Its 2024 And i watch every video i come across....With no previous call contact center experience these videos helped me so much....Watching from Jamaica
Loving your videos! I'm struggling with KPIs and I'm eating up every word! Thank you for your input! I always struggle with disgruntled customers and high wait times your videos are amazing!
Hi, Darley! Welcome!!!! I love that my videos are helping you with both customer service and English. Your written english on this comment is fantastic!
I sent my story to you via another linked in option. Just to add to this I just wanted to mention my manager is now sending out a weekly survey on how the staff were feeling on this particular time of the week. I feel this may be a valuable took for other managers.
So today is 5 December 2021. 5 months after the original Q and A. I love the sessions. I would look forward to being engaged, or involved in a future one. I have now subscribed to the channel. Our manager has liked your courses so much, it was recommended we all undertook the 'How to deal with Difficult Customer Communication' course. Thank you again!
Its 2024 And i watch every video i come across....With no previous call contact center experience these videos helped me so much....Watching from Jamaica
Loving your videos! I'm struggling with KPIs and I'm eating up every word! Thank you for your input! I always struggle with disgruntled customers and high wait times your videos are amazing!
You got this!
Thank you. I'm about to attend a meeting regarding my KPIs and next steps I'll be suggesting some of your scripting in my meeting 😊. ❤️
I love to see how energetic you are !❤
😊 thank you
funky music, great video as usual Myra, Thank You!
Hey there! Thank you so much, 95momma!
This was great information! I'm excited to watch more of your videos. Thank you!
Great information! I saw it later, am glad I came.
Thanks for the Q&A today. I really appreciate you answering my question.
I greet you from Colombia, thanks for your videos. I am learning about customer service and improving my English with your content.
Hi, Darley! Welcome!!!! I love that my videos are helping you with both customer service and English. Your written english on this comment is fantastic!
Help me a lot. Specially right now my metrics down.
Outstanding content! Thank you.
Glad you enjoyed it!
I sent my story to you via another linked in option. Just to add to this I just wanted to mention my manager is now sending out a weekly survey on how the staff were feeling on this particular time of the week. I feel this may be a valuable took for other managers.
So today is 5 December 2021. 5 months after the original Q and A. I love the sessions. I would look forward to being engaged, or involved in a future one. I have now subscribed to the channel. Our manager has liked your courses so much, it was recommended we all undertook the 'How to deal with Difficult Customer Communication' course. Thank you again!
Thanks for sharing!!! You've just made my day!
How often do you do live broadcasts?
I don't have a rhythm for public live broadcasts yet, but my goal is to get to once a week.
“Never split the difference “ - Chris Voss
Garden Grove CA
Everyone's favorite word is hearing their name.
Thanks for being there, Sheldon, and for all your support. :)
From Philippines
Hello there! So glad you're here!