I have a question if my clients want to upload the files as ai, psd, jpeg and png correct but my question is when after paying these files they do not receive an email is it possible.
Hi Xavier! When a user has uploaded a file, this file would be visible to the user in the completed order email. However, if you are already using the plugin on your site, in order to properly check and provide the correct assistance, I kindly invite you to contact our developers through our support desk yithemes.com/my-account/support/dashboard/. Best regards!
Since they will be most likely design files (heavy files) what are the recommendations to store this files, a big hosting space? or delete files every-month? or do you guys have integration with dropbox or any cloud service?
Hello Juan! At the moment there are no specific integrations to manage the uploaded files; however, our suggestion, in this case, is to have a server with enough space, or also to upload them manually each month to dropbox so you can delete them from the server. For any further assistance, please do not hesitate to reach us at yithemes.com/contact-form/. Best regards!
We have been waiting for this integration with cloud services (dropbox, drive...) through the api for some time, but we never received it. We have had to opt for another plugin that does. 😔
Hi David! Within each upload field, customers can upload a single file; however, you can include a 'File upload' add-on and insert as many upload fields as you require. If you have any questions, please, feel free to contact us directly here yithemes.com/contact-form/. Best regards!
Hi there! 😃 The file uploader is available in the premium version of YITH WooCommerce Product Add-Ons & Extra Options, not in the free one. You can find all the types of options available in the premium version here: docs.yithemes.com/yith-woocommerce-product-add-ons/populate-options/. In case you have further questions, you can write to us through this form: yithemes.com/contact-form/. Stay tuned! 😉
I have a question if my clients want to upload the files as ai, psd, jpeg and png correct but my question is when after paying these files they do not receive an email is it possible.
Hi Xavier! When a user has uploaded a file, this file would be visible to the user in the completed order email. However, if you are already using the plugin on your site, in order to properly check and provide the correct assistance, I kindly invite you to contact our developers through our support desk yithemes.com/my-account/support/dashboard/. Best regards!
Since they will be most likely design files (heavy files) what are the recommendations to store this files, a big hosting space? or delete files every-month? or do you guys have integration with dropbox or any cloud service?
Hello Juan! At the moment there are no specific integrations to manage the uploaded files; however, our suggestion, in this case, is to have a server with enough space, or also to upload them manually each month to dropbox so you can delete them from the server. For any further assistance, please do not hesitate to reach us at yithemes.com/contact-form/. Best regards!
We have been waiting for this integration with cloud services (dropbox, drive...) through the api for some time, but we never received it. We have had to opt for another plugin that does. 😔
Thanks very much
Hello! Thank you for your feedback! Stay tuned :)
it is possible to upload multiple images? in the label I read "files" in plural. Thanks
Hi David! Within each upload field, customers can upload a single file; however, you can include a 'File upload' add-on and insert as many upload fields as you require. If you have any questions, please, feel free to contact us directly here yithemes.com/contact-form/. Best regards!
Is this in free or pro version?
Hi there! 😃 The file uploader is available in the premium version of YITH WooCommerce Product Add-Ons & Extra Options, not in the free one. You can find all the types of options available in the premium version here: docs.yithemes.com/yith-woocommerce-product-add-ons/populate-options/. In case you have further questions, you can write to us through this form: yithemes.com/contact-form/. Stay tuned! 😉