The survey is the least impactful aspect of fixing employee engagement. Surveys have been in use since 1920, and there's been an exponential growth of survey science ever since. Yet, the engagement needle hasn't moved, according to Gallup. If HR is doing the survey, then the battle is already lost. If you like surveys, start by asking the employees what they think of the employee engagement surveys they have participated in over the years. Then ask how confident they are that anything meaningful will occur from the next survey exercise. Here's an example, these results were achieved with HR on the sidelines; the survey was a single 9-word question asked by the CEO. A third party reporting to the CEO collected the responses and fought the politics, culture, and siloed groups that always block employee ideas they don't want to address. This is really a simple concept. If you can't execute the answers to the survey, you're doing more harm than good when the employees recognize that you've ignored their responses. chiefexecutive.net/employee-engagement-ceos-actually-listening/
The survey is the least impactful aspect of fixing employee engagement. Surveys have been in use since 1920, and there's been an exponential growth of survey science ever since. Yet, the engagement needle hasn't moved, according to Gallup. If HR is doing the survey, then the battle is already lost. If you like surveys, start by asking the employees what they think of the employee engagement surveys they have participated in over the years. Then ask how confident they are that anything meaningful will occur from the next survey exercise. Here's an example, these results were achieved with HR on the sidelines; the survey was a single 9-word question asked by the CEO. A third party reporting to the CEO collected the responses and fought the politics, culture, and siloed groups that always block employee ideas they don't want to address. This is really a simple concept. If you can't execute the answers to the survey, you're doing more harm than good when the employees recognize that you've ignored their responses.
chiefexecutive.net/employee-engagement-ceos-actually-listening/