It’s a sign they got a great offer, at least in their mind, or something if off internally.

  • @James-ws9ze
    @James-ws9ze 9 месяцев назад +6

    Great way to change that 2 week notice to no notice.

    • @rabd3721
      @rabd3721 3 месяца назад

      For the remaining employees who see this behavior, absolutely. They see that giving a notice creates a large headache, so now they're incentivized to give none.

  • @davidhollfelder9940
    @davidhollfelder9940 9 месяцев назад +1

    Whenever I had to leave a job, it was due to not being able to avoid bad “precedent”. There’s no such thing as “getting over extended ‘just this one time’, to pull this one out of the hat”. It will keep happening.
    Fire drills are a bad thing, and organizations should be prepared, and not have them. Too many times, they become common practice.
    Haste makes waste is still true today.

  • @roxiesorrells4552
    @roxiesorrells4552 3 года назад +7

    Good Advice

  • @dhenderson1810
    @dhenderson1810 3 месяца назад

    I had a situation where I addressed some concerns of the business (I was being bullied by a co-worker, left me to do other people's work and made me work 7 days a week. My boss said that he can't do anything to fix that.
    I decided to quit, and suddenly he could do all the things I requested, all the things I promised, if I just stayed.
    I left because he didn't care to fix these problems until it impacted him.

  • @watchinvidzwatchinvidz7691
    @watchinvidzwatchinvidz7691 7 месяцев назад +2

    I am a top performer & key employee at every place I've been. I quit bc they want too much out of me bc they can't manage their employees. By making them key employees too or only hiring key employees.

  • @hexacarbide268
    @hexacarbide268 3 месяца назад

    Didn't expect you to say that. Nice

  • @waichui2988
    @waichui2988 8 месяцев назад +2

    Unless you are a very small company, like a company with only you and three employees, you need to be able to overcome the problem of whoever is leaving. A "key" person can get really sick, or hit by a redlight runner. Then what are you going to do?

    • @dale116dot7
      @dale116dot7 5 месяцев назад

      Or gets sick of being overworked and runs off with the circus, or maybe joins a touring bluegrass band. Maybe gives up an engineering career to bag groceries or anything else less stressful. There are many ways a key employee may decide to leave, or sometimes be forced to leave.

  • @andypotter2519
    @andypotter2519 Месяц назад +1

    Now we know why he resigned.

  • @christiantamminen8998
    @christiantamminen8998 4 месяца назад

    Great advice. Employers should embrace this as a learning opportunity. Why are they leaving? Is it a flaw in my business model? Is it the lack of training or support? Businines's change. Software changes.Processes change. If you don't support your employees, then,. that is there legal right to change employment. Great employers, as a manager, well, you should nurture and support them, not threaten them with legal proceedings. You should be asking, how can I profit from this? What am I doing wrong? People don't quit for no reason, generally. And an employer should, rather than be punitive, be asking, why are they leaving? How can I make changes to keep these valued employees stay.

  • @Justthatguy1998
    @Justthatguy1998 2 месяца назад

    If I felt I was disregarded and taken advantage of, the only notice they’ll get is when I don’t return their calls.

  • @anothergenericgamer_
    @anothergenericgamer_ 11 месяцев назад +1

    Given the managers attitude and response to GOOD advice after the fact, I cant imagine trying to work under the guy. Yikes

  • @jackfunk5765
    @jackfunk5765 Год назад +1

    I have owned several businesses in my life. The key is to know what the shop down the street is offering your key people. If its a ridiculous number then let them go knowing the business is going to fail. If its within reason you better pony up or you will loose them and others to that company and its going to be you up against it shortly.

    • @obits3
      @obits3 6 месяцев назад

      Yep, and here’s the best part. Let’s say the money is unreasonable and your key employee leaves. If you wish them well, you can get them back later when that business fails, but now you also get knowledge of things your competition was doing wrong.

  • @Roger-d5o
    @Roger-d5o 4 месяца назад

    The idea of investing in people, in the IT industry in particular, is that 'a rising tide floats all boats'. For example, one company's training of a person will also benefit another company. When a person quits, one company's loss will be another company's gain. In something like IT tech support for example, the sum total of an employee's skill and experience will benefit their customers.

  • @spocksvulcanbrain
    @spocksvulcanbrain 6 месяцев назад

    I've worked for a number of employers and have never ever seen or signed anything that says if you leave, you need to pay back anything. All I've ever signed is a do not compete agreement. How is that even legal?

  • @someone-3499
    @someone-3499 6 месяцев назад

    My company offer me training but after that I should train other employee knowledge I get from training and can't quit in some years.I refused to get trained.

  • @ahwhite2022
    @ahwhite2022 3 месяца назад

    That "bad will" was evident in the desire to wield that hammer, and that desire was no doubt indicative of the work environment that led to that person quitting. Anyone else working there would be wise to look for other opportunities.

  • @mikemcmullin149
    @mikemcmullin149 3 месяца назад

    The question is what pushed him to the point of leaving? I had one boss when I gave my notice offer me more money. He was oblivious that he the main reason, followed by the company sinking into the red and a few years later getting sold.

  • @viralencore85
    @viralencore85 9 месяцев назад +1

    I’ve never heard anything like this before. Insane

  • @KBQuick81
    @KBQuick81 6 месяцев назад +1

    I absolutely love this!

  • @ChesneyDigital
    @ChesneyDigital 6 месяцев назад +1

    Human beings are done with being treated as cattle, “human capital” and are finally realizing it is best to treat employment as a business partnership, instead of a rush to please the plantation master.

  • @LastSider
    @LastSider 6 месяцев назад

    I had a recruiter said the same thing to me.
    And let me tell ya, most of the time people dont quit jobs, they quit management.
    If the leadership wouldnt have delegate us into positions that is not in our job field, heard us out requesting the adequate forms for equipment and practice sites/weekends (which they denied on a basis of and I quote "Nah, not gonna do that.") most of us would not have quitted the company.

    • @U-TubeAddict
      @U-TubeAddict 6 месяцев назад +1

      True. My husband faithfully worked with his employer for 3 years. He planned to work another 2-3 years with them but they started denying his request for updated supplies. Then they stopped giving raises despite him seeing half of the clinic’s clients. Then the lady manager started being an ass to him, nitpicking, micromanaging, calling him out in staff meetings. He recently found another job that won’t start until later this year, that will pay him double the salary and have way less clients so he’ll be more relaxed too. Plus it has full benefits. His current employer is wondering why it appears a lot of people are leaving lately but they fail to notice all the things they did wrong to their staff.

  • @smartanajones4u
    @smartanajones4u 7 месяцев назад

    As a small employer, our average employee stays about 2 years, which is what we ask but not require. They give us outstanding work and get the experience they need to go off and do bigger things. I have some employees that have stayed 4yrs +. I thank them by any means I can because they are very sharp, have strong work ethics , and are dependable and reliable. I am very lucky to have them so providing professional development and ongoing training is a great trade off because they do the job for us better and they are learning transferrable skills. Never in my 25+ career have I ever heard of someone asking to claw back money paid for training an employee. That is ludicrous to say the least. Very awful decision to even contemplate doing something like that. Very bad.

  • @Icehso140
    @Icehso140 6 месяцев назад +1

    If your business is mainly dependent on one customer or the skills of one employee, then you are truly in danger of losing serious income. Customers do not comeback because the CEO bought lunch after the last round of golf. Treat your employees right, invite the customer to meet your employees responsible for your success...and go play another round of golf.

  • @JohnDoe-iv7yu
    @JohnDoe-iv7yu 6 месяцев назад

    At work you are a mercenary. Mever ever forget this.

  • @rolandrahn8343
    @rolandrahn8343 6 месяцев назад +1

    Do a claw back and the next employee who leaves will not quit, but make sure that he/she is terminated.
    By simply doing a 40 hours-week.
    And by working very "carefully".
    What would that employer do in such a case?
    Put that individual on a performance improvement plan?

    • @obits3
      @obits3 6 месяцев назад

      Yep, the good old “work to” strike. Don’t quit, just operate in safe mode, bare minimum requirements until things break naturally.

  • @redspandexshorts3005
    @redspandexshorts3005 8 месяцев назад +1

    Treat people right especially the loyal employees. I work for a flaky company that doesn't manage well to keep good workers. They are always looking for good help and wonder why they have a high turnover rate.

  • @power4things
    @power4things 7 месяцев назад +1

    The time to do something is BEFORE a key employee quits, not after. It's too late.