Dear Customer, Yes, the O1 earbuds support multipoint/dual connection. You can activate the function in Truefree App. Please check our latest video to see how to connect the earbdus to two devices simultaneously. Thanks. ruclips.net/video/cYf829hP1no/видео.html To get better customer service and product inquiries, please feel free to contact us at support@itruefree.com. Our support team will get back to you as soon as possible. Thanks.
My left one randomly stopped working, managed to fix it somehow, and just did a bunch of unconncecting and holding the headphone reseat thing, bit then randomly 2 days later it stopped playing and stopped working again. Don't know how to fix
We apologize for any inconvenience caused. Please reach out to our support team at support@itruefree.com, and we will assist you promptly. Thank you for your understanding!
We apologize for any inconvenience caused. Please reach out to our support team on itruefree.com/, and we will assist you promptly. Thank you for your understanding!
Hello, I tried to pair with 2 devices but it doesn't work. Following all the instructions in the manual, I was able to pair with 2 devices, but when I'm listening to music on my PC and a call comes in, the headphones don't switch to the phone but stay connected to the PC. How do I make them switch automatically? Thanks.
Its a shitbuds when im on jogging and i get sweat it constantly automatically turning of and on it happen few times during my jog and now it wont power on anymore. Its not water-resistant.
We apologize for any inconvenience caused. Please reach out to our support team at support@itruefree.com, and we will assist you promptly. Thank you for your understanding!
Sorry for any inconvenience caused. Please contact our support team at support@itruefree.com. We'll help you out soon. Please rest assured that all the products from our store are backed with 12 months warranty.
What have tested these for sweat and water? I sweat a lot and need them for sports
Is so good one
Dont miss the app
Mine doesn't reset when i do the procedure like you said in the video
how does it switch devices? I thought it can connect 2?
Dear Customer,
Yes, the O1 earbuds support multipoint/dual connection. You can activate the function in Truefree App. Please check our latest video to see how to connect the earbdus to two devices simultaneously. Thanks.
ruclips.net/video/cYf829hP1no/видео.html
To get better customer service and product inquiries, please feel free to contact us at support@itruefree.com. Our support team will get back to you as soon as possible. Thanks.
You need a user manual to open the box without destrying everything
My left one randomly stopped working, managed to fix it somehow, and just did a bunch of unconncecting and holding the headphone reseat thing, bit then randomly 2 days later it stopped playing and stopped working again.
Don't know how to fix
We apologize for any inconvenience caused. Please reach out to our support team at support@itruefree.com, and we will assist you promptly. Thank you for your understanding!
What i do if only one charge 😢?
We apologize for any inconvenience caused. Please reach out to our support team on itruefree.com/, and we will assist you promptly. Thank you for your understanding!
Still trying to open the box without destroying everything
Hello, I tried to pair with 2 devices but it doesn't work. Following all the instructions in the manual, I was able to pair with 2 devices, but when I'm listening to music on my PC and a call comes in, the headphones don't switch to the phone but stay connected to the PC. How do I make them switch automatically? Thanks.
Have you ever tried to remove the 2 plastics away?
I have the same issue, I tried many times not showing in the Bluetooth at all
U can wit app
@@AshrafFatini ok tanks, it works.
Its a shitbuds when im on jogging and i get sweat it constantly automatically turning of and on it happen few times during my jog and now it wont power on anymore. Its not water-resistant.
We apologize for any inconvenience caused. Please reach out to our support team at support@itruefree.com, and we will assist you promptly. Thank you for your understanding!
My right earbud touch control is not working
Same here
@@theglowaxis they never gave me any solution, so ask for a refound
You realize that writing black on black is not your best option , i give up , i m returning them
How to turn off ?
Long press will turn off
My left earbud don’t want to pair. Why?
Sorry for any inconvenience caused. Please contact our support team at support@itruefree.com. We'll help you out soon.
Please rest assured that all the products from our store are backed with 12 months warranty.
Mine too
How do I update the firmware?
By app
I cant find the app
Search u will find in Apk