Flight Review - British Airways Economy Class JFK to Heathrow
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- Опубликовано: 5 июл 2024
- I needed to get from New York to London but I didn't want to spend a lot on the experience, which was a challenge as I only needed a one-way ticket and those are expensive....
I also didn't want to feel like I'd been dug-up when I landed into London after an overnight flight, so I took the opportunity to take a day flight from JFK. These take off around 8am and (taking into account the time difference) they land into London 12 hours later, at around 8pm. That means you can go to be at a normal London time, and I think that is the best way to smash through the jetlag.
And as I wasn't planning to sleep, I was happy to redeem some avios for an economy seat. I was able to select an emergency exit row as a Gold card holder and was lucky to have an empty middle seat.
And the experience was really rather good....
⭐ #flightreview #BritishAirways #MattsPlanet ⭐
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⏰ Timestamps:
0:00 - Intro
1.33 - JFK Lounge Roulette
4:41 - Boarding
7:38 - Take Off
10:22 - The Service
12:04 - Heathrow
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Really excellent video, so much useful info! Hope you get to take your first CS flight soon!
I've been booked on them I think 3 times now but its never happened... Booked again for January which feels an awfully long time away!
I have flown BA economy from NY to LHR a few times. Always found the staff to be very pleasant and hard working on these flights.
Thanks Rubi. Even with BA's challenges, the crew can often be a highlight!
Great video. As a Brit living in the US I take the daytime BA flight from BOS to LHR every couple of months and love it as a way to beat jet lag. It was reinforced recently when I had to take an emergency overnight flight and I was toast for a couple of days as my body and sleep cycle tried to reset itself
From the comments it seems like a lot of Brit's visiting NYC would prefer longer in the city so prefer an overnight flight back even if that wipes them out for the first few days back (at work!!!!). I'm with you though - good sleep is too valuable to me at my age!!!
Hi Matt, good video, something to seriously consider, your insight and review are helpful in the decision-making.
Thanks Mike! I've managed to convince myself that its the way to go....
Keep up the great work Matt! 😄
Thanks Henry
Enjoyable video Matt, I wouldn't mind giving the day time JFK-LHR flight a go in the future. I am very keen to tick off another BA long haul flight in the coming years.
Thanks Jett. Can be a bit of a pain to get a JFK day flight if you don't live there as you can't connect in same day...
Interesting as always👍👍
Thanks Victoria
‘Mystery juice!’ 😂😂
You know what I mean!
have done it many a time! Agree its the better way to go in Economy!
Its an early start but you feel so much better at the other end!
Thanks Matt. Nice to see BA provided a better service this time. Nk reaoeat of the dreaded Muami experience🤣👍🇿🇦
A much better experience. For a much lower price too!
Always appreciated the daytime flights when I had the chance to take them. Once upon a time, AA had a 0915ish departure from ORD that would put you into LHR at approx 2215. It was superb, particularly if I was going to London specifically, as by the time I got to town, checked into the hotel, etc, it was really a natural time for bed. Awoke the following morning feeling refreshed and ready to go.
Oddly enough, it is nice to see a video about travel in economy. We all would prefer to always 'turn left', but sometimes the journey distance and the pocketbook dictate sitting in the back.
Thanks! Generally good feedback on the day flight option... Some feedback that its not really an option if you don't live in a city with one of those flights as you can't connect in same day so need another night in a hotel... Plus feedback that people would prefer to save the cost of a night's accommodation by spending it on a plane. I suspect the latter comes from the younger elements of my viewership! And thanks for the feedback on the Economy video... They tend to not do too well (although this one is performing well) as they're less interesting.... There's less to talk about in the video too... So I will do them, but I'm trying to add some value to the video by focussing on an extra dimension, such as with the day flight option...
That flight still exists. AA90. Im flying it May 31st :)
Those four flights what I did each time was get in very early- 6am then I took a day trip by train to Four different spots - York, Canterbury (Took a tour above the ceiling of the cathedral -quite a climb) , Stratford upon
Avon and Henley upon Thames.
Fantastic! Having the energy to do that after an overnight flight is quite something!
I took this exact flight, exactly 3 months ago to the day, and i can say it was almost exactly the same for you as it was for me.
Consistency is all we ask as passengers!
Can’t wait for the TWA hotel video :)
It should be along next weekend....
Great video matt, just wondering how would you know if your currently club world flight is configured in the new club world suites? booked club world back to london from doha, but hoping i dont get the old clubworld layout. cheers!
If you make a dummy booking through Google Flights it'll say "individual suite" for the Club Suites and "Lie Flat" for the old club dorm. It's not 100% reliable and equipment can change at the last minute but that's the way to see what's scheduled.
I'm trying so hard to get back to flying economy. Especially this simple route of JFK to Heathrow which is only 6 hrs. But oh man business class & 1st class is juuust so much better 😂😂. Great video
I wholeheartedly agree - premium cabins are super easy to get used to! But an early morning departure where the main meal is breakfast and you're unlikely to be heavily on the grog? Save the money and fly economy...
You ought to try Jet Blue from end March when it operates its first daytime JFK-LHR flight.
@@alexmcwhirter6611 I'm a little allergic to regular economy seats even for mid-haul flights like these - this was ok cos of the emergency exit rows... No status with JetBlue!
@Matt's Planet thanks. Great video
Such a good call. The logic with an overnight flight is that you maximise time but feeling like death the next day about about four hours sleep is just bad logic, especially when you factor in the time spent at an airport prior to an evening departure. Fine broadcasting once again. Bizarre about the seat remote though!
I still worry about whether I missed a release latch with that remote!
Pre covid by travelling on a Saturday morning in WTP back from JFK often had Club World availability for avios on the 747 because there were so many seats on the high j aircraft... as you say the alternative overnight on a Friday not so great .. a other great vlog Matt. 2-4-2 in traveller + 3-4-3 in traveller in refurbished 777s did you get the GC welcome ... ??? !!
Thanks Richard - no specific Gold welcome again. Very engaging crew though - seemed to actually be enjoying themselves!
Marvellous video Matt. These eastbound daytime transatlantic flights have been a niche for decades. Back in summer 1970 I took BOAC's standard VC-10 JFK-LHR which departed at 1000 (I flew YYZ-JFK with AC which departed around 0700). In the 1980s I did a Wardair YYZ-LGW daytime flight. Both these flights were not full hence I had lots of space but of course Y was more comfortable in those days. One thing you forgot to mention was that Concorde always crossed the Atlantic daytime eastbound. Note that Jet Blue will launch its first JFK-LHR daytime flight end March. The issue for most people is the extra cost of accommodation at either or both ends of the route. And tour operators prefer to book customers on overnight flights as they can offer one extra night's holiday at no extra cost !
Thanks Alex - I didn't mention Concorde as I didn't know that - although I was thinking about how Concorde did it back in the day with such a short flight time - that would explain it! Not much chance of sleeping in a Concorde seat! I guess if you live in the UK and so are heading home you're not saving a night but you are cutting short your time in NYC - but I'd still prefer to not feel "dug up" the day after travelling back...
@@MattsPlanet There were two daytime Concorde flights JFK-LHR. One left around 0900 or 1000 to arrive into LHR around 1800. The other departed around 1300 and landed back at LHR around 2200. BA had a link to Hertz chauffeur drive to take pax to and from the airports although it wasn't complimentary. Back in 1988 BA would offer a commuter jet connection BOS-JFK which linked to the lunchtime Concorde to LHR (the BOS-JFK flight arrived beside Concorde and pax and luggage were transferred without further checks). I also attended the Duluth air show (at which Concorde was a star performer) in 1986 (I think) and the Concorde charter returned Duluth-Gander-LHR. Those were the days !
@@alexmcwhirter6611 Never flew on her - visited one in Seattle and I saw them taking off quite a few times from LHR. I guess I assumed they'd always be around so there was no hurry to get aboard.... But I was wrong!
@@MattsPlanet I can understand. I also wanted to sample AF's Concorde but, as in your case, I wasn't in a hurry. Then of course came the crash ...
Agree completely that *short* overnights will crush a body clock. My trip to Spain from SFO-LHR is intentionally direct so I can sleep 7hrs+ of the 10 in flight. I'm lucky that I can sleep anywhere.
Its annoying that West Coast to LHR rarely works with tier point runs... I did once backtrack a route to Charlotte prior to the overnight back to try and lengthen the flight as much as possible and it ended up giving me perhaps a 40 minute longer flight.... Which I concluded hadn't been worth the effort... Really cheap duty free in Charlotte though!!
Interesting perspective on day flights. As a visitor to the US from the UK previously, my preference for night flights would be to maximise the time in the US since given its normal fares, it would be difficult to say when I would be back there again. But eastbound flights take longer for me to recover from jet lag regardless.
Thanks Paolo. The choice is a bit less time in the US or a terrible time back in the UK recovering from the overnight flight!
Matt. very informative and I like the look of the new lounges. I am looking forward to the TWA video as I have seen this on the Secret Hotels programme and it looks amazing. Did you have to pay for your Global entry visa and where did you do your face to face interview?
Grumble Groan, Real Madrid.
Steve. C. YNWA.
Hi Steve - global entry video and TWA hotel videos are done... If you want to ping me an email (clues in any video description) I'll ping you the links... It was quite fun to watch the match for the first 20 minutes last night....
I never flew BA before but will at the end of May. Flying out of Atlanta to LHR- overnight! Ugh! Economy thru Princess EZ Air. I think it is row 26. I am very short 4’11” but still like space. I am old(67). I hope I am not too cramped in that row. Will spend 3 nights at a hotel in London then go to Southampton to board the cruise ship for 12 nights. Cruising the British Isles. I really enjoyed this video.
Thanks so much Sue. 67 isn't old! But 4 11 is a bit short - you should be ok in row 26! Enjoy the cruise but bring warm clothes - it gets brisk in Northern Scotland even in the height of Summer
I see that your Heathrow experience was just a little smoother than Nonstop Dan's!
Indeed! Although I'm not sure quite how many of the issues he experienced were down to BA versus Heathrow... It's dangerous to use a small sample to draw broad conclusions, although there's enough wider evidence that Heathrow has not recovered well to support his advice to avoid LHR as a transfer point. Although AMS is also struggling and as Dan says, CDG is always a mess...
I can't wait to fly to London from Dulles.
Have a great time!
OK as I'm on a roll ive got one more, entirely disconnected, question. I recently rediscovered the delights of travelling hand luggage only. For example i spent a month in the US hand luggage only just used laundry at my apartments. But then i recently did a 2 week holiday which included a cruise so i took checked baggage but in retrospect Id have done better to used laundry at the hotels and ship, rates were not too expensive.
So my next trip, 2 weeks 3 hotels, i'll be taking just enough for 5 days which in a tropical setting is fine to go HL only. Is this something you regularly do on your frequent travels especially when there are multiple connections? Its so liberating to get off the plane and walk straight out after immigration ( or walk to next gate without wondering if your lugagge made that tight connection)
I'm a big fan of HBO - it is liberating to be off and away! I tend not to be away for more than a week which makes it easier... Plus going to warmer places helps as you don't need bulkier warm stuff. And if you're in Asia, getting laundry washed and ironed is really cheap - about £2.50 for a kilo of laundry in Phuket recently. That tends to shorten the life of your clothing though... I actually find shoes to be the biggest issue... I'll check bags when I'm getting on a cruise as you usually need jackets and a variety of shoes... And checked luggage is useless to you if the airline loses the bag!
Hi Daddy Matt! Don't see much same-day eastbound trans-Atlantic action from my closest international hub airport Chicago, although they may have done it in the past. Someday I want to go on one of those quirky trans-Pacific flights where you depart on Monday but arrive on Sunday!
- Red
Cheers - just did a flight over the dateline and its really confusing!
On my last 777 flight these exit rows were inundated with passengers queuing for the loo including the PE passengers as BA curtains off Businesses and you get a bollocking if you venture into Business to do your business 😅
The plane was lightly loaded so there was never a queuing issue.... Was on a 737 in row 1 last week and that was crazy for loo queues!
Great review - never considered a daytime flight on this route
Have a review of a daytime Virgin flight on that route coming up too - that option is worth a look!
@@MattsPlanet it’s appreciated when you take the time to reply 👏
This question has probably been asked before, but I'll ask it anyway as I havent seen it. You show a lot of video from security queues and the like and those areas normally have signs all over about no photography etc. Do you ever get a wrist slap (orperhaps an intimate body search) as a result of your filming in these areas?
ETA when i was a frequent transatlantic traveller but nearly always in economy i used to get the aisle emergency seat if i could (my status on American helped but same issue on their planes) because of that intruding door. Im nowhere near as tall as you so in retrospect do you think that would have been a better choice?
I film through a small camera (a DJO Osmo Action) which I attach to the strap of my backpack. So its black on black, and I often have a dark jumper / coat so its black on black on black... So it is rarely noticed and I've only been challenged once - entering the Eurostar section of St Pancras. Ironically before I was anywhere sensitive! I tend to try to get an establishing shot showing the queues or the set up without getting anything sensitive... And if I notice a sign I tend to shut down, although warnings are not as prominent as you might think... Some window seats by doors can be cramped but the 777 was ok. And I like the window to film out of - its a duller video with no window footage!
Matt, well done for bearing economy on this route. Was the middle seat block due to your gold, or luck?
Hard to tell... We were perhaps 60% full so whether someone would pick (or pay for) a middle seat with legroom ahead of a window or aisle of their own with the middle seat free is the question...
Three weeks ago I took the same day flight JFK-LHR in F.
I made the mistake of using the only premium check in entrance I could immediately find at JFK; probably not helped by my previous day's beverage related indulgences and it being my first time in T8. They weren't checking in yet so a queue had formed inside the premium check in area. I asked if there was a separate first class, and was given the all too common information-free New York grunt.
As I had printed out my own boarding card anyway, I gave up and joined the hoi polloi security line with everyone else.
If only I'd known there _IS_ an F check in with a short cut into the security line.
Brekkie in the Chelsea lounge was good, together with a glass of LPGS at 6 in the morning. I took a look in the Soho lounge next door, it's a lot brighter in there thanks to it outside views.
There's a bit of a problem with the meals on this flight IMHO. It can't make its mind up if it's a breakfast or lunch. I'd much rathe they did a good brunch. As it stands in F it's breakfast and a light meal second service, and as you land around 19:30, I felt a bit short changed.
Having said that, if you don't mind losing a day, I did enjoy the daytime flight, it was the first day flight for me transatlantic. Being able to eat on demand in F was definitely a plus, as I'd had brekkie earlier in the lounge.
Thanks for sharing your economy experience, it reminds me of why I avoid it ;-)
Thanks so much for taking the time - very interesting... A flight at that time of day does drift into breakfast territory which does feel like the booby prize in a premium cabin... Good data point about the 6am LGPS - I reported on Virgin not being able to serve alcohol prior to 8am because of an NYC law, a law I don't remember applying to the BA lounge at the same airport, so this was helpful confirmation that there is something odd there!
@@MattsPlanet It was 05:35, I just checked the picture (that any self-respecting early drinker is obliged to take) on my phone. TBF, I am pretty sure lounge staff and crew maintain a range of automated BS responses that typically and skilfully divert any possible issues of contention into no mans land. Like 'elf 'n safety innit. There's another one where sometimes they don't serve alcohol on the ground for a pre-departure beverage in certain places, but is often crew dependent rather than law dependent IME. Sometimes crew in F will serve you any drink you want as a PDB, other times it's just water, OJ & Champagne. Anyway, the last two return trips I've had in F on BA in the last couple of months, the crew have given me a nice bottle of LPGS to take home with me, not for service recovery, it just seems to be luck TBH, maybe I smile in the right way.
Great Video Matt. I would consider a day flight, except for the fact I don't live in New York. UA used to have a daylight flight from IAD where I live but I believe they have eliminated that flight since COVID. I'm not sure I would want to take it or not. You arrive in London just in time to pay for hotel night, and it woudl still be early on East Coast time. For me, I prefer to take a 10pm flight so I don't arrive so early the next day.
I think I remember there used to be an option from Boston too.... You are right that it might be a slightly different calculation if you're based in the US and so EST is your baseline.... But a night on a plane is getting harder as I get older, even in business...
Daytime eastbound transatlantic flights can be considered a 'luxury' in that one may have to spend extra on accommodation at either end. However I have taken a couple over the years and find daytime travel is civilised.
@@alexmcwhirter6611 The days when saving the cost of a hotel night through taking a night on a plane is a fair trade are far behind me!
Great video, and I would take a day flight from NY, although I have different experiences with the jet lag. For me, if I use my regular route from Central Europe to Japan and arrive in the evening, which means I can go to sleep right away after the flight, gives me a horrific jet lag. It takes me about a week to get it sorted. Maybe that’s because the overall time difference is much longer. But who knows. Anyways, next time in NY, I will try the morning flight.
Ah jetlag.... Over the years I've developed the really helpful skill of being able to lie down and sleep for 7 hours pretty much irrespective of the time of day or how much I've slept in the previous 24 hours... Its a skill I'm happy to have!
@@MattsPlanet yeah I call that gin and codeine
10:44 Eat your tomato mate! 😂
I just don't like them!!!
I was on one of these daytime flights from JFK to LHR and I absolutely loved the experience. So much more civilised that the overnight options. I wish there were more daytime return options from North America.
BTW: it was a reward flight redemption (avios + companion voucher). We were supposed to fly premium economy but got upgraded to business. We did not even notice the upgrade until we got to the premium economy cabin and noticed that the row number on the boarding pass was not located there 😅 It was a big surprise as my understanding was that reward flight redemptions did not qualify for upgrades.
Thanks - congrats on the upgrade! There's few better emotions!
I once flew Air Caramba like this.
Must have been fun?
Additional comment Very interesting to see no q's for immigration i wonder if thats normal for heathrow at this time of day and another benefit of the day flight, eg peak flights there are maybe in the morning, so by getting their later you have less waiting.
Especialy with the automated machines whereas in the past i suspect they just had fewer staff on for fewer arrivals but now they have the equipment aimed at handling peak load running 24x7?
I think that's a good time to arrive as T5 does slow down as the day progresses...
I have a 241 voucher to redeem (economy) by the end of April 2023, and was not contemplating long haul, however this video has altered my view. Would you use an airport hotel the night before the return flight home to London, I’m not a lover of that Manhattan to JFK journey?
I flew in the night before I flew out.... Some mates said I was bonkers for not heading into Manhattan, even if it would have been expensive to do so for only a few hours... So I stayed close to JFK. Still an early courtesy bus from the property but I think it was the right decision! If I'd been in NY for longer, I'd probably have stayed in Manhattan and just gotten up earlier rather than relocate hotels for just one night.
I've travelled from Newark to LHR with BA on their day flight, pretty sure day flights are the way to go the lack of jetlag is most appealing, The stupid early start being the downside :)
Thanks Alan. Although a 5am alarm call is 10am in the UK so it gives you a headstart on the jetlag...
@@MattsPlanet Oh totally agree, i don't intend doing overnight flights from the East coast unless I really have to 😀
Please can you do a video about the process of gaining Global Entry?
It's almost complete.... Not perhaps the most entertaining video I'll ever make but one of the most informative... I hope!
Just out of interest. I’m 6’3 and find the seat pitch to be too small. Are the regular seats on long haul economy 30 inch or 32 inch?
"It depends" is the unhelpful answer.... Not many BA long haul seats are 30 inches... Aerolopa.com is the best site if you know your equipment - not every version has every seats' pitch shown but many do. Seatguru.com shows it too but can be inaccurate...
i agree, East coast USA/Canada -> LHR is just too short, if you sleep 2-3 hours, you'll miss the meal service. If you don't sleep on the red-eye, you're dead meat upon arrival.
It gets harder and harder as you get older too!
Love the day flights from NY to LON only way to get across without feeling like a zombie. Losing a day is well worth it
At my age, give me a night in a bed over a night in a plane seat every day!!
Long Haul , New York to London?
Good point... It was scheduled to be even if it ended up not quite getting there... Short haul is supposedly
Four trips on United from Chicago O’Hare to Heathrow in economy class with United. “Breakfast”? How about a small warm roll with jam and a very sad cup of cut up melon ? To get what you got I would have had to be on a transpacific longer haul trip !
Was that pandemic rations or a standard service?
Was this Y class ? I ask because transatlantic carriers have really cut back on catering over the years. Jet Blue is an exception ...but perhaps it wants to make a name for itself on the Atlantic.
@@alexmcwhirter6611 My trip was certainly in proper economy if that's what you were asking.....
@@MattsPlanet Confusion Matt. I was asking @scottprice4813
@@alexmcwhirter6611 Makes more sense!
I'm all for a day flight back from NY, I wish more states had early morning flights back to the UK
Its a good option!
There's no "ranking" between Chelsea, Soho, and Greenwich. Each one is distinguishable for its uniqueness. Chelsea is known for being the artsy neighborhood. Soho is the high end luxury part of the city. And Greenwich is more of a trendy place. If BA and AA had agreed on naming the lounges based off some "ranking", the lounges might be named as Upper, Midtown, and Lower. Upper Manhattan is straight up a hood area. There is your Upper Lounge. No tourists there. Midtown is a crowded tourist-filled area, where the main shopping is done. That's the Midtown Lounge. Lower Manhattan is mainly the financial district, the heart of soul of Wall Street. I wouldn't name it the Lower Lounge, rather the Financial District Lounge.
Thanks Luis. Odd that BA named the lounges that way then as they obviously think people will consider Chelsea to be superior to Soho...
Nice. I agree that sometimes economy is just fine - especially for a day flight and if you can get the front row.
I was actually on flight 112 in early Feb 2020 when we did it in less that 4 hours 56 mins. In business, which felt like a bit of a waste, and the short sleep defintely makes the jat lag worse. That was my last flight on a 747 - really miss them.
And global entry is fantastic - it's great to get the US and walk past everyone to the machines, which nowadays don't even ask for your passport - they just take a photo and know who you are. TSA Pre is a bonus.
Thanks Nick. Did my first GE entry and was confused that the machine didn't want my passport - and sure enough the till receipt popped out based on just the photo. It's almost alarming that its that easy...
Completely agree with you on those daytime "domestic" flights to the UK, WAY better than the red eye! I remember the first time I flew "domestically" to the UK on Air Canada from Toronto it was a 8 or 9 AM daytime flight arriving into Heathrow at around 9 PM. By the time I cleared immigration, picked up my bags and got to the hotel near Ealing Broadway, it was close to midnight and I was tired enough to head to bed! By the way I consider flights to Europe domestic in terms of the distance covered. After all, a flight from Montreal to Vancouver in Canada is close to 5 hours right there so not too far off from one to Heathrow or CDG.
Ha ha - when your benchmark is Montreal to Vancouver or Brisbane to Perth, the definition of "long haul" does shift a little!
At first, I thought your thumbnail meant that your flight had been delayed so badly that it took a day to get home 😄 I'm glad to see I was just being dumb. Informative as ever - I'm persuaded by your argument in favour of a day flight in this context. Is sleeping in World Traveller Plus possible if it has to be the night flight version of the trip?
I can see how you might have drawn that conclusion from the thumbnail... Plus if you watched non-stop Dan's latest! I think you certainly can sleep on WT+ on a day flight - it'll be light in the cabin but an eyemask and a whisky should do it!
@@MattsPlanet A whiskey is always a good idea 😄
I always think soho is seedy and somewhat shady. Obviously BA have a different opinion 😂. Maybe those of us of a certain age remember the “ladies of the night” in Soho, never thought of Greenwich as an area of disrepute and would have put it as the middle lounge with Chelsea at the top .
I think the New York Soho has a better reputation than the London one... I'd imagine the branding team involved was quite young!
I'm early
3pm every Sunday!
Disgusting dirty flaps!
Good points about Jetlag and daytime flights in Economy
Cheers - daytime is the way to go!
Super annoyed to see that your breakfast included bacon. This is the same breakfast I was served on business to IST , but without the bacon.
It was hidden, but it was there!
7:12 poor screen
Times have moved on.... BA's screens haven't!
MATT, I HAD VERY VERY BAD EXPERIENCE WITH BRITISH AIRWAYS ...NEVER AGAIN OVER THERE WITH BRITISH AIRWAYS.
Feel free to share what the bad experience was - and you don't need to shout... My videos are not sponsored by the airlines and neither are they paid for by the airlines. These are not adverts, they are my opinions of the experiences I pay for.
i will hate BA till the day i leave the world. Left me in Russia, cost me 2000plus pounds in fee's and phonebills, when they cocked up a re-issue/partial cancellation of a ticket. Great crew usually, but incredible thieves in management. If I had the money, i'd take them to court.
That doesn't sound good...
@@MattsPlanet 10 years, no refund. BA management are criminal in stealing peoples money when THEY don't do these scenarios right. This was entirely their fault.
Sorry Matt, I've seen numerous takes on these new partnered AA/BA lounges out of JFK over the last couple of months and they all seem to gush over the wretched things to varying degrees. I can't reconcile what I'm seeing with the praise. They leave me flat and utterly unimpressed. Maybe its because I just don't like US customer service and the idea that BA have palmed it off into the hands American with the feeling that they went with the cheap option and sloping shoulders to pass the buck to the locals, grates. To anyone who responds to my lack of enjoyment of the US customer experience with if you don't like the States, don't go, trust me I only go when I have to, not because I want to. Sorry for the negativity of my comment but it is what it is. Can't all be sunshine and daisies. Still thanks for the upload and safe travels.
No worries Tom - I'm sure a lot of people will agree with you... I was through the lounge at 5pm and then again at 7am, neither of which is peak time and I do believe it would be a different experience at high peak times... And as a US lounge, compared to a middle American Admirals Club? Absolutely no contest!