Quick Tips - ARS / AAR Call Routing - Avaya PBX's
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- Опубликовано: 11 сен 2024
- Video Topic: Quick Tips!! - ARS / AAR Call Routing
System: Avaya Communication Manager / Definity / IP Office, Etc.
In this video, I show you how to setup ARS (Auto Route Selection) and talk a little about AAR on an S87XX PBX although this can be translated to other Avaya PBX's as well. Just refer to the Avaya Aura Communication Manager Feature Description and Implementation manual for more information. support.avaya.com, Click on Documentation and select the system and version for your PBX.
This video and my other videos cover the basic functions of the Avaya PBX. I am a former Tier 3 Engineer that worked in Denver and I find helping others is very rewarding. This is a way I can share my training with others both new and experienced with the Avaya PBX telephone systems. Any views and expressions in this or any other of my videos are of my own. I am in no way employed or associated with Avaya. I just want to help people with their PBX's.
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After 12 years this still helping me. Thank you!
Hi CJ, thanks for the great videos. You are a lifesaver!
Awesome. This video is very informative for me. this video cleared my max doubt about ARS. Today I learned a lot. Thanks, PBXHowTos..
Indeed. I had two others but I didn't like them so I made a new one and am just polishing it up for viewing. Stay tuned!
Pro trick: you can watch series on kaldrostream. I've been using them for watching lots of of movies during the lockdown.
@Jayceon Dean Yup, have been watching on KaldroStream for since november myself :D
Hoping you can do a video about Partition Routing Table explaining (PGN, Route Index etc.) Good Job and more power!
From your feature access code of 9 or 8 or whatever you have for accessing the ARS tables. Perform a "display feature" command and you will see the different codes to access all the features on your system.
Hai CJ, can you tell me how to set up the sip trunk with 2 pbx while I want to use transparan digit. Thanks alot
Very good explanation
You are welcome!
Partition route tables gets deep as you need to have Tenant partitioning and time of day routing enabled. I may do a video on it though.
@einnor1040 That is a great idea. I will work that one into the line up. Thanks for the suggestion!
Thank you, your video was very helpful!!
Thanks for the great video on aar / ars. You mentioned uniform dial plan, have you done a video on how to use uniform dial plan?
Depends on the Chicken. :-) - They both are equal in terms of importance just depends on what you need to do in terms of voice networking.
Great video CJ.. We use UDP, and about to get into ars to implement inter office dial plan... Any chance on a vid on this would be great
Hi Chris
Can you please upload a video of Installation and configuration of Avaya Aura CM 6.2 along with installation and configuration of CMM
Thanks for this. I am having a hard time getting this to sink in. This helped.
How about one on UDP.
Thank you very much :)
i need to know from where i can find busy tone detection ?
Hi PBXHowTos, Thanks for you videos, It is very helpful for us. I am a biginer in AVAYA and I would like to learn more from you. Is there any learning course from you.
Hi CJ - thanks for the info about routing calls.
Can you explain how the partition-route-table fits in this picture ?
I want to block international. Calls for one extension and not internal call please tell the steps.
Check cor values and assign to that extension to local speciality ,commd: list cor
Thanks for this! but how do you route all outgoing calls of certain extensions to a trunk group?
How do I add 411 to the ARS for people calling for information?
I have as first and second preference at route-pattern 2 SIP trunks. As third preference a PRI trunk.
What happens is when I lose SIP connection (external provider) the system is not bypassing the SIP trunks and do not send the call to the third option (PRI). Any idea?
you need a prefix of 1 on route pattern 13 or it will not route the call
PN? Like Port Network?
Getting erro message on dialling did when checked on trace denial event 1220 recovery on timer expiry D1=0×8300be D2=0×66
Hi I need to install the MM710B T1/E1 Media Module in the prodution Avaya .Once i inserted the modulo ,what is the next step?
Hi CJ Thanks to "PBX How to" I have a doubt about the route pattern number, instead of route pattern number some time there is the specification like p10 like what will be states that. is there any time of day chart able to specify in the route pattern?
Good Video, I have a quick question about routing calls from Avaya CM from a H.323 Phone to a SIP phone on Avaya session manger. I can call from my SIP phone which is connect to the session manger but when I try to call from my H.323 IP phone i'm getting a busy dial tone. Can you please help.
could you help me on this how to find extension particular trunk related group public unknown numbering using command
Hi there im new on this area, but i want to learn, i have to tell you this is great video but at my work we have and issue with our sistem, some new phone companies have numbers that begin with others numbers than the usuals, so we have as aar the number 9 , and if we try to dial de number 5348714 we dial 95348714 but if i do a list trace statation to see what is happening i get " dial 953 route:ARS denial event 1012: Destination Unavailable D1=0x8ba3 D2=0x6b1 dial 953 route:ARS" so if i do list ars route-chosen 953 i get " dialed string: 9 " " total min: 7 max: 7" "route pattern: p1" "call type: locl" route pattern is telling me that we are using a partition routing table instead a route pattern and this is the part that i dont get can you explain this screen because i get a screen with severals columns and i cant tell where is the deny part .
sorry for my bad english i hope you can understand me
Greetings
Are you still actively providing assistance?
Hello CJ, I have a question. How do I program an extension so that when it calls out, it displays the main number of it's department? We have internal extensions that are seven digits, but can't be called directly from outside the system. We want the number that is displayed to be a number the called person can return the call. This number would be different for all the different departments. How is that done? Thank you. We are using Avaya Aura R6
hey brad have you tried ch public-unknow-Numbering?
wow no extensions on your system?
Which come first? The Chicken or the egg? Wait... I mean, ARS or AAR? Both? Not in 1 check the other?
how to set up an e1 pri in the avaya g650 plant in telefonia@bcn.gob.ni
I like the videos, except that horrid music at the beginning. What's better than horrid canned music? No music. That's what. You could trim the first 11 seconds and just put a title and it would really pro these up.
Thank you a lot for the helpful info, appreciate if you would share your Email address with me, I have certain cases which I need to take you advised on it