FBTB 2023: Kim Goodwin - Design & Leadership Lessons from Healthcare

Design & Leadership Lessons from Healthcare
Designing for illness means understanding humans at their most vulnerable - often frightened, perhaps cognitively challenged, and probably facing a complicated set of barriers to effective care. Designing for wellness means understanding what it means for humans to thrive. And getting anything built into healthcare means figuring out how to navigate regulations, rigid processes, and complex professional cultures.
Kim will discuss how lessons learned from these environments can be helpful in other situations, whether we’re designing enterprise software or creating an environment where teams can do their best work.
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