Yeastar Call Center Priority Queue Explained

Unlike traditional queues that follow a “first in, first served” approach, priority queues handle calls based on their assigned priorities. Calls that have a higher priority can bypass those that have a lower priority in the queue to receive faster service.
In this video, we'll dive into the Priority Queue feature and break down how the Weight and Acceleration parameters work.
Ready to try it out? Start your 30-day free trial now: www.yeastar.com/cloud-pbx-fre...
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Chapters
00:00 Priority Queue
00:45 System requirements
00:53 Switch on Priority Queue in the system
01:15 Explaining Weight
01:43 Explaining Acceleration Weight
03:05 Try it today!
➡ Configuration manual: help.yeastar.com/en/p-series-...
➡ Learn more about Priority Queue: www.yeastar.com/voip-phone-sy...
➡ New to Yeastar P-Series Phone System? Explore here: www.yeastar.com/p-series-pbx-...
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