Don’t repeat my biggest mistakes as an agency owner

As an agency advisor, Chip Griffin spends a lot of time trying to help clients avoid the same mistakes that he made as an owner.
In this webinar, he digs into some of the biggest mistakes he made over the years so that you can benefit from the insights into his own failures.
Chip explains what he did wrong and how he would have handled the situations differently if he encountered them today.
If you share Chip’s belief that there is more to learn from failure than success, this will be an excellent educational opportunity for you.
00:00 Intro
01:39 Why discuss my mistakes?
03:08 I avoided hiring my first employee
06:02 I kept an underperforming employee for too long
07:49 I agreed to do work outside of my agency's expertise
10:39 I let a client stay quiet for too long
13:23 I took on a project I was uncomfortable doing
15:34 I got too comfortable with a couple of whale clients
18:06 I put off the inevitable
21:37 I lost focus
26:11 Conclusion and Homework
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Host: Chip Griffin
SAGA Community Manager: Jen Griffin

[@amore.digital]

Great advice overall Chip! A biggie for a lot of the smaller agencies is getting complacent with their own marketing and sales when they're busy. So many are also scared to make that first hire but as you said once you get over it, life get's a lot easier esp if you take the time with the right hire!

[@realchipgriffin]

Absolutely! The most important time to focus on business development is when you are busiest with client work. Otherwise you end up on the revenue rollercoaster in a feast-or-famine cycle.