Call Center Tips: How to Sound Energetic On The Phone (Avoid Monotone)

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  • Опубликовано: 5 ноя 2024

Комментарии • 93

  • @ReaNinja
    @ReaNinja  6 лет назад +20

    ⭐️ In a scale of 1-10, what is your inflection rate? 😂

  • @kiatconcepcion184
    @kiatconcepcion184 5 лет назад +48

    I am one of those people who has a monotone voice and your videos gives me a tip on how to fix it....thank you very much for doing this video. I hope I will be able to pass my mock call assessment on thursday or friday...

    • @ReaNinja
      @ReaNinja  5 лет назад

      Welcome and thanks for watching. Good luck on your assessment. ❤

    • @artisticagi
      @artisticagi 4 года назад

      How’d it go?

  • @artisticagi
    @artisticagi 4 года назад +23

    People have always told me I have a monotone voice!
    I don’t find anything wrong with it, my favorite cartoon characters are Daria and Raven, but as an adult who has to deal with people I want to bring myself the best opportunities possible!
    So I must change from Raven to Stargirl! Lol 😆
    Even though I sound fake and over exaggerated when I try, I will keep trying.
    Thank you so much! 💓

    • @Djspingawd201
      @Djspingawd201 3 года назад

      👏🏾👏🏾👏🏾the best mindset to have🙌🏽

  • @foxface04
    @foxface04 2 года назад +4

    *Smile in the mirror if you're having a rough day*
    me: *smiles at the mirror like a psychopath*

  • @myleenpotian8363
    @myleenpotian8363 4 года назад +9

    Tonight is our assessment after a week of virtual training. Found this channel just a few minutes ago. this Thank you for your tips.

    • @ReaNinja
      @ReaNinja  4 года назад

      Good luck on your assessment ❤

  • @nittibit6662
    @nittibit6662 4 года назад +22

    You have to suppress your emotions when dealing with rude people. Everything's just fine and dandy 😀😂 "have a nice day!" 🤐🤣🤣

  • @shaynenicole5234
    @shaynenicole5234 6 лет назад +11

    Omg, the selection series 🙈

    • @ReaNinja
      @ReaNinja  6 лет назад +1

      Ohhh 😂 I super love the selection. 💗

  • @SWITHELLE
    @SWITHELLE 4 года назад +3

    This is so much when I need to Improve my performance on call ❤️

  • @frederic.p.michel5504
    @frederic.p.michel5504 4 года назад +3

    This video is useful, cause, I'm about to apply for a job in a call center and I think I need to know how to manage my voice. Thank you!

  • @joshuacuazon4629
    @joshuacuazon4629 5 лет назад +9

    This was my problem too.. When i apply my final interviewer tell me that my tone voice was too monotonous.. So she told me to pracitce my voice tone

  • @ennayoj301
    @ennayoj301 4 года назад +2

    This is also one of my problems. Thanks, Rhea. ❤️

  • @enriquemonterovalenzuela8137
    @enriquemonterovalenzuela8137 6 лет назад +5

    i really love your advice i understand this video complately i hope
    more advice in the futere i wish you the best for you

    • @ReaNinja
      @ReaNinja  6 лет назад

      Thanks Enrique! All the best 🙂

  • @wilsongalvez5417
    @wilsongalvez5417 4 года назад +2

    Thank you for the tips Rea. It has helped with my sales calls. I sound more confident and upbeat.

    • @ReaNinja
      @ReaNinja  4 года назад +1

      Glad to know 😊❤

  • @stayfocused3144
    @stayfocused3144 6 лет назад +3

    Great video! Loved the different emotions part, very funny!! Wonderful personality you have.

    • @ReaNinja
      @ReaNinja  6 лет назад

      Thank you, appreciate it! 🙏 Yes I totally enjoyed the emotions exercise. 😂

  • @enriquemonterovalenzuela8137
    @enriquemonterovalenzuela8137 6 лет назад +3

    thanks a lot i download your basic kit call cenrer surviving im sure i will learn
    with this material thank you so much again

    • @ReaNinja
      @ReaNinja  6 лет назад +2

      Thanks for downloading the kit! 🙏

  • @alohaelle17
    @alohaelle17 5 лет назад +8

    The different emotions when reading made me laugh. I hope we will do that in training and the inflection exercise as well 😂

    • @ReaNinja
      @ReaNinja  5 лет назад +2

      Haha, looking forward to it! :)

  • @dedejazmin1
    @dedejazmin1 2 года назад

    Very helpful, thank you for sharing!

  • @blackragnar5788
    @blackragnar5788 6 лет назад +2

    Best ad for beauty and brain.

  • @claire33ism
    @claire33ism 2 года назад

    Thank you for this video. It helps in my job.

  • @HerSZNx
    @HerSZNx 4 года назад

    THANK YOU! I have a interview for a call center friday and have to read a script! Have been looking for videos showing how to properly talk, this really helped ‼️‼️‼️

  • @mjjueco9257
    @mjjueco9257 6 лет назад +3

    Hi ms. rea, wish me luck. I have a job interview for cvg this coming tues. Hopefully I could pass the interviews and exam. Im a bit nervous because lately I havent practising my grammar . But wish, I could remember all the lessons I've been watching in your blog..

    • @ReaNinja
      @ReaNinja  6 лет назад

      Hi Mj! Thanks for watching my videos. 🙏 Good luck on your application. Go get it! 💗🙂

  • @the1lostsheep
    @the1lostsheep 4 года назад +3

    Whahahaha! That inflection demo made me crack! You're so funny there Rea. Hope you'll be showing more of your crazy side in your next videos.

    • @ReaNinja
      @ReaNinja  4 года назад +1

      Ah hahaha thanks so much. Glad you had fun in this video! 😂😂

    • @the1lostsheep
      @the1lostsheep 4 года назад +1

      @@ReaNinja i have question on how you can get a customer to voluntarily give you a commendation. Coz we're not allowed to suggest but i've had several customers who are commending me but not asking to speak with supervisor to say so.

  • @ejej1491
    @ejej1491 4 года назад +1

    Been applying and practicing for a month now and now I get hired, 3 company give me 3 job offer! What a blessing💖🙏

    • @ReaNinja
      @ReaNinja  4 года назад

      Congrats!! So happy for you ❤

  • @florencedelacruz4242
    @florencedelacruz4242 4 года назад +6

    Had a mock call last monday. The call flow was good but the voice wasn't. Nervousness ate me that time so I failed as expected.

    • @ReaNinja
      @ReaNinja  4 года назад +2

      Please don't expect to fail. Expect to pass. More practice will help :)

  • @YKhydrangea
    @YKhydrangea 5 лет назад +4

    I'm a very monotonous voice on phone so thank you for reminding me to practice emotions to help how my voice comes out through the other end. This helps alot not just with phone jobs but with phone interviews

    • @ReaNinja
      @ReaNinja  5 лет назад +1

      Welcome and thanks for watching. Glad to help! ❤

  • @vivianemattos6142
    @vivianemattos6142 2 года назад

    I loved this video and your examples!!!! Funny but so knowledgeable!! Thanks!!!

    • @ReaNinja
      @ReaNinja  2 года назад

      Happy to hear that. Thank you!! 💗

  • @karenmiranda6615
    @karenmiranda6615 4 года назад +6

    Hi Ms. Rea, this is my problem now. btw, I passed my two interviews last month with the help of your tutorials. I hope to pass my mock call sessions tomorrow and on monday

  • @owenespejo5211
    @owenespejo5211 6 лет назад +3

    I guess I'll watch all your videos first before applying again 😅. New subscriber here : )

    • @ReaNinja
      @ReaNinja  6 лет назад

      Feel free. 🙂 Thanks for subscribing. Means a lot. 🙏

  • @JohnKostohryz
    @JohnKostohryz 4 года назад +1

    Well done...a great video!

  • @ellaminute6116
    @ellaminute6116 4 года назад +3

    My voice really sounds like a man's voice and no matter how I made ny voice lively, the trainer said no enthusiasm. I got DSAT with our role-play. huhu

  • @revathisg5868
    @revathisg5868 2 года назад

    Nice video..

  • @maryqueenofscots2511
    @maryqueenofscots2511 6 лет назад +3

    Omg Miss Rea! I literally need this video!

    • @ReaNinja
      @ReaNinja  6 лет назад

      Hope it helps. Thanks Nino! 💗

    • @maryqueenofscots2511
      @maryqueenofscots2511 6 лет назад +1

      @@ReaNinja We are going to have our QA Recorded Calls next week and oh boy oh boy my heart can't stop pounding! OMG me and my wavemates have been so nervous and anxious since yesterday upon the announcement. 💔😭 We are proud to say that we are always looking up to your videos to find inspiration and information! 😍❤

    • @ReaNinja
      @ReaNinja  6 лет назад

      @@maryqueenofscots2511 As long as you did your best, it's gonna be fine. 💗 There's so much you can learn and I'm positive you'll do fine. Thank you so much for tuning in to my videos. Really appreciate it and I'm happy to help. 🙏

  • @honeybunnybunny1958
    @honeybunnybunny1958 4 года назад

    I start tomorrow thank you for these videos

  • @jessicamaden707
    @jessicamaden707 5 лет назад +2

    Amazing video: new subscriber here. Great tips.

  • @anicayam4819
    @anicayam4819 4 года назад +1

    Thank you for responding to my comment on your latest video. I really learned a lot watching this video, and I know this would be a great help for me to improve my speaking tone. Again, thank you and God Bless

    • @ReaNinja
      @ReaNinja  4 года назад

      Happy to help. ❤❤ Thanks for watching. 🙏🏼

  • @deyllherdiazbruges9121
    @deyllherdiazbruges9121 4 года назад

    Thanks a lot for your example

  • @kimerich1775
    @kimerich1775 3 года назад

    You know right now I'm really nervous cause later in my shift will going to have this assessment and it's my first week also so I hope I can do well later I really really hope I can pass this assessment

  • @pineapple21723
    @pineapple21723 3 года назад

    thanks

  • @SixJana
    @SixJana 3 года назад

    Thank you for your tips!

  • @richardcapillan61
    @richardcapillan61 3 года назад

    Is it advisable to use monotonous voice when you're taking a versant exam? Coz someone told me to use that.

  • @kennethclaros7712
    @kennethclaros7712 4 года назад

    Thank you

  • @embracinglogic1744
    @embracinglogic1744 6 лет назад +2

    I know how to sound upbeat, lively and energetic on the phone: hit release, remove the rabbit ears and walk out of that barn. But good video, very nice.

  • @judyannguarin5275
    @judyannguarin5275 4 года назад

    I love your videos 🥰

  • @elainefernandez5017
    @elainefernandez5017 3 года назад

    I had hard time to transfer sale in outbound because of my monotone type of voice. I still working in BPO but I don't still have a permanent account😥😥😥😥

  • @alducenteisabella589
    @alducenteisabella589 3 года назад

    This is what I need hehehehe ☺️

  • @joshuacuazon4629
    @joshuacuazon4629 5 лет назад +3

    But she still passed me.. So congratulation to me

  • @leeraeah17
    @leeraeah17 4 года назад +3

    I think it's the reason why I failed in interviews. 🥺

  • @lowest1187
    @lowest1187 3 года назад +1

    i hope i pass my assessment tomorrow 😣

    • @ReaNinja
      @ReaNinja  3 года назад

      All the best ❤️

  • @zeetubania7643
    @zeetubania7643 6 лет назад +1

    helpful videos here thanks miss rea!
    Advance merry Christmas!#5 #6 inflection tone😘

    • @ReaNinja
      @ReaNinja  6 лет назад +1

      Welcome and thanks for watching Zee. 🙂 Advance Merry Christmas. 😂

  • @CJMBautista
    @CJMBautista 2 года назад

    My team leader always tell me that I need to be more energetic and enthusiastic. I am too monotonous.

  • @spacemonkey2598
    @spacemonkey2598 4 года назад

    I always sound confused -_-

  • @hayalcarnata4931
    @hayalcarnata4931 4 года назад

    Hahaha natawa aq dun s let's go to party😂😂😂

  • @ivanmorris9952
    @ivanmorris9952 3 года назад

    Let's not normalize the word "Down Below" especially when you are an "ENGLISH INSTRUCTOR" 😊

    • @ReaNinja
      @ReaNinja  3 года назад

      It's a youtube thing, lol but I've stopped saying it long time ago. Not an "ENGLISH INSTRUCTOR" btw. I just share tips that work for me.

  • @jamesarguello8897
    @jamesarguello8897 2 года назад

    taking calls is fucking stressing there is no way to sound energetic

    • @ReaNinja
      @ReaNinja  2 года назад

      Nobody said it isn't stressful at some point but if you say so, then thats gonna be your disposition all the time.

  • @gabbytinajero7567
    @gabbytinajero7567 2 года назад

    I always hear 🐓

    • @ReaNinja
      @ReaNinja  2 года назад

      Because there were..