As others have said, this was so helpful. I've gone from frustration and anger at a non-working washing machine to a working machine and frustration and anger with those in my house who don't empty pockets before putting clothes in the wash!! Thank you.
Hi Peaceandrice Brilliant news! This is why we make this content to help people solve some of the more basic issues most of us come across. Kind regards Hotpoint Service
Where’s the video for cleaning the filter please? I have taken it out and removed gunk but the machine still isn’t emptying properly and making a weird rattling noise
Thankyou, did exactly as you said after youtube’ing the error on my hotpoint washing machine. Emptied the drum, found multiple little bits that would stop the waste pump from working. Cleared it straight away it is working. RUclips has saved me a lot of call out fee’s and repair fees (apart from part costs) since buying my home. Thankyou
Thank you so much! Was almost hoping to find all my lost socks after reading the comments but I retrieved a colour catcher and (after turning off and off again) fixed the error and the machine is rewashing that load as we speak! Thanks again.
Thanks. Please watch the other video if you have water in the machine. It will take 30 mins to 1hr to drain the water bit by bit on the tray. I emptied the water but there was nothing in my filter. I put my hand inside to check and spun the filter which was ok. I turned the machine to spin the clothes and it started to work again with no error code . 🤷♀️. I am not sure why it originally stopped as it was not overloaded either. The machine is about 8 months old i have never had a problem beforehand even with other brands. Hopefully it continues to work, but i will keep an eye on the filter, which is always recommended. Many thanks 😊
Had this today, and found a washable face mask wrapped around the filter!!! How the hell that got there, I don't have a clue 😵 Great video, thanks a lot 👌
Thank you my kids school tie was in the pump!! lmao saved me a few quid on a call out much appreciated. Wondered where that tie went. Guess my machine was hungry
Thanks, great Video. As with lots of other commenters my filter was blocked by a colour catcher sheet, I don’t think I will use them again in future what a mess of water!!
Really informative video, pleased to say that managed to drain machine and clean out the gunk filled pump along with 20p piece. Oh how nice the machine is now spinning
Emptying the filter worked for a short while. I got £1.27 in change out. Later had to tip machine on its side and take off the pipe and I got another £10.44 out. I let it fall out into a saucepan. I thought I had won the jackpot in Vegas!
thank you for the video wife put one off the coconut door mats in are's at the weekend and its come up with F05 tonight all sorted now this isnt the first time shes done it lol..
Thanks my filter was staffed with clothe fibers. I cleaned it and the washing machine is up and running again. ...Be ready to mop lots of water from the floor :)
Phew! Thought I was going to have to buy a new machine which I didn't want to do as I am selling my house. After doing what you advised I found a colour catcher and a £1 coin (no clue how that got there has I always check the pockets) the machine is spinning as we speak. Thank you for your helpful video
Any reason why this particular model lets so many items of clothes past the drum seal leading to them either blocking the pump or getting wrapped around the element? Ours is doing it all the time now with socks, tights and children’s clothes it’s getting silly now
I wonder why they didn't show how to clear out the filter area. 😅😅. It bloody takes ages.. I really don't know why Hotpoint put the filter area so low.. It literally takes ages to empty the area. It's like a whole bucket full of water. Designers, pls come on.. Give the machine some legs so that you can put something decent underneath the catch the water.
Thank you so much. I had taken a day off to catch up on housework and washing and F05 flashed up. I also ran hot water down the waste pipe and let it spew out water and gunk into a bowl. Can't wait to brag to hubby that I fixed washing machine 🤗
Hello, I have a problem with my Hotpoint Smart Tech WMFUG942 washing machine, mine has worn suspension and it’s starting to show signs of a broken spider because it’s making noises. I have videos on my channel about work suspension and for that causing unbalanced spins. The display is also pushed in and it rattles like mad during spin aswell. The buttons beep constantly when I’m not even touch it ( happens on cotton sdandard 40 Or programme 4 ) Thanks for any help in advanced sincerely, Smart Storm.
I've cleaned out the filter found a piece of a black rubber in it (maybe it was part of the washing machine) but when I went to turn on the washing machine again. The same issue showed.
Oh no, I got the error code F05 on my trusty Hotpoint washer! But thanks to the help in this video (and the other one you linked to for clearing out the pump filter) I was able to clear the code with ease and only a small amount of water sloshing on the floor. Turned out to be a colour catcher sheet which had somehow slipped through the drum and lodged itself firmly in the impeller. Inside half an hour, our busy household is back to having a working washing machine. Thank you!!
Cleaning the filter did the job. Did it myself this time. Why the engineer we had out last time told us every time we take it out we had to purchase a new filter I don't know??
Hi Always thought it was a weight problem as mine happens when I wash bath towels even though I can only wash one at a time with other washing.Why does it pump out during the wash cycle but not the spin cycle??
Hi You can remove the bottom kit panel without any water coming out... The water will be held inside the filter. The amount depends on how much is in the drum if there's none inside the drum then a small amount will be in the filter. But if theres water inside the drum it will all try to escape via the filter. Regards Hotpoint Service
What can cause drum to stop turning. No codes. 2 month.old machine ? Motor was clicking. Reset same issue, 3rd reset same 4th attempt working fine now? Thanks
Hi Glamlad Wales Very hard to pinpoint what could have caused this issue...May have been a transit bolt not removed properly, therefore blocking the drum. But it could be something completely different. If it happens again please give us a call on 03448 224 224 you have a full year manufacturing warranty
If step 1 and 2 does not solve your problem make sure you did not overload the machine with soft large clothes that can close and block all the little holes in the drum. MY problem was becase of that. Remove as much water as from the filter at the front-bottom. Then open the door, remove enough clothes and run spin and drain program and do not overload your machine anymore.
Hey ! I think the problem is solves, thank you Would you believe it was a face mask that I used to keep in my back hipper Gosh ! Another victim of covid Thank you again X
As others have said, this was so helpful. I've gone from frustration and anger at a non-working washing machine to a working machine and frustration and anger with those in my house who don't empty pockets before putting clothes in the wash!! Thank you.
This video literally just saved me from spending £80 on a repair call out - thank you so much!
Hi Peaceandrice
Brilliant news! This is why we make this content to help people solve some of the more basic issues most of us come across.
Kind regards
Hotpoint Service
The internet is saving lots of people lots to money
Same here, so grateful for this and also how to empty the pump video . Clear & easy to follow
Cleaning out the filter did the job for me. It was pretty messy, as he warned. Thank you.
Thanks again for your help. I'm not getting at Hotpoint as most manufacturers are the same.... it amazes me in 2024 that this job is still so messy.
Daisy didn’t listen. Daisy emptied the filter with water in the machine. Daisy flooded her kitchen. Don’t do a daisy.
I did a daisy
I did a daisy 😢
I did a Daisy hence why I am here.
I did a Daisy. I thought I’d drained it bit by bit. Turns out there was a whole lotta water behind that pair of pants 😑
I had to do a Daisy as machine was locked
This helped to sort out the washing machine, now working perfectly... saved me from probably expensive repairs!!!
This was super useful. Short, straight to the point and SUPER HELPFUL!!!!! YOU just saved me some MONEY!
Where’s the video for cleaning the filter please? I have taken it out and removed gunk but the machine still isn’t emptying properly and making a weird rattling noise
Did you ever fix this problem I am having the same ?
This video was a godsend..checked filter...yes it was messy..water everywhere but filter was blocked.cleaned now and washer working.xx thankyou
Thankyou, did exactly as you said after youtube’ing the error on my hotpoint washing machine. Emptied the drum, found multiple little bits that would stop the waste pump from working. Cleared it straight away it is working. RUclips has saved me a lot of call out fee’s and repair fees (apart from part costs) since buying my home. Thankyou
Just cleared my filter. I now have a working washing machine. Thank you. ❤
Just loving this guy! Machine is running again, thanks. Great service
Thank you so much! Was almost hoping to find all my lost socks after reading the comments but I retrieved a colour catcher and (after turning off and off again) fixed the error and the machine is rewashing that load as we speak! Thanks again.
Thank you, my haul was: two curtain hooks, a hair band, and a couple of sweet wrappers.
Thank you so much! I fixed it! You've saved me a fortune! I now know where the filter is 😂😂😂
Thank you! :) I opened up the bottom with a wrench and it was blocked. Fixed it 2 minutes. Thank you so much!
Thanks. Please watch the other video if you have water in the machine. It will take 30 mins to 1hr to drain the water bit by bit on the tray. I emptied the water but there was nothing in my filter. I put my hand inside to check and spun the filter which was ok. I turned the machine to spin the clothes and it started to work again with no error code . 🤷♀️. I am not sure why it originally stopped as it was not overloaded either. The machine is about 8 months old i have never had a problem beforehand even with other brands. Hopefully it continues to work, but i will keep an eye on the filter, which is always recommended. Many thanks 😊
Had this today, and found a washable face mask wrapped around the filter!!! How the hell that got there, I don't have a clue 😵 Great video, thanks a lot 👌
Thank you my kids school tie was in the pump!! lmao saved me a few quid on a call out much appreciated. Wondered where that tie went. Guess my machine was hungry
Thank you so much. Clear instructions. Tracking down who left a piece of cardboard in their jeans pocket now!
Followed this video to fix my washing machine and saved a few quid. Cheers 👍👍👍
Thanks, great Video. As with lots of other commenters my filter was blocked by a colour catcher sheet, I don’t think I will use them again in future what a mess of water!!
Glad it helped
It was the colour catcher sheets in my case. Thanks for these DIY videos
I just had the same, use then all the time and never happened before.
Cleared filter to clear f05 error. Worked for me thanks👍👍
Really informative video, pleased to say that managed to drain machine and clean out the gunk filled pump along with 20p piece. Oh how nice the machine is now spinning
This was extremely useful thank you for the clear instructions
Hi Piers
Glad this video was of use, exactly why we created them, thank you
Hotpoint Service
How can you grab the inside when the door won't open
Emptying the filter worked for a short while. I got £1.27 in change out. Later had to tip machine on its side and take off the pipe and I got another £10.44 out. I let it fall out into a saucepan. I thought I had won the jackpot in Vegas!
Your video helped me to resolve the issue. it saved my money. Thanks a lot.
thank you for the video wife put one off the coconut door mats in are's at the weekend and its come up with F05 tonight all sorted now this isnt the first time shes done it lol..
Fantastic video thank you for posting this. Managed to follow instructions and found a face cloth was the blockage! Cheers
Cheers fella 👍 went through the steps and in under a hour sorted bit of water but not to bad , just a laver in the pipe , simple steps
Thanks my filter was staffed with clothe fibers. I cleaned it and the washing machine is up and running again. ...Be ready to mop lots of water from the floor :)
Thank you RUclips and thank you Hotpoint , you saved me from calling a service engineer. It was a hair clip on the filter
Great thanks! Worked a treat and found a sock in the filter!
Phew! Thought I was going to have to buy a new machine which I didn't want to do as I am selling my house. After doing what you advised I found a colour catcher and a £1 coin (no clue how that got there has I always check the pockets) the machine is spinning as we speak. Thank you for your helpful video
Bu problemi rehberliğiniz sayesinde çözdüm teşekkür ederim.
Any reason why this particular model lets so many items of clothes past the drum seal leading to them either blocking the pump or getting wrapped around the element? Ours is doing it all the time now with socks, tights and children’s clothes it’s getting silly now
I wonder why they didn't show how to clear out the filter area. 😅😅. It bloody takes ages.. I really don't know why Hotpoint put the filter area so low.. It literally takes ages to empty the area. It's like a whole bucket full of water. Designers, pls come on.. Give the machine some legs so that you can put something decent underneath the catch the water.
Thank you so much. I had taken a day off to catch up on housework and washing and F05 flashed up. I also ran hot water down the waste pipe and let it spew out water and gunk into a bowl. Can't wait to brag to hubby that I fixed washing machine 🤗
Great video discovered my toddlers sock had wrapped it self around the filter!
F05 remedy work and thank you i am so happy my washing machine is working just before christmas
Thanks mate, just saved myself a £35 call pit fee. 👍 all fixed
*out
Where is the video?! For clearing out the pump / no mess?! 😢pls provide link anyone asap!!
man
you saved my life ,
thank you...
Hello, I have a problem with my Hotpoint Smart Tech WMFUG942 washing machine, mine has worn suspension and it’s starting to show signs of a broken spider because it’s making noises. I have videos on my channel about work suspension and for that causing unbalanced spins. The display is also pushed in and it rattles like mad during spin aswell. The buttons beep constantly when I’m not even touch it ( happens on cotton sdandard 40 Or programme 4 ) Thanks for any help in advanced sincerely, Smart Storm.
And should your machine still be full of water as happens with that code you cant open the door to get the machine out
So happy a watched this its sorted now checked my washer and there was a sock in it should of got something to put water in as its went everywhere
I've cleaned out the filter found a piece of a black rubber in it (maybe it was part of the washing machine) but when I went to turn on the washing machine again. The same issue showed.
This is what happened to me also
But how do I find that video
Thanks mate fixed my washing machine right up🙌
Hi Teddy
Glad this video was able to help.
Regards
Hotpoint Service
@@HotpointCustomerServiceUK appreciate it. Taught I mite had new machine until I seen your video👌
Hello brother. You fix my problem. My case was the front waste water door. Thanks.
Where’s the other video o can’t find it?
Thanks, this has fixed the error.
Love you
Great explanation 👍
Really useful, sorted the problem out easily - thanks!
Any ideas how I can open mine it's too tight to open and stuck fast!
thanks - reassuring. was a bit baffled by the code, but had previously cleaned a pump filter, so no worries there
Very well explained I am sure this will help a lot of people
Oh no, I got the error code F05 on my trusty Hotpoint washer! But thanks to the help in this video (and the other one you linked to for clearing out the pump filter) I was able to clear the code with ease and only a small amount of water sloshing on the floor. Turned out to be a colour catcher sheet which had somehow slipped through the drum and lodged itself firmly in the impeller. Inside half an hour, our busy household is back to having a working washing machine. Thank you!!
Hi Leopold
Really good to hear this helped solve your issues :)
Thanks for your instruction mate
Hi do I need to put my water of from the mains to clean out the pipe at the back ??
Hello what if the washing machine is like this when you just started it show immediately this and the machine wont wash but ended right away..
I just got a Hot point washing machine 3 days ago but it gathers water in its rubber why?
Please answer me!
The link to clear out the pump doesnt work
Cleaning the filter did the job. Did it myself this time. Why the engineer we had out last time told us every time we take it out we had to purchase a new filter I don't know??
Brilliant, buy that man a beer. Just found a dog poo bag clogging up the filter valve at the bottom of the machine! 😬
I can't open the filter any suggestions how to get it open
What about Model, iwde7125s machine error cord F15.
Please I need help
This is definitely good advice. Worked well.
Thank you you for your useful information just fixed mine .
Done all this still intermittently stopping and not pumping out- time to call the professionals☹️
Hi
Always thought it was a weight problem as mine happens when I wash bath towels even though I can only wash one at a time with other washing.Why does it pump out during the wash cycle but not the spin cycle??
Did you ever fix this? I am having the same problem my clothes are stuck in the washing machine with water it won’t drain
@@bt95-c6v no decided on a new machine as it was such a pain and the machine was 6 yrs old.
Your a legend mate thankyou 👍
Can I open the bottom bit if the machine has alot of water inside the machine will all the water spill out or just some in the filter?
Hi
You can remove the bottom kit panel without any water coming out... The water will be held inside the filter. The amount depends on how much is in the drum if there's none inside the drum then a small amount will be in the filter. But if theres water inside the drum it will all try to escape via the filter.
Regards
Hotpoint Service
How to use washing machine direct washing and spin today .i don't want to press button first for washing and then for spin
Thank you for your help!
Thankyou! Im a washing machine repairer now! 🤣
Hello Is it possible for the f05 code in a whirlpool washing machine to have a resistance problem?
I couldn't put my finger on it but then it hit me; he looks like a white - and actually handsome - Rishi Sunak! hahahahaha
cursed
Cheers guys. Easy fix. Cheers again 😎👍
Hi please help me. I have e30 error code, I did replace the door lock for a new one but I still have the error code e30, what could be the problem.
Thank you so much for this video as it was very useful.
What can cause drum to stop turning. No codes. 2 month.old machine ? Motor was clicking. Reset same issue, 3rd reset same 4th attempt working fine now? Thanks
Hi Glamlad Wales
Very hard to pinpoint what could have caused this issue...May have been a transit bolt not removed properly, therefore blocking the drum. But it could be something completely different.
If it happens again please give us a call on 03448 224 224 you have a full year manufacturing warranty
If step 1 and 2 does not solve your problem make sure you did not overload the machine with soft large clothes that can close and block all the little holes in the drum. MY problem was becase of that. Remove as much water as from the filter at the front-bottom. Then open the door, remove enough clothes and run spin and drain program and do not overload your machine anymore.
❤ thanks bud fixed.
The machine weights a ton, good luck trying to pull it out
How do I use the dryer only does anyone know
Thanks a lot! That's was helpful
My front panel gets “stuck” doesn’t just fall off like this video 🤔
Thanks a lot, the issue is gone now 🙏🤝👍
I cant get mine unscrewed. Managed to budge it a little bit and drain some water but no way to get the pump out. Any ideas?
Morning, do you have the model number we can take?
Thanks alot
Hey ! I think the problem is solves, thank you
Would you believe it was a face mask that I used to keep in my back hipper
Gosh ! Another victim of covid
Thank you again
X
thanks alot man 👍
And error F06?
Thank you so much it worked thank you
Thx for helping
Thank you!!
Thank you so much good job 👍
Thank you