FIXED OnVue frustrating technical network connection issue SOLVED
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- Опубликовано: 16 сен 2024
- #onvue #fixed #troubleshooting #network #videostreaming
I was looking for a video on youtube to solve this problem and I couldn't find. so after I solved it I decided to share it with you.
Follow the steps from the video.
Also make sure to turn off any VPN you use.
Hope it helps. Leave a comment if so. Like the video
THE ISSUE:
Video streaming connection results and requirements:
Your home/office network failed to connect to the required video streaming service.
The streaming connection requires that Wowza.com can be reached as well as a stable connection of at least 1mb upload and download speeds.
How to connect to our video streaming service:
Contact your network administrators and ensure the following:
Any network filtering software is disabled
WebRTC WebSocket connections must be allowed to *.*.cloud.wowza.com on TCP port 80, 443, 1935.
Thank you so so much! You have no idea how much this helped. Seriously appreciate the time you took out of your day to create this and help so many people!! Including me. God bless
I saw this error happens when you're using yesterday's code. Turns out all you have to do is go back and click the Run System Test button again, it gives you a new code, I also redownloaded the file for good measure, ran just fine. Good luck!
you're a genius bro, I followed your recommendation, and that fixed the problem.
This worked. Even in Google Chrome. I was messing with the windows firewall unnecessarily. Thank you
I don't know who might need it but I found a way to fix the one on Mac
1. I tried the first time and I noticed my internet was bad so I changed it but I kept getting the failure to connect to the streaming platform
2. Next I restarted my Mac and generated a new code for the onVUE
3. Inputted the new code and I was able to gain a connection
Try it and let me know if it works
Thank you. It works.
Worked on my end, I have been at this for an hour and some. Thanks so much!!!!
Can you help
Incredible how stupid stuffs can annoy us and avoid launch an important exam, thank you very much
I have my CIMA exam in few hours and tried to contact every possible source, it was of no help.
This single video "WORKED" and it saved me...
Keep up the great work champ.
Thank you so much 🙏
how to generate a new code
You’re a winner ❤
Spoke to 2 PearsonVue support people
First one told me to wait until exam day then try again and insisted that it should work
2nd told me reboot and try again and couldn’t offer any more advice. Thanks for making my life easier by sharing this
Best of luck!
how to contact PearsonVue support people?
@@musical_library_ honestly don’t waste you’re time unless you’re rescheduling/cancelling
This needs so many more likes!!! You are truly appreciated!!!
I could troubleshoot this issue by disabling the firewall on mac and restarting Vue with a new access key, thank you so much for your video!
How to get new key?
Glad it helped!
How did you do it on your Mac I’m having trouble
DUDE YOU SAVE ME.
I was in panic when the error started to appear and the only problem was the damn code that I used yesterday and had to generate a new one to test today.
Thanks A LOT!
How do I generate new code can u please let me know
same question plz answer when i start the program it start from the old code@@NousheenSultana-yp1qo
Thank you so much.. I have been stressing about this and was ready to give up and not write my exam because I was not getting assistance and panicking
May you be blessed in abundance for this
thank you so much!! you saved my live!! you did not know how much time and effect I spend to solve this problem
Wasted around one hour to fix it but no luck !.. your solution works !!..Thank you so much, God bless you.🙂
Hey guys I was having a lot of problems. What helped me was double checking the code. It sounds silly, but I thought it copied over the correct code and it helped. And using this video too...
Hey, Thank you so much for this video man!
I had to reschedule my exam due to this issue. I just passed the system check twice and i am ready to give my exam tomorrow. This helped.
Best of luck!
Dude did you write the exam?
Yes...passed it too
It worked perfectly.. thanks a lot bro.. I spent 4 to 5 hours... Contacted Onevue support but didn't get resolution
same to me, Onevue support as me troubleshoot with the step. wasting my time.
Thank you soo much, this save me a lot money not having to repay to take exam. I was just about to give up and found this video just in time with seconds to spare. Thank you sooo much. And I Passed!🎉
Glad it helped!
Bless you. I will definitely do this as I'm sure that's my problem.
step 4 is the key to get the access... Thanks for the video, you rocks!!
Brother after wasting my 4 valuable hours, you finally saved me. Take love. ❤
how to generate a new code
Bro, I swear! You’re a legend. ❤️🙏 I have been trying all night and finally saw your video and it totally worked. Thanks a lot brother!
Adding another tip for anyone trying last minute like I did.
After you verify your mic and cam, go to speedtest and start a speedtest and while it is running, click next on the personvue to begin the app's speedtest. Somehow it 'helps' to get the speed up I don't know how.
Also did this while downloading the exam documents and it also sped up the download.
It worked for me. Thank you very much. I’m so thankful and grateful to you. God bless you.
You're rad! I did all of it, got the new code worked like a charm!
This video just came in handy for me. Thanks for making it. it just cured my frustration
how to generate a new code
dude thanks! i ran the test many times and it was ok but a few minutes before exam it failed just because :v and this tutorial saved my exam, i passed the CLP
thaks God bless you :D
you are a legend for this! unreal this software is trash and thanks to you we gooood
I will write in Portuguese for you to understand the scope of your video "Muito obrigado !!!"
Omg I kept getting stuck on this step then I found this video. Thank you so much!! I was totally stressed over here
Thank you for this. Appreciate the time you took out of your day to create this and help us.
Glad it was helpful! I was so frustrated not being able to found anyone who had same problem and I said I'm gonna solve it and I have to make a video as a result of relief and joy and share that with others who happens to be in the same situation.
Thank you. Very much. Google lives and so such underrated masterpieces. Test passed 30mins before exam😂😂
Worked for me 10/10, Bravo. Thanks a million.
thank you so much ,,important step remember to change your code whene you open the application later
Hi guys , still facing this issue even after doing all the steps , any other step needed , please help?
Thanks for sharing I will try this out later. I love the instrumental what is the title?
Check on bottom of the video description.
@@bestcameralens found it. Thanks
In my case I just needed to generate a new code and it works.
Thanks Bro!
how to generate a new code
THANKS TO YOU MAN , IT SAVED ME AS WELL
You're a lifesaver. Thanks.
Guys, I figured the problem, this happens when you reusing the system TEST CODE, remember to only use code only once for every system test. New code for a new system test. 😮
How to generate new code?
How to generate new code?
How to generate new code?
How to generate new code?
How to generate new code?
The most useful video to get this resolved-many thanks!!!
Great to hear!
how to generate a new code@@visual_vibes
I have solved this problem. I have installed OnVue on another laptop too test. After that I have used another laptop an run into this problem. My solution was to empty the Temp folder on Appdata/local/Temp folder Afer that on my other laptop it worked even with Firewall enabled. I have launched the app with the mail and code en starting up the app in the process.
YOU HAVE SAVED MY LIFE!!!!! OH HOW I THANK THEEEEEE !!!!
Worked for me too. At the next hurdle, I had to uninstall Chrome Remote Desktop Services and then all good.
It really works. thanks for posted this😊
Work it for me now. Thank you so much!
Omg YOU are my life saver 🎉🎉🎉
While performing the secure browser test, it shows to remove usb storage devices. But, I haven't connected any usb devices then why is this happening??
Same here. I have taken other exams with comptia via onvue but this time it keeps telling me that I have a usb attached. Even when I disconnected my mouse and power, it still says that. I had to reschedule. How was yours fixed?
dude you are a lifesaver
Worked for me , thanks.
this video saved my life
Great video... Really helpful..solved the problem 👍
Many thanks! La traviata
I am having issue at network download speed - my connection has 40/50 mbps but it is failing again and again saying speed is 4.74mbps. I have turned off firewalls as well no luck. Had to reschedule 2 times.
Any updates on this? I am also facing the same issue
Can you please tell how did you over come this problem same issue for me
You saved millions of pounds now haha..Thank you :) God blesssssss youuuuuuuuuuuuuuuuuu!
ASANTE SANA
Translation : that means Thankyou so much in Swahili
Thank you so much,Is turning off the firewall for 3 to 4 hours risky?
Thank you for this video!
But at the point of exam simulation there opens a new window and is loading but nothing happens 😢 I have contacted the support but they said I should wait for the exam day and try it again 😕
I can always pass the System checks, but when it comes time to actually do the mandatory one before I can enter the exam the video streaming connection always fails. I don't understand why. I'll have to give this a shot for my next rescheduled exam.
Did it work?
@@whatsappvideosandgifs4315 it worked!
Did they Resched your exam when you failed the system check ? Since I am in a bit of a pickle right now. I got my scheduled exam yesterday and my Laptop passed the system check before the exam day. Then when my scheduled time arrives the system check failed and they marked me as a "No Show' and I am currently talking to there customer service and I am worried that I will be paying for another exam. :(
@@dennisulmer4649 only 2 reschedule allowed, after that they will refund your fees and you have to reschedule the again by paying the amount again
@@dennisulmer4649 Sorry for the late reply. Yeah, I was talking to chat support about 15 minutes before my exam was supposed to start. They didnt try to help me fix the issue at all. They just rescheduled it to whenever I wanted to retake it.
oh man, thanks so-o-o much for this 🖤
Thank you, that actually worked
You're a life saver
It worked but when I closed the system and tried to open it with the same code again, it failed, and the same error happened. Do I need to regenerate the code whenever I want to test the system?
same question kindly tell if u have an answer
Thanks a lot, really works
I love you♥
Glad it helped
You just saved a life thank you so much
Love you bro, man’s got my back
It worked! Thank you!
You saved my day. Thank u soo much😊❤
Thank you so much for the Video, You saved the Day 💯💯💯
Glad I could help
Thank you so much. This was very helpful
This helped. Thank you so much!
Glad it helped!
Thank you so much Dude it worked ❤️❤️
Thanks bro, you saved my 💲118
the new code worked! thank you
Mine is showing I have an open application which is “monitor” i don’t understand, I am not connected to monitor huhuhu I missed my exam and they rescheduled it tomorrow. Im still finding solution please help
How do I fix in Macbook please?
thanks bro You save me at last moment ❤❤
Youre a God send... Thanks so much
Nice Video! Really Worked for me!
bro , i did all steps , still its not working for me , pls help.
I had the same issue. Called OnVue support and they could not offer any advice at all. Just told me that they can only reschedule the exam.
I think the main issue is just the access code , go the pearson dashboard and run test that will generate a new access code
Not working still
Have you got any solution
Life saver!!! Appreciate you
Thank you for this useful information
Can someone please tell how to get a new code?
Thanks so much I used this and it worked
Thank you thank you soooo much!!!!!
The issues below could prevent exam launch.
Please close the following applications and then select the Retest button.
monitor
God bless you🙏🏾
Thanks, Its worked for me.
I got to as far as taking photos of my testing space and drivers license and then it wouldn’t move from checking video stream. I’m over it
I have a Mac and the only way it gives me that message is when I am not in the same room as my wifi box
This helped...Problem fixed..
Thanks bro saved my life
Thanks Buddy. Saved my day. :)
My problem was that network adapter configuration had set ipv6 enable, so i just disabled it.
the error I keep getting is on the Internet speed result section . all the other sections are in green . i tested my internet connection and it shows 25Mbps.I tried your solution but nothing changed. Please help I have an exam this afternoon.
Thank you but this explanation does not fix the issue (at least not for me). For some reason the network check only works ONCE each time you download and run a fresh copy (with a newly generated access code). This must be a bug in their software?!!! Lost a lot of time with this... 😞
For me all the system checks are passing, However, after clicking on the launch simulation nothing is launching and my screen is blocked. I cleared the browser cache and I'm using an updated browser.
Same for me
My system test fails whenever it does the video streaming check… and it shouldn’t be my laptop.. because I literally bought this laptop a day ago… specifically for this test… but I can’t even get into it and have already missed a test due to not being able to pass the video streaming check
me sirvió muchisimo, muchas gracias por la ayuda. :)