Dear Wooden Wick Co - mine arrived today. Mt first impression is that it is sleek and oh so pretty. I have to say I'm not thrilled about the plastic lid. At your price point plastic feels cheap and does not measure up to the body of the unit. IMHO it should have been glass so we can see when the wax is melted or when we need to add more wax. I also wish the handle was something we could wrap our fingers around. Well see how this works with gloves and long nails when in use. Hopefully, my presto pot lid fits the WW melter so I can switch them out. In any case, I'm excited to try it out with your Coco Apricot Crème.
Hi Sandy! Thank you for your feedback. If you find your device hard to use or run into any specific issues with it please feel free to contact us here: woodenwick.com/pages/contact-us
The max temperature being 212 is going to be a life saver using a converted presto pot that’s made to fry can get wax to hot real quick. That alone made me get it.
I got mine and tried for first time Saturday it does not go over 196 degrees and took like 3 hours to melt the wax that set me off completely on making my candles I ended u setting my presto pot next to it and heating the wax a hit more so I can use it not happy
I got refund. Well, it’s not well built anyway minus defects.. one i got from etsy is better and cheaper. Just reading the review of this products, this makes me wonder if there’s anyone who’s satisfied with this product. 🤔
Perfect timing, been looking all week at various models, have a couple in my cart but haven't been ready to pull the trigger. Now i see why ;) Well done.
@@makesyofficial Well, after talking to your team today, I ended up buying two, 1 for candles, the other for melts. So we shall see what comes of it ;) Maybe i'll make an unboxing vid, but won't be as nice as your vids hah.
Hi Caren! It sounds like you may have a defective spout. Please reach out to our customer service team at hello@makesy.com and explain the spouts behavior and we're happy to replace it if a replacement is indeed necessary! So sorry to hear your spout is leaking!
I'm just starting out and wondering about cleaning these... If you are adding FO once the wax is melted and has been poured in to the jug, why would there be a need to clean the melter? If you always use the same kind of wax, is it unsafe/not advisable to allow unused wax to solidify in the melter until the next time, then just add more wax as needed? Essentially just keep topping it up... Then no need to clean it out? I'm new to candle making and just wondering if maybe it's bad for the wax to be heated/melted more than once?
Just recvd mine and making candles today and wish I would hv got two I went to order another today and it's sold out😢 but love it but I was thinking I hope the plastic lid will be okay...but realllllly love the look so chic and classy I hv moved my presto pots on over 🤣❤️ so glad I ordered...
I’ve being using the melter for a couple of weeks now and it takes forever to melt my wax. So what I’m doing is melting my wax in both of my presto pots and then pouring it in there. And then melt again on my presto pot. If feels like it’s a storage wax melter to keep my wax that I have melted on my presto pot. 😰😰😰
Hi, I just check on your website and the wax melter will be available on June, are you making an EU version of it with Celsius temperature and EU plug ?
It can be hard on some of them! If you're having troubles with your spout reach out to our customer service team at hello@makesy.com and they're happy to help you troubleshoot or send a replacement if necessary!
okay I finally received mine and I have to say I don’t like it :( it takes an incredibly looong time to melt my wax, it’s been 30 mins and it’s still not melted thoroughly, my modified presto pot works so much better I only bought this because of the larger capacity, also another thing I don’t like about this pot is how light and cheap it feels, I had to place it on a rubber mat because when I turned the lever it would slide around my table, (ps the lever is also hard to turn), is anyone else having trouble with this? I bought this to be more efficient but all the waiting around for my wax to melt isn’t worth it :(
I wish I had checked the comments before purchasing. I trust Makesy 100% but this one is a miss. The wax takes so long to melt. The pot is very fragile too. Don't seem heavy duty. It was my biggest upgrade to making large amounts of candles. 😟😢
Hi Patricia! Oh gosh! We are so sorry to hear you are unhappy with the melter. Are you using the large or small? We did upgrade it recently with a glass lid instead of plastic and the we've found the large pot does take up to an hour to fully melt due to its large capacity.
@@makesyofficial The smaller one. I am using a higher temperature to melt the wax and it works that way. Regardless, it's my first upgrade and it is game changer. You are still my #1 to go candle supply.
Dear Wooden Wick Co - mine arrived today. Mt first impression is that it is sleek and oh so pretty. I have to say I'm not thrilled about the plastic lid. At your price point plastic feels cheap and does not measure up to the body of the unit. IMHO it should have been glass so we can see when the wax is melted or when we need to add more wax. I also wish the handle was something we could wrap our fingers around. Well see how this works with gloves and long nails when in use. Hopefully, my presto pot lid fits the WW melter so I can switch them out. In any case, I'm excited to try it out with your Coco Apricot Crème.
Hi Sandy! Thank you for your feedback. If you find your device hard to use or run into any specific issues with it please feel free to contact us here:
woodenwick.com/pages/contact-us
The max temperature being 212 is going to be a life saver using a converted presto pot that’s made to fry can get wax to hot real quick. That alone made me get it.
Right!!!
Do you like it? What is your experience so far?
Im excited to get mine! It arrives monday!
Really sleek design and looks that it holds a lot of wax! Can't wait to receive mine soon! :)
I got mine and tried for first time Saturday it does not go over 196 degrees and took like 3 hours to melt the wax that set me off completely on making my candles I ended u setting my presto pot next to it and heating the wax a hit more so I can use it not happy
Hi Laura! I'm so sorry to hear this. Please reach out to our CX team for further assistance with your melter.
woodenwick.com/pages/contact-us
Mine wasn’t heating up either
@@wickandpaperllc7561 what you ended up doing ?
I got refund. Well, it’s not well built anyway minus defects.. one i got from etsy is better and cheaper. Just reading the review of this products, this makes me wonder if there’s anyone who’s satisfied with this product. 🤔
I can’t wait, mine previously said Monday, but now it is arriving tomorrow. Can’t wait
My spout doesn't work am I suppose to unscrew? Need some help
Hey Jae! Please reach out to our team for further assistance with your melter,woodenwick.com/pages/contact-us
I got refund. Mine didnt work either!!!
Perfect timing, been looking all week at various models, have a couple in my cart but haven't been ready to pull the trigger. Now i see why ;) Well done.
We're so excited for you! Maybe share an unboxing when you get it! How awesome would that be! Happy Making!
@@makesyofficial Well, after talking to your team today, I ended up buying two, 1 for candles, the other for melts. So we shall see what comes of it ;) Maybe i'll make an unboxing vid, but won't be as nice as your vids hah.
Just ordered mine. So excited can’t wait to share.
Yay! We hope you love it!
How do you like it?
Can't wait for mine to arrive! I'm so excited!!
Mine is on a constant open and wax pours all over the place. How do I fix that?
Hi Caren! It sounds like you may have a defective spout. Please reach out to our customer service team at hello@makesy.com and explain the spouts behavior and we're happy to replace it if a replacement is indeed necessary! So sorry to hear your spout is leaking!
Hi, when will it available again? Desperately waiting :(
They are back in stock! :)
can you also melt butters like shea, etc to mix with your wax for massage candles?
Yes! This will take some expiramentation.
I'm just starting out and wondering about cleaning these... If you are adding FO once the wax is melted and has been poured in to the jug, why would there be a need to clean the melter? If you always use the same kind of wax, is it unsafe/not advisable to allow unused wax to solidify in the melter until the next time, then just add more wax as needed? Essentially just keep topping it up... Then no need to clean it out? I'm new to candle making and just wondering if maybe it's bad for the wax to be heated/melted more than once?
Hey Alex! You're more than welcome to continue to reheat the wax in the melter. We suggest to continue reheating it to at least 160.
Just ordered it yesterday. Can’t wait to get it!
Do we have any idea when it will be back in stock?
Hey Emily! We're expecting the melter back in December : )
@@makesyofficial really? will it take tat long?
Love it!!!
YAY!!🔥
It is my next goal to get this wax melter but I live in France and we use degree Celsius. Do you have a version with Celsius?
We do not, but I'll pass feedback along to my team! :)
Just recvd mine and making candles today and wish I would hv got two I went to order another today and it's sold out😢 but love it but I was thinking I hope the plastic lid will be okay...but realllllly love the look so chic and classy I hv moved my presto pots on over 🤣❤️ so glad I ordered...
Can you add fragrance oils directly into the melter?
We would suggest adding the oils to your pitcher to keep things cleaner :)
I’ve being using the melter for a couple of weeks now and it takes forever to melt my wax. So what I’m doing is melting my wax in both of my presto pots and then pouring it in there. And then melt again on my presto pot. If feels like it’s a storage wax melter to keep my wax that I have melted on my presto pot. 😰😰😰
Oh no! Please email our customer service team, they'll be able to assist you with this :)
Hi, I just check on your website and the wax melter will be available on June, are you making an EU version of it with Celsius temperature and EU plug ?
Hi Sarah! Unfortunately we are not at this time.
When are they coming back I want one.. I love the sleek look🖤
They are back online now. I’ve been watching it like a hawk.
@@recoveringchurchboy Thank you heading over there now 😍
@@blessedforevercandlecompany You’re welcome!
Its sold out ohhh nooo i really want this wax melter. When i can order again ? 🌹
We're hoping to have it restocked by December :)
When will this be back in stock?
It'll be restocked in a few months! :)
It’s already sold out when will you get more!
Hiii :) We'll have more in a few months!
Do you guys ship worldwide? I really wanna get one when its back in stock
Hello! We ship everywhere except Russia.
Always sold out but this is awesome cannot wait to get my hands on 1 or 2 of them.
The Wax Melter should be restocked in 2-3 months :)
@@makesyofficial ok thank you
It’s sold out again ☹️
Mine arrived today🎊🎊
When will it back on stock? 😔
Hopefully in December! :)
Where did those cross wicks come from?
They're coming soon! :)
Is it me or is the spout to hard am I doing something wrong!!!!
It can be hard on some of them! If you're having troubles with your spout reach out to our customer service team at hello@makesy.com and they're happy to help you troubleshoot or send a replacement if necessary!
How easy is it to clean?
Super easy! You can review Section 5- Care & Cleaning on the "Wax Melter User Manual", available on our website :)
Very nice!
I melted wax in mine but it won’t pour out of the spout and I can’t figure out why
Hi! Please message our Customer Service team about this, they'll be able to help you :)
So awesome will be getting one soon. 💖
We can't wait to see it being put to use!
Yes 🙌🏿🥰🥰🥰🥰
We hope you love it! 😍
The one that I got is defected. Just got my money back. 😔 Just annoying. It was just not hearing up at all after a min… ugh..
mine didn’t work either, let them know and they sent me another one right away and it didn’t work either 😕 so I had to toss out two defective melters
Sorry to hear that. I got refund since it's out of stock. The one that I got from Etsy is so much better.
Hi there! We're sorry to hear this. Please contact us here and our team would be happy to help you: woodenwick.com/pages/contact-us
No stock in a while
Please check back in late April/ May
okay I finally received mine and I have to say I don’t like it :( it takes an incredibly looong time to melt my wax, it’s been 30 mins and it’s still not melted thoroughly, my modified presto pot works so much better I only bought this because of the larger capacity, also another thing I don’t like about this pot is how light and cheap it feels, I had to place it on a rubber mat because when I turned the lever it would slide around my table, (ps the lever is also hard to turn), is anyone else having trouble with this? I bought this to be more efficient but all the waiting around for my wax to melt isn’t worth it :(
Hello! I'm so sorry to hear this! Please reach out to our CX team at
woodenwick.com/pages/contact-us
I got refund. Waste of $$ for sure
I wish I had checked the comments before purchasing. I trust Makesy 100% but this one is a miss. The wax takes so long to melt. The pot is very fragile too. Don't seem heavy duty. It was my biggest upgrade to making large amounts of candles. 😟😢
Hi Patricia! Oh gosh! We are so sorry to hear you are unhappy with the melter. Are you using the large or small? We did upgrade it recently with a glass lid instead of plastic and the we've found the large pot does take up to an hour to fully melt due to its large capacity.
@@makesyofficial The smaller one. I am using a higher temperature to melt the wax and it works that way. Regardless, it's my first upgrade and it is game changer. You are still my #1 to go candle supply.
Sold out :(
It’s back in stock!
It's back in stock! :)
When will this be back in stock?
Hello! We're looking at April/ May for the restock.