ServiceNow has renamed the solution to (SPO) Sourcing and Procurement Operations - previously Procurement Service Management (PSM), Supplier Lifecycle Operations (SLO) - previously Supplier Lifecycle Management (SLM), a new offering called Accounts Payable Operations (APO). All these options roll up into Source to Pay (S2P), previously Procurement Operations Management (POM).
In ServiceNow Procurement Operations Management (POM) and Procurement Service Management (PSM), the related list that displays original purchase information on a case record is typically shown for reference and audit purposes. It provides visibility into the original purchase associated with the case. Removing the original purchase from the related list may not be a built-in option because it's meant to maintain a complete audit trail and history.
Great Share Indeed! Thank you!
ServiceNow has renamed the solution to (SPO) Sourcing and Procurement Operations - previously Procurement Service Management (PSM), Supplier Lifecycle Operations (SLO) - previously Supplier Lifecycle Management (SLM), a new offering called Accounts Payable Operations (APO). All these options roll up into Source to Pay (S2P), previously Procurement Operations Management (POM).
How would this integrate with an ERP or Multiple ERPs? Can this be set up to automate payments to suppliers which audit and exception reporting?
Is there a way to remove original purchase from the related list in the procurement workspace when you open a case record?
In ServiceNow Procurement Operations Management (POM) and Procurement Service Management (PSM), the related list that displays original purchase information on a case record is typically shown for reference and audit purposes. It provides visibility into the original purchase associated with the case. Removing the original purchase from the related list may not be a built-in option because it's meant to maintain a complete audit trail and history.