United POLARIS BUSINESS Class: Newark to Munich
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- Опубликовано: 21 дек 2021
- EWR Polaris Lounge Review: theaircraftking.com/2021/12/2...
Full Flight Review: theaircraftking.com/2021/12/2...
Full Takeoff Clip: • United 767-300 Takeoff...
Tail Number: N665UA
Scheduled Departure: 5:20 PM
Actual Departure: 5:16 PM
Scheduled Arrival: 7:20 AM
Actual Arrival: 7:02 AM
Date: December 8th, 2021
Welcome back to another trip report everyone. Hope you enjoy this video on United's Polaris Business Class with the Lounge tour and onboard product. The Polaris product has dynamically changed as a result of the pandemic and many of the elements everyone loves have returned, but there are many cuts as well and this review should hopefully give you a look into that. Hope this helps! Cheers!
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Great video! Just the right length and packed with useful information. And by the way, thank you for NOT speeding up the take-off and landing as I have seen in other videos - the takeoff and landing for me are the most exciting and interesting parts of the flight. I am looking forward to being on the Newark to London flight in business in June 2022.
Awesome!! Glad you enjoyed the flights and hope it was useful. Enjoy your London flights and do report back how they went!
@@TheAircraftKing ig they didn't
@@TheAircraftKing ruclips.net/channel/UCAJyL0EjlVPkQwWt6Z2LLYA
Excellent video. Well done. I am almost looking forward to my 5 hour layover the EWR Polaris lounge soon. :)
Thanks for watching! Glad you enjoyed and yes enjoy the layover. As soon as you enter the lounge, I would immediately check the wait time for the dining room and the shower if there is any wait because those can be crowded and easily more than an hour wait during peak hours.
I flew Polaris Business Class in December 2021 to Brussels and April 2022 to Paris. Both times I went through Dulles. I loved the Polaris Lounge at Dulles. Next month I am flying Polaris Business class to London and I go through Newark. Great video on what to expect at the Polaris Lounge in Newark. My favorite thing was flying back through Brussels. The United Club was smaller but they had self service Stella on tap.
I too like the Polaris lounge in Dulles better. It’s easily the prettiest but also Newark service becomes slow in the peak hours especially in the dining room. We’re talking wait times north of 45 minutes for plates
I’ll be doing the same flight in this aircraft in the other direction next month and I can’t wait! Thanks for the reminder to choose an odd-numbered window seat. I was trying to decide where to sit, but since I know I’ll be tired from a 6am flight into MUC, I’m betting I’ll be sleeping. The window will work better, I think. I can’t wait! It’s my first time in Polaris!
Glad you enjoyed the video and found utility in it. Yes you got it odd numbered seats are always the way to go in this cabin. Hope you enjoy your first Polaris flight and enjoy the sleep! Safe travels and do report back how your flight went!
I’m glad the united Polaris lounge is open again in Newark.
I took a nice shower while waiting for my flight to O’Hare from Tel Aviv
Yes definitely good to have the Polaris lounges back open again, it would be good to see some love given to the west coast Polaris lounges now too
The lounge tip seems to be to select from the self-service buffet items. There were quite a few. I wonder what happens to all the uneaten food in these buffets at the end of the day.
The seat looked comfy, and although the dinner wasn't up to the former Business Class standards, you did seem to enjoy the breakfast. You also had good service from the FAs.
Good job. Same experience in early December with the restaurant rthere. Pedestrian service. Burger was good when it arrived. But when it did I only had five minutes to eat it before boarding opened. Stone cold fries. I was planning to only eat there and not on the plane (i never do that). Scratch that. I put it down to staffing issues - like they're running on half the staff including no doubt in the kitchen. So im not blaming the staff per se (tho frankly they could be a bit more friendly and efficient) as much as its the management. Hopefully they will ramp it back up soon as it was one of my favorite things pre covid about flying long haul on United
Yup similar experiences. Problems I’m seeing is that apparently people are dropping left and right due to COVID in that lounge. I hope they recover fast, but if that’s the case, in a few weeks time that can’t be an excuse anymore as everyone will have gone through and finished having COVID. The staff isn’t infinite that it’s a new person every day. So let’s see in a few weeks how this lounge plays out.
Nice video. Well, at least you had a better meal at the lounge. We experienced their OK narrow lounge in SFO for the first during our trip to Istanbul with Turkish Airlines 4 months ago.
For our trip to Greece this year, we are planning to take Delta. Now I'm checking United's different planes. We have not experienced their international flight yet but Delta we have several times. We are just worried about their flights being delayed most of the time. Will see. Maybe we'll try United as we like to do. If there's Aegean Airlines from the US then we will take it no matter what.
Great video. I’m hoping United has stepped up the service in Polaris since this video. We flew Lufthansa a few months ago, second leg FRA - MIA 747-800 business class. Was incredible. Several services
They most definitely have I’m hoping. Lufthansa has had better food consistently for sure but united has a far better seat which would be the priority for me. Unless I’m traveling with someone else, Lufthansa’s seats have 0 privacy
Unfortunately not. Same food these days. It is not the greatest. Best to eat at the Polaris lounge or elsewhere before boarding. However, the space and privacy is good, which is more important IMHO.
Great video thanks for sharing, I think you should also comment/narrate your impressions during the flight, it keeps up the pace of the beginning of the video. I really enjoyed it
Thanks very much for the comment! Definitely been struggling with this one for years ever since I started doing voice overs to be honest. Most people like the natural sounds of the aircraft so it’s a balance I’ve been trying to find a fair balance with what I can try and manage to appease everyone
@@TheAircraftKing I can tell you one thing, you did great no matter what, really enjoyed your attention to the details . To me , what kept me engaged was keeping up with your comments, you guided me during the lounge tour, , ( to me ) soon as you entered the plane was too quiet, I did feel like you " not allowed 'to talk anymore and at that moment on I was longer guided , the natural sound is also part of the video, but perhaps you could take a pause for take off and continue guiding us back to your point of view . sorry, trust me, saying all this on the best possible way, dont want to upset anyone, I really enjoy the experience and I noticed that you care for it . Best wishes
@@onair6652 thank you for the great suggestions, I might try and incorporate voice overs a little bit into the taxi and maybe the inflight service as well into the next big video (Berlin to Munich) after the current one that’s already been made (Munich to Berlin) and give it a try.
Is it really completely dark at 7am in Munich? In Pittsburgh it's always light at 7am and never gets dark before 5:40 pm
Very nice video. Dinner in the lounge looked much better than one onboard. By the way, I don't understand these Covid protocols since I saw Emirates doing dinner service on business class in a 3/4 course serving different from what we see United doing here.
United is simply being cheap at this point, there’s no COVID excuse that can be used anymore. Their own direct competitor American Airlines brought back their full pre pandemic multi course meal service as well as sundae carts. United refuses to do either and it’s getting old now. There’s no world in which COVID can be used as an excuse anymore
@SneakyShane - Brawl Stars Yep I’m with you on that one. I’m only Marriott gold but I’m starting to notice all the elite benefits cut one by one from pre COVID compared to what they have now
Cheapness and general laziness.
Really good video. The camera work was a very good overall, but did get a little shaky at times. To be fair it's really hard keep a camera steady on any flight. I would like to have a bit more narration with the video on the flight. Your written review on your website is fantastic.
Thanks very much for the comment. Sorry about any shakiness, likely from my go pro footage as my hand is pretty good about stability from my iPhone.
As for the narration on the flight: this is probably the number one thing I’ve consistently grappled in my head about ever since I started incorporating voiceovers into my videos in 2018. It makes it more efficient to talk about meals and food, but many people also love the integrity of the flight sounds to make it feel like they are on board too. This is nice to have, but people want information, and it’s easier to hear a voice rather than reading text. Really have to make a decision on this one.
Thanks very much again, glad you enjoyed the written review and I try to make it as detailed as possible including details that usually can’t be feasibly included in any video.
I like the part "I wanted to empty the entire shaker into my salmon." I burst out laughing!
I had to be honest. United serves the same salmon on almost all its long hauls post COVID you’d think they’d at least get some kind of recipe consistently down and working but even that’s not working it seems
@@TheAircraftKing Good you mentioned that they serve the same salmon menu during their long haul flights. I will get some nice dressings at the lounge if we ever take United to Greece.
@@tonyo7324 i’m not sure that you’d be able to take any of it on the plane but hopefully it’ll better prepare you
Do you get to take the items in the amenity kit with you, if you don’t use them? Also what about the headphones? (I assume those and the bedding stay)
Yup you are correct! Headphones and bedding stays (although I have taken the gel cooling pillow a few times) but amenity kits feel free to take them no issues
@@TheAircraftKing thank you!! Do you happen to know the width of the little walkway going into an off numbered seat?
@@meganbrown2969 I dont off the top of my head but it is relatively narrow. The entry to those window side Polaris seats are definitely narrow as hell
Hello, just wondering if the food you got before take off was free? I did not see any prices in the menu that you showed, thank you.
Hey there! Yep all the food in the Polaris lounge restaurant is free. I always leave a small tip for the staff even though United discourages it and says they are well paid. You can order as much as you want of whatever you want. It’s what makes this lounge great!
@@TheAircraftKing awesome, thank you for the great video.
@@iamric23 no problem thanks very much glad you enjoyed
Typical United, hit or miss. A big miss on the dinner you had. Looked more like an economy meal of days gone by. The breakfast was a hit....nice thick sausages and that quiche....yum! The food in the Polaris lounge looked wonderful. I don't know why they can't have that same quality on board. Great video, thank you!
Definitely agree the dinner was quite underwhelming, but breakfast was good. Although breakfast is pretty hard to screw up so I’m glad they could get that right
Nice video, but after seeing this meal service I'm not sure why you would choose United over an international carrier for this flight. Even if your Mileage Plus status is your biggest concern, there are other *A carriers plying this route where you could have a much better inflight experience. For me, the roll in a plastic bag pushes to a line I am not willing to cross.
Your concerns are very very valid, and if this were a leisure flight, I would’ve probably taken lufthansa, but there are a few reasons I chose United. It wasn’t for my MP status because Lufthansa would’ve equally contributed as you said, but here’s the thing.
1. The timing. The Lufthansa flight wouldn’t get me into Munich in time to catch a meeting I needed to catch in Munich that morning which United did get me there.
2. The Lounge. This flight is scheduled right after the end of a typical work day, so it’s hard to beat going to the Polaris lounge after work, taking a nice shower, and filling up on food completely there.
3. The bed. For me, food is important but the seat is even more important, especially on a sub 8 hour flight. Lufthansa has one of the worst business class seats out there. The food is great, but the seats are so exposed, and narrow and the Polaris bedding beats Lufthansa’s bedding by a mile.
There are definitely better airlines than united no denying that, but United’s route network and timings are impeccable and a vital reason for why they are chosen by many.
@@TheAircraftKing Schedules are number 1 for us. Late morning, mid day and early afternoon departure and arrival.
Second is the layover airport. We choose the easiest airport for transfer.
@@tonyo7324 schedules will always be number 1 for work travel in most cases. EWR certainly isn’t the best airport to fly out of but it was where I was originating here
Three cheers for not speeding up the takeoff!
Never have and never will. I know how much people value the takeoff clips
That’s always what I do…I loathe tomatoes but ordered the tomato burrito salad. Yikes. And who doesn’t eat lamb with a spoon?
LOL it was convenient to eat it with a spoon don’t hate. But yes eveyrthing else about that burrata salad is yummy😂
Would I be considered rude if I asked the FA to keep the ice cream on the dry ice? I eat my dinner slowly.
I don’t think it would be rude but it would be hard since they have a very specific procedure for everything now. And also to be honest I don’t think you’d want to keep it on dry ice any longer because for some of the ones kept in even a little too long are rock hard and inedible for a long time
@@TheAircraftKing but they look at u like u have 3 heads when u show them it’s completely melted by the time u got to it.
@@SKS8080 most FAs who’ve been working up front for a while will understand, it’s the ones who haven’t been in Polaris too long that throw a tantrum internally. I would say the purser who was working my aisle was awesome and would’ve definitely understood so I think it depends on the FA you get. Most should be fine if you ask them to stick it in the freezer for a few min longer.
What are the entry requirements? Vaccines?
For US citizens, just showing our vaccine card was sufficient enough.
@@TheAircraftKing are vaccines a requirement to use the lounge?
@@blondethai nope, no kind of vaccine or test check, just a check that your entry requirements into the lounge are valid and they like to see your passport as well
@@TheAircraftKing Thank you! This is an awesome video.
@@joyspeights8666 thanks very much!! Glad you enjoyed and even more awesome-er videos coming soon
Your opinion, please.With meals served on one tray as opposed to courses...how does this comply with COVID safety? It smells like a cheapening of good service. Melted ice cream .
It doesn’t. The only argument that can be made is that it reduces the exposure between the flight attendants and the passengers.
But this excuse will not fly. Planes have a better filtration system than virtually any other building on planet earth, COVID doesn’t discriminate between passengers and crew you are equally and more likely to get COVID from your fellow crew members vs your fellow passengers, if touch is a concern then it shouldn’t be because all crew wear gloves anyways, and AA has gone back to full pre COVID service so what’s the excuse there? COVID only spreads on UA but not AA? So no there’s no complying with COVID safety anymore, COVID will be around but the threat of it on united is no less or greater than the threat on other airlines that are doing full service
Our return flight will be Zurich to Chicago on Swiss. Meals served in courses, no Movenpik melted ice cream here, and no pre-wrapped meals WITHOUT THE APPETIZER. Sounds like Polaris went really cheap while saying they were the premium. Disappointing !