Didn't make it past the 51 sec mark, didn't even think about the OEM cable, that worked.....it's like I always say "when all else fails, read the destructions" !!! THANKS
Your a genius budd I just tried the same on my Sena50c the stock cable doesn't allow you to update the firmware via Mac book it only allows through wifi I swapped it with a Stick sena Usb cable and that worked thank you🙏🙏
Thanks for that, couldn't get the dam Mac to recognise the 50s, having enough dramas with having to upgrade the computer. Anyway, used a Go Pro session cable I had, and the Sena was recognised straight away. Good Work
Worked for me! Thanks for the video. I got the SRL 3, and the cable that came with it in the box wasn't working, but I had an old one from my last Sena which fixed the issue.
Thanks for helping me out!!! I used a standard USB-data cable. No brand on it. Worked perfectly. So no need to get the "special" SENA cable. By the way, it is is stated in manual that the chargercable does not work with updating. I just did not read that far yet... How tho update via that cable is still a mistery to me.
I have the same problem with original sena cable. But i tryed to use new cable from china and it works :) But the problem was "THE CABLE" :) so thank you
Super Easy Fix! As soon as the Device Manager freezes, unplug the USB cable in the Sena, wait a second, then plug it back in. Boom, it finds the device!! Also, using USB 2.0 seems to be a lot more reliable!
J'ai acheté le SENA SRL03 et je confirme que avec le câble officiel SENA je n'ai pas pu faire la mise à jour. J'ai pris un cable ordinaire et cela a fonctionné. Je vous remercie pour votre aide !!!!👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
You have to make sure that it is a data cable and not just a charging cable for the older devices Micro-USB, for the newer USB-C. That was the problem for me.
If you have lost your original Sena cable, just like me, try using a apple device cable, those are data cables as well. Infact any data USB C cable could do, instead of spending on a new Sena cable. All the best.
i used a samsung charger that fit my sena 50R's hole and it recognised it in a second, not sure why it didnt work with the wifi adapter , but thanks for recommending to change cables.
So long as the cable can do charge and data it should work, but most cables are charge only. USB-C is easier to find but not much with micro usb (older Sena units)
Fixed with trying many different cables. Next problem was: Failed to update firmware. Cannot get status[0][50] when trying to update.. Some fixed with updating via win 10 , win 11 is buggy i think. I fixed it with trying different usb ports on my PC and many many restarts till it got to 100% xD
I have the "official" cable. Mine has the wifi antenna but it still wont connect. It did last year when I updated but not today My light on the 50C even changed from red to blue but still not connection
Can confirm. 50s did not connect usong the usb cable they provide (which blows my mind wide open). As others have said, try a usb 2.0 slot instead of 3.0, try one in the back if the computer. For $300 sena should be ashamed if themselves
every time I try to update my sena with the device manager, it stops at 58% and says failed to update. ikve tried so many times, but to no avail. So unfortunately I cant do everything I need to do. My problem isn't the cable.
Well at least something works for you. Mine just crashes withouth any error code. It doesnt find anything for how many minuets you wanna wait and if i click on it it crashed. Tryed everything from different cabels to different usb slots at my pc. Idk if its the windows 11 or what but what tf did sena programm
SENA 10S FAILURE TO RECOGNIZE Unplug the USB cable (mine so happens to be the OEM) Open the software Click “Next” Plug in device and LEAVE IT OFF!! (Important) Simply hold the phone button until something happens. I kept turning mine ON to get the lights blinking BUT that is WRONG no lights will pop up and LEAVE IT OFF. Worked for me with the SENA 10S
That’s what I said in the video. If you’ve lost the original cable, or thrown it in a cupboard thinking all cables are the same then you probably need to buy another.
@@fallenphantomxx Ahhh... there is a work around... you can buy the wireless dock and us that, but if it's not working with the original cable then I think it could be a problem with the unit, and the wireless dock is £60 or more so an expensive punt.
Nah mate! Using the only sena cable that came with the SLR3 and same problem. In fact I haven't tried any other cable!
I have the original cable that came with the Sena 30k. Light is blue on the sena when connected. Still not recognizing.
I had the same issue. I used a different USB-C cable (not sena), and it worked.
@darekpowroznik Same thing here. Thanks for the tip. Regular usb c cable works perfect.
Same here was working, then stopped with same cable, just bought original and still not recognised
Short, sweet, and precise. Swapped the cable, and fixed my issue in seconds. Thank you very much !
You’re welcome. Right head scratcher when you don’t know.
doesn't fix the issue on Windows for me. The device manager keeps crashing while searching for the Sena device
Same for me right now, did you find a fix?
@@flip187 no, Sena just doesn't care as long as they can sell
@@VanKvn i installed the manager and connected the sena to it on another laptop and it immediately worked for me, i hope you can figure it out
Bloody genius. I had spent hours trying to get it to connect. Used the original cable , and connected straight away. Thank you 🙏
Didn't make it past the 51 sec mark, didn't even think about the OEM cable, that worked.....it's like I always say "when all else fails, read the destructions" !!! THANKS
Your a genius budd I just tried the same on my Sena50c the stock cable doesn't allow you to update the firmware via Mac book it only allows through wifi I swapped it with a Stick sena Usb cable and that worked thank you🙏🙏
Thanks for that, couldn't get the dam Mac to recognise the 50s, having enough dramas with having to upgrade the computer. Anyway, used a Go Pro session cable I had, and the Sena was recognised straight away. Good Work
LOL... i tried with GoPro cable and it worked!!! Thanks for the tip.
@@ericwong9185 yes! me to here, thanks
Thank you for your very helpful instructions, I was using the wrong cable! The right cable was still in the box!🙃
Tried a different , thicker cord and it worked 💪🏼 appreciate you, cleared my frustration
Worked for me! Thanks for the video. I got the SRL 3, and the cable that came with it in the box wasn't working, but I had an old one from my last Sena which fixed the issue.
You just saved me a lot of hassle. Cable switched problem solved. Thanks!
Thanks for helping me out!!! I used a standard USB-data cable. No brand on it. Worked perfectly. So no need to get the "special" SENA cable. By the way, it is is stated in manual that the chargercable does not work with updating. I just did not read that far yet... How tho update via that cable is still a mistery to me.
Thanks, I had hit a dead end trying to figure this out myself
You Nailed it, thanks Man:) Wish Sena would mention this...
you bloody beauty! Who'd-a-thought it would be so bloody picky!
the sena one didnt work but another cable did, strange and thank you
That is very strange! Guard that cable with your life! 😂
Original cable did not work. Swapped it for a 3 year old USB-C cable. Immidiately connected. Thank you!
thank you so much i tried it 30 times and it never worked now its working:)
I have the same problem with original sena cable. But i tryed to use new cable from china and it works :) But the problem was "THE CABLE" :) so thank you
Holy crap, a different cord worked with my 30k! Thanks.
Super Easy Fix! As soon as the Device Manager freezes, unplug the USB cable in the Sena, wait a second, then plug it back in.
Boom, it finds the device!!
Also, using USB 2.0 seems to be a lot more reliable!
J'ai acheté le SENA SRL03 et je confirme que avec le câble officiel SENA je n'ai pas pu faire la mise à jour. J'ai pris un cable ordinaire et cela a fonctionné. Je vous remercie pour votre aide !!!!👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
I have a sena cable brand new and still get that message on my 10r dual. My Schuberth Sc1 Asvanced had no issue.
I've tried both original Sena cables on 3 different USB ports for our 2 units and no combination works to recognize either unit. :(
Gutting that probably is a faulty unit then 😢
You have to make sure that it is a data cable and not just a charging cable for the older devices Micro-USB, for the newer USB-C. That was the problem for me.
If you have lost your original Sena cable, just like me, try using a apple device cable, those are data cables as well. Infact any data USB C cable could do, instead of spending on a new Sena cable. All the best.
i got the same problem with the original cable.
You need to turn on the sena device first, then connect it.
I know this is an older video but my update manager recognises my 20S fine it just won't connect to the update server
I have the Sena cable.. it still doesnt recognise because the software wont download the driver.. got nothing to do with the cable only...
i used a samsung charger that fit my sena 50R's hole and it recognised it in a second, not sure why it didnt work with the wifi adapter , but thanks for recommending to change cables.
Wish it were that simple mate - I think its more to do with not allowing the drivers to be installed or used under the windows security options
Thhank you for your information, problem solved!
The orange cable from a JBL speaker also works!
You don't need the original cable. I used my USB C Cable from a xiaomi 12T Pro. It's a 120W Premium Cable and it worked
So long as the cable can do charge and data it should work, but most cables are charge only. USB-C is easier to find but not much with micro usb (older Sena units)
Habe das Original Senakabel aus der Originalverpackung. Originaler geht es 🙁nicht. Und es funktioniert unter Windows 10 trotzdem nicht.
Fixed with trying many different cables.
Next problem was: Failed to update firmware. Cannot get status[0][50] when trying to update..
Some fixed with updating via win 10 , win 11 is buggy i think. I fixed it with trying different usb ports on my PC and many many restarts till it got to 100% xD
i bought the Sena cable, still wont update firmware.
Thanks, this worked for me.
I have the "official" cable. Mine has the wifi antenna but it still wont connect. It did last year when I updated but not today
My light on the 50C even changed from red to blue but still not connection
Can confirm. 50s did not connect usong the usb cable they provide (which blows my mind wide open).
As others have said, try a usb 2.0 slot instead of 3.0, try one in the back if the computer.
For $300 sena should be ashamed if themselves
C'est une horreur les problèmes liés à la mise à jour du Sena 50S
not getting that with original cable??
Mine says: Failed to update firmware. Cannot get status[6]... anyone have a fix for that? thank you
every time I try to update my sena with the device manager, it stops at 58% and says failed to update. ikve tried so many times, but to no avail. So unfortunately I cant do everything I need to do. My problem isn't the cable.
My cable does not seperate from the USB adapter.
Use an 2.0 USB Port an try diffrent Cables!
I uses my smartphone usb cable and what should I say... it works! Thanks Sena for ur fuc**** cable that is useless
Perfect you safed my day, ty for the advice =)
Well at least something works for you. Mine just crashes withouth any error code. It doesnt find anything for how many minuets you wanna wait and if i click on it it crashed. Tryed everything from different cabels to different usb slots at my pc. Idk if its the windows 11 or what but what tf did sena programm
Mit dem originalen geht es oft nicht. Einen fremden Kabel nehmen, alle USBs durchprobieren. Bei mir ginge es mit dem "Nova9" Kabel...🤦♂
SENA 10S FAILURE TO RECOGNIZE
Unplug the USB cable (mine so happens to be the OEM)
Open the software
Click “Next”
Plug in device and LEAVE IT OFF!! (Important)
Simply hold the phone button until something happens.
I kept turning mine ON to get the lights blinking BUT that is WRONG no lights will pop up and LEAVE IT OFF.
Worked for me with the SENA 10S
Great tip! Thanks 🙏🏻
Have 2 original cables, neither work. No help on 2 different sena units.
Thank you. It worked
got the original and it doesn'T work... no surprise...
Waste of time. Only tried the original one and it does not work on win 11 or mac
thanks
The problem is the USB cables, need to be USB 2.0 cables. Other cables don't work.
My sena cable does not work 😢
Thanks!
Welcome!
noway this is the type of BS we need to udpate our sena devices
Bullshit this don’t make any difference I have literally the same oem Sena cable
i have original cabel and it still doesnt work
It could still be the cable, someone commented the original didn’t work but a phone one did 🤷🏻♂️
BOOM / Just ordered the original on Amazon $12 / Thanks
Fingers crossed it works mate 👍🏻
@@yodomcat it actually didn’t work. And instead customer service is trying to help but we can’t seem to get it to go.
@@youcanthide004 bugger! There was a comment further down which sounded worth trying. Push for a new unit anyway 👍🏻
Legend !
It is the original cable🤦🏼♂️
That’s what I said in the video. If you’ve lost the original cable, or thrown it in a cupboard thinking all cables are the same then you probably need to buy another.
@@yodomcatI think he’s saying the original one doesn’t work
@@fallenphantomxx Ahhh... there is a work around... you can buy the wireless dock and us that, but if it's not working with the original cable then I think it could be a problem with the unit, and the wireless dock is £60 or more so an expensive punt.
thank you !