Great question! If you're seeing a white flashing light, it means the Sonos system is booting up after being plugged into power or it’s waiting to connect to the network. Here is a handy guide for the meanings of the different LED lights: support.sonos.com/article/sonos-led-lights
@@sonos Hey thx for the quick response. Thing is I was hold down the connect button when plugging it back in, hoping to get the bar to reboot because it suddenly stopped connecting to my router a few days ago. My other Sonos devices continue to work fine. So seems something is wrong with the bar.
Thanks for the additional information. It sounds like you could benefit from a consultation with tech support. Please submit diagnostics on your system (from your app, select Settings > Support > Submit Diagnostics) and reach out to the team at support.sonos.com/contact so they can take a closer look into what could be going on.
Ah, I had a support chat which is how I knew about the reset procedure. The support guy didn’t suggest the diagnostic step. I just now did that & will call again with that info. Thx again!
Hi Jay, sorry for the frustration. Can you please share more details on what you need help with regarding connection issues? Feel free to also reach out to our support team directly: support.sonos.com/contact
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We're in 2024 and Sonos still hasn't been able to prepare a full-featured mobile app for 80% of the market. This is really disgusting...
My beam is non functional since new app 😢
Very helpful thank
FIX YOUR APP!
꧁•⊹٭Love my SONOS!٭⊹•꧂
What if the indicator doesn’t flash orange & white, but just flashes white? Then what?
Great question! If you're seeing a white flashing light, it means the Sonos system is booting up after being plugged into power or it’s waiting to connect to the network. Here is a handy guide for the meanings of the different LED lights: support.sonos.com/article/sonos-led-lights
@@sonos Hey thx for the quick response. Thing is I was hold down the connect button when plugging it back in, hoping to get the bar to reboot because it suddenly stopped connecting to my router a few days ago. My other Sonos devices continue to work fine. So seems something is wrong with the bar.
Thanks for the additional information. It sounds like you could benefit from a consultation with tech support. Please submit diagnostics on your system (from your app, select Settings > Support > Submit Diagnostics) and reach out to the team at support.sonos.com/contact so they can take a closer look into what could be going on.
Ah, I had a support chat which is how I knew about the reset procedure. The support guy didn’t suggest the diagnostic step. I just now did that & will call again with that info. Thx again!
Happy to help! Keep us posted on how things go.
terrible product doesn’t even reset
How long does it taaaake, holding on for dear life here
Hi Emil, checking in! Did you need help resetting your soundbar? Let us know! Happy to help.
I need help please it’s STRESSING ME OUT!! 😤😤
Hi Jay, sorry for the frustration. Can you please share more details on what you need help with regarding connection issues? Feel free to also reach out to our support team directly: support.sonos.com/contact
Fuck sonos. The app is just horrible
omg fix your goddam app
What a terrible product