When you're recieving something for free please don't keep such high hopes 😅 and technically you can't blame them for scamming you cause scam is only valid for things that you are paying for but not receiving the right one.
This is definitely not a scam. The inventory for free product is obviously different from the products available online. And, sometimes some products can be expired, or spoiled from the free inventory. In that case only must have sent you amother product. And, at least they sent something. Some brands may just not send anything.
same!!!! my order had been declined by the “courier partner” 2 straight times i’ve raised a ticket for complaint emailed them for a refund but no they didn’t…
Ma'am I was working with nykaa for 4 years......jo aapne website pe apni free product check ki wo different category me aata he wo product sirf direct selling ke liye hota he isliye wo available bata rha he .... Aur jo apko bola gaya tha free product choose krne k liye uski category dusri rehti he wo online aap check nhi kr sakte uska data sirf hamare pass hi rehta he........free product ki alag inventory rehti he shayad waha khatm ho gaya hoga isliye apko replacement mila
Hii maine nyka se Philips ka hair straightener mangaya tha jo 3756 something ka hai uske badle Mai mujhe nyka ki traf se ek bada se stone marval ka Mila hai maine customer care pe bhi bat Kari aj 3 din ho gye hai lekin return add karne par bhi koi msg nhe gya dilivery boy ke pas pls suggest me
Hlw bro please mujhe ek help kr sakte ho ap maine nyka par 900 rupee ka ek inner wear kharida par nyka ne galat size nd colour bhej dia mean product hi galat dia phir maine wrong profuct pe opsn select kia par image upload krne ke liye aai to netwrk issue dikhaya fir maine product size big not fit opsn select kr ke image bhega to upload ho gya.fir delivery boy ne wo picup nhi kia colour change hone ke karan.wo bola maine wrong product select krna chahiye tha.par usme tu netwrk issue dikha rhi thi so maine wo alag option select kia.ab mai kya karu.kya ye phir se return ho sakte hai?koi process hai .please bata do agar apko pata hain
Your reason work in case the offer was to send 1 free product. But when it clearly written in offer that customer choose their desired shade in lipstick it is not to send anything just for the sake of giving a free gift. There is a high customer wouldn't want to buy the products from that particular brand. Just bcz deal was she purchased that product. Now it is her lose . Also the sent concealer shade may not suit her. Once it happened with me in different shopping site. I was not planning to buy any lipstick at that time. But I had 2 shade in my wishlist to buy in future. But that brand never give B1G1. So when brand gave B1G1 offer I purchased that 2 shades. Thought offer is good. I saved some money. But who knew brand only sent me 1 good product, 2nd lipstick was expired. Now whenever there is any B1G1 offer in any site and brand I feel hesitate to place order bcz of this bad incident.
I can totally relate to you.. I had ordered for over 10-20 k on nykaa in this hot pink sale and there were a lot… I mean a lotttt of products that I received damaged and after some returns and replacements they are saying that we are not going to return or replace your product because we have done this a lot of time and now we won’t do it… I mean I am so furious right now that I don’t know what to say… I have provided them with every proof required and after few days they approve these requests and still this is the answer given to me…. I have also received some products which will expire in almost 6-7 months I haven’t returned or asked for replacement for them but the products that are damaged aren’t acceptable at all
They also sent me a useless wing eyeliner stamping pen that has no color. I couldn't use it even for a day it was all dried up. When I talked to customer support they didn't change the bday gift as it is free product.
happened with me also doesnt provide refund as well lets make this video viral so that it can reach to everyone and nykaa's policies gets change hopefully
I once returned something and then they completely denied the return and refused to refund the money. In such cases you should try emailing the matter to their customer service and then as a last resort, move the case to the consumer court. They finally refunded my money to me after the consumer court case against them.
@@meghadixit566 yes. I called them directly. Because I had called Nykaa customer care all month but they did not seem interested in solving my issue. And then two days after I called NCH, Nykaa emailed me and refunded my money.
Maine nyka se product mangawaya wo Acha nhi laga to Maine replace kiya to request reject ho gya or Jo 😢 replace kiya tha dusre product se wo bhi aa gya ..ab wo wapas kara to request rejected ho gya ..ab dono product mere pas h ab mai kya karu ..
I recently ordered the kay beauty highlighted for Rs. 700 and my product was damaged. It is completely broken and I can't even use it properly. But when I tried to replace it, they are not responding properly even when I sent all the proofs required.
Mene 663 Rs ka return Kiya tha aur vo log refund nhi kr the Aapka order cancelled ho chuka hai bole jabki mujhe delivered ho chuka 5ha vo order I'd delivery boy no. Sab Kuch dene ke baavjood mujhe refund nhi hua😢😢 very bad aap I am not gonna buy anything from nykaa
As I've worked in retail stores I've seen that they deliver u from the nearest store accordingly to ur adress but in the app they show all over from india so there are many stores so that's y ..
Can u tell me buy one get one free actual recived the free product???? Can Anyone tell me please Mere sath scam toh kabhi nahi hua ..I have been purchasing the product since 5 yrs but maine kabhi buy one get one free purchase nhi kiya ..just I hv ordered mny product so plz tell me
Yes... I have received always except few times when there are some issues like this video... Be it Nykaa or any other product's own websites eg. Dr.sheth, wishcare, plum goodness, juicy chemistry etc, I have always recieved!!!
I was also supposed to get a free gift... But never got only ... Atleast u got something... But Nykaa is not at all trustworthy.... For me Amazon is only the best for online shopping!
Duplicate nhi milega aapko.... U can purchase from Nykaa. Bas kabhi kabhi sale k time ye log customers ko kuch galat products bhej dete hai which may be unintentional but they don't solve the problem many times
When you're recieving something for free please don't keep such high hopes 😅 and technically you can't blame them for scamming you cause scam is only valid for things that you are paying for but not receiving the right one.
Agree
Arey bhai bohot bada scam hai vo tere sath jab hoga tab pata chalega 6k ka product ke sath bi scam krte hai
This is definitely not a scam. The inventory for free product is obviously different from the products available online. And, sometimes some products can be expired, or spoiled from the free inventory. In that case only must have sent you amother product. And, at least they sent something. Some brands may just not send anything.
This is not a scam..... Free ka product chahie to free ka koi bhi mil jaega ek hi chij ke piche mat Ada karo
This is the reason one should NEVER buy anything during sale time period.
Their customer care is just waste as hell.... And they didn't send me the refund also ..fraud
Same thing happened to me , they actually send me the wrong product which I have order
same!!!! my order had been declined by the “courier partner” 2 straight times i’ve raised a ticket for complaint emailed them for a refund but no they didn’t…
Same customer service is worst
I didn't even get the product but it was already paid. I didn't get the refund
Ma'am I was working with nykaa for 4 years......jo aapne website pe apni free product check ki wo different category me aata he wo product sirf direct selling ke liye hota he isliye wo available bata rha he ....
Aur jo apko bola gaya tha free product choose krne k liye uski category dusri rehti he wo online aap check nhi kr sakte uska data sirf hamare pass hi rehta he........free product ki alag inventory rehti he shayad waha khatm ho gaya hoga isliye apko replacement mila
Hii maine nyka se Philips ka hair straightener mangaya tha jo 3756 something ka hai uske badle Mai mujhe nyka ki traf se ek bada se stone marval ka Mila hai maine customer care pe bhi bat Kari aj 3 din ho gye hai lekin return add karne par bhi koi msg nhe gya dilivery boy ke pas pls suggest me
Hlw bro please mujhe ek help kr sakte ho ap maine nyka par 900 rupee ka ek inner wear kharida par nyka ne galat size nd colour bhej dia mean product hi galat dia phir maine wrong profuct pe opsn select kia par image upload krne ke liye aai to netwrk issue dikhaya fir maine product size big not fit opsn select kr ke image bhega to upload ho gya.fir delivery boy ne wo picup nhi kia colour change hone ke karan.wo bola maine wrong product select krna chahiye tha.par usme tu netwrk issue dikha rhi thi so maine wo alag option select kia.ab mai kya karu.kya ye phir se return ho sakte hai?koi process hai .please bata do agar apko pata hain
Please help me I got different product 😢
How can I return it??
Please help me I got different product 😢
How can I return it??
Your reason work in case the offer was to send 1 free product. But when it clearly written in offer that customer choose their desired shade in lipstick it is not to send anything just for the sake of giving a free gift. There is a high customer wouldn't want to buy the products from that particular brand. Just bcz deal was she purchased that product. Now it is her lose . Also the sent concealer shade may not suit her.
Once it happened with me in different shopping site. I was not planning to buy any lipstick at that time. But I had 2 shade in my wishlist to buy in future. But that brand never give B1G1. So when brand gave B1G1 offer I purchased that 2 shades. Thought offer is good. I saved some money. But who knew brand only sent me 1 good product, 2nd lipstick was expired. Now whenever there is any B1G1 offer in any site and brand I feel hesitate to place order bcz of this bad incident.
Same thing happened with me ...too we have no control on what we are getting as a freebie.
Yeah 😔
I can totally relate to you.. I had ordered for over 10-20 k on nykaa in this hot pink sale and there were a lot… I mean a lotttt of products that I received damaged and after some returns and replacements they are saying that we are not going to return or replace your product because we have done this a lot of time and now we won’t do it… I mean I am so furious right now that I don’t know what to say… I have provided them with every proof required and after few days they approve these requests and still this is the answer given to me…. I have also received some products which will expire in almost 6-7 months I haven’t returned or asked for replacement for them but the products that are damaged aren’t acceptable at all
Yes... It's frustrating...
10-20k 🤯🤯🤯🤯🤯
Mere saath bhi hua h
@@vxvnw ya I know crazy right but in my defence I stock up once max twice a year in their big sale
None of the online Shop sites are perfect.
Same happened with me with lakme absolute lipstick instead i got enrich satin
Idk about you guys, Ive always had good a good experience with nykaa
Same here
Are tumhen to khush hona chahiye kyuki wo concealer lip crayon se mehngi hain
They also sent me a useless wing eyeliner stamping pen that has no color. I couldn't use it even for a day it was all dried up. When I talked to customer support they didn't change the bday gift as it is free product.
happened with me also doesnt provide refund as well lets make this video viral so that it can reach to everyone and nykaa's policies gets change hopefully
They gave you random shades during sake
My mom is using nykaa since a lot of Years and yes guys THEY DO NOT SCAM
Yeh sare fraud hai online vale...meesho in sbb ka baap hai...mere 1400 rupe doob gye hai
I once returned something and then they completely denied the return and refused to refund the money. In such cases you should try emailing the matter to their customer service and then as a last resort, move the case to the consumer court. They finally refunded my money to me after the consumer court case against them.
Hi So NCH pr complaint ki aapne?
@@meghadixit566 yes. I called them directly. Because I had called Nykaa customer care all month but they did not seem interested in solving my issue. And then two days after I called NCH, Nykaa emailed me and refunded my money.
Inventory of free products is different from that on sale
Maine nyka se product mangawaya wo Acha nhi laga to Maine replace kiya to request reject ho gya or Jo 😢 replace kiya tha dusre product se wo bhi aa gya ..ab wo wapas kara to request rejected ho gya ..ab dono product mere pas h ab mai kya karu ..
I recently ordered the kay beauty highlighted for Rs. 700 and my product was damaged. It is completely broken and I can't even use it properly. But when I tried to replace it, they are not responding properly even when I sent all the proofs required.
Tira is good or not?
Customer care ka no kya hai nykaa products ke liye
Didi how to talk castomar care please help. I ordered 5 sheet mask and get 5 free but can't get my free sheetmask.please help di 😢
Agree. They sent me expiry product.
Very baat Nykaa 😡😡😡😡
Unlike the girl she Don't ani think
Usko mila yohi bohot hai
Please help me 😭
Muje different product mila hai ab me use return kese karu
Nykaa took my 3k I ordered a product for 3k ...
Mene 663 Rs ka return Kiya tha aur vo log refund nhi kr the Aapka order cancelled ho chuka hai bole jabki mujhe delivered ho chuka 5ha vo order I'd delivery boy no. Sab Kuch dene ke baavjood mujhe refund nhi hua😢😢 very bad aap I am not gonna buy anything from nykaa
As I've worked in retail stores I've seen that they deliver u from the nearest store accordingly to ur adress but in the app they show all over from india so there are many stores so that's y ..
Okay....🤗
Mera refund pura nhi aya ...90 rs cut hoke aye ro kya kare
Yes yhi krte hai ye log or bolte hai ma’am vo free product tha hum kuch nhi kr skte hai
Free ka maal khake complain Karne waale log 😂😂😂
Exactly mere sath b hua he
True,I buy from Amazon
Mere sath v hochuka h aysa 3 combo lipstick me glt vejdia colour jo bilkul v use krne layk nhi tha mai lagatar 2 mahine cal ki pr volog taldete
I got scammed on buy 1 get 1 offer. Only got 1 product.
You can guess ...
Mujhe to free product diye hi nahi...
Show hone k baad bhi nai mila.
Mujhe to kuch free gift nehi Diya hot pink sale mei use kaise claim kare
fraud nykaa...bohat gussa aara hai
Very informative.... thanks 👍🙏
You can replace free products with exact same product. I work for nykaa that's why I know this.
If u work for nykaa can u please tell me why the delivery service is such a scam?
Never on time so I thought I will never pay before I see the product ever again
@@zohmaihmai6748 can you please give me the nykaa customer care number
Nykaa ka help center no. Kya h plz btay
App me ja k aap customer care se bat kar sakte ho
Nykaa ka customer care bohot bekar hai
Yes nayaka bahut scam karta hai really
Scam nahi hota hai maim ham bhi nykaa me hi job karte hai aap ko lagta hai ayse hi
Fraud hai mere sath 2 bar kiya hai aur inka customer care ko akal he nhi hai
One time l didn't get all the products that l ordered from nykaa but had to pay for all the products.
Mere sath bhi esa hi hua...mujhe to free gift bheja hi nahi....
Delivery bhi 1 mahine baad milta hai. Don't buy from naykaa
Cod available bhi nahi hai isme 😢😢
This is not scam you got the item n so why are you saying scam
I heard nykaa sale fake product. Is it true?? Please tell
No... They don't sell fake products
Customer care ka number mil sakta hai
Mere sath v aisa hua h free gift ka box to mila but box me product nhi tha
naykaa ka cutmoser care no h to plz dena
Naykaa se kuch kharido mat . Mere bahot paise wast ho gaye hai. Bekar service hai inki
Can u tell me buy one get one free actual recived the free product???? Can Anyone tell me please
Mere sath scam toh kabhi nahi hua ..I have been purchasing the product since 5 yrs but maine kabhi buy one get one free purchase nhi kiya ..just I hv ordered mny product so plz tell me
Yes... I have received always except few times when there are some issues like this video... Be it Nykaa or any other product's own websites eg. Dr.sheth, wishcare, plum goodness, juicy chemistry etc, I have always recieved!!!
😢mam aapko free Mila but muje wo b nai Mila Mai primer liyn 1k satth free tha but 1hi Mila free kuch nai Mila .😢
Ohh 😯😯
Aaj mere sath bhi ho gaya scam
Customer care?
Nykaa is fraud. I got scammed
Bus Itni si Baat per naraj hai chalo main Bajar raha hun lipstick ki truck🥰 laga lena Jitna man Kare utna laga dena
Something happened with me too
esa mere sath bhi bua haii same to same
Meresath hochuka h ye,bhot complem ki pr nhi suna
Nykaa ka product kaisa hai
Matlab acha hai ya nahi 🙏
Achha h
But aap website se buy Karo sale k time... Better discount mil jata hai 🤗
Same thing happened with me
I was also supposed to get a free gift... But never got only ...
Atleast u got something...
But Nykaa is not at all trustworthy....
For me Amazon is only the best for online shopping!
Mujhe toh free lipstick ka bola that woh mili hi nhi
mere saat b hua...free product toh diye hi nhi mujhe,.
Mera bhi eyeshadow palette tuta hua diya h
Mere sath bhi aisa huwa tha
Ha ye mere sath bhi huya tha
Online payment safe or not plz btaiye
It is safe🤗
Free di chij aa rkhlo
😝😝😝
mam plz help me
Omg 😭
Customer care se kaise bat kare duplicate product aaya hai😭
Nykaa app----> account ------> help and support
Duplicate matlab nyka sy b duplicate mujy is website sy buy krna plz btain authentic product hain?
Duplicate nhi milega aapko.... U can purchase from Nykaa. Bas kabhi kabhi sale k time ye log customers ko kuch galat products bhej dete hai which may be unintentional but they don't solve the problem many times
Stop complaining about free products
muje dedo😂
Abe bhikaran h kya ? Free k product k liye bhi ro rhi hai 😂
😂😂😂😂
😨😨😨
Hn yr maine bhi face kiya
Hello ,, Haisa bhi ho saktha ki ap correct product leke dusra wrong product ap bhi bhatha sakthe hoo na Chor
What do you mean??
@@GirlsCattitude I mean ,,,, u have understood what i wanted to say
How insecure you are?? Is everything okay in your life???
How do you get time for judging someone?? Don't you have anything else to do in your life???
Mam isliye to Amazon, flipkart meesho best gai always boom 🤗🤗