Motorola Service is PATHETIC - Moto Edge 40 Neo Full Repair after Durability Test
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- Опубликовано: 9 фев 2025
- In this video I will sharing my experience with Motorola Mobile service center in Lucknow. Find out all the details, how good and bad is the overall service experience is.
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Absolutely agree! It's disheartening to see how some companies prioritize profit over customer satisfaction. The warranty/guarantee should provide peace of mind, but too often, it feels like a hassle to get proper service. It's crucial for brands to prioritize transparency and accountability, ensuring that the warranty process is smooth and fair. Consumers deserve quality service, not additional headaches. Let's hope for positive changes in the industry to benefit the common man.
And the bad service is one of the main reasons people avoid buying motorola phones. They just damage their reputation so much by doing this.
This was really an eye-opening video.
Moto phones are actually good but their customer service in India is horrible.
Even in Delhi, the capital of India, they've only 4 service centers and all of them have mostly average or poor ratings.
I've switched between 3 to 4 motorola phones over the last 7-8 years and i must say I was disappointed by their service.
Btw, that issue that you were asking the person in the service center regarding no-audio after repair but switching to loudspeaker somehow works on call.
I've faced that in past when i got my Moto G4 Plus serviced and read about loy of people having the same.
I also remember there was some rattling noise in my phone after taking it back from them but they said its wear and tear but i knew there was no such thing before handing them over my phone.
I highly recommend every single moto owner to first look up ratings and reviews of the service centers before visiting and choose the best one and always check your phone thoroughly after service, specially speaker, calling, and finishing around the edges of the back panel. Worst part, they might even format your phone as a part of their service procedure, if not told otherwise.
Thank you gupta ji i was thinking to buy motorola edge 40 but after seeing this i will go for oneplus nord ce 3 ,thank for great video all most all youtuber are biased except a few like you.👍
How your experience with OnePlus ?
I bought just 12 days before Motorola 40 edge Neo and my power button is break..and don't know where to go in Mumbai. Pls help me.
My experience with oneplus has been great ,with power tactical engine ,great speakers with good clarity and on top 80w charging ,camera is nice in daylight but has issues in night time.
@@shrhtiarjapure9152 just call motorola support or visit their website
That panel gap in motorola phone after repair is really pathetic, after paying so much and getting that level of result is just unacceptable
My customer service experience in Lava is best so far. Hence I bought again Lava Blaze 5G for mom four 4-5 months back and ordered Lava Agni2 for uncle yesterday. And when I transferred the same photo taken during daylight by Blaze 5g and my iPhone 14plus to computer, looks almost similar quality, that made me surprise.
really ?
@@GuptaInformationSystem Yes
@@GuptaInformationSystem may be you are skeptical about the photo quantity what I said. But the non human photos what I took for comparison looks almost similar quality and if you want proof, just for fun, I can mail to avoid quality for your comparison and lense details.
@@GuptaInformationSystemmy uncle also has great experience with laga he has lava blaze 5g his screen was briken and they provided very smooth experience
I purchased infinix zero 30 insteed of motorola
Very good info sir 🙏🏻 this sting operation helps alot to the people in terms of phone buying decision making
Moto phones are really good but coming to updates, service centers they are just simply -10 out of 10
😂😂 moto phones are only good in their own Motoverse
@@SonuBagri-ug1ny no phone can match moto lol miui bugs and ads, lol color os with vulgar ads, lol bloatware apps, lol system apps that no one use in their life, lol lol lol
@@MaRvElOuSmAhEnDrAmoto phone has more bugs than miui or color os...
@@love_deathno
Bro uses 10k phones and comments on 30k phone experience. Miui 14 is one of the most stable ui out there.
I just visited iqoo service center Patna , and it was great 😊. Though they make you sir for hours.
🤣🤣🤣🤣☺️
depend on problem
Thanks for showing the truth. Full Support keep growing 🎉🎉
Thank God, I was eager to buy moto edge 40 but bcz of some issues i delayed it till holi. But now i think i should think twice before taking any decision for motorola
Konsa buy kiya fir bhai
@@rjviral1472 Nokia 1310
what did you buy?
11:40 reason is that when you go for replacement of display 1st time in service centre or local shop they will try to reuse the old glue that is already there as much as possible because no matter how good of quality glue you buy from chinese people to repair your touch panel or back panel it cannot match the factory glue stickiness or its temperature tolerance or strength hence when they reapply their glue in parts where original glue seal is damaged it creates such gaps and uneven surfaces. if you scrap all the old glue and then paste display or back panel there wont be any gap but then its extra work to remove glue for the service centre people and for local shops they are just not able to match the quality of factory glue. if you open a samsung device it has a sticky silicone glue which is why they are the only manufacturers which make truly water proof phones and even repairing your samsung at official service centre cannot restore your water proofing because they dont have this glue with them so they will reuse. this is bad for customers as 1 its no more water proof and 2 its finishing is bad
Gupta Ji, does the replacement screen comes with frame attached? or is that separate? @10:50 and @11:28
Well done unique content with a lot of efforts
They took 40 days to repair my g82 device display for the green line issue, after a complaint in the consumer forum they checked the spare parts stock and they found no display was available in India.
For this reason I waited this long ,
After that they imported display from china.
They have no idea when to order spare parts, when customer will complaint ,then they will wake up.
This is the situation of Motorola
How bro
How can I contact u bro pls help
@@Miami9rI too want to know..
I also had same issue 1 month ago, I have moto edge 30 and it's battery started getting swollen, my phone was under warranty, they took my phone for 1 week, and then told me your battery is changed now, when I received the phone, battery was still swollen, the service guy was caught lying, fir maine tweet kiye, aur kuch youtubers ne like gyan therapy ne retweet bhi kiya fir company ne dobara phone mngwaya aur battery change hui, but same issue aaya jo aapke aara, glue properly nahi lagi, aur voh maan nahi rahe, kehte sab sahi hai.. extremely poor service experience of motorola
Ohhh so now is the phone okay as I was thinking to buy Moto edge 30
And what is your long term experience with the phone Please Reply
@@rohittrahim7602don't take it there is so many smartphone out of there I exchanged I have problem with the speaker in edge 30. I visit service center but issue is still persist the phone has some serious storage problem and battery drain like a 2000 mah phone phone heated like hot iron bar despite doing regular work I will never buy Motorola again and camera is also poor only good is it's ultrawide sensor
@@rohittrahim7602 phone is good but battery life is less and service experience is not good, you can buy edge 40 neo now, it's better than edge 30
This Lenovo service is worst that I know from 2017 my Moto X play experience
@@tanmoygolder564 Ohh okay
So would you recommend me buying a motorolla device or should I go for any other brand like samsung , oneplus etc
Sir real vedio banate ho aap real life me jaise logo ke saath hota hai apple ki banaiyega vedio pata chale ki kaisa service hai inki or ❤ u sir aap aise vedio banate rahiye
Even when i visited a xiaomi service centre,a guy had battery drain issue,the service executive just neglected him saying the phone is bent(but it was not at all bent)
I had a good experience with Google pixel 7a. Home pick and drop service mila tha. Lekin thoda jyada waqt laga ( 3-4 weeks)
Mere ek dost ne kuch din pehle Moto edge 40 lia tha to unke uske unit me kuch din baad hi speaker ka issue ho gaya tha to wo service centre me gaya tha but uska experience itna kharab tha ki usdin wo offline mobile store me ja k usko exchange karke Vivo v29 pro le lia.
By the way ye West Bengal ke service center ka experience tha.
Sem issue but new phone replace
Ab Tak sahi chal raha hai
Isi liye maine realme 11x liya hai and i am happy with this sirf jyada features important nahi hota hai quality aur hamari usage kya hai vo bhi matter karta hai is ko dhyan me rakh ke hi phone Kharido
That's why I am moving to samsung or OnePlus because at least I will have an authorised service centre unlike 3rd parties. I don't care about paying money for spare parts but in the end i will get my phone repaired by experienced service men.
Correct I have personally experienced OnePlus service they were damn quick in repairing within 1 to 2 hours.
@@shaktim41 ya authorised service centre plays major role i will definitely move myself and my family to use Samsung or OnePlus.
Moto may be value for money but there are no authorised service centres in any state
@@MaRvElOuSmAhEnDrA 💯
Samsung is best. That's why I bought s21fe snapdragon 888
@@90ritesh90 actually i love stock ui looks cant buy pixel due to tensor and its obnoxious pricing.
So samsung & others went out of my options.
But at the end the service center is a must that too authorised service centre! At least in metropolitan cities. Next time i go to Samsung or OnePlus for sure.
thanks sir, i was confused bw Samsung and moto earlier, but now am ok with a brick like phone but not the one without service centers,
My phone in motorola service center since last 3 months, no response from motorola side. Only delaying saying no parts available for replacement. Green line issue.
Hii Sir I m waiting for Moto G 84 and Moto G54 durability and quality test please make the video Sir...
love your content 💗
Hello Sir , do you face any network Problem ? In the moto Edge 40 Neo ?
Even i had my 1st android as Moto g4 plus... and honestly the after sales service sucks....
Had mother board replaced 6 times screen 4 times... Infact once they replaced motherboard and right infront of them within minutes it went dead.... the reason was chasis defect which my father caught despite all that they didn't replaced my phone at last they considered changing the chasis and then it worked fine but after that I am sure that never gonna buy that again
Bad Experience with Motorala..........
Thnx for this type of video sir 👍
So nice of you
The algorithm from RUclips for this video was great..The ads also came up for Motoedge Neo 40 😅
Kindly make one video on why companies are giving google dialer instead of their own dialer, how to do call recording in google dialer without announcement
Get Odialer by color os
Acha hua moto edge 40 nahi kharida, still happy with my Redmi K20 5 year old but still so advance in design.
Yep, I recently submitted my Moto Edge 30 Pro ( a flagship from last year) and after 3 days, they inform me they don't have parts for this phone. And don't know when the parts would arrive, could be a week, a month or more. This is for a flagship device.
i told u same.
After changing the display the frame is also changed or not because I saw your previous video also you damaged the volume keys the frame too. So just wanted to know as my frame is also damaged
Bhai aapka RUclips Logo thoda ajeeb lagta hai. Thoda or sandar bna skte ho. To aapke subscribers or bdenge. baki information aapki 1 no. Hai
Home Tour laao Loagan Bhaii😊
Yes
Thanks Bro 🎉 Moto Lene Wala tha Mere Paise Bacha diya apne...
Great Video With this help The People to Reality Of Brands Which is Real Good Service Provide to Customers Whoone buy
Sir next year ka sall pa ka ipad 9 gen under 23k pa milla ga?
Mil sukta hai
Sir ipad 9 gen ka 2023 ma lena thik hoga? please pick my question.
Naa
@@BeraadOP konsa lena chayea
@@opamlan1989 nehi bhai ipad 9 lelo ager 30000 ka under milta hai to
XAIOMI PAD 6 LELO @@opamlan1989
@@BeraadOP milega bhai
Gupta sir ,,,, service center main display change karne ke bad quality mein koi fark padta hai kya ??? Refresh rate , brightness, colour sab pahle Jaise hota hai kya ?? Plz sir ans 😊
Bro did you replace it?
If yes please answer the same question as i also have to replace it🙏
I've got the best service experience from Moto. Actually my mobile was dropped from a tripod and the display was totally damaged. But the screen wasn't broken not even a single scratch. So I had decided to go to the service centre the next day and will try to convene them as this is an internal issue so that the green line came etc. They just gave me a form to fill up and told me that they will check if the internal parts are authentic or not. Then they just told me to sit for one and half an hour, the screen will be replaced. Amazingly they gave me exactly 1.5hr after. Without any cost not even the service cost was taken by them.(obviously my mobile is under warranty)
Nice bhai.. And please infinix walo ko bolo ki updates de
Bhut accha review dikhaya .
I really agreed and appreciate your review.
No one review like you . ❤
Superlike and one of most brutaly honest reviews. Thanks
Glad you liked it
❤
1 thing I would like to add: f1 solutions are always like that
Once I went to em for realme x camera repair they wanted to charge me a few thousand and also they didn't have the parts
So instead I went to the authorized center and got it repaired for free ( the phone was in warranty back then)
which city ?
Lucknow
jab bhi apki video dekho to wolverine ki yaad ati hai
Same ❤
Maine 10 din pahle hi moto G52 ka display replacement Kiya tha Motorola service center me unhone 8 din me display replace kar Diya but phone ka back cover properly chipkaya hhi nhi back cover ek corner se ukhar rha hai 🥲
Thank you sir...the video is informative and means a lot to us, again thank-you sir 😊
Bhai jab usne jis mobile me bend nhi tha usme bhi pata nahi kon se eyes se bend la diya similarly aapko bhi ye bol ke apna phone accept nahi karna tha ki phone ko back panel properly fixed nahi hai...tit for tat...unhe Bina defect Wale me bhi defect dikhti hai to unhone accept nahi Kara to aapka defect to unke taraf se tha...maja aa jata service centre walon ki lene me
Me who recommended Moto phones to everyone in the household cuz of it's superb on paper specs 👀☠️
Same Bro 💀
I've just ordered too💀
Same here💀
My customer service experience in Lava is best so far. Hence I bought again Lava Blaze 5G for mom 4-5 months back and ordered Lava Agni2 for uncle yesterday. And when I transferred the same photo taken during daylight by Blaze 5g and my iPhone 14plus to computer, it looks almost similar quality, that made me surprise.
Moto is not reliable in long term users
Really impressive your honest review
Moto x style liya tha... Charging issues aaye.. Service waale bole.. Motherboard change hogaa... How..?
No explanation, no reasons... Bs woh last mobile tha motorola ka... Aaj y video dekha.. Nothing changes
😢 aaj kl Sare most of the brands yhi business cards khel rhe koi value nhi customer ki
Sahi baat hai sir ham jaise normal logo ke sath kya hota hoga ap logo ke suggestions ke hishab se mobile lete h magr bad me ye sab problem face karna padta hai ho sakta hai apke is opretion se kuch sudhar ho sake to thankyou sir
When I fell off bike moto edge 30 fell out of pocket on road and shattered. Service center took 8000 to replace touch panel. After repair the back panel had lot of scratches which were not there previously. Service center said it happens when they remove panel. I saw a small black dot next to front camera hole. I was told its paste glue and no issues because of one dot. In couple of weeks that dot grew up to look like dual front camera. Thats it... I switched back to F34 with flipkart exchange. Recently F34 fell off to road similarly when riding bike and had no scratch. Dont fall for slim phone. Samsung may be bulky but its durable.
hwo is your F34?
its exynos, are you facing any heatign or battery drain issues?
@diauser3327 Battery backup is excellent. No heating issues with F34. I am also using F22 for 2 years it is also good.
Motorola repair cost is high as compare to other brands. That's why I didn't buy Moto mobile this time. I was having Motorola edge 20 phone.
Gupta bhai Mera moto G52 phone me update ke baad se 4-5 green lines aa gyi hai, phone under warranty nhi hai. Ye company ki taraf se thik krke denge ya charges dena padega..? Waise Mai bhi Lucknow se hu.
Aapke recommendation se Maine motorola edge 40 liya hai... Hope problem nahi ho.... Not happy with user experience... Love realme and oneplus..... Longback after moto g and I am Not satisfied
bro kya hua clear se batao ge kya me bhi lene valla huu edge 40 kya hua aapke phone ko ❓❓
@@rohittrahim7602 colour os better hai user interface me and call recording features.... Missing both features in this phone
Mat le go for iqoo Neo 7 or pro
@@marcus-m4i Thankyou bro reply ke liye 🙏🙏🙏🙏 iqoo ka phone next level he par me gaming nahi karta huu aur stock android Prefer kar raha hu to moto edge 40 lene ka socha raha ta ab to dusri dundnee padegi
Aur koi phone aap sugggest karogee kya bhai
@@rohittrahim7602nothing 2
Here me a motorola user after service
I use moto g52( 4/64) iam a student one day evening iam attending my online lecture a green line came on my phone after that the day after which day the green line come if gave it to my nearest service center they accept my device to repair for free because it was in warrenty the gave 10 to 15 days estimated they told that we don't repair phone in this centre we will send this to our main branch so it take more time i say ok but after 6 days the call came and they tell your has been repaired you can take it i go and collect it the don't ask me for some fee and its running normal when i see this i check corner and border and it was fine no such gape i found
Motorola should watch this video ❤😊
Sir, I have a small doubt. Did the motorola service center changed only the front glass or the glass and led display panel?
Full display
Can you tell what is the cost of display repair only?
Phoot gaya hai kya bhai ?
In my case, I recently went to the Moto service center for a power button issue and the issue was resolved as the device was under warranty. However, I asked the engineer to check it for water resistance, he stated it would work, but unfortunately it did not survive. As a result, I recommend all users to not trust the IP68 rating on their mobile devices if they have been repaired.
Sir I purchased new moto edge 40 neo box seal mre samne hi open Kiya hai but fr v avi video dekhne k bad mne phone dkha to us phone m v same glue problem hai pta nii wo new hai ya repaired because seal to mre samne hi open Kiya th avi v return period m hi hai
Return kare do
Moto alava koi aur phone Lelo
Sir kya ye uv screen lagane ke badh bhi tut jayga kya display iska
I used a moto g60 earlier and after downgrading it to Android 11 it was working fine even but all of a sudden one day i restarted the device and from that day it just opens up in the recovery mode and the service centre adviced for a 17000 motherboard replacement
Any suggestions?
After watching your video I bought moto edge 40... And now this video on the new mobile.... Scares me...
Sir mene na moto edge 40 neo jast abhi 4 tarikh ko leliya to usme na cren on karte samai 1with line aati he senter me to mene sarvisentar ko replies karne ka from bhar diya he to unhone 10 din diye he meko to muze vahi phone reples me dura pis milta he na sir plz batao sir 🙏 😢
Bhai display me fark hai? original aur repaired me?
My experience with Motorola service centre was great. I live in Kolkata. Nicely air conditioned centre and staff behaviour was soo good. And the staffs did everything to help me with my issue.
Good to know
❤ Happy Diwali 🎇🎇🪔🪔🪔 Sir
i am confused between moto G40 neo and IQ00 Z7 pro which one should i buy please suggest
Trying to understand this guy around 10:00. 😂😂 Thanks for showing more Indian content about Motorola. 😮
sir aap bahut acchi video bana te ho
Nice video sir ji 👍❤
I am happy to buy narzo 60 bro and the reason for not buying moto because the device being overhyped and always out of stock although the phone passed extreme test but stock UI is just so boring. But the device are till date durable, my moto g40 never needs a repair and dropped so many times but the phone is still in perfect condition
Hi brother i purchase moto edge 40 it gives me many more problems without any reason mother board gone so please how can i contact company to replace or refund it
Hi bro i am thinking to buy moto edge 40 what issues do you have in moto edge 40
should i buy moto edge 40 or buy any other phone please reply broo 🙏🙏🙏
@@rohittrahim7602 No any reason charger not working nd after 25 days suddenly phone switched off without any reason how can I find what is problem, and then service centre also very bad experience.
Im complaint against Motorola company in consumer court, So u can go another brand
@@naguvlogs98 Thank you brother 🙏🙏🙏🙏 for reply I will buy another brand phone
Yeah bro go on and complaint it in consumer court these brands are fooling us
May your issue be resolved 🙏🙏🙏
Im watching in my moto edge 40 aur meri fati padi hai ab...ip68 hote hue bhi paani se door rakhna padge ab ise🤦🏻♂️
Thank you guptaji👍
Mere state mai toh 1 ya 2 hi service centre hai moto ka so Maine Vivo le liya aur Mera screen crack hua tha so part order kar ke Aaj change Kiya so experience acha tha
Sir Same Moto Service Center pe mera Motog54 Submit hai 28 oct se phone abhi replacement policy me hai aur yeh service center waale problem ko feature bta rhe jb maine complaint ki dhamki di consumer forum ki tb jaake ab replace krne ki baat kr rhe aur abhi bhi kh rhe 1 week lgega
maine iqoo z7 pro buy kiya tha 10din baad mujhe pata laga ki mere phone ke back camere me dust jaa raha tha.
service center walo ne 3 din baad mujhe naya phone diya ,,,.....
mere samne naya box open karke...
lekin mujhe ye phone dikhne me to naya lag raha hai lekin iska finishing utna badhiya nahi hai..
kya aisa hota hai ki jo phone ye kisi dusare custmer se lete hai use fir se repair karke kisi dusare custmer ko de dete hai???
Ek ke badh ek phone launch karne se samay nikle tab apna service centre ya customer service improve kar paege. Filhal toh market mai bhasad machane mai Motorola jyada interested lag raha hai. Good luck. 😅
Maine moto g34 kharida 22feb ko
Defective piece mila
Bottom speaker nhi chala
Aj 15th day ho gaya replacement nhi mila
Sir kya karu
Sir ji sirf display ki cost kitni charge Kari hai plz reply jarur karna mere mobile ki bhi screen tut gayi hai
Watching from moto edge 40 neo
Amazing phone, bs care krke rhkna s smj gya m
Good choice
Mai to bohot local place pe rehti hu like village jesa hi samajhlo toh mai ye phone kharid sakti hu kya baki sab mujhe achha laga but ye phone repair ho sakhta hai kya local shops me? Plz tell me...Aur curved display milega?
Moto edge 40 Neo sahi hai...but curved display Tut jaane ka chance jayada hai if ache se phone ki care nahi ki to....baaki I am using this phone....no issues found.....
FANTASTIC, GOOD TO WATCH LIKE MOVIES
Thank you bhai from Hyderabad
Moto edge 40 Neo vs poco x6 konsa phone Lena Sahi rahega Long term use ke liye? 2024 years me
Super all test❤🎉 happy Diwali
Bhaiya moto edge users ko standby phone dete hai aapko Mila kya
I baught moto edge 40 4 months ago recently it dropped from pocket nd display got broken
Moto care asking 10k for display replacement
Earlier i used Xiaomi nd poco phones nd i literally threw them but they never broke
So all i can say if u r going to buy moto edge 40 then definitely go for any other brand or buy accidental damage protection with it
mere phone motorola edge 40 neo ko 1 saal nahi hua h aur Maine apna phone online order Kiya tha kal mere phone ka screen tut gaya to ab mai cervice centre me banwana chahti hu lekin un log ka kehna h ki screen damage ka warranty nai rahta h ..combo change karne ka 9k bol rahe h ..mera phone warranty me h to kya wo free me ya thode Kam paise me nai bann sakta ???? please reply
Screen tootne ki warranty nahi hoti wo company ka foult nahi tumara foult ta
@@incredibleveersingh4307 ok
Sir , mai mota edge 40 neo liya hu ek month hua hai, bed height se gir k screen damage hogaya , kya free me warranty k andar banwa sakta hu
physical damage cover nhi hota warranty me
वारंटी में सभी स्मार्ट फोन की सभी प्रोबलम कवर होनी चाहिए तभी ग्राहक का भरोसा जीत पाएगी सभी कंपनियां
sir maine moto edge 30 ultra 2month phle liya tha 3 month phone charging jack kharab ho gya service center pe phone submit kiya aaj 1 month ho gya h abhi tak phone nhi mila
Genuine ❤
HAPPY DIWALI BRO ❤❤❤❤❤❤❤❤❤
Mere phone ki display tooot gyi hai, aur yaha service centre bhi nhi h SIR, agr m Delhi jaau toh MOTOROLA k service centre pr toh estimate kitna Paisa lagega folder m? Please reply 😢