This is a misleading ad. It doesn't say that you are supposed to fill up the tank before returning the car. "Users of Shariot are required to pay for fuel using the correct fuel grade. The vehicles fuel-grade label is located on the inside of the fuel door. Vehicles must be returned with at least a quarter of a tank. Failing to do so will result in penalties."
One calendar month from the day of app download to the date that I was informed that they could not initiate an account for me due to my DOB entered to their system was wrong. Not one cust rep contacted me to clear anything up. There was no real phone number for me to call except through their app via "live chat", and email. If it took an entire month for me to eventually find out why Shariot could not verify my details to have my account started, can you imagine how long it is going to take for Shariot to come through if I had rented their car, drove it and had a flat tire? I downloaded GetGo app today. Sent my details via logging in through Singpass, and my account was up in less than 2 minutes!! And guess what? I didn't even need to pay $100 deposit with GetGo!
more more more station please. glad to use
This is a misleading ad. It doesn't say that you are supposed to fill up the tank before returning the car.
"Users of Shariot are required to pay for fuel using the correct fuel grade. The vehicles fuel-grade label is located on the inside of the fuel door. Vehicles must be returned with at least a quarter of a tank. Failing to do so will result in penalties."
And also have to pay deposit $100 and have to top up ewallet to book, so inconvenient. Use it once and that's it!
One calendar month from the day of app download to the date that I was informed that they could not initiate an account for me due to my DOB entered to their system was wrong. Not one cust rep contacted me to clear anything up. There was no real phone number for me to call except through their app via "live chat", and email. If it took an entire month for me to eventually find out why Shariot could not verify my details to have my account started, can you imagine how long it is going to take for Shariot to come through if I had rented their car, drove it and had a flat tire? I downloaded GetGo app today. Sent my details via logging in through Singpass, and my account was up in less than 2 minutes!! And guess what? I didn't even need to pay $100 deposit with GetGo!
Live chat support is DED
I give up. Used it three times and it has been horrible every time.
This Company had a very bad system as well as customer service.