Went looking for an assembly video for my new Shark Navigator DLX and thought "Well, learning some maintenance might be a good idea." So I watched this. This video is excellent. Shark should pay you for this and include it in the shipping box. What I especially like about it is that you have tied in the troubleshooting steps with maintenance steps so that basically the viewer sees an almost repeat of what the buttons and hoses do and how to take them apart and put them back together. Thanks for this very helpful video - it's bookmarked!
DUDE! you're a freaking genius. i've been messing with this thing for 2 weeks. i was this close to taking it into the shop. i had my shark fixed within 5 minutes after watching your video...thanks.
Thank you SO much. I was getting ready to go out and buy a new vacuum cleaner. My husband tried to fix our Shark Navigator and was not successful with it. He was certain the motor was no good any longer. I watched only half of your video, and you showed me what the problem was. Pushing a broom into the hose found a gigantic obstruction at the very end of the opaque portion of the hose. (I accidentally broke the ribby part of the hose, but some duct tape took care of that for the time being). Now our vacuum is working just fine, and you saved me ... well, the price of a vacuum cleaner. I really cannot thank you enough. If you take donations, I would be glad to send you some money. You deserve it.
Duct tape will not seal your hose leak, especially on the ribbed portion. Therefore as you vacuum, you will be breathing in the dust. Until you get a new hose, I advise wearing a dust mask. Me, I always wear a dust mask when vacuuming anyway, as most vacuums are not fully sealed. I also wear earmuffs to protect my hearing, similar to what landscapers wear when blowing leaves.
I picked up a shark vacuum on the side of the road. Got home and it wouldn't suction. I'm like o this is why they threw it out. I was 1:17 in this video and found so much stuff in the hose. Spent 30 minutes getting everything out and now it works like new. Eight years later and this video is still helping. Thank you.
Good Evening, I was going to throw my vacuum away after several attempts to find out the decrepancy with the suction. You are Amazing!!!!. After trying to clean the hose with a broom. I filled a bucket with hot water let it sit and all the dirty water came out with a clog of built up residue. I have it hanging on my shower head. I will put it in the sun to insure it dries out. I had it stored in my garage 2 years and forgot. I can't thank you enough. You are an excellent teacher. I appreciate your time.
Young man, you rock. I have a different model but I was still able to follow your guide to solve my problem- clog. I can't tell you what a relief it is to a. get the mess cleaned up and b. not need to pay a service man or god forbid buy a new one. THANK YOU.
I just bought this vacuum for $10 because the lady said the head was blown. I cleaned it out at the bottom but didn't think about the top hose. I got to 1:28 and now I have a new vacuum! Thank you :D I am one happy girl!
Man, thank you for taking the time to do this video. The problem that I have is the brush is spinning for 1-2 seconds and it stops and then I get the red light. It’s been cleaned throughout and the hose is clear,lots of power. Many are saying to change the belt but the belt looks like new. Thanks
THANKS!!! I was just about to go buy a new vacuum when I decided to troubleshoot this one. Within the first couple minutes I found the problem thanks to your video. You just saved me at least $100!!
My daughter was given one of these and she said it didn't suck anymore. I started taking it apart and used a shop vac on blow mode to push the dust out of it just like you said. The top cyclone was packed with dust. I had to add the crevice tool to give it extra velocity and worked on it both directions for a good 5 minutes. I blew out all the foam pads and the hose and everything. Tomorrow its going to be 95 degrees and I'm going to wash the foam pads and put them out to dry in the sun. I figure it will be done in an hour. But so far, its like a new vacuum Thanks!!
Thank you it's so nice to see a young man taking the initiative to help others....keep the good work...and I love the way your cute dog was trying to be part of the lesson....
Thank you for helping me learn how to troubleshoot and fix my shark navigator. I was thinking that I had to buy a new one, but thanks to your helpful video, it's working just fine now. You are an awesome teacher....thank you so much!
This was AWESOME!! I have called Shark twice and just called a few min ago and they are sending me a new pod. However, after watching your video and going through every step my vac is as good as new!! Now, I know how to take care of it! Thanks so much!
Thank you so much for posting this. I had it repaired from a shop few months ago and it broke down again today. Just few a minute watching your vid I found I fixed it. Thank you so much! U saved me money, mileage, and time! I subscribed!
Thank you. My 3 month old Shark Navigator rollor brush was not working--no green OR red light. Pushing the black button and removing and reinstalling the head restored the power. You are bookmarked!
Thank Gd there are people like you in the world. I thought I did all the troubleshooting but then using the broomstick discovered a clump of dirt in the middle of the hose that I did not see or feel. Did the trick! Thank you!
Thank you very much for taking the time to create this video. I had already thought I had tried everything to find the problem with my vacuum. Cleaning the hose with the broom handle revealed a juice top that was lodged very nicely in the center of my hose. Everything working great now, thank you :)
I am getting such a great education on my Shark from this amazing young man. He has a great presence, clear concise instructions and the best utube on the Shark vacuum fix-its. A very awesome job.
THANK YOU!!! My shark stopped sucking after just a month, and I was really upset that I might have to deal with the hassle of returning it. BUT- it was a simple fix thanks to you! Nice work!! :)
Thanks for the great video. It was very helpful! However, we've had our Shark Navigator for about 6 months, but only used it 3 times - as we were gone a few months. All hoses are clear, filters are clean and like new, and we only had to empty the canister once when it had about 1 1/2" of dust. HOWEVER, after we first assembled it, and again today when we went to use it, the roller brush had no light. The first time, we removed the brush assembly as you suggest, re-clicked it on, and it worked well. Today, I carried the vacuum up the stairs to use it - no brush roller light again. I've removed the assembly and re-attached it, three times, to no avail. All this to say that I sure do appreciate the video that demonstrated that we did everything correctly, and still have had the brush issues two out of three times using it. and now I'll be calling Shark on Monday. The couple of times we've got it to work, it was wonderful - but who wants to have to reassemble the vac every time it's taken out to use!!! And now, after following every step, the brush won't turn at all.
+Granny K If you have a voltmeter check to see if you have 115-120 coming out of the connection between main, canister part, and the roller head. I found that I had voltage coming out from the canister. When I connected the roller head the roller started up, but when I wiggled the roller head at this connection, I found I was loosing power to the head. Therefore the electrical connection is not 100%, so I am going to jam something around the square plastic connection to see if the power will maintain.
+Michael Schmitt Thanks again, Michael. I finally did call Shark and found that the solution to my issue was beyond simple! I was just not positioning the vacuum correctly to get the brush rolling!! I'd turn in on, THEN bend the handle back to start vacuuming. However.... a very kind and helpful agent informed me that the brush will only start rolling if you turn on the switch AFTER you bend the handle back into the vacuuming position. Crazy, I know, but it works great now. The agents at Shark have been great, by the way. This is my second bagless vacuum, (my other vac is a honkin' huge Sears Performance bagless Direct Drive. It'll pick up anything, and the canister is super easy to empty!) The shark is much lighter, and I use it for my finished basement carpet and/or bare floors. I'd never go back to bags! Love it! Love it!
Thank you...i just ordered a new one from walmart then i decided to check youtube...because of you, i found the clog in the hose using a broom handle and discovered filters i didn't know existed. the the suction is so hard now that i can feel the resistance when i push it across the carpet. needless to say, i will cancel my order...all because of you!
Thank you logdog321. My Shark vacuum was losing suction. I followed your video and it is like a brand new vacuum. I forgot just how great it worked! It's even better than a shopvac or one of those vacuums at the carwash, and with three kids, I need it to have major suction. Thank you so much for your help!
Thanks so much, this really helped me clean my mother-in-laws vacuum. As a retired teacher, I respectfully request you correct the misspelling on the title though. Professionalism :-)
Thank you for the very informative video! I was able to locate and clear an obstruction on my vacuum that I had previously overlooked and now it is fully functional again. Thanks again!
Wow. This video changed my life. Okay... maybe that's an exaggeration but this video provided me with the solution to my problem by the 2:30 mark - a massively clogged hose. Vacuum now works great. Thank you.
wow, i know this is an old video but thank God it came up in my search. i'd checked my hose twice and didn't see anything, but when i pushed a broom handle through - there was the clog (a piece of wood from construction, actually). THANK YOU!
Great video man! I learned a few things. You forgot one part though, cleaning out the metal screen attached to the fine cyclonic dirt filter. It can get pretty caked up with dirty after awhile and I usually just take a wet paper towel to it and then let it dry.
Hi LogDog, Just wanted to say thanks I was having an issue with my shark (same as in the video) and turns out it was in the hose (needed to be stretched) and after following the troubleshooting tips I saw the huge ball of fur (cat) that was stuck in the hose. I followed all your maintenance tips in the video and now it runs like new again. My sincerest thanks to you for taking the time to make this video. It really helped me out. Thanks and keep up the great videos! :D
I have a different model than either in the video, the navigator swivel deluxe. It most resembles the old shark in the video, but doesn't have a removable cyclone assembly at top of canister. It appears to have a cyclone assembly, but it doesn't remove for cleaning, or I don't see how. Thanks so much for all the information, I've cleared my hose, washed the filters, and will try again in 48 hrs. It will surely work better even without cleaning the clyclone assembly. Well done, very useful.
Thank you so much! I was ready to go buy a new vacuum today because the beater bar wouldn't work and no light. We'd tried everything except disconnecting the handle from the bottom. That did it - thanks!!!! Oh, and I never knew the filter basket came out.
Thank you Thank you Thank you so ver much. Our Vacuum is up and running again. We took the hose off that was connected to the base and it was jammed. God Bless and thank you for taking the time to post I am very grateful.!!!😊
yep - also a ridiculously clogged hose! broom handle did the trick. had already located a vac shop with plans to drop it off when they open tomorrow. thanks for saving me some cash!
Nice dog! I have a newer Navigator and had lost suction- had sucked up the outlet safety cover for the outlet end of an extension cord. Had to loosen the 3 screws at the floor plate and pop it off, my problem was obvious. Great video and thanks for the tips!
Great video - thanks for making it. I was able to figure out what that awful red light in "carpet mode" was about and fix it in 3 minutes (restoring it back to a green light) thanks to the video.
Wow! That was a genuinely informative video, thanks! I am experiencing a sudden high-pitched whistling sound when vacuuming with this model so I will try your maintenance steps this weekend and see if that solves the mystery.
This kid is amazing. I need to go through this with my navigator. I had no idea about each of these pieces. Very thorough and informative video. I actually can’t wait to see if I can get my vacuum picking things up again.
You fixed it! Thanks. All that was wrong was that the hose was super clogged with pet hair. Not sure how it got to that state, but now I know how to take care of my vacuum cleaner. Thanks!
thank you! 2 minutes into your video I was able to figure out the hose was obstructed in several places. So gross! vacuum works great now. So glad i watched this before i tried to return or buy another vacuum.
Hopefully you don't get corrupted by the world, I'd like to see you prosper, for yourself and for your family. I love what you do, thanks for the help.
Awesome Video! I went through step by step and now my Vacuum cleaner is operating like Brand New! I am not very adept at Maintenance,but this was easy to follow.Thanks once again!
Hi! I was wondering if you could take out the roller, to make it easier to get the hair and stuff that is wrapped around it, like you can on other vacuums. This is what I was searching for. Great video and you did an awesome job of explaining everything clearly!
I just want to thank you for sharing this video. It was extremely helpful and vital to me to just take part by part of loose and clean my vacuum even though the light turned red and I might have to call. It was extremely important for me to know these things. I appreciate you sharing this video to me another God bless, you
This helped a lot! I have the Navigator Deluxe, which has somewhat different internals, but following how to disassemble it to clean got my vacuum sucking up stuff again. Turns out the pipe at the bottom was clogged bad.
That was really good and informative. I hope Shark appreciates what you do. You should be a lead on their service team. Thanks for that detailed tutorial! I learned a lot. :)
Thanks a lot. I didn't even realize that the piece at min. 3:10 could be lifted out to clean one more filter. THAT was the critical step I was missing to know how to get the suction back up.
Thanks so much. Sometimes it just takes someone to sit down and bounce ideas off of to fix something. This video did that by organizing my thoughts and giving me a protocol to follow. Thanks a million.
Really good info. I do have a new 350 and did not realize no usual accessories included. Plus on second position have no roller action. Will check your method of checking this! Thanks!
Thank you, Genius!! My very newish vacuum is ontop! Thank you. It was plugged in one area, and I'm SO GLAD it was n o t the motor. I was so bummed. I'm a widow with NO extra $$. Thank you to you & Sharp Vacuums!!
Your really great at explaining, I was thinking...."Oh crap" Do I have to buy another vacuum? Vacuum is as good as new thanks to you!!!You really know your stuff!
This is such a helpful, straightforward video- you are great! I'll definitely be visiting your channel in the future when I need help with my Shark Navigator.
Thank you sooooo much!! Like the comment below, I was going to go buy another one. Thank you so much for your time and effort to put this together!! if you were in person I would give you a big HUG!!
Your vid was very informative! I just found one of these in the trash yesterday. I presume yours is the model NV22L, which is the one I found (my 2nd Shark). The motor in mine runs, but it does not drive (spin), probably because the brush is clogged with hair. I doubt if my belt is broken as there is a little resistance when I try spinning it with my hand. Though I notice the brush roll squeaks (may need oiling). I just cleaned out the dirt bin and all the filters, which are now all waiting to dry. I will next declog the main brush roll, as well as the pet brush attachment brush roll. The only attachment missing was the turbo brush. Since 2014, I have found around 40 vacuum cleaners in or by the dumpsters in our huge apartment complex. Most are Bissells, Dirt Devils, and Hoovers, and a few Eurekas. I found one Riccar in pieces that I (with help from the shop) managed to salvage (see RUclips series "Salvaging Riccar R10S.2 SupraLite Found in Pieces").Most I have been able to salvage. A few I keep (the Navigator may well be a keeper), but the rest I give to friends/family or to the Goodwill, either to sell, or as scrap. I hate landfill that can be avoided.
I finally managed to salvage my lavender navigator (model NV22L, like yours) after letting it sit in my apartment for months. This is thanks to my having found a white shark navigator “professional” (model UV 420 26) in the trash just a couple of weeks ago. It had the exact same problem as my lavender one, namely, the brush roll derailed on the non-belt side, clogged with cat hair. Anyway, I cannibalized a black plastic end piece and a bearing out of it to put on my lavender navigator. Now it works. I scrapped my other one as it was definitely the worse for wear.
Great video, thanks so much. The beater brush wasn't turning, and no green light. I took the floor head off and put it back on, and magic. Good as new! I don't know what it does, must reset something?
Wow! I'm impressed! Thanks for this video....my shark navigator runs great now....i never knew about that little pancake looking filter under the big donut filter....you're the man!
Really well done! I have a Bissell that is really poor with filtration no matter how much I clean it. When I'm done vacuuming, the device is literally dustier on the outside than when I started. Do these sharks keep their dust contained well?
Informative. Thank you. I was actually looking for info on the Hepa filter - like how often to change it and what it means if it suddenly turns BLACK (not dark brown or gray like it would from dirt) and it seems like a lot of air is flowing out from that space. My Shark is only 2 months old. So, luckily, it's still under warranty.
I love this vacuum and I’ve head it for about 10 months but the suction suddenly has been lost and here I am now I will update if I end up finding solution
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Went looking for an assembly video for my new Shark Navigator DLX and thought "Well, learning some maintenance might be a good idea." So I watched this. This video is excellent. Shark should pay you for this and include it in the shipping box. What I especially like about it is that you have tied in the troubleshooting steps with maintenance steps so that basically the viewer sees an almost repeat of what the buttons and hoses do and how to take them apart and put them back together. Thanks for this very helpful video - it's bookmarked!
DUDE! you're a freaking genius. i've been messing with this thing for 2 weeks. i was this close to taking it into the shop. i had my shark fixed within 5 minutes after watching your video...thanks.
Thank you SO much. I was getting ready to go out and buy a new vacuum cleaner. My husband tried to fix our Shark Navigator and was not successful with it. He was certain the motor was no good any longer. I watched only half of your video, and you showed me what the problem was. Pushing a broom into the hose found a gigantic obstruction at the very end of the opaque portion of the hose. (I accidentally broke the ribby part of the hose, but some duct tape took care of that for the time being). Now our vacuum is working just fine, and you saved me ... well, the price of a vacuum cleaner. I really cannot thank you enough. If you take donations, I would be glad to send you some money. You deserve it.
Julia Gonzalez Glad to have helped! Thanks for the kind words.
Same here. I was just about ready to buy a new one ...couldn't find my manual but YOU saved me. Thank you so much!!!
Duct tape will not seal your hose leak, especially on the ribbed portion. Therefore as you vacuum, you will be breathing in the dust. Until you get a new hose, I advise wearing a dust mask. Me, I always wear a dust mask when vacuuming anyway, as most vacuums are not fully sealed. I also wear earmuffs to protect my hearing, similar to what landscapers wear when blowing leaves.
I picked up a shark vacuum on the side of the road. Got home and it wouldn't suction. I'm like o this is why they threw it out. I was 1:17 in this video and found so much stuff in the hose. Spent 30 minutes getting everything out and now it works like new. Eight years later and this video is still helping. Thank you.
Good Evening, I was going to throw my vacuum away after several attempts to find out the decrepancy with the suction. You are Amazing!!!!. After trying to clean the hose with a broom. I filled a bucket with hot water let it sit and all the dirty water came out with a clog of built up residue. I have it hanging on my shower head. I will put it in the sun to insure it dries out. I had it stored in my garage 2 years and forgot. I can't thank you enough. You are an excellent teacher. I appreciate your time.
Young man, you rock. I have a different model but I was still able to follow your guide to solve my problem- clog. I can't tell you what a relief it is to a. get the mess cleaned up and b. not need to pay a service man or god forbid buy a new one. THANK YOU.
I just bought this vacuum for $10 because the lady said the head was blown. I cleaned it out at the bottom but didn't think about the top hose. I got to 1:28 and now I have a new vacuum!
Thank you :D I am one happy girl!
I inherited this vacuum from my mother-in-law without any direction or manual. This video answered all my functional questions.Thank you.Well done.
10 years later and your video still helped !!! Thank you so much.
Man, thank you for taking the time to do this video. The problem that I have is the brush is spinning for 1-2 seconds and it stops and then I get the red light. It’s been cleaned throughout and the hose is clear,lots of power. Many are saying to change the belt but the belt looks like new. Thanks
THANKS!!! I was just about to go buy a new vacuum when I decided to troubleshoot this one. Within the first couple minutes I found the problem thanks to your video. You just saved me at least $100!!
My daughter was given one of these and she said it didn't suck anymore. I started taking it apart and used a shop vac on blow mode to push the dust out of it just like you said. The top cyclone was packed with dust. I had to add the crevice tool to give it extra velocity and worked on it both directions for a good 5 minutes. I blew out all the foam pads and the hose and everything. Tomorrow its going to be 95 degrees and I'm going to wash the foam pads and put them out to dry in the sun. I figure it will be done in an hour. But so far, its like a new vacuum Thanks!!
Thank you it's so nice to see a young man taking the initiative to help others....keep the good work...and I love the way your cute dog was trying to be part of the lesson....
This was absolutely the best care video I have ever seen! Thank you for taking the time to do this!
Thank you for helping me learn how to troubleshoot and fix my shark navigator. I was thinking that I had to buy a new one, but thanks to your helpful video, it's working just fine now. You are an awesome teacher....thank you so much!
This was AWESOME!! I have called Shark twice and just called a few min ago and they are sending me a new pod. However, after watching your video and going through every step my vac is as good as new!! Now, I know how to take care of it! Thanks so much!
Thank you so much for posting this. I had it repaired from a shop few months ago and it broke down again today. Just few a minute watching your vid I found I fixed it. Thank you so much! U saved me money, mileage, and time! I subscribed!
Thank you. My 3 month old Shark Navigator rollor brush was not working--no green OR red light. Pushing the black button and removing and reinstalling the head restored the power. You are bookmarked!
Thank Gd there are people like you in the world. I thought I did all the troubleshooting but then using the broomstick discovered a clump of dirt in the middle of the hose that I did not see or feel. Did the trick! Thank you!
Thank you very much for taking the time to create this video. I had already thought I had tried everything to find the problem with my vacuum. Cleaning the hose with the broom handle revealed a juice top that was lodged very nicely in the center of my hose. Everything working great now, thank you :)
I am getting such a great education on my Shark from this amazing young man. He has a great presence, clear concise instructions and the best utube on the Shark vacuum fix-its. A very awesome job.
THANK YOU!!! My shark stopped sucking after just a month, and I was really upset that I might have to deal with the hassle of returning it. BUT- it was a simple fix thanks to you! Nice work!! :)
Thanks! You helped me too -- same issue as some others, massively clogged hose. The broom handle worked great.
Thanks for the great video. It was very helpful!
However, we've had our Shark Navigator for about 6 months, but only used it 3 times - as we were gone a few months. All hoses are clear, filters are clean and like new, and we only had to empty the canister once when it had about 1 1/2" of dust. HOWEVER, after we first assembled it, and again today when we went to use it, the roller brush had no light. The first time, we removed the brush assembly as you suggest, re-clicked it on, and it worked well. Today, I carried the vacuum up the stairs to use it - no brush roller light again. I've removed the assembly and re-attached it, three times, to no avail.
All this to say that I sure do appreciate the video that demonstrated that we did everything correctly, and still have had the brush issues two out of three times using it. and now I'll be calling Shark on Monday. The couple of times we've got it to work, it was wonderful - but who wants to have to reassemble the vac every time it's taken out to use!!! And now, after following every step, the brush won't turn at all.
+Granny K If you have a voltmeter check to see if you have 115-120 coming out of the connection between main, canister part, and the roller head. I found that I had voltage coming out from the canister. When I connected the roller head the roller started up, but when I wiggled the roller head at this connection, I found I was loosing power to the head. Therefore the electrical connection is not 100%, so I am going to jam something around the square plastic connection to see if the power will maintain.
+Michael Schmitt Thanks again, Michael. I finally did call Shark and found that the solution to my issue was beyond simple! I was just not positioning the vacuum correctly to get the brush rolling!! I'd turn in on, THEN bend the handle back to start vacuuming. However.... a very kind and helpful agent informed me that the brush will only start rolling if you turn on the switch AFTER you bend the handle back into the vacuuming position. Crazy, I know, but it works great now. The agents at Shark have been great, by the way.
This is my second bagless vacuum, (my other vac is a honkin' huge Sears Performance bagless Direct Drive. It'll pick up anything, and the canister is super easy to empty!) The shark is much lighter, and I use it for my finished basement carpet and/or bare floors. I'd never go back to bags! Love it! Love it!
Thank you...i just ordered a new one from walmart then i decided to check youtube...because of you, i found the clog in the hose using a broom handle and discovered filters i didn't know existed. the the suction is so hard now that i can feel the resistance when i push it across the carpet. needless to say, i will cancel my order...all because of you!
You're the Man !!! Yess! Only 2 min into the video and its fixed! I spent the last 2 hours trying to figure it out lol..
Thank you! My navigator is a little different than yours, but I followed your instructions and it is working again!!You the man!!
How HELPFUL!!! The broom is what did it....I never would have thought of checking the hose for "housing" the obstruction. Thanks!!!
Thank you logdog321. My Shark vacuum was losing suction. I followed your video and it is like a brand new vacuum. I forgot just how great it worked! It's even better than a shopvac or one of those vacuums at the carwash, and with three kids, I need it to have major suction. Thank you so much for your help!
Thanks so much, this really helped me clean my mother-in-laws vacuum. As a retired teacher, I respectfully request you correct the misspelling on the title though. Professionalism :-)
Thank you for the very informative video! I was able to locate and clear an obstruction on my vacuum that I had previously overlooked and now it is fully functional again. Thanks again!
Wow. This video changed my life. Okay... maybe that's an exaggeration but this video provided me with the solution to my problem by the 2:30 mark - a massively clogged hose. Vacuum now works great. Thank you.
wow, i know this is an old video but thank God it came up in my search. i'd checked my hose twice and didn't see anything, but when i pushed a broom handle through - there was the clog (a piece of wood from construction, actually). THANK YOU!
Great video man! I learned a few things. You forgot one part though, cleaning out the metal screen attached to the fine cyclonic dirt filter. It can get pretty caked up with dirty after awhile and I usually just take a wet paper towel to it and then let it dry.
You saved me so much money with this video!!! I just fixed my vacuum!!!! Thank you!!
Hi LogDog,
Just wanted to say thanks I was having an issue with my shark (same as in the video) and turns out it was in the hose (needed to be stretched) and after following the troubleshooting tips I saw the huge ball of fur (cat) that was stuck in the hose.
I followed all your maintenance tips in the video and now it runs like new again. My sincerest thanks to you for taking the time to make this video. It really helped me out.
Thanks and keep up the great videos! :D
I have a different model than either in the video, the navigator swivel deluxe. It most resembles the old shark in the video, but doesn't have a removable cyclone assembly at top of canister. It appears to have a cyclone assembly, but it doesn't remove for cleaning, or I don't see how. Thanks so much for all the information, I've cleared my hose, washed the filters, and will try again in 48 hrs. It will surely work better even without cleaning the clyclone assembly. Well done, very useful.
Thank you so much! I was ready to go buy a new vacuum today because the beater bar wouldn't work and no light. We'd tried everything except disconnecting the handle from the bottom. That did it - thanks!!!! Oh, and I never knew the filter basket came out.
Thank you Thank you Thank you so ver much. Our Vacuum is up and running again. We took the hose off that was connected to the base and it was jammed. God Bless and thank you for taking the time to post I am very grateful.!!!😊
yep - also a ridiculously clogged hose! broom handle did the trick. had already located a vac shop with plans to drop it off when they open tomorrow. thanks for saving me some cash!
Nice dog! I have a newer Navigator and had lost suction- had sucked up the outlet safety cover for the outlet end of an extension cord. Had to loosen the 3 screws at the floor plate and pop it off, my problem was obvious. Great video and thanks for the tips!
Great video - thanks for making it. I was able to figure out what that awful red light in "carpet mode" was about and fix it in 3 minutes (restoring it back to a green light) thanks to the video.
Wow! That was a genuinely informative video, thanks! I am experiencing a sudden high-pitched whistling sound when vacuuming with this model so I will try your maintenance steps this weekend and see if that solves the mystery.
This kid is amazing. I need to go through this with my navigator. I had no idea about each of these pieces. Very thorough and informative video. I actually can’t wait to see if I can get my vacuum picking things up again.
Excellent post, it made me look at things I dint think of looking, sometimes the booklet can be a bit vague
You fixed it! Thanks. All that was wrong was that the hose was super clogged with pet hair. Not sure how it got to that state, but now I know how to take care of my vacuum cleaner. Thanks!
Thank you so so much! My vaccum has been broken for almost 4 months and you helped me find the problem. Thanks! And I think your dog is adorable :)
Thank you for doing this. Saved me and my dad hours of trying to figure this thing out ❤️
thank you! 2 minutes into your video I was able to figure out the hose was obstructed in several places. So gross! vacuum works great now. So glad i watched this before i tried to return or buy another vacuum.
Thank you so very much! I was going to take it to goodwill. It's very kind of you to take the time to make this video.
I watch the video and have not tried the a fix. If I do not get it to work your presentation was excellent. Outstanding job.
Thanks
Thanks for taking the time to make this video! Super helpful.
damn, this was very informative, i appreciate this very much, just saved my wife and i 70 bucks on buying a new vacuum cleaner, thanks a bunch.
Hopefully you don't get corrupted by the world, I'd like to see you prosper, for yourself and for your family. I love what you do, thanks for the help.
You're awesome! I've had an issue with the brush on mine so I followed your instructions! Fixed in no time! Thank you so much!
Awesome Video! I went through step by step and now my Vacuum cleaner is operating like Brand New!
I am not very adept at Maintenance,but this was easy to follow.Thanks once again!
Hi! I was wondering if you could take out the roller, to make it easier to get the hair and stuff that is wrapped around it, like you can on other vacuums. This is what I was searching for. Great video and you did an awesome job of explaining everything clearly!
Taking the roller head off and putting it back on worked for me! Thanks so much for posting!
I just want to thank you for sharing this video. It was extremely helpful and vital to me to just take part by part of loose and clean my vacuum even though the light turned red and I might have to call. It was extremely important for me to know these things. I appreciate you sharing this video to me another God bless, you
Thanks for the help! I had no idea I needed to wash the filters. They were almost solid. Now it works like a new vac! Great video!
Best video on the shark. Shows you how to get off bottom hose and very informative. Great job.
I was this close to going out and buying a new Navigator. This kid just saved me $189.
Thanks for the great video! I found out what the problem was within the first 5 minutes (after trying to fix it on my own for an hour)!
This helped a lot! I have the Navigator Deluxe, which has somewhat different internals, but following how to disassemble it to clean got my vacuum sucking up stuff again. Turns out the pipe at the bottom was clogged bad.
That was really good and informative. I hope Shark appreciates what you do. You should be a lead on their service team. Thanks for that detailed tutorial! I learned a lot. :)
Thanks a lot. I didn't even realize that the piece at min. 3:10 could be lifted out to clean one more filter. THAT was the critical step I was missing to know how to get the suction back up.
Good video. I followed step by step and fully cleaned out my dad's vacuum.
Thanks so much. Sometimes it just takes someone to sit down and bounce ideas off of to fix something. This video did that by organizing my thoughts and giving me a protocol to follow. Thanks a million.
Really good info. I do have a new 350 and did not realize no usual accessories included. Plus on second position have no roller action. Will check your method of checking this! Thanks!
You saved my vacuum!!! Thank you!!! This is actually a great little vacuum once again!
Thank you so much! I didn't know what the problem was...now it's like brand new!!
Thanks for uploading this! I found what was clogging my vacuum in no time :)
Thank you, Genius!! My very newish vacuum is ontop! Thank you. It was plugged in one area, and I'm SO GLAD it was n o t the motor. I was so bummed. I'm a widow with NO extra $$. Thank you to you & Sharp Vacuums!!
Your really great at explaining, I was thinking...."Oh crap" Do I have to buy another vacuum? Vacuum is as good as new thanks to you!!!You really know your stuff!
Awesome video. Fixed my vacuum right up. Thanks so much!
Absolute ditto to the last comment! (Except for the duct tape part.) Thank you so much!!
Thank you! I thought I was going to have to get a new vacuum but your video helped me fix the problem! Thanks!
OMG, I know I also know this is old BUT it just saved my life. I thought I'd checked everything when it wouldn't pick up but I hadn't....Thanks....
Nice clear and to the point video. Thank you for posting!
Thank you for posting this and you did a great job helping me clean my vacuum!! Good job!!
This is such a helpful, straightforward video- you are great! I'll definitely be visiting your channel in the future when I need help with my Shark Navigator.
Thank you sooooo much!! Like the comment below, I was going to go buy another one. Thank you so much for your time and effort to put this together!! if you were in person I would give you a big HUG!!
Thank you so much! I cannot believe I haven't been cleaning this correctly, I thought it was junk. Thanks
Thank you! You helped me find the one place we didn't realize there could be a clog.
this darn well helped me, straight up. i fixed my suction problem... or lack there of. at least... as far as vacuuming is concerned.
Your vid was very informative! I just found one of these in the trash yesterday. I presume yours is the model NV22L, which is the one I found (my 2nd Shark). The motor in mine runs, but it does not drive (spin), probably because the brush is clogged with hair. I doubt if my belt is broken as there is a little resistance when I try spinning it with my hand. Though I notice the brush roll squeaks (may need oiling). I just cleaned out the dirt bin and all the filters, which are now all waiting to dry. I will next declog the main brush roll, as well as the pet brush attachment brush roll. The only attachment missing was the turbo brush.
Since 2014, I have found around 40 vacuum cleaners in or by the dumpsters in our huge apartment complex. Most are Bissells, Dirt Devils, and Hoovers, and a few Eurekas. I found one Riccar in pieces that I (with help from the shop) managed to salvage (see RUclips series "Salvaging Riccar R10S.2 SupraLite Found in Pieces").Most I have been able to salvage. A few I keep (the Navigator may well be a keeper), but the rest I give to friends/family or to the Goodwill, either to sell, or as scrap. I hate landfill that can be avoided.
I finally managed to salvage my lavender navigator (model NV22L, like yours) after letting it sit in my apartment for months. This is thanks to my having found a white shark navigator “professional” (model UV 420 26) in the trash just a couple of weeks ago. It had the exact same problem as my lavender one, namely, the brush roll derailed on the non-belt side, clogged with cat hair. Anyway, I cannibalized a black plastic end piece and a bearing out of it to put on my lavender navigator. Now it works. I scrapped my other one as it was definitely the worse for wear.
Great video, thanks so much. The beater brush wasn't turning, and no green light. I took the floor head off and put it back on, and magic. Good as new! I don't know what it does, must reset something?
Wow! I'm impressed! Thanks for this video....my shark navigator runs great now....i never knew about that little pancake looking filter under the big donut filter....you're the man!
You don't know how many times you've helped me. Thanks!
Really well done! I have a Bissell that is really poor with filtration no matter how much I clean it. When I'm done vacuuming, the device is literally dustier on the outside than when I started. Do these sharks keep their dust contained well?
Thank you for helping me to maintain my shark navigator.
Informative. Thank you. I was actually looking for info on the Hepa filter - like how often to change it and what it means if it suddenly turns BLACK (not dark brown or gray like it would from dirt) and it seems like a lot of air is flowing out from that space. My Shark is only 2 months old. So, luckily, it's still under warranty.
Thank you so much for this guide. I now have a wonderfully working Navigator. So thrilled.
Thank you so much!! I thought my cleaner was dying. It was a simple fix thanks to your help.
Excellent!! You saved my perfectly good vacuum from the scrap heap!!
You ROCK young man. This was easy to understand and follow. I get great suction, but still no brush roll indicator light. Do the lights blow out?
Thank you so much!!! My vacuum wasn't vacuuming but now it is fixed!
Great video. Fixed my vacuum in less than 5 minutes (after watching this). Thanks for your help
Thanks for the informative video. I just bought a Shark. You're dog is cute also!
I love this vacuum and I’ve head it for about 10 months but the suction suddenly has been lost and here I am now I will update if I end up finding solution