How to fix Apple iMac or MacBook error: The Recovery Server could not be contacted. High Sierra.

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  • Опубликовано: 24 янв 2025

Комментарии • 321

  • @hello.6725
    @hello.6725 9 месяцев назад +5

    Finally, I asked customer service and used option+command+R to solve the problem. Only command+R didn't work. I hope this helps the next suffering partner.

  • @muhammadjaved338
    @muhammadjaved338 Год назад +27

    ignore this help video as it's out of date! And try this,
    Shut down your Mac, and simultaneously hold down these keys: Command + Option + R (not just Command + R). After doing this, In the 'Reinstalling MacOS' field, it will offer you Ventura or other recent OS and off you go. If you only hold down 'Command + R' the system takes you to an older recovery setup offering older OS like High Sierra, which Apple no longer supports. That’s why you get the message: 'Recovery Server Could Not Be Contacted.' So all that changing the time stuff won't help. Good luck!

    • @michellegonzalez7641
      @michellegonzalez7641 Год назад +4

      I tried this and the date and still no luck!

    • @praveenthakur7685
      @praveenthakur7685 Год назад +4

      But what if someone have old model ?? because i have macbook air late 2010 model, what to do now ?

    • @praveenthakur7685
      @praveenthakur7685 Год назад +3

      High sierra was the last update

    • @Obsidemon
      @Obsidemon Год назад +2

      My man!
      Thanks , worked like a charm !

    • @PattKaAKi
      @PattKaAKi Год назад +1

      Thank You!

  • @oLMNOo
    @oLMNOo Год назад +35

    to anyone still stuck at this message and not able to get around it , I found the solution..u have to do the same internet recovery mode by holding R, alt, command (all 3) at start up instead of just command , R .. its stupid but it literally changes everything by giving u a completely Dif set of options.(same options actually but in a new Dif style list). I guess high Sierra is no longer able to get any support so the new options will install monetery . it will not give u a message with it and install without any hiccups.. I hope this helps someone that is stuck getting the same frustrating speed bump that cost me my patience

    • @userlillu
      @userlillu Год назад

      r + alt + command is working for me at all....
      do you know of any way to fix this??

    • @Glaze_N_Pop
      @Glaze_N_Pop Год назад +4

      Thanks - this worked for me! "option + command + r" brings up different recovery menu. It give me option to restore macOS Ventura. First thing is to connect to WIFI again, format disc with disc utility and then restore macOS Ventura.

    • @darrylfitzgerald3202
      @darrylfitzgerald3202 Год назад +1

      @@Glaze_N_Popbruh you’re a life saver i don’t know how to thank you GOD bless your soul🙏🏾❤️ you matter in this world and u okay a very big part in not just your life but others aswell. Thank you

    • @PattKaAKi
      @PattKaAKi Год назад

      You are the Best! Thank You

    • @Hunter76251
      @Hunter76251 Год назад

      you're a lifesaver man, i love it when i learn stuff from a RUclips comment vs the actual video

  • @ashleyward3978
    @ashleyward3978 3 года назад +6

    My macbook hasnt worked in 8 YEARS. 8 YEARS. It's now working. THANK YOU

  • @richardhaas3014
    @richardhaas3014 4 года назад +105

    Did this and still getting server can not be reached

    • @shakirjohnson1987
      @shakirjohnson1987 4 года назад +5

      Same here bro needs help

    • @moons.5893
      @moons.5893 4 года назад +2

      @@shakirjohnson1987 did you figure it out bro?

    • @josearodrigueze
      @josearodrigueze 4 года назад +3

      you need put the current date

    • @jrobbins7602
      @jrobbins7602 3 года назад +2

      @@arnaldoalvarez9127 Thank you!!! It seems so obvious now you say it

    • @arnaldoalvarez9127
      @arnaldoalvarez9127 3 года назад

      @@jrobbins7602 😁

  • @ben25born1976
    @ben25born1976 3 года назад +20

    If that doesn’t fix the issue what then would u recommend? Thank u again for the video

    • @nadajansstudio1798
      @nadajansstudio1798 8 месяцев назад +1

      same here, time is accurate and aligned. issue persisting

  • @VijayChintapandu
    @VijayChintapandu Год назад +3

    this should be US date and time or any date can be fine? I have updated local date and though it's the same issue persists. please help me.

  • @igranadosg
    @igranadosg Год назад +4

    hello I have put today's date, but it keeps sending me the same error, any other help?

  • @tochibochi
    @tochibochi Год назад +6

    Hi man, I had the some issue ( The recovery server cloud not be contacted) even after command on Terminal. I had wrong time but now is Ok but still getting the same error The recovery server cloud not be contacted! Can you help me please what I need to do now? Thanks in advance :)

  • @bennykossovarr
    @bennykossovarr Год назад +6

    I've tried several times, this method doesn't work, please help me

  • @longonthomas
    @longonthomas Год назад +1

    i have an 1 mac mini .ierased the disk .base mac osx is all that remains .cant seem partition the disk.says there is not enough room to download high sierra

  • @franciscovanin383
    @franciscovanin383 2 года назад +4

    Hello! Greetings from Argentina. I have a Macbook Pro 2018. I want to install Sierra and it won't let me. I get "recovery server installer information is corrupted". I follow your steps, the ones to change the date from terminal, I put the correct format and it doesn't work for me! I don't know what to do, I'm desperate. If you can help me I would appreciate it.

  • @ly1465
    @ly1465 3 года назад +3

    Click upper right corner and connect to your Wi-Fi before restore is what works for me.

    • @babayagadiesel2552
      @babayagadiesel2552 2 года назад +1

      It’s the simple things us computer illiterate people don’t understand! Thank you for this!! I couldn’t even see the Wi-Fi logo on the top right hand corner till I read this comment! Worked perfect after that!

  • @melissalucia1
    @melissalucia1 4 года назад +4

    You are a lifesaver! This was driving me nuts but by following the video I have resolved the issue. The date that my machine showed was yesterday but by updating as indicated this sorted it out :)

  • @muthuvelsathiyavel6614
    @muthuvelsathiyavel6614 10 месяцев назад

    This worked out for me and it got updated to MacOS Big Sur (not sure if this is newer than HighSierra).
    I did not use my laptop for 6 months and that should be the problem as you mentioned. Thanks!

  • @artverproduction1375
    @artverproduction1375 2 года назад +2

    This method not working can you plz tell me another method?

  • @adarshpkumar4938
    @adarshpkumar4938 3 года назад +2

    Hey I tried to factory reset my Mac but then I tried to reinstall my Mac but it shows -" installer information damaged on the server " ( something like that ) pls help me I have already spent a lot of money on this dumb machine ..pls help me how to fix it . There are no videos on this issue also nothing is given on Apple website about this

  • @katherinehummer1419
    @katherinehummer1419 3 года назад +3

    If you still get the message be sure WiFi is ON & that you enter the current date and time!!!!!! This runs on 24 hrs so if you are sitting at 1133pm you need to enter 2333 for your time.

  • @jeffa4484
    @jeffa4484 4 года назад +6

    Hi I did your method and now it’s saying “The installer information on the recovery server is damage “ I using a MacBook Air 2017 MacOS Sierra . Please help me

    • @wendysonbae7629
      @wendysonbae7629 4 года назад

      I have the same problem now. Did you already fix yours? Thanks

  • @corameza1989
    @corameza1989 Год назад +1

    I have tried this about a million times and it will not work. When I click disk utility I can see the os x base system but I cannot restore it. I know nothing about what i am doing but i really need this imac to work> Please help me.

  • @pieniepien
    @pieniepien Год назад +1

    I tried today 15 Oct 2023, changed the date and the problem still the same ...

  • @Madhubhusal420
    @Madhubhusal420 4 года назад

    Had this same problem with my Mac book Pro 2011 please help me

  • @magicmindKL
    @magicmindKL 3 года назад +5

    Thanks buddy - GREAT video and solved a 2 hour headache!!

    • @asimtaj9831
      @asimtaj9831 8 месяцев назад +1

      Bruh I had a 8 year headache!!

  • @simplyme6840
    @simplyme6840 4 года назад +2

    Do you have a website or a way to contact for your services?

  • @Atropin4eg
    @Atropin4eg Год назад +2

    Does Apple off servers ?

  • @stjohnsmanor
    @stjohnsmanor 2 года назад +1

    Do I need to have an ethernet cable connected to get internet when I do this? Thank you!

    • @Mac1PC
      @Mac1PC  2 года назад

      Yes. Or WiFi.

  • @HiDefMediaInc
    @HiDefMediaInc Год назад +2

    Wait a minute buddy… How come you haven’t responded to anyone who says this didn’t work? It didn’t work for me either.

  • @kayasempire
    @kayasempire Год назад +2

    Still getting same message and I’m on wifi

  • @Ivorichanel
    @Ivorichanel Год назад +12

    This is driving me insane because I did this multiple times and still nothing….

  • @pranayshah17
    @pranayshah17 3 месяца назад

    Hanks a lot sir.
    Your video supported me ahe done the work.

  • @AK-nx4ms
    @AK-nx4ms 3 года назад +2

    Thank you! I couldn’t figure it out and was about to take it to a local repair shop. Thank you

  • @classictarget
    @classictarget Год назад +1

    That did not work on my iMac :( what to do ?

  • @AbrahamSon-e2l
    @AbrahamSon-e2l Месяц назад

    Is actually working, but the installation after few minutes is get in interrupt

  • @Moneyyyideas
    @Moneyyyideas Год назад +1

    I have tried everything its still not working what should i do?

  • @oluebubeiwuoha9500
    @oluebubeiwuoha9500 4 месяца назад

    Thanks alot all the way from Nigeria you made my day sir

  • @fredrikmaceriksson1
    @fredrikmaceriksson1 3 года назад +1

    This tip helped me and my 2009 21,5 inch iMac.

  • @Leescreativeart
    @Leescreativeart Год назад

    What happens when you change the date and it still does not connect to server?

  • @karlagarcia-y1b
    @karlagarcia-y1b Год назад +1

    It didn’t work, what can I do?

  • @TheodoreRizzo
    @TheodoreRizzo Год назад +1

    I did step by step and I stil get the recovery service could not be contactacted

  • @markvincent5877
    @markvincent5877 3 года назад +2

    Dude, you are amazing! You saved my laptop

  • @jojosutherland8832
    @jojosutherland8832 4 года назад +2

    What if this doesn’t even work ? What else could it be ?

    • @lanaf.7174
      @lanaf.7174 4 года назад +2

      be sure your wifi is still turned on

    • @nevillebrown8180
      @nevillebrown8180 4 года назад +2

      @@lanaf.7174 dude this reply stopped me in my tracks of countless RUclips videos trying to figure out what the issue was. THANK YOU!!!!!!!

  • @guardianx6900
    @guardianx6900 Год назад

    hi, any fix if update date is not working? thanks

  • @willv7295
    @willv7295 Год назад +2

    Still gives me the same error

  • @ashleyjames308
    @ashleyjames308 10 месяцев назад

    It won’t work here with my 2012 MBP, which is almost unused

  • @therealshaunhunt
    @therealshaunhunt Год назад +1

    Thank You for this, I thought I had turned my Mac server into a useless brick!

  • @ajansajhadi33
    @ajansajhadi33 Год назад

    Hello ! i cant reset and i try to do your way, you think i need high sieera ?

  • @raimentm2010
    @raimentm2010 3 года назад

    YOU ARE THE BEST!!!!!!! WAS ONLY FINDING VIDEOS THAT TALKED ABOUT WIFI CONNECTION...SMH... THANKS A TON!!!!!

  • @oLMNOo
    @oLMNOo Год назад +2

    Still not able to get past that stupid message

  • @Lost_9o1
    @Lost_9o1 4 года назад +5

    It didn’t work for me someone pls help

    • @helpingpeople4531
      @helpingpeople4531 4 года назад

      @joe mamá You still need help?? Just connect to the wifi

    • @igliveplugg3798
      @igliveplugg3798 4 года назад

      @@helpingpeople4531 i did and mine is still not working

    • @helpingpeople4531
      @helpingpeople4531 4 года назад

      @@igliveplugg3798 oh yeah dude just connect to the wifi and it should work text me back if it works

    • @kristyleatritz
      @kristyleatritz 4 года назад +1

      Helping People mine still says that even when I connected to wifi...any other ideas what it might be?

    • @anyfrancisco1262
      @anyfrancisco1262 4 года назад

      Help. Me. Get some. Issues too its not working on me

  • @Leesharpbeats
    @Leesharpbeats Год назад

    I followed your process but I am still getting the same message. Any advice?

    • @Bruceceee
      @Bruceceee Год назад

      Try going back into terminal and changing the date to 2020, i did it and its working as im typing this

  • @mechamoon1397
    @mechamoon1397 Год назад

    mine is up to date i still receiving that mesage what can i dp npw

  • @DanKirchner5150
    @DanKirchner5150 Год назад

    it still has the message "recovery server could not be contacted" after this ,what now?

  • @BeachComer
    @BeachComer Год назад +1

    Didn't work for me... been trying for days...
    All i did was reset to factory setting to sell my old imac 2011 and it stops me every time and will not even recognize my key pad or mouse! Have to use a pc keyboard/mouse ...SMH

    • @sudiyopsy
      @sudiyopsy Год назад

      Same you found solution?

  • @Sephiga
    @Sephiga Год назад +1

    Amazing man! I was trying to restore an old Macbook for my aunt to use and this video saved me after about an hour of trying everything online. NO other solutions worked. Thanks so much dude. You have no idea lmao

    • @illessamueltolgyes6329
      @illessamueltolgyes6329 Год назад

      Can you tell me the solutions that didn’t work for you? This one doesn’t work for me, but maybe one of those will

  • @anj2941
    @anj2941 3 года назад

    what if that one did not work? what is the next thing to do?

  • @Umxi404
    @Umxi404 Год назад

    does this need to be us time or my country's time cuz i still got the error

  • @varunpaintings3259
    @varunpaintings3259 Год назад

    my mac date correct in terminal but not support to install OS , why

  • @user-dv8fs6ml5z
    @user-dv8fs6ml5z Год назад

    is this only for laptops or for mac desktop also

  • @jadelewis6757
    @jadelewis6757 4 года назад +3

    I tried so many this one was the only one that worked 😭💜

    • @bosssbish3782
      @bosssbish3782 3 года назад +3

      What did you do because mine keeps saying illegal time format

  • @victorfernandes4395
    @victorfernandes4395 Год назад

    Did that for Sierra and I get the message “untrusted_cert_title” and won’t go on from there

  • @johnlangston4963
    @johnlangston4963 4 года назад

    Can I get your service. I have two DVR DRIVES. Need to know if you have time to see if you can find anything on theses drive. Thanks

  • @angelbulut6425
    @angelbulut6425 Год назад

    But the white bar above utilities is not showing for me so I cannot access terminal and the shortcut for terminal is also not showing up so I can’t change the date and time settings and stuck not being able to download Mac OS. Someone please help

  • @xia1494
    @xia1494 Год назад

    It weird bc at first it allowed the next step then all of a sudden now it does this

  • @ahmetermis6863
    @ahmetermis6863 7 месяцев назад

    Thanks bro for your advice, you save my life

  • @HunterFrusha
    @HunterFrusha Год назад

    Mine still is not working
    Any other options after this?

  • @Fattotub
    @Fattotub 4 года назад +2

    It’s work finally..thank u soooooo much 👍🏻

  • @Zaynabmomkitchen
    @Zaynabmomkitchen 11 месяцев назад

    It worked ! Thank you very much brother i had headache 🤣

  • @toheebremilekunadigun4218
    @toheebremilekunadigun4218 Год назад

    What can I do if my pc is with a blue screen and did not alow to see recov9

  • @shivamjadon3020
    @shivamjadon3020 Год назад

    I can't select my drive and still the recovery server could not contacted pop up

  • @blinginternational
    @blinginternational Год назад

    What if you do that and it still showing it still

  • @jeragallero
    @jeragallero Год назад

    Not working for me as of today

  • @RandomVideosFirst
    @RandomVideosFirst 10 месяцев назад

    Thank you so much this has worked , save me a trip to apple and alot of time

  • @tylerhood2225
    @tylerhood2225 4 года назад +5

    Saved me!!! I was trying to clean off my 2009 (?) Mac for my sister and had this exact issue. Thanks so much for posting this!

    • @NorthernYouthEnduro
      @NorthernYouthEnduro 3 года назад

      My Mac is 2010 but the time before was set to 2000 idk why tho

  • @danielapazm6397
    @danielapazm6397 Год назад

    I did everything and it didn't work for me, even setting another date. Help!

  • @oliviamckenna7778
    @oliviamckenna7778 3 года назад

    How do I change the time

  • @chayprocter9779
    @chayprocter9779 Год назад

    Thank you ! It still works in 2024 🎉

  • @raf2736
    @raf2736 3 года назад

    Dude it worked!!!! I’ve tried several RUclips videos but yours is the one that worked. You are the man! Thank you!

  • @alexdonis21
    @alexdonis21 3 года назад +2

    It still didn’t work

  • @asiaq.4263
    @asiaq.4263 5 месяцев назад

    How to do the time 2:38

  • @artistkel8528
    @artistkel8528 Год назад

    I need help it isn’t working

  • @MrLuke335
    @MrLuke335 4 года назад

    Thanks mate, absolute dude for making this

  • @aaronhardebeck3362
    @aaronhardebeck3362 3 года назад

    it is saying my hard drive is locked. how do I get around that?

  • @bbcig3508
    @bbcig3508 Год назад

    The time us correct but still showing it

  • @bidenbenz5020
    @bidenbenz5020 4 года назад

    Still the same problem,didn’t fixed it, help me....

  • @Jayliftsoffical19
    @Jayliftsoffical19 Год назад

    So I did what u did but still giving me that same message

  • @gimbalair
    @gimbalair 3 года назад

    Thanks this saved me from binning my machine.

  • @sofiasanchez-hi8sx
    @sofiasanchez-hi8sx 3 года назад

    What if i did that and it did not work, what next?

  • @kemiogunleye8245
    @kemiogunleye8245 2 года назад

    Still getting the same error response

  • @frankcruzrosado133
    @frankcruzrosado133 3 года назад

    I tried this and it did not work. What else could it be?

  • @janettetteh6406
    @janettetteh6406 Год назад

    mine is still not working
    please help

  • @WinUpgrade
    @WinUpgrade 8 месяцев назад

    The only solution that helped me was to write the system through a special utility onto a USB flash drive and then reinstall the system from it

  • @RickTv631
    @RickTv631 2 года назад

    Still getting the same message.

  • @juanm1897
    @juanm1897 Год назад +1

    didn't work for me

  • @sudiyopsy
    @sudiyopsy Год назад

    Loool Solution:
    Tried everything again and again. Now i didnt do shift command option r but only option command r and now macos ventura came when i started the mac. It worked

  • @JFinesse556
    @JFinesse556 Месяц назад

    Still poppin up error

  • @franchescasoberal2728
    @franchescasoberal2728 2 года назад +2

    Amazing! Tried to do it so many other ways and this one worked thank you!!!

  • @technicalnadim786
    @technicalnadim786 9 месяцев назад

    Sem too problem me please help

    • @hello.6725
      @hello.6725 9 месяцев назад

      Finally, I asked customer service and used option+command+R to solve the problem. Only command+R didn't work. I hope this helps the next suffering partner.

  • @Cobysant
    @Cobysant 2 года назад

    It didn’t work for me,the same message pops up

  • @esdrasmedina4766
    @esdrasmedina4766 Год назад

    your video looks great but it did not work for me so please try to give other options I have 2011 iMac

    • @davidezuncheddu4198
      @davidezuncheddu4198 Год назад

      Did you solve it?

    • @esdrasmedina4766
      @esdrasmedina4766 Год назад

      @@davidezuncheddu4198 sorry it took so long to get back to you but no matter what I’ve tried your way ,changing hard drive inc. Changing memory profile nothing so it looks like I will remove the hard drive and probably recycle the machine

  • @andresserrano153
    @andresserrano153 Год назад

    I keep getting the same announcement I'm getting stress