Buy from Teyes official websites, Malaysia, o Australia like on my case. Absolutely awesome customer support, they even accepter my wrong purchased model, changed to the one I needed. Also very good communication, they packed a custom order which I needed. Some extra cost on shipping will make you day better :) Don't deal with Ali resellers and their crappy services.
Personally, I would recommend buying something other than Teyes. It is a closed platform to which you will connect only their accessories such as a car camera etc. I recommend radio model TS10 which different manufacturers have in their offer under their own name (you have to find a good one) , but they do not differ significantly.
@@techaffairs3710 Thanks for the recommendation. It seems that I'm leaning towards name brands for now. Looking at a Sony AX6000. A bit more expensive but it'll get years and years of constant usage so I don't mind.
I ordred today. Came across this video and I turned around and canceled my order successfully. Took copies of all transactiodocuments to have in hand to my card issuer just in case. Will purchase from Malaysia. Sorry to hear about this experience at the same time a kind Thank you sincerely for posting this for others to not falling into such situation. THANK YOU!!
Buy from Dan in Australia if you dare to buy teyes products, he is the only somewhat reliable support guy. my experience with teyes store is the same as the maker of this video. mine work's but have several issues sound dissapier usb to all the time, unit has alot of bugs, and these watsapp support numbers are usless, and teyes direct on aliexpress is usless to, and maybe fake, but the bugs are real tho. and there is several brands selling this exact unit, teyes don't make them, so maybe check them out before desiding. as for me im stuck with this bugy unit, and nobody to contact for support, i have talked to Dan but he is restricted by teyes to sales done by him, so he told me.and cant help me and my unit is 3 months old. warenty yeah right there is no warenty.
@@ottoolsen9676 I did some research on the Internet and probably Teyes CC3 is based on a platform that is called TS10. With most vendors, only the model name is changed or various vendor-specific applications are added, but generally they are the same units. The difference between Teyes and others is that Teyes has its own closed software. On the one hand, it looks nicer than the original TS10 platform however, on the other hand, only the original accessories purchased from Teyes work with Teyes CC3 which means their price may be higher. I personally, after this issue with Teyes bought a radio based on the TS10 platform from one of the vendors that does not limit me to only accessories from one manufacturer. I am satisfied with it although it is not perfect, like any Chinese radio.
@@techaffairs3710 The issue wiht most Android Headunit vendors, is that units that supposedly look the same are actually very different. T'eyes are more expensive because they use higher quality components internally, including a much better quality processor, and their software is very polished and bugs are fixed quickly. T'eyes will also provide updates that many others do not provide. Do not get sucked into thinking that all units are similar. I made that mistake too. They have a similar external appearance to fit facia plates, but internally they are very different.
When ordering on Aliexpress pay with PayPal. You got normal Aliexpress customer support (which are not very generous anymore, like they used to be in the early days) and you got PayPal buyers protection, where you can open a case. Sorry for your loss.. Maybe try to contact some other Teyes contact points and tell your story. This sheds a very bad light on them!
This video is flawed...early in the video they say the unit cost about £2,000 (Pounds), or about $400 (Dollars). This is not true. £2,000 pounds is currently $3,735 dollars, also this was an AliExpress transaction, not direct with T'eyes, yet at the end of the video they say 'think twice before buying from T'eyes company'.
There was a translation error. There should be 'about 2000 Polish Zloty' which was around 400$ at that time. It is clearly stated that the transaction was made through Aliexpress. In my opinion, Teyes as a company should select distributors in a way that ensures that customers receive working devices and do not become victims of fraud.
I had same situation, i bought spro on aliexpress long time ago, i made mistake with wires and burned my unit. i tried to contact them i did manage somehow via that whats app number. The did received my unit and almost half a year with same vice versa typing and not answering, I tried one more time and to be nice more. And it seems in that time was another worker who spoked proper English, and he finished this issue by changing old unit for new one. One tip, when sending back unit dont include rest of accessories, because you wont get it back. 😅
Bardzo dziwne, ja też kupiłem CC3+ do mojej Delty (so samo co Bravo). Mam ten sam canbus co ty. Ale musiałem zrobić własną wiązke bo dali mi zły klocek (ISO a ja miałem nawigacje więc miałem Quadlock'a). Ale wrzystko działa. To szkoda bo to mega fajny system. Kupiłem od Teyes strony internetowej.
He did get a faulty device. The "scam" is that he had to pay for it to be returned, and when the tracking confirmed that they'd received the item, they ghosted him so he now had no item (even a faulty one) and no refund.
Wszystkie te urządzenia są na jedno kopyto. Różnica pomiędzy teyes'em a innymi polega na oprogramowaniu. Osobiście kupiłem potem bezpośrednio od Isudara, przez kartę płatniczą żeby mieć opcję zwrotu pieniędzy przez chargeback.
Buy from Teyes official websites, Malaysia, o Australia like on my case. Absolutely awesome customer support, they even accepter my wrong purchased model, changed to the one I needed. Also very good communication, they packed a custom order which I needed. Some extra cost on shipping will make you day better :) Don't deal with Ali resellers and their crappy services.
Hi but I read on teyes official website that they ship only in Australia, I m in Italy then I don t know how to buy it and receive it
@@NioAntoVe Buy it on the official site, shipping will be about 50 Euro (that's how much it was to Poland)
REALLY appreciate this video. I'm really sorry about what you went through..
Personally, I would recommend buying something other than Teyes. It is a closed platform to which you will connect only their accessories such as a car camera etc. I recommend radio model TS10 which different manufacturers have in their offer under their own name (you have to find a good one) , but they do not differ significantly.
@@techaffairs3710 Thanks for the recommendation. It seems that I'm leaning towards name brands for now. Looking at a Sony AX6000. A bit more expensive but it'll get years and years of constant usage so I don't mind.
I ordred today. Came across this video and I turned around and canceled my order successfully. Took copies of all transactiodocuments to have in hand to my card issuer just in case. Will purchase from Malaysia. Sorry to hear about this experience at the same time a kind Thank you sincerely for posting this for others to not falling into such situation. THANK YOU!!
I appreciate this info. I will buy direct from Teyes and not Ali Express. The cost is more by a bit but seems like its worth the extra.
Buy from Dan in Australia if you dare to buy teyes products, he is the only somewhat reliable support guy. my experience with teyes store is the same as the maker of this video. mine work's but have several issues sound dissapier usb to all the time, unit has alot of bugs, and these watsapp support numbers are usless, and teyes direct on aliexpress is usless to, and maybe fake, but the bugs are real tho. and there is several brands selling this exact unit, teyes don't make them, so maybe check them out before desiding. as for me im stuck with this bugy unit, and nobody to contact for support, i have talked to Dan but he is restricted by teyes to sales done by him, so he told me.and cant help me and my unit is 3 months old. warenty yeah right there is no warenty.
@@ottoolsen9676 I did some research on the Internet and probably Teyes CC3 is based on a platform that is called TS10. With most vendors, only the model name is changed or various vendor-specific applications are added, but generally they are the same units. The difference between Teyes and others is that Teyes has its own closed software. On the one hand, it looks nicer than the original TS10 platform however, on the other hand, only the original accessories purchased from Teyes work with Teyes CC3 which means their price may be higher. I personally, after this issue with Teyes bought a radio based on the TS10 platform from one of the vendors that does not limit me to only accessories from one manufacturer. I am satisfied with it although it is not perfect, like any Chinese radio.
@@techaffairs3710 The issue wiht most Android Headunit vendors, is that units that supposedly look the same are actually very different. T'eyes are more expensive because they use higher quality components internally, including a much better quality processor, and their software is very polished and bugs are fixed quickly. T'eyes will also provide updates that many others do not provide.
Do not get sucked into thinking that all units are similar. I made that mistake too. They have a similar external appearance to fit facia plates, but internally they are very different.
I would have filled a dispute with my bank. Also I bought directly from teyes and no issues.
How long it takes to received the order?
Sorry to hear such experience though.
When ordering on Aliexpress pay with PayPal. You got normal Aliexpress customer support (which are not very generous anymore, like they used to be in the early days) and you got PayPal buyers protection, where you can open a case.
Sorry for your loss.. Maybe try to contact some other Teyes contact points and tell your story. This sheds a very bad light on them!
This video is flawed...early in the video they say the unit cost about £2,000 (Pounds), or about $400 (Dollars). This is not true. £2,000 pounds is currently $3,735 dollars, also this was an AliExpress transaction, not direct with T'eyes, yet at the end of the video they say 'think twice before buying from T'eyes company'.
There was a translation error. There should be 'about 2000 Polish Zloty' which was around 400$ at that time. It is clearly stated that the transaction was made through Aliexpress. In my opinion, Teyes as a company should select distributors in a way that ensures that customers receive working devices and do not become victims of fraud.
Hey what u say about TS10 platform. Im searching for a 7 inch headunit with good quality DSP any recommendations
I had same situation, i bought spro on aliexpress long time ago, i made mistake with wires and burned my unit. i tried to contact them i did manage somehow via that whats app number. The did received my unit and almost half a year with same vice versa typing and not answering, I tried one more time and to be nice more. And it seems in that time was another worker who spoked proper English, and he finished this issue by changing old unit for new one.
One tip, when sending back unit dont include rest of accessories, because you wont get it back. 😅
Sorry about that ordeal !! Very long and they knew what they were doing scam !
Sorry for that terrible experience
Wait... So they agreed to replace but you started a dispute with Alibaba instead? 😅
of course he did. Asking the customer to pay shipping costs for a dead unit is outrageous.
What is the address for buying Teyes directly?
Bardzo dziwne, ja też kupiłem CC3+ do mojej Delty (so samo co Bravo). Mam ten sam canbus co ty. Ale musiałem zrobić własną wiązke bo dali mi zły klocek (ISO a ja miałem nawigacje więc miałem Quadlock'a). Ale wrzystko działa. To szkoda bo to mega fajny system. Kupiłem od Teyes strony internetowej.
Are you sure it is scam? Maybe you just received a faulty device?
He did get a faulty device. The "scam" is that he had to pay for it to be returned, and when the tracking confirmed that they'd received the item, they ghosted him so he now had no item (even a faulty one) and no refund.
File a police report & take it to your bank
Kupiles ponownie inne radio? Myslisz ze inna firma byla by lepsza?
Wszystkie te urządzenia są na jedno kopyto. Różnica pomiędzy teyes'em a innymi polega na oprogramowaniu. Osobiście kupiłem potem bezpośrednio od Isudara, przez kartę płatniczą żeby mieć opcję zwrotu pieniędzy przez chargeback.
Very sad knowing about this :(
Hi
Why dont use paypal!
Hi, I didn't realized about safety of paypal, this was first scam in my life, so now i know
Next time type him ( Kurvvvaaaaaaaaaaaaaaaaa!!!!! )
Always works