Beeline Moto Navigation - IS IT WORTH IT? Watch Before Buying.
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- Опубликовано: 26 авг 2021
- Sharing my thoughts on the Beeline Moto Navigation GPS Unit after having used it for over a year. There are some pros and some cons (one of which is a product killer)...
*UPDATE 9/21/21*
Beeline reached out and suggested that they did not receive my emails due to spam filters etc... Regardless of that, they're sending me a replacement. So take that with a grain of salt. After multiple emails, only this NEUTRAL review got them to respond. I stand by the product, and will continue to use it, because ultimately I like it, despite their spotty customer service. 
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Thanks for the info! Exactly what i was looking for.
First real review in world where everything is "amazing" 🤣
I've also had my Beeline for a few years, but have never had to use service so I can't speak to that. Otherwise, I think your pros and cons list is spot on. I used this to travel across the US last year and your comment on the arrow pointing was what I experienced. There were a couple of times that I got turned around and needed to stop, put in my destination again from where I was and then proceed. Kind of a pain. Otherwise I keep using it because I like the pros. It is about 1/3 the cost of a more traditional GPS, so I didn't expect it to work as flawlessly as that. Nice, honest review.
Was going to buy one of these.. now I've watched this there customer service is enough now that I won't be purchasing one... thanks great video
Great, honest review, made me think twice about purchasing. Like your style, great job!
Great review!
Somehow the customer service experience is really different from what I've experienced (well, we're both a sample size of 1 after all)
I just emailed them to let them know that the philips head screw in their scooter mount is prone to rusting, with a photo accompanying the email. To my surprise they just sent me a replacement scooter mount, no question asked.
Thank you for the honest review. Knowing about their cons and bad customer support is very helpful.
i was planning to get one, thanks for the fair and honest review
Thanks for this review. It confirmed that I'll stay with my phone.
Great review. I think it seems like in a year or two it'll be great. I'm after a simple speedo with built in satnav
Good honest review. I was considering purchase, but you just confirmed one of the cons that makes it pretty much useless for me. The big arrow seems to be pointing ahead all of the time, like telling you to keep riding ahead. Like if I didn't know that. And then it suddenly turns right/left when you get to the turn. What's the point? I know that the round dot is telling you in which direction next turn will be and the numbers tell you the distance to that point. That is the only useful info. The big arrow in the middle tho!
happy user for a couple of years and have had no problems with their customer service response
Well hopefully my experience was an outlier.
Thank you
great job i almost purchased one and like minded bad customer service is an automatic deal breaker
Good to know, thanks, saved a a few hundred notes there in total as I have it in my shopping basket funnily enough. I’ll stick with my current method using a sorry looking bust up iPhone XR covered in cling film and electrical tape as a it has a big screen and a cheap bike phone holder I got from Wilco that doesn’t vibrate for 12 quid lol. So far nobody has nicked it but works fine for me. I don’t get the Beeline thing, I thought it would have a countdown to turn left or right etc but it’s just like a compass from what I can see.
Interesting review, not sure why this keeps being called a Navigation Device, it just take data from your phone and puts it on the screen in a simplistic way. Shame about the customer service experience you are having, that is a deal breaker for most - take care.
I purchased the Triumph version of the moto, only used it occasionally and it was in as new condition. Went to used it a couple of weeks back and it started up normally but saying there was an update available. So in the middle of the update it stopped. I contacted Beeline an they told me to try a few things which all failed and acually caused the display to bleed pixels. They then told me the unit has hardware problems and stated I would have to pay to have it repaired. The support email process took two weeks due to each time you reply to an email you get an automated response sayign the team will be in touch. Buyer Beware.
I'm a little bit confused on how this warranty stuff works over there in the USA. Here in Austria (and I believe in most of Europe), we have a 2 year warranty by law. I purchase (or order) a product from a store (not from the developer) and if something goes wrong with the product, I bring (or send it) back to the store and they repair or replace it. I only have to bother with the customer service of the shop,...which usually is good.
Warranty here works the same way. But it wasn't a lack of warranty that was upsetting... 1. I bought it through kickstarter - directly from Beeline, a few years ago. I'm sure any warranty was gone, which I accept because... 2. I wasn't asking them to replace the unit, just to see if it was repairable. 3. After initial response by Beeline, they ignored my follow up emails (3-4 emails). And they only finally responded after this video was uploaded and offered to replace the unit - again something I wasn't requesting. I was more than happy to buy a new one. They claimed that my emails were caught in spam filters, which frankly I don't believe.
All I need it for is a speedo. Does it do MPH or just KPH? Good video BTW. 👍
Thank you. The settings in the app let you choose between metric and imperial units.
Think you've missed/ forgot to put the key feature of this device on this review. I'm commenting on this because the other comments looks as though they are trying to compare it to a standard satnav. I may be wrong but i believe your review shows it in turn by turn mode. From my understanding there are 2 options with this turn by turn guidance and the other being an arrow pointing to the destination. I thought that was the point of this- let the user find their way the route they like, just head in the general direction of the arrow. That's the reason i'd buy it personally anyway. Believe this is more designed for leisure riding/ country roads than cities.
I don't recall mentioning it, but the marketing video does briefly show that option. Personally though I'm aware of the feature I've never used it. But that's just me. I do like having it as an option though. Thanks for pointing it out!
I asked beeline if they simply repro the info from your phone.They said no.Acc to them,they set it up from your phone app and it does not need to use any of your data.Seems it uses it's own system after initial application
From experience, it continued to work just fine when I had zero reception on my phone in the middle of nowhere. So it's a combination of other sensors that are independent of GPS.
How visible are the icons on the screen with polarized sunglasses on?
Honestly don't know. I ride with tinted visors and flip down sun visors. Those work just fine.
mmm like mix thinking, could it be that your phone is old and using an older type Bluetooth, might be why its a bit slow on showing as you said, but this is a good thing to know Garmin is the same I had a 350-pound Garmin and my tomtom 100 pound beats it hands down,i found that Garmin was laggy and i can pass the turn but yet the car on the nav will show I'm coming up to it, something dragged off the net about Bluetooth, Speed. When it comes to speed, the difference between Bluetooth 4 and 5 is a no-brainer. The former has a maximum speed of , while the latter clocks in at 2 Mbps. The higher bandwidth allows faster data sharing with less lag and quicker response times but is 150 pounds or so worth the try to see if one is lucky that the moto works ok.
So, if you're just out on a nice ride with no particular destination, this really doesn't do anything for you? Am I understanding that correctly? I don't want to have to enter a destination point every time a ride, isn't the whole point of a ride just to wander?
It's a turn by turn gps unit that's tied to an app on your phone. If you're not riding anywhere specific, it's not something you'd have a use for. However it does have a sort of compass feature where you put in an address, let's say you're riding home, and it'll simply always point to where your house is. And what roads to take to get there will be up to you.
@@VectorBurnOfficial Thank You Sir. Perfect response.
Thanks - agree with you 100% - without customer service its a gadget - I honestly don't understand the arrow as well - even after watching a few videos. I'll pass. Thanks for the write up. Robb )
You better off using Google map on your phone, its the best navigation system, plus it aatually talks telling you everything, that's a thumbs up for me I never had a problem with Google map,
Just returned my beeline Moto.
Kept disconnecting making me keep missing exits and totally drained my phone to zero.
I tried contacting support, once, twice, thrice, four times and advice they gave made my device unable to pair with phone.
I really wanted this device to work, but it's not fit for purpose at present and customer support is really, really poor.
What was your issue per contacting customer service? I don't understand your puzzlement with the arrow. It's quite similar to the next turn arrow on any other navigation unit is it not? Not pointing to final destination but indicating the direction you will go per a direction change along your route. I believe. It should ultimately move back to center after the change and you are headed the right way...until the next change of direction. Basic turn by turn indicator. As I understand other reviews.
Regarding customer service... They ignored me for serval months even after multiple emails. This video was the only reason they reached out.
Regarding the arrow... As many other have complained, the arrow shows that it's time turn way too close to the actual turn. Going at speed, there are times I've missed it. There has to be a better way. Perhaps it should rotate further back giving you enough time to slow down.
@@VectorBurnOfficial There is an indicator per distance to turn is there not? A readout that counts down the distance to the next turn well in advance of turn as I understand it. Still don't know the reason for your customer service contact.
@@VectorBurnOfficial I just ordered one after watching many other reviews with video showing the distance to turn digital indicator. Is that not correct? In video reviews it displayed at bottom of the arrow or cursor. I thought it indicates distance to turn. Maybe it's distance to destination or traveled? Trying to figure it out.
@@MisterSuki There is a distance to turn. But you have to be paying attention to it to know when the turn is coming up. Which means your eyes aren't on the road. It would be better if there was a larger indicator that a turn is imminent. Like a large turned arrow that's blinking faster and faster as the turn is approaching. Or something like that. I find that looking at a small number indicating distance to turn is distracting. But that's me.
@@VectorBurnOfficial Thanks, I have mine now and would agree and I think the device should be a bit larger overall...thus a slightly bigger display. As is I think it's helpful but not really to be relied on exclusively. I still carry maps and study / reference them often when exploring long range.
Do we have alternative gadgets like this?
Other than full on gps units like Garmin I haven't seen any.
awesome man, i will avoid this crap. the way amazon advertises though take a look
Not so good for we Yanks.
The big arrow indicator doesn't work well at all for intercity riding. (Here in the States, where we have like 5 round-abouts in the entire country)
At intersections (junctions) the Beeline's big arrow doesn't change to indicate the needed turn direction until mere feet before the turn.
For inter-city navigation, its common that you need to be in the proper lane well before the turn. The Big Arrow is no help for that. This makes the Big Arrow feature worthless.
I've waited at a busy traffic light intersection, 3 car lengths back from the traffic light, and the BeeLine still hasn't indicated a turn was necessary.
Yes the small DOT and the 'distance to go' should indicate which way to turn. But if you are in 3 or 4 lanes of traffic you need to pick the turn lane well before you get there. What good is the Big Arrow?
For my money - and Use Case - the Dot and Miles-to-Go should be the larger displays, not the Arrow. (that's not going to happen :-)
I haven't used it outside my large city so it may be more useful riding in the countryside.
Virtually all YT demos of the BeeLine have featured round-about navigation. Not traffic lights.
(I use a Pixel 6 Pro phone. cell service is on and its in my top shirt pocket)
In spite of this Arrow problem I'll keep using the BeeLine and the Arrow will keep telling me When I have turned.
Yep. Agree on that.
I've heard a number of complaints about beeline EXTREAMLY poor customer service. Which is why I haven't purchased it
Thanks! Garmin it is, then.
I tried one with my Samsung S21 phone and the App caused it to overheat, and my phone shut down also shutting down the Beeline. It is JUNK!
I bought one. Having used it for a while I think it is a waste of money for anyone who can read road signs and has a reasonable sense of direction. In my experience It will get you to the general area but more often than not will not deliver you to your destination. On my motorcycle it took me 180 degrees in the wrong direction at a roundabout and on my push bike took me down the slip road of a major motorway! I bet the guy in the video riding around London was not using one for real!
My Moto came with a mount that uses a couple of black rubber items (bands?) to hold the mount in place. The more secure handlebar mount costs U.S. $40+ Really?!? $40+ ? For a couple pieces of plastic, rubber shims, and screws?
Correction: the mount is metal, not plastic. Mea culpa. But still - - - $40+?
file a lawsuit if they don't respond
It is good for bicycles because they go slower no good for motorcycles the indications are far too slow. When you are at your Witt's end customer service is very important.
Thanks won't waste 200 bucks
It's too small - I would have to refocus from the road to look at it for too long. Traffic is heavy here in the UK - its best not to look at any instruments at all!
Yes - its too slow for a mototrbike youve missed the turn by the time it tells you.
That's a good point... Probably why it's only the arrow they focus on as the primary display feature.
Doesn't the device tell you how many miles left to next turn?
Yes with a small countdown. However in a big city where streets are close together it's easy to either miss your turn or turn too early. It's simply too vague at times.
Nobody can beat Garmin for bad customer service. The web page for motorcycle navigation is garbage.
Customer service is King, thats why I dump on Todd Eagan @ Guzzi Tech or GTM. He and his minions have perfected shityy customer service... Dave the Peach....LMMFAO
Still I am not sure what this device for. Correct me if I am wrong. I mount my phone with wireless charger mount on my bike. Have the google map or apple map. My phone is connected to my headset with voice guidance. In case someone call me I can still see who is calling me and answer or decline. Turn by turn voice. Why do I need this device. Still using the app on the phone. Still need to be connected to my phone. If I lost my phone or damage my phone this device is useless. What is the point?
Your video straight to the point. If they have bad customer service they have zero support from my side.
It's for people who don't want to mount their phone on the handlebars, which has potential to not only break the phone's camera from vibration, to losing the phone entirely if the clamp fails. Plus it is also for people who want a minimalist approach to navigation. Just the arrow... No other information that a phone or a GPS would have.
@@VectorBurnOfficial These are all wrong reasons. The quad lock has a sturdy mount system; it also has an anti-vibration add-on mount system. Never lose any phone with their system, and there are many great RAM mounts over there. The arrow doesn't work correctly and confusing, especially in the city with too many turns. You still have to use your phone regardless you mount it, put it in your pocket or the motorcycle saddlebags. It's very destructing, especially in the city with many turns. The regular or the phone navigation has a turn-by-turn voice that can be used without looking at the phone. This thing you need to keep looking to it if you ride in the city and this is very distracting. If you forget or lost your phone, this thing is useless. As a motorcyclist, I need to have a spare solution if I lose one; the other can work independently.
@@johnshirbini5801 "Wrong reasons". Haha, please just accept that people might have other needs and priorities than you. If you don't see the point in having this device I frankly don't get why you're here and why you're commenting on the video. Just turn away and go use whatever it is you're using. I love the concept of this device because I don't want to be connected while driving. I'm not interested in receiving calls, texting or looking at a map all the time. I want it for all the wrong reasons. Man, you're annoying.
@@DanielFriis This is not a private bathroom. This is a public video and everyone has the right to say his or her opinion. There are lot's of people bought it and they posted negative reviews. Not only the device, but the bad customer service etc... Go educate yourself and learn freedom of speech.
@@johnshirbini5801 I'm not saying you can't state your opinion but to say someone has the wrong reasons for something is a bit peculiar, wouldn't you agree? You are of course free to comment on anything, I just think it's weird to see people complain about things they have no interest in. Sure, to point out the flaws of a product or warn other of lacking support is one thing, because that can help people, but to complain about it being useless because you’d rather use your phone doesn’t contribute in any way. So to be clear, I never said you couldn’t comment, I just don’t see the point in whining.
Interesting to hear an honest review, but dude, get a script & don’t backlight; it looked rubbish!
😅 learning as I go... Thanks for the feedback.
Strange... in plenty of videos.... reviews and notes this device are rather good or great ....here is mostly bad..... confused 🤔....pesimistic review....actually I have to admit using smartphone with Google navigation it happens too to take not right direction on the roundabout..... navigation is not perfect too..
Absolute waste of money.