Dealership PDI Explained!
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- Опубликовано: 2 окт 2024
- Hey everyone welcome back to another video! Welcome to a SPECIAL EDITION of Matts RV Reviews! Right now whats going on around the internet is PDI... Alot of RV Inspectors are telling you that PDI is this or that... Well General RV does PDI differently then EVERYONE ELSE! We have a PDI Center in Elkhart Indiana and we check out the RVs before they even get sent to our dealership!
General RV has invested alot of money to put this center right in elkhart indiana to help better serve our customers!
This is probably one of the most important videos you've done. With all of the negative coverage lately, we were set to dish out a lot more money to buy our first RV, buy a Brinkley, and hopefully avoid all of the quality issues. We may reconsider. Do more of these.
PDI is the biggest scam of this industry. If it's so great how come most of the RVs will have to go back for warranty work within the first year, some the moment you drive out of the RV dealership. Save your money and hired an independent inspector with no connections to the dealership you are buying from. Do not sign any financial or purchase paperwork, until you are 100% satisfied that all the work has been done. Walk away if needed. This is the ONLY way this industry will take notice.
Why would we pay for Pdi shouldn’t the unit be clean and in working order when you purchase
very impressive buuutttt why customers still have tons of issues when those perfect units came out of PDI ? cuz watching this video looks like everything is perfectly perfect. PDI change to POS when you buy them at dealership.
It’s all bullshit, if the public can’t see through this they are blind and I’m being nice.
One of the reasons it stopped me buying from General last year, hidden fees if you are not educated. It was one of many fees including the orientation demo!! Imagine wanting to give a customer a working RV and they know how to use , no wait lets charge them for doing our job as a dealer.
I won’t pay for a PDI. I WILL hire Blue Ox to inspect any rig, new or used. PDI stands for Probably Didn’t Inspect.
Let's see, General RV PID on our 2021 Fleetwood Bounder. Picked it up and drove off, dash AC did not work, bulk over the driver and passenger seats was loose and rattled all the way home, living room slide stops not programmed, water hose connections to water pump were loose and leaked and the driver's side dash had a huge rattle. It took over 6 months the entire season to finally fix all the issues except the driver's side dash had a huge rattle was never fixed. We traded it in on a Newmar from Bish's RV and have had a fantastic experience. SO, our opinion on the General RV PID, total BS.
It would be nice if they actually did what is in this video. I purchased a 2024 Nexus and half the outlets didn’t work , sawdust was all over the inside of the unit. If you are going to charge for this service at least do the work.
I refuse to pay for a PDI. That’s part of the price.
Especially when they mark up the price of the RV by 60%.
My brand new Jayco Greyhawk had a PDI performed on it when I purchased it from camping world. After buying it I hooked up the water hose to the unit and water was spraying into the interior of the bedroom due to the water line cross threaded to the water inlet. The rear a/c did not produce cold air. I had to pay $250 to have it diagnosed and then the unit was replaced under warranty. There is no way they even tested the a/c units or hooked the city water to the unit or they would have seen the obvious problems. Their inspections are a gimmick and are there to make you feel good about your purchase.
So it stands for Pretty Dismal Inspection...I was in the car business and their PDI was similarly generic
Shouldn't the manufacturers do all this before it ever leaves the factory?
Did I miss something, or was the fact that this is NOT free to the customer missed? Pet Peeve: Charging people for PDI when it should be part of the dealer's and manufacturer's responsibility! It's just an instant profit center. Ridiculous. RV shoppers are like sheep before the slaughter. Run! Run! Run!
Uncle Josh says Bish’s has no “hidden” dealer fees. Is General RV’s PDI part of the “purchase price” or is it a “hidden” dealer fee that customers only find out about when you sit down to sign the contract?
ALWAYS pay for a 3rd party inspection - no matter how new or how expensive your coach is. I bought a brand new DP in 2022 and you'd be amazed how many small things my inspector found AFTER the PDI.
Matt " very nice" video. I get that family vibe. General RV is setting the bar High. Matt, does General RV do this type of testing on class A and C motor coaches? That would be a great video for potentual buyers like me. maybe not! Anyway I'm glad to see General RV is holding them selves to a higher standard...
General had the highest charge for this when we were shopping. That’s how their sales price are cheap, then they tack on another huge fee.
PDI is just another way to screw the customer. The cost of the rv is already outrageous and not worth the price. PDI should be included free of charge if they had any pride in their products. It’s expected when you pay such exorbitant prices .
Yes, this should be done by the manufacturer before it ships!
There are many RV Dealers that do not have any "Added Costs" their advertised Price is the Price you pay. Do your research.
lol, I bought a Tiffin A Class 2 years ago from the Michigan location. The PDI was a joke, luckily I already knew what to look for and refused to sign until the issues I found were addressed. The employee doing the PDI lacked any knowledge of a RV, he basically showed me how to open the doors and use the TV remotes, lol.
Is this being completed on all General purchases? I only see towables in that facility.
right now this facailtiy is only doing towables / class b motorhomes ! in the future will be everything through here.
Does this mean, we don't have to invest in getting our unit inspected by an outside source; like so many suggest? BTW: Thank you for this very informative video. I would like more of these.
So what happens when the unit gets to the dealer's yard and there is a problem from transporting from Indiana to Florida. How much cost does that add to the MSRP?. Why do dealers charge PDI?
Here's what I want to know and why: Let's say I buy, where can I get serviced at? Since you're broadcasting to at least a national audience, I want to know that if I buy from you, I can get treated right as a customer when it comes to service. Not have to tow to another state, etc. Can you explain how that works? I assume some sort of partner network?
We saw the facility last year, it was impressive but will that resolve the quality issues?
Only time will tell
why does anyone have to pay for PDI? if so what is a fair price?
Thanks for this video! Have my PDI at Keystone RV on the 20th for my 2024 Sunseeker classic 3010dsf!
Fortunately the manufacturer is paying for this dog and pony show... RIGHT?? I mean NO manufacturer would charge the customer AGAIN for factory QC!
Just imagine if automobile dealers tried to charge for more than "dealer prep" and a basic detail!
Are people gullible enough not to see the functions this facility is performing are what the MANUFACTURER USED to do... before it left the factory. AND the cost of that QC was absorbed into the MSRP.
THAT'S what transparency is all about. And this video puts on FULL DISPLAY why RV prices continue to be incredibly inflated. EVERYONE is trying to get a chunk of the pie!
So exactly how is this worth the almost $3900 that General RV tried charging me along with $3700 in freight charges. They definitely lost a customer with me.
Impressive process. However, why is every new RV full of saw dust when you look behind a drawer or any removable panel? I wonder if the premium brands (Tiffin, Airstream, etc.) are like that as well.
I like the the concept but this should already be being done by both the manufacturer and the dealer. Kinda like putting the wolf in charge of the sheep. What are the consequences if it "passes" and there are issues discovered upon taking possession? Do you get your fee back? I'd still get an independent inspection.
After 17 minutes you didn't say what PDI stands for. Otherwise a great video. I love the behind the scenes stuff
Yes , continue to do more videos like this, does General RV do PDI's on there used Class A's B's C\s and super C's ?
Thanks, Matt. Great information on how General RV is making it better for the customers on their RV experience.
Great if you buy a towable, but if you buy a motorhome, you're out of luck, I guess🤷♂️
PDI is done on Motorhomes too! Just not here in Elkhart... Not yet but it is done at the dealerships
General RV wants to charge me $2500 pdi fee for a used RV lol.
But serious question. Is this PDI facility in Indiana only for customers who order directly from general RV. In other words do current un-ordered but delivered units at general RVs network not get inspected by this facility and are only inspected on the local level? Thank you.
As of right now this facility is for Towable’s and Class B Motorhomes that are in route to GRV.
If it doesn’t go through a PDI here, then it will at the dealership
Please do more of these types of videos.
I do like watching Matt’s rv reviews but a big hater of the rv industry as a whole even tho we’ve been rv’ing over 25 years . Mainly because of the total lack of quality. This is nothing but a bullshit show going on here. Call it a phoney delivery inspection. All set up for the cameras. Really! Matt may be a nice guy but remember, this man does what he does for a living irrelevant of personal thoughts. 1st amendment rights invoked on this one. Freedom of speech. Look it up.
yes I want to know what you do to the rv be for I would get it
Great video Mat. Thank you for breaking that down and showing what these RVs go through before they arrive at the dealership. I can tell you first hand that the dealership we bought our KZ trailer at did not go through this extensive of a PDI before it arrived. Like you, I wish more dealers would do their PDIs like General RV does.
We would like to see a checklist of EVERYTHING they check in the PDI. This is stupid to do it in Elkhart because then it is transported to the dealerships and more problems arise.
Well I loved the video and all the information You gave us. But I'm not buying an RV from anyone until I can afford an RV Inspection because I know People make mistakes and I want to make sure of the quality.
This was awesome !! I'm sure this level of detail is not done at all dealerships. I would imagine most dealerships are not equipped to perform this level of inspection. Great job Matt.
Thank you for sharing Matt. Does General RV Offer this for used vehicles, trailers, Rv's?
You said that you would tell us what pdi means. Watched the entire video and you never said what it means but instead, you and the others went into more abbreviations ero,emo pdi... What do these all mean? I assume it some kind of preinspection of some sort?
Wow that is an impressive facility. I did not expect this from any RV dealer on this scale. obviously an expensive operation but i can imagine that it saves a ton of money and headache at the sales lot level. Handling these issues before leaving the area that the coach was built makes sense in streamlining and shortening the warranty process. General is doing what the MFG should be doing before they leave the factories.
This was super interesting. How long has this been in place? And is this now done for 100% of all towable RVs General RV sells, or just a sample size?
Two questions: What does GRV charge for the PDI on trailers and why don't you do motorized vehicles as well?
If you are gonna do this, just make it part of the price. I am not in the habit of paying for a bunch of line item prices after we make a deal. This is BS.
Does the salesman have the ability to scan the QR code and provide the information to the customer? If so hooray, if not why not?
Which brand do you consider to have most consistency with lack of issues in the Super C division?
Nice meeting you at the Phila show. Made me a nice offer but it’s our first show. Maybe we will see you in Hershey.
Idea for a video... We're looking for a 35-38' towable with a bath and a half. Do they exist? Asking too much? "Towable RVs that pack the most, into a less-than-40' space".
if youi buy it there, good luck
This General Rv treated my son a law like crap. He had a motor home there to be fixed after one month they had done nothing, after a nother month they still had done nothing. He went to get it. They said they didnt know where it was. My son and law told them I want my keys, They said we dont have them. kMy Son and law then said OK I will give you one more chance, then I call the police. They finally gave him his keys, thlis was the Ocala Fl. Store. If any of you believe these people are really here to help customers, you are very mistaken. By the way, My son and law is an official at a local car dealership. This message is ALL TRUE. I have been shopping for a new RV but I would NEVER set my foot is this store. General RV is only one small step above Campling World. good l luck folks. sorry about this Matt, this is not aimed at you.l
Hey all of them are shitbird tyrants in the rv industry.
Glad to see General trying to change their image and putting proper attention on PDI. Because I gotta be honest, the consumer reviews on General RV have been ATROCIOUS for many, many years. Maybe only Matt can turn this ship around and get consumer confidence back :)
Matt is a pitchman, come on now.
Matt's RV Reviews was completely unbiased until it became part of General RV. Now it's simply a biased General RV Sales tool. Matt is no longer an Unbiased RV reviewer, he has become a General RV Salesman. He never "Reviews" anything not sold by General RV.
one of the things you did not address was the cost.
Great video Matt!
It’s bullshit
So PDI is a charge when you buy your unit?
👍🤘🇺🇲
Keep on keeping on. Like the information.
Good video Matt. 🙌
What is OEM?
Original Equipment Manufacturer
@@stevejonhson4947 thank you Steve
Great video, Matt. That really adds a lot of value to the price of the unit.
It's not free.
I guess, if you think paying an extra $1,000 or more on top of the purchase price a value😬
Great Video ,
THIS WAS GREAT!!!!!!!
Cool…
What does the abbreviation pdi stand for ?
pre delivery inspection (I believe)
Phoney delivery inspection, trust none of the shit they tell you.
thx
Open your eyes people! PDI is away they are forcing the customer to pay for them fixing the flawed RV coming from the manufacturer. Your one year warranty does that for free. Shame on any dealer charging to do this. And triple shame on any manufacturer not testing their own dam products to begin with! This is another gimmick add BS fee forced on the customer, shop around folks, n refuse to pay for any add on fees! 🍻
yep... and even then it's not really done.. I've bought TWO new motorhomes at GRV..... both had big easy to discover problems when we went to take delivery- I'll have to put up a video on my channel about this
The manufacturer requires all dealers to perform a PDI to enact the warranty.
@@BBoglin lol! Ok then, that's another BS excuse to dump on the customer because the manufacturer doesn't want to PDI their own dam products. Whatever the excuses are people are going to see through the real BS going on here. 🍻
@@BBoglin ....and the dealer gets paid back from the manufacturer for the labor n fix under the rv's warranty, so ask yourself wtf? 🍻
@@SpykersBThe manufacturer does not pay the dealership for the inspection they require. Nobody works for free so either you pay for it on a PDI fee or the manufacturer performs it and then the price of the coach goes up. At the end of the day there is work being performed and the consumer will pay it one way or another.
Get yourself a NRVIA certified RV Inspector before you put down your hard earned money on the unit of your dreams. If General RV does not let you bring in your own inspector, RUN AWAY!!
False!
We love the NRVTA! I always encourage a RV Inspector!
I’ve done videos with three of them and promoting them !
Thank you Matt for doing this video. And a video of this nature. It helps to know what PDI means and what it or they do. Great job Matt and General Rv.