I recently installed the kit to replace the one in my 20 year old Majestic vented natural gas insert. I was impressed by how easy it was to install and how quickly it lit. The remote control was easy to use, but the instructions were lacking. Everything worked fine for 4 days, but then stopped working. The remote system beeped, but the ignitor didn't try to light. I tried to contact their customer support, but couldn't find a phone number, or website, so I returned it. I don't know how they can be in business without having some sort of technical support available.
Great video. If I don’t need the thermostat reader, can I use this unit without needing a power outlet? Or do you need the power supply for the remote? I’m looking for a unit that doesn’t require a power outlet. Which model should I get?
Thx for post. Were you concerned at all about the endpoints overheating, or the wires leading to the endpoints overheating and damaging the burner unit?
Is this device still functioning today as it should for you, any issues since your install? Also do you know why the device needs batteries when it is plugged into a wall?
Thanks for sharing, very detailed. Especially the ukulele background music. LOVE IT!
I recently installed the kit to replace the one in my 20 year old Majestic vented natural gas insert. I was impressed by how easy it was to install and how quickly it lit. The remote control was easy to use, but the instructions were lacking. Everything worked fine for 4 days, but then stopped working. The remote system beeped, but the ignitor didn't try to light. I tried to contact their customer support, but couldn't find a phone number, or website, so I returned it. I don't know how they can be in business without having some sort of technical support available.
Great video. If I don’t need the thermostat reader, can I use this unit without needing a power outlet? Or do you need the power supply for the remote?
I’m looking for a unit that doesn’t require a power outlet. Which model should I get?
Thx for post. Were you concerned at all about the endpoints overheating, or the wires leading to the endpoints overheating and damaging the burner unit?
no worries about that.
I have this installed, but it keeps clicking like the ignitor is firing even when I have flames. Why? What can I do?
Very helpful! Thank you.
Is this device still functioning today as it should for you, any issues since your install? Also do you know why the device needs batteries when it is plugged into a wall?
The wall plug is only for the wifi control. It uses the batteries in the box for the igniter.