Joe Lycett Impersonates RBS Boss to Get £8,000 Back to Scammed Customer | Joe Lycett's Got Your Back

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  • Опубликовано: 7 апр 2019
  • Subscribe to Channel 4 for more: bit.ly/2v2I6SY
    Watch the FULL episode on All 4: bit.ly/2UePlXq
    Joe Lycett impersonates RBS Boss Ross McEwan to help return £8,000 back to a scammed customer!
    #JoeLycett #RBS #Channel4 #All4
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Комментарии • 2,4 тыс.

  • @Channel4Entertainment
    @Channel4Entertainment  5 лет назад +459

    Anyone into basketball??
    Watch the FULL EPISODE: bit.ly/2UePlXq

    • @boringfunny2767
      @boringfunny2767 5 лет назад +5

      Channel 4 pin my comment
      Pin my comment
      Pin my comment
      Pin my comment
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      Pin my comment
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      😂 JK

    • @RIXRADvidz
      @RIXRADvidz 5 лет назад +7

      why not just post them to Youtey here like you do these snippets of tease.
      linx stinx

    • @mattsmith5267
      @mattsmith5267 5 лет назад +2

      Great job Joe, really great show, live it. It is just perfect for your kind of mocking officialdom humour, and you get results.👍😂

    • @PopaDom212
      @PopaDom212 5 лет назад +2

      Love basketball

    • @orisonhousingfoundation3563
      @orisonhousingfoundation3563 5 лет назад +2

      Channel 4 more men like this needed across television well done Channel 4.. 👌

  • @miranda6769
    @miranda6769 5 лет назад +6703

    the devil works hard but joe lycett works harder

    • @gregsb3454
      @gregsb3454 5 лет назад +2

      Miranda "

    • @MaSoNGaMeR115
      @MaSoNGaMeR115 4 года назад +1

      thats so anti Semitic!

    • @emmagbates
      @emmagbates 4 года назад +5

      Miranda i know he’s a hero 💜

    • @donb2527
      @donb2527 4 года назад +1

      Connor Richardson
      Banks are morally wrong? So lending people money so they don’t need 100% of the money to buy a house is evil? I’d like to see where you’d live if the bank didn’t lend you 80%, or are you renting, and is that better?
      Moron.

    • @charlie271210
      @charlie271210 4 года назад +7

      @@MaSoNGaMeR115 whats anti Semitic about what miranda said? you need to explain why you say this crap. cos its bollocks you idiot.

  • @jonjohnson2844
    @jonjohnson2844 4 года назад +4125

    I follow a simple rule: Never have any money and you can't be scammed out of it.

    • @Zombies8MyPizza
      @Zombies8MyPizza 4 года назад +10

      Roll Safe, is that you?

    • @bongodongo9229
      @bongodongo9229 4 года назад +12

      Extreme cheapskates, is that you?

    • @Serpicoprime
      @Serpicoprime 4 года назад +9

      Sounds fool proof

    • @01imh
      @01imh 4 года назад +4

      Broke niggas ARISE!!

    • @Raych666
      @Raych666 4 года назад +11

      I do this without trying

  • @triggerhappymaceface3741
    @triggerhappymaceface3741 5 лет назад +4179

    Joe Lycett is 'Chaotic Good' personified

    • @GayBennyyy
      @GayBennyyy 4 года назад +61

      Literal chaotic lawful

    • @craftistic82
      @craftistic82 4 года назад +101

      Who's Joe Lycett? I only see Hugo Boss here.

    • @tyson31415
      @tyson31415 4 года назад +11

      They broke rules?
      Now I can too! Hold my beer while I bring justice to the wicked! Somewhat more vigorious than necessary but.. all in good fun!

    • @RealityDysfunction85
      @RealityDysfunction85 4 года назад +12

      @@GayBennyyy chaotic lawful is not an alignment...

    • @vectorworm
      @vectorworm 4 года назад +6

      @@RealityDysfunction85 it should be though

  • @godgrant123
    @godgrant123 5 лет назад +3603

    we wont refund your money .. "but this will be publicised on tv"
    ah okay, we will refund you and look like a good bank

    • @gee3883
      @gee3883 4 года назад +71

      8 min add for 8k bargain .

    • @masterc8294
      @masterc8294 4 года назад +55

      why the bank has to refund her for her own fault and stupidity in order to look like a good bank?

    • @angrymancunian
      @angrymancunian 4 года назад +21

      Bunch of fucking fraudsters....they even managed to.convince the nation twas labour who caused their financial irregularities....the bleedin cheek.

    • @TheDawsonGamer
      @TheDawsonGamer 4 года назад +6

      Ben Forshaw leave it out pal

    • @stellar783
      @stellar783 4 года назад +62

      Master C No it was not, the number that called her was a legit one of their bank, now I don’t know whose fault is it that some rando out there was able to use it, but it’s definitely not hers. Also, the bank is aware of these issues, the least they could do is email or message people warning them about it, otherwise it’s not “doing *ALL* we can to prevent blah blah..”, it’s not giving two *beeps * about their customers.
      But why do I have to explain this to you when it’s your own fault and stupidity for not comprehending the issue?🤷‍♀️

  • @dove8722
    @dove8722 4 года назад +2457

    So happy she got it back. Hearing her on the telephone stressed me out

    • @Thanos.m
      @Thanos.m 4 года назад +77

      @Alexander Kennedy so what it is nat west's job to protect its customers and they clearly failed

    • @grimhasty3597
      @grimhasty3597 4 года назад +56

      @@Thanos.m Can't exactly protect someone from a phone call like this. There's no failing if someone willingly transferred their money like this. The banks are constantly talking about how they literally never make these types of calls, and would never suggest transferring funds like this, yet someone falls for it nearly every week.

    • @Realisticallyliteral
      @Realisticallyliteral 4 года назад +35

      @@grimhasty3597 well, the scammer's gotta get all her account information somewhere, right?

    • @hannahappleby5942
      @hannahappleby5942 4 года назад +10

      @@grimhasty3597 where's all the info come from?

    • @tonymakaroni2898
      @tonymakaroni2898 4 года назад +11

      I think it's idiotic to expect bank to protect you from your own stupidity. SHE IS STUPID and should have never gotten bank's money, scammer still has the same money. Shame on Joe/Hugo.

  • @noahboyle4972
    @noahboyle4972 4 года назад +3615

    The fact the scammer knew her recent transactions and card numbers etc makes it seem that NatWest had a data breach and it is in fact their fault (might be wrong but)

    • @D3w10n
      @D3w10n 4 года назад +497

      That, or scammer had some spyware on her device. While they can get most of info about transfer and recent purchases, they still cannot transfer money due to certain protections. But the whole scam is very high level tbh.

    • @justanotherhappyhumanist8832
      @justanotherhappyhumanist8832 3 года назад +167

      Either that, or they just stole her mail and recent bank statement.

    • @justanotherhappyhumanist8832
      @justanotherhappyhumanist8832 3 года назад +52

      A J All of those details are available on paper bank statements, though. My brother lives in a block of flats and everyone’s mail is delivered in mailboxes at the ground floor of the building. Someone stole everyone’s mail in his building, and loads of people in the building, including my brother, had dodgy transactions coming out of their bank accounts. I don’t really know what happened to the people involved, but they ordered things from my brother’s account like televisions and bicycles. Obviously they had these things delivered somewhere, so it shouldn’t have been too hard to catch the morons, but it was obviously really inconvenient for everyone in the building, since most people didn’t realise until after the money had already come out of their accounts.
      It’s actually really easy for people to know this kind of stuff just by going through your mail. That’s one of many reasons why it’s best to limit paper transactions.

    • @justanotherhappyhumanist8832
      @justanotherhappyhumanist8832 3 года назад +49

      A J Fraud doesn’t work in just one single way. I know for a fact that people have committed fraud using stolen bank statements and mail, because it happened to my brother’s building and the police confirmed this.
      There are many ways that fraud happens - both the way that you outlined and the way that I’ve described are plausible (although I agree that your way is probably more likely in this particular case given the lengths they had gone to to make this appear legit).

    • @justanotherhappyhumanist8832
      @justanotherhappyhumanist8832 3 года назад +17

      A J I mean, my brother’s building is large - half a century ago it would have been considered a skyscraper, and it has hundreds of tenants. They were able to get lots of people’s personal details, and implement a wide variety of scams using the information they got stealing people’s mail from just that one building. Those details were either sold, used to directly scam people in the building, or, in my brother’s case, directly access their accounts and make purchases.

  • @lilyfox313
    @lilyfox313 4 года назад +1022

    The bit that concerns me is that they had details of her recent transactions and payees. They therefore must have had some access to her account, which is a lot more worrying than the scammers that just call random numbers hoping no one will check they're legit.

    • @ImSoberOfficer
      @ImSoberOfficer 4 года назад +73

      As long as you have someone's full name, date of birth and address you can simply call their bank, give them that information and receive the 5 most recent transactions for accounts held by that person

    • @bellamee2775
      @bellamee2775 4 года назад +66

      @@ImSoberOfficer, that needs to be stopped then.

    • @ImSoberOfficer
      @ImSoberOfficer 4 года назад +32

      @@bellamee2775 I agree, unfortunately the law allows this so that debt collection companies use that information to make sure that the person they're collecting from is A: who they say they are and B: has money ingoing/outgoing so they can collect the debt.

    • @janani1826
      @janani1826 4 года назад +8

      @@bellamee2775 no people jsut need to know that they can do that. We need a list of what is easy to access info so we can find out what we need to trust them ( but that would also mean them knowing it 😂)

    • @angelaandersons7918
      @angelaandersons7918 4 года назад +9

      @@ImSoberOfficer That's where GDPR should come in.. Shocking this happens to Claire and others like her

  • @BelleFlower15
    @BelleFlower15 5 лет назад +239

    Hearing her panic and grief when they played that recording was so distressing. Broke my heart. I'm so glad she got her money back!

  • @partlyironic
    @partlyironic 3 года назад +578

    Ok but the fact that poor girl went through all the checks she could think of...they were ringing from the natwest number, that alone would get most people to trust them. Terrifying.

    • @Colin_
      @Colin_ 3 года назад +38

      Rbs / natwest will very rarely, if ever, call you from anything other than withheld/private numbers. The contact numbers on the back of your cards will never call you as they are inbound numbers for customer services.
      Fraudsters can spoof (Disguise) their own phone numbers to appear to be other numbers. Bank staff will never give out their last names and if they are calling you will not ask for any bank account info. Banks will also never ask you to transfer funds. There are other ways to add security for telephone interactions so you can verify the identity of bank staff callers. Please contact your own bank for that info.

    • @lorddarlo6194
      @lorddarlo6194 Год назад +8

      The Fact she is Nurse to makes it even more sick

    • @yuki97kira
      @yuki97kira Год назад

      My only main thing now is that usually they send mail and numbers are for customers.. But still... Its not a concrete ways of running away from scam

    • @evilchicken17
      @evilchicken17 Год назад +1

      Anyone can fake calling you from any number or fake emailing you from any email address (including your own)... Just like anyone could write any from address on an envelope. This is not at all a new type of scam.

    • @mrbejam
      @mrbejam Год назад +7

      Always say “I’ll call you back on the number I have” then go to the branch.

  • @joebleasdale5557
    @joebleasdale5557 5 лет назад +1164

    Joe Lycett is hilarious and a super witty and savvy national treasure. He actually needs to host Watchdog.

  • @SilverFlame819
    @SilverFlame819 4 года назад +175

    Her voice on the phone to the bank... So sad. Her panic totally gave me anxiety. :(

  • @PokerPlayerJames
    @PokerPlayerJames 4 года назад +404

    Ah the old "You can't film in this location" bollocks that businesses always pull after being caught out on camera.

    • @willch.2259
      @willch.2259 4 года назад +28

      And the "we can seize your property" thing, is that legitimate or a scare tactic?

    • @AnnoyedWoof356
      @AnnoyedWoof356 3 года назад +44

      Will Ch. nobody can take your property off of you without a warrant

    • @willch.2259
      @willch.2259 3 года назад +2

      @@AnnoyedWoof356 Decent. Hopefully this applies to schools.

    • @pkk639
      @pkk639 3 года назад +24

      You can film in public i.e in the street but inside buildings they have the right to refuse but they can only tell you to stop filming. Security guards have no legal powers and cannot take any property from you, they can only ask for it (basically intimidate, threaten and ACT as though they have the authority to take your property and HOPE you give it to them). Security guards are just average joes in a black uniform. Perhaps the only thing the bank security guards have over other places is the right to detain people (due to it being a bank and calling it as 'suspicious activity') as detaining/falsely imprisoning someone is illegal.
      (Naturally this is all irrelevant if an actual crime is being commited).

    • @PokerPlayerJames
      @PokerPlayerJames 3 года назад +4

      @@pkk639 I'm aware they have the right to refuse it on there private property, especiallyin a bank, like. . . Duh!
      It's just fun to note that they're A-Okay with filming until they clock that they're going to be criticised.

  • @richbuilds_com
    @richbuilds_com 5 лет назад +2741

    If you get calls like this: Just ring off and ring back the organisation on a number you know is real (their website) and ask them to confirm.

    • @stevieh9860
      @stevieh9860 5 лет назад +174

      If you ring back, do it from a different phone. They stay on the line so when you ring back, you think it’s the bank, it’s still them.

    • @nimoy007
      @nimoy007 5 лет назад +118

      @@stevieh9860 stevie, I think you misunderstand how this works. If you type the number in manually (a known good number), none of what you just said will happen. I don't know 100% what will happen if you tell your phone to call it back, but pretty sure it would do the same. The whole point is that the call came from what looked like a legit number, so if you call the legit number back, you will reach the actual company, not the scammers/number spoofers.

    • @Matmaster50
      @Matmaster50 5 лет назад +136

      @@nimoy007 I think he's on about the newish scam police warned about lately I think It only works on landlines but they can somehow keep your line open so even if you dial a new number it goes back to the scammer saw it on a watchdog a few months ago.

    • @hutchie4321
      @hutchie4321 5 лет назад +15

      @@stevieh9860 hahaha i think someone has watched a few to many bank robbery films people arent physically tapping into the phone line of a bank (if this was the case poepl would be seriously fucked as they could do far worse if they had that type of technology! Doesn't take the CIA to perform a simple ghost call. I have never done or don't get why anyone would want to but i could quite easily do it from my laptop. Its just a display not the actually phone number that is calling. I've been harrassed by scammers after talking shit to them down the phone and they genuinely called me back and it said they were calling from 'suck my tits'. yes, i thought this was quite funny as well tbf! all jokes aside people need to be so careful with how easy it is to be scammed. Never believe a bank, loan company, car finance etc would ask for such information over the phone or email. They would most likely ask you to come into the nearest local branch!

    • @stevieh9860
      @stevieh9860 5 лет назад +65

      Matmaster50 correct. You put the phone down. They don’t. You are still connected. And yes I think it is just landlines. If you get one one the landline, use a mobile to ring the actual number.

  • @LiamEFC.
    @LiamEFC. 5 лет назад +1153

    "Is ne1 in the office" 😭😭

    • @gojeta1999
      @gojeta1999 5 лет назад +9

      Thought it was a post code

    • @redyellowpink01
      @redyellowpink01 4 года назад +1

      I didn't even notice the abreve 😂

  • @plkj007
    @plkj007 2 года назад +47

    This exact situation happened to my old man. The scammer was actually able to tell him his security details which Barclays should have been keeping safe and secure. They used these grounds to gain my dad’s trust and therefore he sent a load of money as Claire did. Barclays tried to play the same cards as Natwest did here, but once we said to Barclays that this was down to THEIR lack of ability to keep security details safe in the first place, they were stumped. After a few days, Barclays paid every penny back and said nothing else. Never settle.

  • @benmccullough3605
    @benmccullough3605 4 года назад +214

    Imagine being a business owner and seeing Joe with his camera crew

    • @daniellenederpel916
      @daniellenederpel916 3 года назад +17

      I imagine its like when your mum calls you by your full name, just going over everything you've ever done wrong

    • @Nippleless_Cage
      @Nippleless_Cage 2 года назад +2

      Why do I hear boss music

    • @oldbetter-or-for-worser8359
      @oldbetter-or-for-worser8359 Год назад +2

      ​@@Nippleless_Cage Hugo boss music

    • @ipellaers
      @ipellaers 2 месяца назад

      "Oh god, some dumb bitch fucked herself, and now we can pay for it because otherwise these dumb plebs somehow blame us for their stupidity. We fucking told em not to do businuiss with random people calling them out of the blue, and on top of that now here's some self involved cowardly bawbag that's too afraid of going after the REAL criminals so he's just going to commit the crime of blackmail in order to look like the elevated being that fixed all this".
      PERSONAL RESPONSIBILITY, ever heard of it?! And for the dumb fucks saying the bank should have protected her... How? How are they going to stop people putting everything and their social security number on facebook? Call before each and every single transaction? Millenials where bad, but you entitled lot are worse.
      I hope they quadrupilled her bills after that.

  • @SuperButters90
    @SuperButters90 4 года назад +142

    Literally NEVER EVER deal with anyone who calls you. They might call you to let you know this, however you should always call them back from a phone number from official websites.
    Sometimes they can be legit, but please don't take the risk. Hang up and call back on an official number from their official website. It's for the best. Never transfer money to keep it safe, the bank is expected to freeze the account.

    • @MuayThaiSabaiSabai
      @MuayThaiSabaiSabai 4 года назад

      When exactly can they be legit?

    • @muserock2367
      @muserock2367 3 года назад +7

      @@MuayThaiSabaiSabai Fraud detection departments in your bank will sometimes phone you if they suspect there's been suspicious activity on your account. But they won't ask you for passwords or codes etc and will just tell you to get in contact with the bank ASAP. When I was in Africa for a few months every time I made a cash withdrawal they phoned my mobile to tell me someone in Africa was withdrawing cash from my account and I was just like "Yeah that's me" haha. They sometimes also ask you to phone them like they did with me once when I tried to make a £400 payment on a holiday online. I had to phone my bank and answer some questions to prove it was actually me but again they didn't ask for passwords etc. At the end of the day, if someone has removed money from your account the bank can trace where it went and retrieve it. It's if you transfer it yourself they can be a dick and say "well you sent the money so it's your fault"

    • @MuayThaiSabaiSabai
      @MuayThaiSabaiSabai 3 года назад +1

      muserock2367 Alright, I know. Just wondered what you were referring to.

  • @noxnilrem9351
    @noxnilrem9351 4 года назад +85

    The genuine joy I felt when hearing that she got her money in the end was overwhelming. Joe Lycett is a freaking saint.

  • @elegantruin
    @elegantruin 4 года назад +140

    Who needs a Lawyer when we have Joe Lycett

  • @crazyrobots6565
    @crazyrobots6565 4 года назад +433

    The worst part of being scammed like this is the victims then feel really stupid.
    I've had member did my family be frauded like this. And they feel embarrassed and stupid. Not unlike many victims of many crimes.

    • @Chris_t0
      @Chris_t0 4 года назад +8

      They should feel stupid, I wish people like this did not get refunded

    • @cassun603
      @cassun603 3 года назад +31

      @@Chris_t0 While I agree they should feel stupid, they most definitely should get their money back. Fraud is a crime, and we should not punish the victims of crimes

    • @Chris_t0
      @Chris_t0 3 года назад +1

      ​@@cassun603 Yes they should get there money back from the person who did it, definitely not through the bank who has to fork out their own money just cause they have a stupid customer. This specific customer was dumb as hell, the bank knew it too but had to refund even though it was a dumb look for the bank, just cause it was for cameras. Now other idiots will think the bank will cover their stupid asses.

    • @AnEmu404
      @AnEmu404 3 года назад +45

      Chris -0 I usually like to stay calm, but Fuck you. You have no idea what’s going on in someone’s life, many people are emotionally vulnerable and may be in a tight spot financially, so could be easily tricked or panicked. Scammers often use a sense of urgency which can be very distressing for mentally or emotionally vulnerable people, so they fall prey to it. Making them feel stupid after helps no one.

    • @Sam-Cain
      @Sam-Cain 3 года назад +27

      @@Chris_t0 Mate, when has a bank ever given a shit about your well being? They only ever care about their bottom line. They are scum. If nothing else, they deserve to lose a fraction of a fraction of a fraction of their profits to do the right thing and refund fraud victims. Fuck 'em, they can take that hit and should be taking hundreds more like it.

  • @marksmith-Toon23
    @marksmith-Toon23 5 лет назад +1500

    Well done on getting that ladies money back 😊

    • @Fifury161
      @Fifury161 5 лет назад +8

      Technically he didn't get her money back, did you actually watch the video?

    • @gagers78
      @gagers78 5 лет назад +41

      @@Fifury161 the technical difference between getting paid 8000 and having 8000 fo your own money is so marginal who cares.

    • @Fifury161
      @Fifury161 5 лет назад +6

      Clearly anyone that doesn't pay UK taxes...

    • @gagers78
      @gagers78 5 лет назад +8

      @@Fifury161 Sure it matters for taxes. But i don't know about you but i don't work as an accountant.
      The video was pretty wholesome just allow this person to word it technically incorrectly. To almost every other person the difference is negligible.

    • @spookym123
      @spookym123 5 лет назад +2

      ​@@Fifury161 By the same token then, technically, it never was "her" money anyway, unless the bank held and marked every banknote she ever deposited. Banks use our funds constantly for various reasons - investments, loans, etc. They simply made good on something that an astute bank would never have allowed to happen. There are two times I tried to conduct a transaction electronically with my bank, and because they were over a certain amount, I had to be there in person to handle them.

  • @elizabethjewel8157
    @elizabethjewel8157 4 года назад +49

    Looking back on how he says being in the newspaper was his proudest achievement
    And now Hugo Boss is international news

  • @ainewinterbottom7932
    @ainewinterbottom7932 5 лет назад +305

    Lycett you legend. Hilarious and lovely

  • @K_ingh16
    @K_ingh16 4 года назад +32

    next time security have me, I'm calling channel 4

  • @singrdave
    @singrdave 5 лет назад +458

    Joe Lycett's using his comedy powers for good rather than eeeeeevil.

    • @cyberpleb2472
      @cyberpleb2472 5 лет назад +1

      Robbing banks...is this "good"?

    • @insidebriansmind
      @insidebriansmind 5 лет назад +11

      Not a fan of Robin Hood?

    • @cyberpleb2472
      @cyberpleb2472 5 лет назад +4

      @@insidebriansmind If I recall correctly, the implication in Robin Hood is that the money was acquired from the poor unjustly. Here it seems that a company has been unjustly strong-armed (some might say extorted) into using their investors' money to pay for someone else's mistake.

    • @cyberpleb2472
      @cyberpleb2472 5 лет назад +2

      @@insidebriansmind Incidentally, this was the joke in my post. I'm not a fan of forcefully taking money from those that have earned it simply to compensate those that envy it.

    • @insidebriansmind
      @insidebriansmind 5 лет назад

      @@cyberpleb2472 I get you. I can see a new Trend of singing to bank tellers running rampant now!

  • @TheCarlbrian
    @TheCarlbrian 5 лет назад +27

    I work for NatWest, and I know we do a hell of a lot of work to help people see through scammers, but I must admit, this is brilliant.

  • @jasonsabbath6996
    @jasonsabbath6996 3 года назад +25

    When they launched into Bitch Better Have My Money I lost it! I was crying laughing so hard!

  • @AmmaSoelberg
    @AmmaSoelberg 2 года назад +33

    He's an actual hero, I know that this was funny and all but that money was to help that girl go back to Uni, that is quite literally her future. You can hear just how distressed she is on the phone call and what it meant to her. I hope she's doing well and is enjoying her studies

  • @thehALomolov2
    @thehALomolov2 5 лет назад +143

    Your bank would never call you trying to get you to send money outside the bank, if they're trying to protect your money.. They'd just freeze you're account till its sorted out.
    Moving the money outside is like building a vault and then storing your valuables in a suitcase outside the vault...

    • @jimbojones8208
      @jimbojones8208 5 лет назад +14

      Yea, she was dumb, her friend knew straight away that it was bogus. Some people are just fucking stupid.

    • @youweechube
      @youweechube 5 лет назад +6

      @@jimbojones8208 yep, and then the director of Natwest is shamed for "reasons"?!??!?!?

    • @youweechube
      @youweechube 5 лет назад +7

      @@nxgan1088 made mistakes, dont feel the need to cry to a tv show to rectify them for me and shame an unrelated person to give me their money.

    • @connarkent282
      @connarkent282 4 года назад +1

      @@jimbojones8208 I'm glad someone else said this. It's not the bank, they are following policy. The bank would never never ask your to move money out of your account. Even if they proved other stuff, that should be a flag. It's her own fault, for being an idiot

    • @hannahjeffrey7155
      @hannahjeffrey7155 4 года назад +3

      @@jimbojones8208 it's not her fault. It happens to many people, she isn't an idiot

  • @BensBrickDesigns
    @BensBrickDesigns 5 лет назад +442

    Well played. As someone who's had their card skimmed and money taken, this makes me happy.

    • @_J.F_
      @_J.F_ 5 лет назад +17

      Yeah, the only problem is that whoever took your money got away with it, and the only one to pay for your fuck up is the other bank customers, so how fair is that in reality?

    • @ryanredmond87
      @ryanredmond87 5 лет назад

      Prick

    • @dollarbill1232
      @dollarbill1232 5 лет назад +12

      @Repeat After Me: Please don't tell people to keep physical cash in a hiding place, this is awful advice

    • @youweechube
      @youweechube 5 лет назад +2

      getting skimmed is totally different in that you are genuinely not accountable, in this example in the video, she is very much at fault and the bank doesnt "owe" her anything other than attempting their best to recover the money. But of course sometimes it isnt possible, especially if the money has been further moved on to other accounts.

    • @iaincowell9747
      @iaincowell9747 5 лет назад +2

      @Repeat After Me:" If you have a good hiding place keep your cash as physical cash/bullion and only use cards when you absolutely have to", This is the most idiotic stupid advice I have ever heard

  • @justincoleman3805
    @justincoleman3805 3 года назад +122

    The scammers were able to set up two accounts in her name?
    Is that not alarming to the bank?

    • @Hydrasam
      @Hydrasam 3 года назад +8

      Claimed they were in her name when aske Sher to send the money

    • @xaverlustig3581
      @xaverlustig3581 2 года назад +8

      They might have just told her that, and in reality they were in the fraudster's name. The fraudster probably relied on the transfer being based on the IBAN and the recipients name not being checked.

  • @NicholasBrakespear
    @NicholasBrakespear 4 года назад +60

    None of these companies have proper security measures. My mother has been receiving calls recently from what are obviously Indian scam call centres, claiming to be from BT and saying that the internet is going to be cut off (we're with Virgin, so it doesn't even make sense). But she called Virgin to find out what they would actually do to prove they are who they say they are, if there was really a problem with the internet.
    Suffice it to say, they have no actual procedure for identifying themselves in this situation beyond claiming they're from the company. They might ask YOU for security information, but they have no way of proving their own identity, which is a major vulnerability for everyone, and it clearly isn't being addressed.

    • @nelsonglover3963
      @nelsonglover3963 2 года назад +1

      Phone back on the number on their website. Thats the only way you deal with someone phoning you up asking for details.

    • @evaahh9584
      @evaahh9584 2 года назад +1

      @@nelsonglover3963 even then, I’m fairly certain I remember there being a way to keep someone on the line.

    • @nelsonglover3963
      @nelsonglover3963 2 года назад

      @@evaahh9584 on a landline yes.

    • @Cheesus-Sliced
      @Cheesus-Sliced Год назад +1

      they don't have procedures because generally speaking, they do not call. They will send emails or text messages, usually asking you to go to the website, log into your account on the website and use the internal message system.

  • @blanktester
    @blanktester 4 года назад +13

    Hearing her reaction to the phone operator telling her they won't be able to get the money back is so chilling.

  • @lisajanedegara9858
    @lisajanedegara9858 4 года назад +14

    I've been watching all of the episodes back to back, and while other episodes were funnier (the Uber ears one had me crying laughing) this is one of the most impressive pieces of work done by Joe and the team. Companies fear embarrassment more than anything; his efforts restored this young woman what she was rightfully owed. I was already very impressed but now I am a FAN FOR LIFE! love u joe xox

  • @elizabethrose3187
    @elizabethrose3187 5 лет назад +30

    I feel like Joe Lycett was born to do this. I can't think of a more perfect show.

  • @joshpring1
    @joshpring1 3 года назад +9

    You're litterally a hero! Can everyone take a second to appreciate what a legend this man actually is.

  • @amyclarke41
    @amyclarke41 5 лет назад +122

    dont answer any bank calls go to the real bank and let them know 😣

    • @youweechube
      @youweechube 5 лет назад +2

      yeah reminds me a bit of Fonejacker when he was asking their account details so he could unlock the safe and clean it.

    • @kogo8107
      @kogo8107 4 года назад +1

      And then you go the bank and they laugh at you for not picking up an unknown number because it was the bank silly 🙄 I’d rather be silly than scammed

  • @technicalscience
    @technicalscience 5 лет назад +77

    Normally in these situations I say "What an idiot!", but they really did a good job with this scam and it seems it was very convincing! Glad to hear she got her money back :)
    Good work Joe!

    • @vaguelyawareofstuff2955
      @vaguelyawareofstuff2955 5 лет назад +10

      I'll say it for you "What an idiot". All she had to do was say "I'll ring you back on the number on my card" and that would've been job done.
      So no, she's an utter moron.

    • @cyberpleb2472
      @cyberpleb2472 5 лет назад +11

      She didn't "get her money back". She gave away her money. She got other people's money because a company was strong-armed and harassed into covering HER loss.

  • @Drathan666
    @Drathan666 5 лет назад +233

    I'm more bothered by your camera crew being illegally detained...

    • @enochchaos9152
      @enochchaos9152 5 лет назад +5

      Well it's private property so I don't believe it was illegal but I'm not 100% sure

    • @blacktiger171
      @blacktiger171 5 лет назад +34

      Enoch Chaos the recording is illegal as it was on private property yes, however I’m almost certain (although I could be wrong) a buildings security cannot legally detain them unless they have reasonable suspicion that they have stolen from the property.

    • @lostspace5811
      @lostspace5811 5 лет назад +3

      @@blacktiger171 so privateers own the law. Make banks government then... The pseudo-gov is the political archetecture and the real governance has given itself its own arm of the laws against freedom. They only give ground not when it is moral or ethical justice but if it will cost them more money to keep pushing the extortionate route.
      If it is private are the public allowed to enter the lobby? Why run a public front then if there is that much hostility.. If someone has a meeting give them a code to open the door.

    • @blacktiger171
      @blacktiger171 5 лет назад +2

      Lost Space honestly not even sure what you’re trying to say... if you’re referring to the recording being illegal... you can record private property from public property, just not within it without permission.

    • @lostspace5811
      @lostspace5811 5 лет назад +1

      @@blacktiger171 is a house private property?

  • @NymphieJP
    @NymphieJP 3 года назад +4

    As a recent victim of fraud my bank helped me out really well. It’s amazing that Joe got this sorted. Thanks, Joe!

  • @Rubytuesday1569
    @Rubytuesday1569 2 года назад +5

    Joe Lycett... Public menace and absolute legend. Well done Joe. ☮️

  • @koopalibrary
    @koopalibrary 4 года назад +329

    In all honesty, real victory would have been tracking down the scammers. The bank itself was not at fault in this one.

    • @cryoraptora303tm2
      @cryoraptora303tm2 4 года назад +49

      Impossible since they almost always reside in another continent. This is the best you're gonna get.

    • @jenelaina5665
      @jenelaina5665 4 года назад +4

      @@cryoraptora303tm2 and that "spoofed the number" thing.

    • @HarryWizard
      @HarryWizard 4 года назад +44

      @@cryoraptora303tm2 Check out Jim Browning, he actually locates scammers down to the exact address and calls the police on them.

    • @cryoraptora303tm2
      @cryoraptora303tm2 4 года назад +12

      @@HarryWizard Yeah I love his videos. He's doing a better job than the entire police, great guy

    • @HarryWizard
      @HarryWizard 4 года назад +1

      @@cryoraptora303tm2 ikr

  • @cutebutevil7387
    @cutebutevil7387 5 лет назад +1

    Joe Lycett, does something amazing then plays it off as a bit of fun. Truly heroic!

  • @cupcakewithouttheicing
    @cupcakewithouttheicing 2 года назад +1

    I've been binging these and boy, I love Joe Lycett. What a kind soul

  • @cwbrooks5329
    @cwbrooks5329 5 лет назад +3

    "Joe, you legend." Truer words never spoken.

  • @blaiseblack7175
    @blaiseblack7175 2 года назад +1

    That's the most satisfying thing I've ever seen.

  • @rosseckstein4183
    @rosseckstein4183 Год назад +2

    Joe seems like a genuinely awesome person.

  • @eidothea
    @eidothea 5 лет назад +8

    6:44 "Security made it clear that an encore was not an option" 😭😭

  • @chipmunk449
    @chipmunk449 5 лет назад +225

    AH IT WAS ALL AN ELABORATE SCHEME BY LESLIE! to scam Natwest out of 8 grand. Well done Agent leslie.

  • @KyleRayner12
    @KyleRayner12 Год назад

    He just sounds thrilled/proud on, "That's me!" It's the best.

  • @skyofserenity
    @skyofserenity 8 месяцев назад +1

    Her voice when she called the actual bank broke my heart 😭

  • @Tidus24kmc
    @Tidus24kmc 5 лет назад +467

    Its sad that you need a celebrity to get your scammed money back.

    • @MrLego3160
      @MrLego3160 5 лет назад +58

      Shes not getting it back. natwest is gifting her 8 grand in return for not being punished for her mistakes.

    • @Tidus24kmc
      @Tidus24kmc 5 лет назад +40

      @@MrLego3160 your missing the point. If you dont have a celebrity making a big deal about it, natwest or whoever would tell you to fuck off and tough titties your money is gone.

    • @CoccoSshi
      @CoccoSshi 5 лет назад +35

      If someone stole money from me... I wouldn't expect to get the money back.
      She lost most of her money because she was not vigilant.
      Some banks don't even attempt to get your money back when you have authorised it yourself.
      Her sister knew the call was dodgy because she had basic education that the bank provides to everyone

    • @MrLego3160
      @MrLego3160 5 лет назад +10

      @@Tidus24kmc Yeah, like they should. you transferred money legitimately to someone you should have known better than to trust. everything was above board.

    • @vaw796
      @vaw796 5 лет назад +38

      CoccoSshi You can be like that now with your righteous view, but if it happened to *you* I suspect you'd want your money back. It was a sophisticated scam, not everyone knows of all the scams, so don't judge like you have never made mistakes. Hindsight, as they say, is a wonderful thing but it was a scam and I'm glad she got her hard earned money back.

  • @clarebell5926
    @clarebell5926 5 лет назад +25

    Absolutely LOVE Joe Lycett!! I've been lucky enough to meet him twice - he's so lovely....always happy to have a chat and never refuses a photo! :)

  • @HeavyGuyFP
    @HeavyGuyFP 2 года назад +1

    I just started watching these today. Joe Lycett's not only hilarious, but genuinely such an angel.

  • @k1dicarus
    @k1dicarus 4 года назад +3

    I am so glad i found this show few days ago, every episode i watch is funny and has a humanitarian aspect added to it which makes it very relatable. You rock Joe Lycett.

  • @macssimpson183
    @macssimpson183 5 лет назад +18

    Well done Joe, nice work. Remember if your bank or anyone official gets in touch out of the blue, it's very likely a scam. Tell them you will phone them back, preferably using another line (if they call on land line use mobile & vice versa) . Also find the number yourself don't use a number the caller gave you.

  • @creation3313
    @creation3313 4 года назад +5

    Love ya to bits Joe. Keep it up, not literally just the good work, I mean the under cover uncovering scammers lol

  • @edyak6280
    @edyak6280 Год назад +2

    Effing brilliant! Well done Joe and the team.

  • @alexjones2788
    @alexjones2788 5 лет назад +18

    For some reason I read RBS Boss as Bob Ross in my head

  • @passionfly1
    @passionfly1 5 лет назад +3

    Joe Lycett got her money back with class, humor, and style! He's a LEGEND!

  • @sophiai4328
    @sophiai4328 5 лет назад +31

    Love his tweet sign off “love, hugs and sex” 😂😂

  • @AmySmith-qt6qg
    @AmySmith-qt6qg 4 года назад +1

    What an absolute legend! Funny, intelligent and genuinely kind. RESPECT!

  • @josephchambers2000
    @josephchambers2000 3 года назад +2

    I mean, it's not like the bank couldn't afford it...they are literally made of money.

  • @tesfuweldemikael2902
    @tesfuweldemikael2902 4 года назад +7

    "One of the proudest moments of my career" - surely :D

  • @phoebeduncan
    @phoebeduncan 4 года назад +10

    “That’s me!”😂😂😂😂😂

  • @steelwubbs1927
    @steelwubbs1927 2 года назад +1

    Joe Lycett is the best real life bard I've ever seen.
    I'm officially a HUGE fan

  • @StorytellerDan
    @StorytellerDan 3 года назад

    Just as legend as the 1st time I watched it. Joe; you, your team, C4 - I salute you all for this. Bravo!

  • @chrisThurt4269
    @chrisThurt4269 4 года назад +6

    Wow. We need this in America! It shouldn't take this to get corporations and other organizations to do what's right, but since it does, we need more of these type of people, more like Joe and his team all over the world! Bravo! HipHipHooorah!

  • @argo12
    @argo12 5 лет назад +19

    Well done! If you get a call from anyone asking you for anything remotely to do with money (taxes or utilities or banking), hang up and call the number on the back of your banking card, bank statement, utility bill, or tax form. Number spoofing makes it look like it's a legit call, but do not give out info to ANYONE who calls you!

    • @bobilloyd3041
      @bobilloyd3041 5 лет назад

      I don't usually hang up before saying ....
      "Yea, Fuck off!"
      I've become so good at it that I occasionally say it to legitimate callers trying to sell me stuff I probably don't want, but that don't generally deserve this level of abuse. ... screw them too, cold callers are a pain in the ass I could do without, especially when they're masquerading as scammers.

  • @SakariWolf13
    @SakariWolf13 8 месяцев назад

    "I should have noted it down" sent me 😂😂

  • @nathanpaul3872
    @nathanpaul3872 2 года назад +1

    I've just discovered Joe Lycett on youtube this week...
    What a treat... Comedy with a hint of justice..
    Heaven..

  • @BluebellStudio
    @BluebellStudio 5 лет назад +195

    I hate Natwest. A year ago I was trying to book a ticket to go and see my dying mother, and Natwest didn't like the transaction so without asking they've locked my cards and bank account to prevent fraud. When I went to see a bank manager in Worthing, explaining the situation I've said that they cant just lock me out just because they don't like the look of transaction, he replied with a murky smile: "We can do what ever we want. Its OUR bank!". My mum past away next day, so I didn't get to see her.

    • @nadyulife
      @nadyulife 4 года назад +23

      Poor thing, I’m sorry to hear that. I hope you can heal someday. x

    • @zziaoe6940
      @zziaoe6940 4 года назад +19

      That's disgusting, I'm so sorry. Nobody deserves to be treated like this, I hope you see here one day

    • @TheDeenerdoo
      @TheDeenerdoo 4 года назад +7

      Wow terrible, I am so sorry that happened to you

    • @georgeperry7416
      @georgeperry7416 4 года назад +14

      mfg779 omg I sorry for your loss Nat west should be ashamed of themselves

    • @BluebellStudio
      @BluebellStudio 4 года назад +3

      @@neb4587 must be your breath mate. You want see my mothers ashes so you can believe?

  • @KellySmunt303
    @KellySmunt303 5 лет назад +6

    So glad his trolling has evolved.

  • @Drkdoc
    @Drkdoc 4 года назад +2

    “Ross better have my money” - 🤣😂😂

  • @cliffsutton7445
    @cliffsutton7445 4 года назад +1

    Good job, feel good story, so little advertised these days, need more!! Thanks a ton for taking the time to help others.

  • @Zevonfan524
    @Zevonfan524 4 года назад +5

    I love Joe! He’s a world class troll with a heart of gold & I’m glad he’s on our side!

  • @lilybatterham6050
    @lilybatterham6050 5 лет назад +3

    Joe Lycett putting his trolling powers to excellent use

  • @MohamedAliTibouMtibaa
    @MohamedAliTibouMtibaa 5 лет назад +2

    you can't help it but love this guy

  • @oliverwilkinson5773
    @oliverwilkinson5773 3 года назад

    This is why i love joe always there to help

  • @14Mentalist
    @14Mentalist 4 года назад +3

    He is a smart lad fucking brilliant I love it.

  • @Sam-op6us
    @Sam-op6us 5 лет назад +11

    I love how this is basically watchdog but so much better

  • @doraflame6277
    @doraflame6277 4 года назад +2

    I had to pause when they started singing, as to not burst out laughing. I'm supposed to be working on a school project right now.

  • @PhyllisGlassup2TheBrim
    @PhyllisGlassup2TheBrim 3 года назад +1

    That was sensible. Give someone all your money and only *afterwards* think of checking with the bank lol

  • @mariambaker7233
    @mariambaker7233 3 года назад +4

    Joe you are awesome. These fraudsters are so convincing. The biggest concern is that they new her details and transactions. As an ex bank person I would close all accounts and move to a different bank.

  • @justbrowsing1278
    @justbrowsing1278 4 года назад +4

    This is the most hilarious thing I’ve ever seen! Where has Joe been all my life!

  • @denhamk
    @denhamk 4 года назад +1

    Wow! What a champ this man is!!
    I must thank the Big Fat Quiz for introducing Joe to me! 🙌🏻👏🏻👏🏻👏🏻👏🏻

  • @tinystar5429
    @tinystar5429 4 года назад

    How can you not love this man!

  • @GlammyGirl22
    @GlammyGirl22 5 лет назад +3

    Joe’s a legend 😂

  • @gobbleygob
    @gobbleygob 5 лет назад +169

    Is there anything a good harmony can't accomplish?

  • @chammalexander4511
    @chammalexander4511 Год назад +1

    World will be a better place if all the media people do what Joe does. Mate you truly deserve a knighthood for helping people.
    Love keep up the good work to you and your team

  • @peterclarke7240
    @peterclarke7240 3 года назад +1

    The man is an absolute legend. God bless Joe.

  • @valerierodger7700
    @valerierodger7700 5 лет назад +3

    LMAO Joe, I love you more than ever!

  • @xiezongnan
    @xiezongnan 4 года назад +12

    my rules to avoid being scammed is when someone calls me and claim to be someone, I will ring the someone that they claim to be instead of talking to someone who called me that claim to be someone.

  • @101RedVines
    @101RedVines 5 лет назад +1

    my love and adoration for joe lycette is actually boundless

  • @seanrooney170
    @seanrooney170 4 года назад +1

    What a way to go just to troll people. Much Respect

  • @klaythoring1326
    @klaythoring1326 4 года назад +6

    She did a reasonable amount of due diligence & this was a sophisticated scam, surely they should have recovered this on her behalf.
    Heartbreaking, and too common.
    Clearly everyone can be scammed judging from this ~ a good way to make a serious topic funny!

    • @StabStabStabStabby
      @StabStabStabStabby 4 года назад

      Money can't be recovered if the owner authorised the transaction. It's as simple as that. The world would be in chaos if you could literally reverse any bank transfer for any reason.

  • @sarahbilling6082
    @sarahbilling6082 4 года назад +4

    In school, they used to asked me what I wanted to do when I grew up, I want to be Joe Lycett

  • @macforme
    @macforme Год назад

    The performance at the bank was awesome.... all those Rosses really know how to put on a great show.... and make a STATEMENT.

  • @amethystjean1744
    @amethystjean1744 4 года назад +1

    I love you Joe Lycett. You are doing amazing things for the world