BI apologizes to Filipina in viral immigration rant for ‘inconvenience’
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- Опубликовано: 16 мар 2023
- A Filipina traveler whose video outburst over her lengthy airport interrogation before departing the Philippines went viral has received an apology from the Bureau of Immigration.
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I'm glad she voiced this out and called them out. Generally, we filipinos dont complain kasi its our nature na maging matiisin but for one voice to speak and challenge the incompetence of any authority, that is a big milestone for us in order to achieve progress..
That's our bad side, because we care about what the feelings of the others if they would be offended or what.
This is very wrong mindset.
The wrong needs to be rebuked,
even God teached us not to be abused by our neighbors.
The hypocrisy of most filipino is their own downfall.
Knows God and Christ but doesn't know their works, thew would be spit out of God's mouth.
Totoo yan. Kapag nag-voice out ka dito sa authority babansagan ka agad na NPA ng mga pulangot
Palagay ko hindi sa matiisin lang ang pinoy kaya ayaw mag voice out.
THE REAL PROBLEMs:
1,,, sobrang hirap tawagan ang any govt agencies. kung maka-kontak ka, tuturo ka kung saan-saan.
MERON BA KAYONG ALAM NA GOVT AGENCY NA MEROONG OFFICE or DESK PARA MAG RECIEVE NG COMLPLAINT ?????
2,,, KUNG MAG BIBIGAY KA NAMAN NG COMPLAINT LETTER , malamang wala kang makukuhang agarang kasagutan or action . Kailangan mong magpabalik-balik . Kung gusto mong mapabilis at makakuha ng sagot, either mag-iskandalo ka para may mga reporter na papansin sa iyo or the best way IPA-TULFO MO (eto ang sure fire to get attention).
3,,,, yong makausap ko ang official or head ng isang govt agency para idulog ang problema mo ay CLOSE TO IMPOSSIBLE. HUWAG KA NG UMASA. What to do then, go to #2, pa Tulfo mo.
@@ifannecandoitsocani7288 bakit naging political? na choke tuloy ako sa iniinom ko nung pagka basa ko nito hahaha
Well yeah since there are laws against complaining and saving face is so important a person is at great risk for complaining. So yeah, not a lot of complaining in public. Those is charge like it that way.
Immigration officers at NAIA almost caused one of our female technicians to miss a flight to Singapore to assemble a flight simulator for a flying school, even though she had work ID, return tickets, hotel booking, and a job order. She was traveling with two male mechanics who weren't questioned. They told her she was "too attractive to be a technician" and accused her of being a prostitute. They asked her irrelevant questions about aircraft, which she easily answered, and then one of the male immigration staff asked for her cell number and if she was single. The senior mechanic was so concerned about missing the flight that he approached the PNP to intervene. They eventually let her proceed after she ended up in tears because she thought she'd be the cause of all of them missing the flight because her colleagues refused to board the plane without her. This is pure harassment and totally unprofessional behavior. I've traveled to over 75 countries and never encountered anything like this.
And that's what they want. They want you to panic. They want you to tear up. That's a glorious moment for them.
@@bliss9143 Hope Philippine government will take action,this is worst!
Even police officers uses that kind of power tripping on attractive young women , the women have no choice but to give their number to avoid offending those with guns. That kind of harassment is so normalize here and we're often told not to complain 😶
Wtf that's disgusting
Kasuhan na mga yan! Kawawa naman yung nagtratrabajobng mahusay sa BI kung masisira lng ng mga iilan na bugok na itlog.
This is why we, Filipinos should speak out more regarding these harassments and stand up for our rights. We gotta stop just letting people walk over all of us. This is incredibly unprofessional and sadly immigration officers have done stuff like this so often it's just embarrassing and disheartening yet they get no backlash against it.
Yes...speak out in internet and be united.
I experienced this too last October, I was born in Japan but I grew up in Australia and Philippines but I came from Philippines last year before I flew back to Japan this October so yeah when I was in the immigration they ask me about my passport and ticket so that's normal that's why I handle it towards her and she's shocked that im only 15 years old and travelling alone plus she saw that my nationality is Japanese half filipino and where I was born, she keep asking me questions that's why I gave her my DSWD card that allows me to travel alone but still they *("THEY" BECAUSE THE SECURITY GUARD AND THE OTHER CO-WORKER BESIDE HER)* didn't believe me and asked me to give them my birth certificate so I gave it and they still didn't believe me so I'm getting frustrated and they asked me again but this time they ask me to show them a picture that I have someone waiting in Japan so I called my mom and they still non-stop asking me questions until idk probably a high class worker of them came, talk to them and allowed me to go inside because my DSWD card is already a proof that im allowed LOL even my mom got angry with them
They're probably just newbies but still those attitudes that they showed towards me just because im a minor is fcking insane... I feel like im gonna cry cause I didn't experienced those in the other terminals
😂😂😂 MGA BUGOK JAN SA IMMIGRATION NG PILIPINAS!!!
yo sanaol traveler haha, i also want to travel alone but these kind of people in Philippines is so common and i dont wanna deal with them.
tsaka DSWD card is enough to let u go.
@@silentlyanonymous306 Hahahahha but yeah, it really frustrated me to the point that I almost cry LOL kakahiya kaya yung ibang pila ang bilis tas dahil sakin humaba yung pila🥹 maugali pa mismo yung babae at yung bakla, may DSWD card na nga ako dami pangdatdat kaumay
Regulation is not easy but putting a financial burden on a traveller is not acceptable. If an immigration officer causes you to miss your flight for NO legitimate and compelling reason- they should be made accountable and pay for the damages aka cost to rebook your flight, hotels, etc. Listen, if adult men and women willingly want to risk their lives abroad, let them be. It’s not as if they live such comfortable lives here.
Let people go to their destination and let them prove their worthiness in the jurisdiction they intend to visit. When people get trafficked, most of the time a BI Officer is involved and everyone knows this.
To be honest, it is bad enough that Filipinos have to apply for a visa to most countries of interest because of its third world status, now an IO will play God and determine your travel worthiness? This is just ludicrous and an insult to the rights and privileges of the Filipino people. BI should focus more of who they let in the country first and foremost. Respect the privilege and right of people to travel, don’t ruin people’s dreams of seeing the world. It’s sad that the pandemic didn’t teach you anything.
Note: Just a few days ago, a BI officer was caught for participating in human trafficking. That deserves a great round of applause.
Exactly! Why are Filipino citizens being interrogated or screened when leaving the country? That should only be happening when entering the country. As an American, I've only had to deal with US Immigration when coming back from my travels. And that's takes 15 minutes maximum to look at my passport, declaration form, and answer simple questions. Yes, leaving the US, they check your passport at the airport, but that's it, no questions asked.
I agree to that... travellers are VERY much pretty old enough to know what they re getting into...like being in foreign countries ... certainly they can carry there selves..
That's right.apologize might be accepted.but they need to reimburse or paid the ticket
They can asked for 2 valid identification.but more is enough..
True
File a lawsuit! Have them reimburse the money that you used to rebook your flight! This harassment has to stop!
She's lucky shes well off. Many Filipinos cannot even afford to hire a lawyer. Our gallant politicians file so many laws yet they don't craft any laws making hiring of lawyers affordable without resorting to PAO, whose service can be lackluster as they handle too many public cases.
@Nu Manhe anong wala. Meron, hassle lang talaga pero meron. Pinagsasabi mo jan
She will meet another problem. The Legal system in the Philippines is stinky like a dead rat.
@@mannylugz5872what is gallant ?
Kay tulfo na lang baka may pag asa pa😂😂
Happened to me unfortunately. I was told by BI that they dont want us becoming a social liability in destination country to justify their irelevant questions. It didn't even cross me that they could be deliberately causing delays for opportunities to bribe. Sucks to pay 25k rebooking fee with ZERO accountability from them. When I complained to PAL office, I get thr vibe that this is another Tuesday for them based on their response (pag BI po talaga sir wala na po tayo magagawa). Such a disgusting place.
I’ve experienced this flying back to US after my vacation in the Philippines. The immigration officer asked about my occupation. When i told her, “i am a full time office manager and part time tax preparer.” She looked at me and said “tax preparer?“ then laughed. I wondered what’s not believable to what i just said then i realized she probably doesn’t know that in the US we file our own taxes like we’d go to a tax preparer to have our taxes done. She probably doesn’t know that and thinks i am making up something. 😂
I don't know that either 😭
Called an accountant
Hindi kasi sila (bi officers) pamilyar sa mga tax accountants at process of taxation sa ibang bansa... dapat na training sila sa familiarity ng mga title ng mga work abroad.
And dapat hindi nila binibigyan ng hardtime yung umaalis kasi hindi madaling kumuha ng "Visa" or travel documents.
Power tripping din sila eh.
Peace po✌
@@kimnamjooniemoni2221 sa pinas HR ang gumagawa ng income tax. sa US personal or hire someone to prepare tax for you.
@@simplysaycheese ah Ganon pala
Salamat ❤️
Yes, instead of helping out, they act like they're in control of you and give you a hard time. They should be all fired.
True! I have had so many bad experiences with them.
Exactly! We’ll said.. especially the last phrase “fire them” !
@@TheDecoratus they are a bunch of rotten shites they are the rudest and shameless bunch of turds!
I agree
Exactly, they will offload you for no reason. Your flight really depends on their mood.
I lost it when she said that they ask her if she had her yearbook with her. Who carries her yearbook when going into a trip? 🤣
Sa bigat ng yearbook, sinong eng eng ang magdadala nun sa travel niya?! 👿
This happened to me when I was going to the Philippines with my parents in 2019. The immigration officer told me and my parents that we need to see him one at a time. For context, I'm half Filipino-Japanese and my dad is Filipino and my mom is Japanese (both are US citizens). My parents went through in less than 5-10 minutes after answering a couple questions. When it came to my turn, the immigration officer asked me some weird questions like if I was single, what perfume I was wearing, how old my photo on my passport was, do I identify more to my filipino side or my Japanese side, and what my real age is cause apparently he thinks I'm 19 but according to my passport I was 28, which is correct. My dad seeing me being detained longer than they were went back to intervene and I was let go. One of the immigration officers told us they had to make sure I am what my passport says in order to prevent human trafficking. My dad was furious as we've been visiting the Philippines at least 5-6 times in the past decade and we never had this issue.
On our flight back home to the States, we didn't get any problems other than one immigration officer commented that I don't look like my parents.
You're half so it's not obvious
I can't Philippines RN because of this many human trafficking
Omg what the heck now I change my mind to go visit philippinies been living in the US for 40 years and my last visit was in 86,87 I guess in staying my butt here
I tell you the Philippines airport personnel lack professionalism. I was asked many years ago for my home phone number like flirting with me. Who does that at work and with a stranger?! They should have standard on who to employ, true professionals with education & respectability.
Giving you hard time Kasi gusto nila mag lagay ka, corrupt immigration and corrupt airport lol
Wala ba silang magawa ang dami nilang time mag ask ng irrelevant questions ah.
A big salute to you maam Cham you made me proud to voice out what’s really happening to a lot of people who passes the immigration officer of the Philippines..
the money that she spent in all that mess is a no joke that will not be compensated by an apology letter only when it was the officers fault in the first place.
Very well said🥺
Sorry at thank you nalang daw. Nakalibre sila ng 27k kay ate.
@@JBrander i also realized the 3-4 hours allowance going to airport is really a must. or make it 5 hours to be so sure.
It must be paid by the one who interrogated him
Kahit mag viral pa yang mga taga immigration, wala nang sense of " HIYA " ang mga yan... magkakasama lahat yan sila pati mga guards, parang isang sindikato...
I’m currently studying in Saudi Arabia with my parents. I can clearly recall the time when a similar thing happened and my dad almost fought an immig officer bcs she was really taunting. We were the last passengers to board and we almost missed our flight going back here in Saudi Arabia. The immig officer acted as if she was a superior being. She glares at the passengers with utmost disrespect. I am aware that they must look intimidating but the impression I got was just DISGUSTING AND IT IS AN EMBARRASSMENT TO OUR COUNTRY! Infuriating indeed!
Feeling entitled ,,
I was thinking Arabooo come to study in philippines NOT filipina going to study with her family in Arabooo country! Are you studying to become a IMAM ? hopefully soon we invent some thing to replace the oil , then Awala is wala!
All immigration officers should take a course of Behavioral Science...to deal with passengers with good Manners and right conduct!
@@teodoro8001 at yon ang wala sa kanila magandang manners at right attitude.
kelan pa mababago sistema sa BI dekada ng problema yan kawawa mga pinoy travelers paalis mn o pauwi ng pinas bakit sa iba bansa walang gnyan?kelan kau ggcng mga nk-upo konti consideration nmn po di biro hirap at gastos bago mkflight tapos ganyan????
Successful people don't become that way overnight. most people see at a glance-wealth, a great career, purpose-is the result of hard work and hustle over time. I pray that anyone who reads this will be successful in life 🙏🙏🙏
I urge everyone to start somewhere now no matter how small, this is literally the time for that, forget material things, don't get tempted,i became more better the moment i realized this.
yeah investment is the key to sustaining your financial longevity but venturing into any legitimate Investment without a proper guidance of an ex pert can lead to a great loss too
exactly! That's my major concern and what kind of profitable business or investment can someone do with the current rise in economic downturn
Obviously these investment requires much cash and concentration to start?
Yeah everyone is thinking on how to secure their hard earned money
I also had a really uncomfortable experience with the BI, flying to denmark way back 2019 she wanted to read my convo with my husband and borrowed my phone. She browsed my messenger, wechat, email and GALLERY. She browsed like 15-20 mins, reading all the convo i had, which was a breach of privacy, she even asked me if I was a college graduate and said I passed the board exam, showed my PRC license then she let me go in.
You see, theyre so friendly with other nationalities except their own kababayans 😊
OMFG thats so FVCK up!
@@karishadkit27 yes, that was traumatizing. After what happened I get anxious whenever passing the immigration, never had a problem passing eu immigration but ph immigration is really the worst.
@@teintandk boils my blood how they could just get away with this scott-free
Still they have talangka mentality 😢
Nakaka - loka
Napansin ko din naman talaga sa mga travels ko, Immigration sa Pilipinas ang pinaka strikto. Halos walang hassle na nga pagdating sa ibang bansa. Kung totoo man na alarming yung increase in illegal recruitment and human trafficking despite them being strict, then it only goes to show na inefficient pa din sila. Something has to change. Thank you to this lady for calling them out.
They just wanted to justify their inefficiency 😂😂😂
Strict because they wanted under the table
Hindi strikto naghahanap lang sila ng paraan para magkapera mga walang modo na pilipino. Kakahiya to be a pilipino. Kasi ba Naman binoto ninyo ang pinaka mahinang leader sa buong Mundo. Alam na alam ng lahat dito sa ibang nation ang nangyayari Dyan
totoo po yan yung kasama ko nung nag SG kami halos isang oras ininterview ng BI sa NAIA pag dating sa SG napakabilis walang hassle jusko akala mo naman mga kung sino tong mga nasa BI
Totoo ang iba ngang io sa ibang bansa di ka nila kakausapin. Tatak lang.
She was at the airport by 7 even if her flight is around 11. BI has more than enough time to check and double check all her informations before her flight schedule. This isn't just about worries of human trafficking....its power tripping knowing they can simply get away with it
True and urging the passenger to give up and give money in secret!
The problem is that they lack manpower to entertain secondary screening in a speedy process. She has to fall in line for 30 minutes! Imagine that.
@@pektowanderlust not her problem. You paying for her missed flight?
@@deeharper1364 Well, would it be your problem to repatriate hundreds of trafficked OFWs? Would you care to shoulder their burden of willfully doing illegal activities? I am not defending the long immigration hoopla. I am here to admonish the Government to make a quick scheme in immigration procedures at the airports.
We have to assert our rights.. it sucks that our fellow countrymen at d BI are giving us a hard time instead of being helpful.. it's not enough for him to be relieved or transfer to another place. Sue him for whatever moral& financial damages he caused.. para maturuan ng leksyon.. .. thank you Ma'am for being brave enough to complain& to be heard
Thank you so much for raising this voice. Nakow, lahat halos may kwento ng bad experience sa BI. Hay naku yung sa akin traumatic din. I wonder if we can file case just in case this happens
Pia June Pandra. Ur saying absolutely right. I m agree with you.
The incompetence of the BI at our airport is sickening. They just want to delay the passenger and "somehow"taking advantage to get bribe. I experienced being off loaded because of going to Dubai. I have sisters there to visit, and aside from I have been an ofw since 1995. The reason they won't allow you to pass is because of human trafficking daw, duhhhh! Sa edad ko ng 50 ma yu-human traffic pa ba ako??! I spent around 60k php for that visit and it TURNED out
OFF LOADED ako. These people at NAIA 1 and in some other airports are power tripping. Baka sakali that I would give them padulas. During the interview at that holding office nila so many irrelevant questions were asked. At sasadyain talaga nila na ma delay ka. To cut the story short. Devastated ako. The money was wasted and only less than 20k pesos was refunded for me by the agency where I bought the tickets and visa. This experience was truly an embarrassment. It happened Nov of 2021.. Now I am currently working as a FASHION DESIGNER here in Muscat, Oman. This time I will try hard to have a changed passport so that one day immigration officers will be silenced. What a disgrace indeed. Kaka hiya ang BI natin..
YES, NAKAHIHIYA ANG BI NATIN! KANINO GALING SINUSUELDO NG MGA WALANG CONSENCIANG IMIGRATION OFFICERS NA ITO. GANYAN BA KABULOK ANG HUMAN RESOURCES SYSTEM NG BI AT NAKAKUKUHA SILA NG MGA WALANG HIYANG EMPLEYADONG WALANG ALAM SA TAMANG PAKIKITUNGO?
SANA LUMABAS LAHAT ANG MAY GANITONG EXPERIENCE AT HINGIING MAGBAYAD NG DAMAGES ANG MGA NANG API AT IPATANGGAL DIN SA PUWESTO. NAKAKUKULO SILA NG DUGO!
Hayyyssss😡😡😡😡😡
I can relate to this. (Former OFW) I was offloaded too last December 2022. My whole family arranged a BKK trip for the holidays(after 2 yrs of planning). Imagine my disgust when I was the only one who can’t board the flight. Spend Christmas alone here in the PH. Ang sakit sa puso yung feeling na you’re helpless and hopeless. Now I have concrete plans to immigrate abroad. Just because ang hirap ng buhay sa Pinas, lalo pang pinapahirapan ng bulok na sistema ng gobyerno.
@@LB-xk1ys More stories like this and the OP should be made out in public. There needs to be reforms so innocent travellers do not have similar experiences
i feel the pain in every word you say mam
A similar thing happened to me not once but many times only because my employment was based overseas but I do my work remotely in the Philippines. It's long overdue..... THE POWERTRIPPING AT THE BI NEEDS TO STOP!
Cameras should be installed in their workplace (especially where they conduct teir inteviews) with no blindspots...and WITH AUDIO.
it’s a pinoy thing, throwing their weight at home because they are submissive when in foreign lands
I think more on ignorance as well,they should be made aware on how these remote job works,but then again ignorance is not an excuse…I did experience this once and had been traumatized of the experience…this was here in our Immigration side…very discriminating questions to the point of just wanna give up on flying! There should be a fine line in interrogations that of travelers and criminals.I felt that time I was interrogated as a terrorist!
It's hard to believe, the higher ups are ignorant of these abuses!; the galls of these BI officers in this issue , unless they do not fear their higher ups because they are one in this modus
not power tripping i guess but inggit sa passengers..goodness
It's a good thing that our fellow filipino people who works for the government is being called out for their incompetency, we filipinos deserve better service from our fellow filipinos and not the other way around. We should help one another instead of dragging one another.
Same experienced I bought another ticket for my brother because they didn’t allow him to travel..it was traumatized for me and for him..parang sasabog ang utak ko because naiwan ang kapatid ko sa immigration and ako nasa airplane na at that time whole flight umiyak ako..!!!
I also missed my flight to Indonesia in 2016 because of the immigration officer's questioning. The experience made me anxious everytime I go abroad. BI's apology is not enough considering the countless number of passengers who experienced missing their flights because of BI. Re-evaluation of the system and updated training for BI officers are needed. They should also pay for the passenger's rebooking.
No need for retraining. Outright dismissal from service is the best prevention to avoid countless repitition of abuse of discretion by this people ln the B.I. Many travellers already suffered and victims of this unscrupolous and undesirables B.I personnels.
Better yet do away with the archiaic practice of such interviews for Filipino citizens. The RP is not as 3rd world as it seems, more have $$$ to travel. RP does not seem to trust pinoys to come back home.
Tangalin dapat makaka perwisyo pa ng iba yan sa susunod eh
That's right; re-booking should be shouldered by the responsible BI officer. An apology is not enough!
Most likely, that Immigration officer wanted to have " under the table" fee to stop those irrelevant questions but was too shy to ask her outright.
"Shy" to openly bribe but not shy to do corrupt practices? So ironic.
Nope. Their modus is to intentionally offload poor Filipino passengers and then take on "chance passengers" to replace them and earn money.
Yes lm absolutely agree. Better file a law suit and let them pay back to you all the expenses you make. Marami parin la coste na employees sa BI .
hinde under the table... crab mental lang sila lakas ng trip tapos walang accountabiliy kung missed mo ung flight mo
It's not one officer, they are organized syndicate inside. meron na silang organized transaction at magkakasabwat ang mga yan.
it happens far too often. many years ago I spent 7 weeks fighting a ridiculous situation where an immigration officer delayed me so I missed the flight. They showed me a 10 year old document, and I stated it was out of date and that the immigration website gave more current information that was very different to the document they were showing me. I wanted the bureau to pay for my replacement flight and to eliminate all charges for visa overstaying caused by their delaying tactics.
Thank you for shouting out Your experience IT will be a very big help or an eye opener for our kababayans. Always be aware to everything and everyone. Peace
The sad part is All they can say is I AM SORRY, what they need to do is to improve their system, this has been going on for a long time and this is not an isolated case. These people do not care because it is not their money and they don't have accountability.
I am a Filipino American and this is my experience when I went to Indonesia. I was bothered why the immigration officer kept looking at my passport. So I asked him what’s wrong and to my surprise he said that why I am holding an American passport and I don’t look like an American. That Ignorant immigration officer . He went to his supervisor and his supervisor told him to let me go . I am sure he got a good lecture from his supervisor and hopefully he was sent back for a re orientation.
that's next level of incompetence. They just like those MTPB boys na kinuha lang nila sa mga kanto kanto.
Wth hhahahahah. " You don't look like an american" as if USA are only white and black people wtf. Such an ignorant from immigration. Does he knows that USA are full of immigrants from all over the world. What a shame 🤦.
You cannot be an American citizen -- kasi you do nor look like Britney Spears or Dolly Parton.
True. Mga tanengot na bumili lang ng suka na hire na kaagad sa BI.
Racist Pinoy hahaha
Ipaglaban mo karapatan mo anak!. Respeto sa sarili mo ang ipaglalaban mo. I can feel your feeling kung itatago mo ba ang nangyari sa iyo or ilalabas mo pakiramdan mo. Fight for yourself. Even millions of pesos cannot quantify for your feelings. God bless you!
BI should pay the rebook!! Immigration in Philippines is sooo bad 😔
Powerful voice. Our filipino people always worry about our own immigration each time they leave, even when they have the necessary documents. I understand they have to do screenings for certain issues, but they definitely need to do better.
Exactly. It's absurd how it's more difficult to pass though philippine immigration than foreign immigration. The last time i traveled overseas, I was interrogated like I committed a crime. They completely ruined my trip.
Corruption is back in the Phil. Airport.... Obvious
Nakaka taas ng dugo pag nakakarinig ako ng mga ganitong bad experiences about sa immigration officers na wala sa katinuan. Tapos ang gobyerno wala man lang ginagawang aksyon sa mga yan.
only in the philippines
HWAG PO KAYONG MAG-ALALA, ,MAPO PROMOTE PO ANG IMMIGRATION OFFICER NA YON, GAGAWING CHIEF, FOR A JOB WELL DONE.
@@iceybleu4498 mapopromote siya, ilalagay siya sa pakpak ng eroplano tagalinis habang lumilipad sa ere
@@Nae_100 SANA NGA, NANG MAUBOS ANG MGA SALOT SA PINAS.
Incompetent government equals incompetent officials specially the Bi
Do not use the issue of human trafficking to cover up the inefficiency, and power-tripping, of your BI personnel. Kick that BI officer.
Sorry to hear about your experience
They purposely do it and wait for the client to bribe them.
The BI refused my fiance from boarding her flight in Manila. She had all the paperwork and visas for her travel. She was going to meet me in Vietnam for a months holiday. They said that she needed a letter from me stating that I was supporting her trip. As I was boarding my flight from Australia I was unable to send letters etc. So she was tossed out of the airport late at night with nowhere to go and in an extreme emotional state. The travel insurance I paid for her refused to help with her flights that had already been paid. Thanks a lot SAFETYWING. They said it was her fault she couldn't take her flight. When I emailed the BI the next day they said it was up to each individual officer to make a decision on a persons travel. This has left her extremely reluctant to want to even try leaving the country again. I am sure there are a lot of similar stories but people are to afraid to complain.
Nobody want to say it but this only mostly a female solo traveller problem. Had a friend go on a solo trip to a nearby country. I told her specific things to do to avoid exactly this type of thing happening, because i know shenanigans like this about Ph immigration. I told her to prepare “show money” like a passbook with savings stated on it, a picture of her degree saved on her phone, along with pics of “hi end events” shes pictured in. I also told her that she can avoid being questioned if she just “looked rich” so i told her specifically to dress nice and wear makeup. She later thanked me for telling her all this as when she was at immigration, another pinay lady was not let thru and was crying. MIND YOU THIS WAS OVER 10 YEARS AGO.
@@18pristine i think it could only end if someone go suicide because of being offload .or if someone got offloaf hired someone to kill that bullshit BI 🤣, just a taste 😁🤣🤣🤣🤣
@@18pristine I'm going to tell this to my friend who's going to take a flight to meet her fiancé's fam in the U.S.. Salamat..hope na magwork din ito sa kanya
@@Likesmatchamilktea ill add more in this case, prepare an invitation from the fiancées parents inviting her over via email with address and phone number of the parent. Attach a picture of the fiancée with the parents. Then prepare a picture of ur friend and fiancée so they can compare the pics n validate identities. Plus, make sure on the day of departure, make sure the fiancée is available in case they need to contact him, preferably via FaceTime for even more identity validation. I know this sounds like a lot, PH immigration sucks
That actually just means they wanted to milk her money knowing she had an Aussie fiancé.
Thanks for sharing
I am impressed with your nerves. Very good information. Thank you so much. They need a training program to evaluate their performance to work professionally.
It is about time that all victims from decades ago should come together and rally against the BI officers. Let them answer all those financial losses & psychological impact we all went through. Please help us Office of the President, Raffy Tulfo, PAO, etc..
Rally ? Kinda. Victims should do a class action against B I. Sue. This would certainly cause change. U have ppl at Immigration making decisions beyond their scope of employment. Conducting illegal searches on private citizens. An example accessing phones for irrevelent information. Asking for bank statements. Not required at Immigration airport. Pathetic. Management must be just as dumb as the frontline cos is management that train these fools.
dapat irequire mga IO to have body cameras on them. Grabe nakakasuka yung lack of accountability.
gud PM po
from japan
thankyou po always
s very clear n mga update
nyo
take care po always😊😊
I'm also victim of questioning so much and waiting for so long in the line though most of my life I was in abroad and I'm not a teenager anymore.
If the immigration office really cares and is serious in screening all departing Pinoys, why don't you require them to appear in your office days before actual departure? This way you can ask all relevant questions without the risk of passengers missing their flights.
Tama
Barking at the wrong tree or they just target those they think will have capacity to give them pampadulas.
Oooor pay the missed flight. LOOOOL
Tama
No need to apologize BI. Replace everybody there, they are Hardcore Corrupt
It seems like that
Agree, total revamp!!!!!!
The Senate need to address this issue!
That immigration officer needs to be fired. She needs to be reimbursed all her expenses and moral and financial damages. An apology is simply not adequate and sufficient . It should come from their own pockets and not taxpayer money. It was their planin stupidity. All those involved should not be permitted to leave the country and their relatives. There should be accountability on the part of these blatantly corrupt officials.
Being a solo traveler doesn't mean you're illegally moving to another country. Self love is important. You don't always need to be with your love ones when traveling.
We understand the procedure that it is needed but what I observe is an abuse of power or authority. The BI officer who interviewed her Baka trip Lang or was not afraid because he/she know that they have no accountability or not liable if ever the passenger would miss the flight. Although airport staff came to the office inform the passenger and the officer that she is the only passenger has not boarded yet, and yet she miss the flight. The officer will not pay for the missed flight and rebooking. The privacy was also breech, he keep scrolling on her emails on her phone. So for that officer it's okay Lang, browse Lang nang browse even you only want to see the email that she book or confirmation, that's a breech. No accountability and abuse of power. I hope they are not using this tactic to force passengers to bribe them and I hope it is not. I hope not all officers are not doing it. They have to make sanctions in this kind of cases and refund them or rebook their flight and assist them until it is settled. They have to fix it and keep reminding their officers to be professional.
They have to also fix the BI main office customer service or in the airport, people are calling and reaching in your phone but no one answers. How would they fix the problem if the services is not available.
The reason there's nobody there because they are roaming around flashing there brand new smartphones 🤣 and drinking coffee at Starbucks
Obviously she was singled out because she looks like a native. Kung mistisahin iyan lusot agad. Corruption, and racism.
Those frequent flyers lalo na yong mga OFW, how often have you encountered a BI that greets you with a smile upon presenting your passporr ??? Tanong lang po.
@@reyvinaviles3914m
Nagmamayabang pa sa uniform nilang suot, they don't deserve it. Sa 10 empleyado, 3 lang siguro Ang nagtatrabaho Ng maayos, the rest money talks
BI needs abolished and agents arrested
Same experienced and missed my flight too. Traumatic. They dont care at all, its not their money if you miss your flight. As long they wont share expenses with miss flights, this will not stop. BI, Your highness!
The thing that bothers me though is that they never refunded her for the missed flight they have caused. I got 2nd hand anger because of that.
They probably plan that.
Ipublish niyo full name ng BI officer na yan. Pag mahirap na tao, nakikilala ng buong mundo. Bakit yan hindi maipublish? Kawawa talaga mga poor people
agree ! dapat malaman ang name ng erring immigration officer at sya mismo.mag public apology
Agree
Theres no hope in your BI.and airport. Forever worst
@@thaimayoree1494 tama... worst airport na nga worst bi pa.... bi talaga..
Ano expect mo. Mga magnanakaw nga sa pondo nanalo eh.
Remember their names guys! And call them out when something like this happened, we do this a lot, with my sister.
So thats their way of stopping human trafficking? Causing 27k more for a harassed traveller.
Only in the Philippines! BOI should be ashamed of this incident. Noon pa man kilala na ang BOI for power tripping. Sa kapwa Pinoy pa nila ginawa yan. 😢
Power tripping , sadly there’s more of them and it’s been happening for years
I hope more people like her go viral. It seems like, unless you show these people what's wrong, they wont do anything about it. It should hit them really hard in the face for them to take action.
God bless you!
We. Are thankful because your experience & your thoughts for what has happened is a big help to enlighten those immigration officers or officials who are doing an irrelevant job, many travellers have the same experience but no voice out that's why same issues happened, salute for your courage kabayan. They must compensate for your extra expenses,
These interviews should be recorded. Para may evidence both sides if they think may mali sa process. Para maging accountable ang BI officer at on record din mga sagot mg traveller. Tignan nyo, mababawasan yan offliad na yan.
Good idea to have interview recorded,., Someone pass the budget for BI to buy extra cameras and record all interview that was denied and give to passenger who request them.
I BET, THAT WILL NEVER HAPPEN.
Pano ma rerecord kung hawak yong phone mo😁😁😁
@@jonross8925 Honestly, I think willing lahat magrecord by themselves kung kinakailangan. Kung mahihintay ka pa ng fund galing gobyerno, ilang taon pa aabutin😅
@@feltorres4807 Obviously hindi sa phone mo. Ano yan Tiktok? Airports have a CCTV system so if you are subjected to further screening, it should be in a room that records both video and audio. Sa US at canada nga TV show yan border security eh pero sila yun pumapasok sa bansa nila hindi lumalabas because that’s just dumb.
I was surprised when this happened to me. I though the Philippines was a free country where I could freely travel but it turns out the government can stop you from exercising your rights just like that.
Connections are rampant in government offices.
Know the right people, and you'll discover groups and relatives know each other
Skilled workers and ethical professionals are thrown under the rug because of that, despite having high standards and a recognized difficult exam.
Another problem is the rising elitism within the country, but elites aren't the only problem.
Filipinos are prideful by nature, these includes the lower income.
Anything that can lead to insults can easily be a cause for problems and just end up in counterproductive results
Critical thinking and even thinking of the future generations are thrown under the rug
To summarize, the problem is the system, built and recognized by the people.
The way it is right now - the Philippines is eventually gonna become a failed state that relies on big name families to run it
you have no rights in the Philippines unless you know somebody or has plenty of money
Not the government but the people who work in the immigration
A free country has its own rules too for tourists, you could freely travel between islands if you've passed the necessary requirements tho.
Wtf is happening
This is not incompetence - it’s a feature of the system that will make bribery necessary or more likely to occur.
Kudos for speaking out 👍
Hindi lang yan simple case of power tripping or incompetence on the part of the BI officer (for not conducting a proper interview), graft and corruption ang mas malalim na dahilan diyan. Napansin ko they prey on women, mas marami silang tanong sa mga babae at base sa kwento ng mga nasa comment section dito, may subtle “sexual harassment” din in some cases. If you are a single female traveler, you are at risk of being harrassed by our very own BI officers, whether babae o lalake ang officer pareho lang sila. Actually, yung public apology ng BI is “sorry not sorry” ang tone. Hindi sincere ang apology nila. If they are sincere, they would offer to pay for the rebooking, pay for any other inconvenience caused, investigate the incident and the officer involved, and look into their interview process.
Thank you Maam you bravely voiced this out because same thing was happened to my son last 2018 when he visited my daughter who gave birth in cambodia to take care for a few weeks. My daughter bought again another ticket. And we just have to keep quiet.. Hopefully this nonsense or irrelevant interview with the travelers will not happened again. What if wala ng mapagkukunan ng budget to buy another one? So, thank u so much mam. It was a big help for our fellow Filipinos. 👏👏👏
This happened to me back in 2018, a BI was asking me to show a family picture when I was still a fcking 2 years old, my mom, dad, grandma, should be in the pic 😂, I got surprised and asked for him if hes serious and he said yes.....Good thing about this is that I have my friends doing some video recording that time and I had to MAKE A SCENE 😂, I shouted my friends and told them loudly what the BI was asking me to show, they laugh so hard to the point that some people were "nakiki-isyoso" 🤣😂🤣, my plan back then was to embarass the BI,, even my friends was able to comprehend my plan.... all of us were laughing histericly from the question and a security guard noticed the commotion, we told them abou the situation and a personnel I bellieve a higher manager was talking to the BI and then after 2 minutes, I'm good to go LOL.... but even then, we were still laughing so loud and still talking loudly about what the BI was asking me HAHAHA
My tip here is, ONCE you are done showing all the REQUIREMENTS you have the RIGHT to travel. Its the LAW and you NEED to fight for it... be firm
Pinagtripan Ka Ng B.I !...Nakaka gigil !!!! 🤬😡
It was an issue of BI protecting our own, thank you BI.
Thank you Cham for bravely bringing this up. Let the senate help create new rules/policy for single traveller while protecting our young from human trafficking.
According to the BI rep interviewed, the BI officer denied asking her for a year book pic. If that officer is lying, he/she shouldn't just be transferred, but be fired.
Also, BI should refund her ticket since this was a valid complaint.
Honestly tho, knowing those bstards, it's expected for them to resort to denial. I hope the consequent interviews be in record to prevent this kind of things.
Dapat may cctv
Of course they will deny it. That is why we should document/record our interaction with these bastards. We can't rely on their CCTV.
Put a new BI chief that is not my relative or your's 🤔🤭🥴🤕🤒
@@dll7658 in other countries I went in my recording sa immigration nila. Di ko lsng sure sa atin. 😂
I experienced this as well. I missed my flight after I was interrogated by BI only because I am a woman traveling with other women. I never faced such discrimination and disrespect from any foreign immigration officer ever.
Buti nga sa BI officer na yan at na-call siya. Bi officers need some serious retraining and castigation.
Hindi yan discrimination. intention talaga nila na i-delayed ka or i-offload kasi may naisakay na silang "chance passenger" sa eroplano kapalit mo. dun sila kumikita ng malaking pera.
BI need to hire educated people!
they probably think they can make money from her and turns out, she is not a newbie traveler.
Powerful voice should be heard
They should give her refunds. Conduct “efficient manner”? Hindi na sana sya na offload/naiwan ng flight. Naku, accountability BI. Accountability.
Efficient lol 😂😂😂 you can cry in front all day nothing gonna happen
ACCOUNTABILITY? IT'S FOREIGN TO PEOPLE IN THE GOV'T! BANK ACCOUNT MAYBE.
They're giving fellow Filipinos a very hard time. Easy for them to offload without considering the monetary losses, traumatic experience, effort and time.
They should refund her fare!!!!!!!
we went to canadian immigration to renew my passport and right away we were greated by this rude women that looked lifeless and looked like still hasnt had her first kiss at 50
BOI should pay this lady PHP 50, 000, including damages and interest, depending on how long she has to wait for her money! So many irrelevant personal questions! Santa Maria! Madre de Dios!! Walang hiya sila! P.I !!!
All that will still come from the taxpayers. Rather, let the immigration officers shoulder payments from their own salaries, and not the agency. Hold them individually responsible
@@kumarj4693 Ha yaar! Yes! I agree with you 100 % After all those bribes SOME of them are getting!
I have passed through many immigration checks in my adult life but the one that gives me anxiety is the immigration check in the Philippines. I have experienced what Cham experienced 10 years ago and haven’t gotten over the trauma.
Omg 😱
Same
Ive been to israel last January and it was very smooth experience I was just asked few questions in the immigration and they let me through right away…
We should thank her for voicing it out.. para ngayon matauhan lahat ng mga naka jan sa BI.
There are more issues pero ung iba kasi hindi malakas ang loob para i voice out.
The incident was not just an inconvenience! There was at least P27,000 damage.
I see it pure HARASSMENT
We were damaged for P40000.
This is nothing new tbh. I think it just got worst throughout the years. I remember back in 2015 when I was going to Dubai to visit my father. He prepared all the requirements and papers beforehand. I distinctly remember the immigration officer asking me for things like diploma, salary certificate, employment contract. So I told him directly that I don't have those things with me since my purpose is only for vacation, to visit my father. The only thing that was really needed was my visa and proof of place to stay at, to which I gave my father's rent contract. He even threatened me that he will have my checked in baggage searched to see if I was carrying any diplomas or TOR. I asked the officer why was he threatening me, that it is very inappropriate. So I told him directly that the only requirements that he should be looking for is my visa and where I would stay, thats it! He got angry and detained me in their office for further "investigation".
There they interviewed me again and even looked up my travel history, as well as my father's. I got held up so long that one of the employee of the airline had to collect me and inform the officers that the flight is already boarding. I was there for more than an hour! The whole time I thought that maybe they were just waiting for me to hand them some cash to release me.
Sorry is not enough, they have to be accountable for the damages and that corrupt officer has to be removed from BOI.
They ask like they're thinking you're a criminal.
Dapat charged to the BI officer the new booking of P27k since a staff was already calling out to her that it was nearing the boarding time..
Salute to this empowered woman!
Empowering? It was just simply a rant on social media. If you do find it empowering, you should try it yourself. ✌️😅
Anyone, man, woman young or old can or should make their grievances be heard or expressed about any gov't malfeasance or overreach.
@@ericsn6158 and why not, if she does not speak, she won't be heard! For me a woman who is informed, knowledgeable is empowered!
@@elenanavas9857 Like I've said; anyone, women included, are entitled to speak out and voice one's assertions and should be the 'norm" (Fils in general are too timid and shy and rather keep their mouth shut in face of govt official mistreatments). At face value this is nothing more than speaking out and having a rant in SM but if you really do find this inspirational and empowering then good on you. You should give it a try.
@@ericsn6158 Filipinos sometimes opt not to speak to avoid complicating the situation, and that is our culture! However the situation that confronted that woman ought to be heard by authorities, to improve gov't services and for that reason salute! Just that
@@ericsn6158 I learned to be assertive when I worked abroad for more than 10 years. When I came home for good my daughter is embarrassed whenever I assert my rights in situations that I have to.
i do hope they hold that officer accountable for this, apologizing is not enough, officer should pay for the damages and delay
Yes thank you dear!! I hope now they know there place. Philippines is one of the very hassle place to exit kaya ang bansa natin laging bagsak ang ekonomiya. Thank you dear to your voice to give them alarm what they do to other travelers!
The BI have to pay you for your missed flight ✈️ plane ticket
they should pay you for re booking your flight and compensate you for the inconvenience. i also highly suggest to name that person who caused the delay. but you what i think is that they overbooked the flight, gave your spot to someone else and used you as the sacrificial lamb
You ask them to re pay her or rebook her ticket 😂😂😂😂you got to be kidding when PAL delay or cancel flight so many times it took them or maybe not to refund 😂😂😂😂
DAPAT MAGKAROON NA RIN NG BATAS katulad ng batas na inihain ni Col Bosita sa Congress -- kapag mali ang ginawang panghuhuli ng MMDA or Pulis at ito ay nanalo sa apila, magbabayad agad ang humuli or ang govt agency ng nanghuli sa taong naperwisyo.
So, kapag ang BI ay nag cause ng delay or miss flight ng isang pasahero, dapaf panagutin ito at magbayad sa lahat ng gastos na kinaharap ng pasahero.
ngekk airplane sinasakyan? 0% hindi ka mabubuhay kung bumagsak ang eroplano
@@reyvinaviles3914 sana nga mag karoon ng ganyan batas at sana, walang sino man BI ang pwedeng mag offload, ang tanhging pwede lang ang bansang pupuntahan nila, at dapat ikaw lang ang pwedeng sisihin kapag may ng yare sayo, dapat ganun,
@@LoveUnboxxing ano daw? magtagalog ka na lang
“Inconvenience” says the headline. Mamser that was certainly more than an inconvenience.
Article III, Section 6 of the 1987 Philippine Constitution guarantees the liberty of travel, which shall not be impaired except in the interest of national security, public safety, or public health, as may be provided by law. The provision covers the right to travel both within and out of the country.
Every Filipino should know this! 🤓💡
Sorry is not enough dapat jan Alisin na baka gawin din nya yan sa ibang mga traveller...
The attention of the senators and the President should be called because travel abroad has become a privilege for local Filipinos. Human traffficking should never be always used as an excuse to discriminately make ordinary Filipinos second class citizens when it comes to travel in their own country. It is time for the senators and the President to intervene to rationalize the process of intervewing Filipino departing passengers.
Maybe?Specially those elected officials in BI maybe may mga Padrenos that they need to blah blah blah!
Please we need your help dear Senators we demand for our financial losses and trauma at the BI.
Godbles po Tama lng
Why our immigration office not being called out??? This is frustrating. She needs to be compensated.
Next time people get your phones ready when you're interviewed by the immigration officer. That's for your own safety.
Tama lalo pa dinideny yong mga mga tinanong na di naman related sa pagtatravel
BI: Sorry.
BI: We're not going to do anything about it.
I hope merong reimbursement na nangyari.
I had experienced a lengthy questioning at the BI also during my 1st travel out of the country 8 yrs. ago. Most questions were relevant about me and the reasons of my flight though it was uncomfortable sitting there at first which lasted approx 20-30 mins. waiting time.