Audio Issues - Major iPhone 7 Defect is your iPhone affected?

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  • Опубликовано: 7 сен 2024
  • Loop Disease, a major defect affecting the iPhone 7 & iPhone 7 Plus.
    In this video I will be explaining what loop disease is, what causes it, what the symptoms are and how I got my iPhone replaced out of warranty with a brand new iPhone 7!
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Комментарии • 999

  • @Kyan-eg1po
    @Kyan-eg1po 6 лет назад +1129

    I believe the reason for the boot looping is because when the phone boots up, the phone tries to get in contact with the chips and sensors. When the chip disconnects with the phone, the phone tries to get in contact with the chip, but the chip doesn’t respond. The phone then waits for a response, but it never comes. I had to replace the earpiece in a cheap eBay phone, which kept bootlooping until I replaced the assembly. I believe that is what happens, but I might be wrong.

    • @tostitos2890
      @tostitos2890 6 лет назад +37

      Kyan2005 you are pretty much correct

    • @Just_Lou722
      @Just_Lou722 6 лет назад +43

      Kyan2000 True, it’s mainly caused by a major communication failure in the phone’s logic board and processing chips. It can be trigger more easily when you’re doing a restore in iTunes. I had an iPhone 7 that did the same and so it was replaced by Apple and put it under the repair program and gave it a 3-month warranty. This is usually do with the iPhone 7’s that had “loop-disease” as they’re simply defective units. ;/

    • @ReturnJJ
      @ReturnJJ 6 лет назад +5

      It should be iBSS which checks all components are in place iirc. That’s also why when an iPhone doesn’t have a battery, the Apple logo shows but the phone will keep bootlooping until there is a battery.

    • @renfauster
      @renfauster 6 лет назад +5

      Return JJ and if it even gets past iBoot, iOS will begin to load kext files and most likely hang on waiting for a controller then either try again or time out then rebooting.

    • @abenbynek
      @abenbynek 6 лет назад +8

      iPhone 7's and 8's require a functioning home button to boot properly. Alternatively a broken proximity sensor can cause it to delay the boot process or not boot at all. All of the symptoms you are describing could be the proximity sensor or touch Id sensor malfunctioning.

  • @LieutenantDanVic
    @LieutenantDanVic 6 лет назад +679

    I bought a 32gb Iphone SE from Best Buy two months ago. I only got it because it was $150 (downside is it is locked to a network) I didn’t care about that as I was only using it as a iPod for work.
    Anyways, I took it an apple store for WiFi issues. And come to find out, the touch of the screen was bad. Kept failing their diagnostic test. They sent it out for repair and ended up just replacing the whole phone. The best part. The new one they give me isn’t locked to a network.

    • @panzerstef
      @panzerstef 6 лет назад +14

      Nice

    • @sskygod
      @sskygod 6 лет назад +20

      You are so lucky!

    • @lefthanded5473
      @lefthanded5473 5 лет назад +43

      now you can sell it for like 250 as unlocked and get better phone.

    • @maxichips5887
      @maxichips5887 5 лет назад +15

      You could have bought an actual iPod

    • @nanospace2389
      @nanospace2389 5 лет назад +7

      I had an iPhone SE and got it's screen repaired and it started to do things on its own

  • @jdwrld9999
    @jdwrld9999 6 лет назад +232

    I have a product red Iphone 7 plus 128gb and 3 months into my ownership of the phone it started getting these exact same symptoms (coincidentally a few days after i watched this video) so i used these steps and contacted apple, i mentioned loop disease and how many 7’s are affected by it but of course they denied ever knowing about it so they just asked me to take it to my nearest apple authorised dealer to send it to them so i did just that and little over a week and a half later i got a message saying that my phone was ready for pick up, walked in the store and got handed a brand new device in the plastic. without this video i wouldn’t of known how to go about the situation and would of ended up spending money on a new device which would of been unnecessary. so i just wanted to say thank you for this quality video and saving me a bunch of money, definitely earned a new subscriber 👍🏽

    • @bernysantos5464
      @bernysantos5464 5 лет назад +1

      Sameee! How did you contact apple ? Or did you just go to the apple store

    • @Watchmeloseit2012
      @Watchmeloseit2012 5 лет назад

      Did u get it for free?

    • @sav5865
      @sav5865 5 лет назад +1

      NASHY Grier finally someone who recently has this problem! I recently “broke” my phone a few days ago, and it’s comforting to hear that apple either give u a brand new phone or repair it for free, but those comments were from a year ago! I don’t know whether apple still cares lmao (especially since I don’t have AppleCare)

    • @theannoyedmrfloyd3998
      @theannoyedmrfloyd3998 5 лет назад +1

      *wouldn't have

    • @garageghost6038
      @garageghost6038 4 года назад

      Typical apple style. Deny everything. I'm happy you got a replacement tho.

  • @yutathoughts
    @yutathoughts 6 лет назад +766

    I’m so jealous that you have so many iPhones and repairing skills😅

    • @mikeylegit3289
      @mikeylegit3289 6 лет назад +3

      γ υ υ т α same

    • @_financial_regret_
      @_financial_regret_ 6 лет назад +26

      It’s not actually that hard

    • @NadimSadeeq
      @NadimSadeeq 6 лет назад +7

      The repairing isn’t that difficult. All those iPhones though 😍

    • @ml3677
      @ml3677 5 лет назад +8

      Aleksandar be together not the same
      Says the one who typed SOI. LMFAO 😂😂

    • @zycklacon9588
      @zycklacon9588 5 лет назад +1

      Same :/

  • @I.do.like.pina.coladas
    @I.do.like.pina.coladas 3 года назад +30

    I’ve had my iPhone 7 since the year it released (4 years now), and it just today fell victim to this. It’s been through a lot and honestly I had no plans to replace it any time soon, so this is really disappointing. RIP

  • @IntegraDIY
    @IntegraDIY 6 лет назад +222

    You scored by getting it so cheap, and having apple replace it with a brand spanking new one! I have a Matte Black 128gb iphone 7 and love it! Mine is mint inside and out, hopefully I dont have any issues later on, because I plan to have this phone for a long time

    • @kaibiagi5602
      @kaibiagi5602 6 лет назад +3

      did the same thing, just not on purpose ¯\_(ツ)_/¯

    • @andrewlapadat8521
      @andrewlapadat8521 6 лет назад +3

      Same phone I had, my audio ic chip disconnected in June 2017, followed by a baseband IC disconnect in February of this year. I finally gave up on the 7 and gave the working replacement to my mom. I switched to an X, and to be honest, I love the phone, but I kind of miss my 7

    • @trifhope2590
      @trifhope2590 6 лет назад

      Does it worth buying it?
      Also how's the battery?

    • @IntegraDIY
      @IntegraDIY 6 лет назад +3

      UPDATE: My iphone 7 took a shit. Its stuck in recovery mode loop.

    • @trifhope2590
      @trifhope2590 6 лет назад

      Integra DIY why I keep my samsung😁

  • @alfiemarsh1774
    @alfiemarsh1774 4 года назад +86

    “I bought this iPhone just to make this video” true fan commitment

    • @arsikphonegreat
      @arsikphonegreat Год назад

      Now he buys two 1500 dollars each phones so that we know how repairable are the devices we buy

  • @goclunker
    @goclunker 5 лет назад +65

    So glad I stuck to my 6s+ 128gb. Its been trouble free since brand new in 2015.

    • @Augie..
      @Augie.. 5 лет назад +4

      Sonicc the Hedgehog aside from the fact the iphone 7 is fast asf and a super nice phone with way better internals and screen

    • @goclunker
      @goclunker 5 лет назад +5

      @@Augie.. Cool story. I am still getting my money's worth and will until the hardware is forced obselete

    • @samukcham1234
      @samukcham1234 5 лет назад +3

      Me too..ip6s plus... battery hs nt been replaced once..still lots of backup...still a beast...

    • @Kofi_Mensahs_BurnerAccount
      @Kofi_Mensahs_BurnerAccount 4 года назад +1

      Go Clunker you'll be ok. I just got my 6S refurbished the other day with a new screen and a new battery. It's jailbroken on iOS 12.4 and it's wonderful. Easily will be usable until my upgrade is due in July. Will probably wait until September for Apple to show off the new iPhones and then decide what I want to upgrade to from this 6S. Whatever it is, it's not gonna have a headphone jack 😭

    • @thepiterp5
      @thepiterp5 3 года назад +1

      I’m also in a 6s plus, but mine, well, is actually very faulty. I mean its an old phone, but still. My loudspeaker doesnt work, the battery had to be replaced 2 times already, the charging port also needed to be replaced, the phone sometimes just randomly restarts while taking screenshots, and many more small issues. But i mean i’m just like attached to this phone. I love it, but at the same time i hate it. :)

  • @TheToonArchivist
    @TheToonArchivist 6 лет назад +179

    If this was Apple in the US, they would've probably inspected the phone and charged you for the aftermarket parts. I also sent a 7 away and used all used OEM parts including the adhesive for water resistance so that Apple could service it. In the end, I got the phone fixed for free!

    • @Droczastar10378
      @Droczastar10378 5 лет назад

      alitek12 ALT did you have warranty? I’m planning to send mine off, my home button is broken and I don’t have warranty

    • @freekanony8888
      @freekanony8888 5 лет назад +8

      Please note that Apple DOES allow for aftermarket parts like the display, camera, speakers. However.. if you have replaced the dock connector, battery, button cables or taptic engine Apple will most likely deny ANY service. If you get a quote for replacement if you have replaced one of these parts, you’d be considered lucky.

    • @crisisrogue8286
      @crisisrogue8286 5 лет назад

      Freek Anony dock connector? do you mean the charging port?

    • @Velocity98
      @Velocity98 5 лет назад

      CrisisRogue The charging port is technically called the dock connector

    • @crisisrogue8286
      @crisisrogue8286 5 лет назад

      @@Velocity98 I know i was asking cuz ive seen people use it for the pro connector or whatever the dots/pins on the back of the ipad pro is called

  • @Stephaniealk3
    @Stephaniealk3 5 лет назад +157

    This channel is so underrated it's depressing.

  • @mychemicaljulia
    @mychemicaljulia 6 лет назад +118

    my brother had the loop disease symptoms, took it into apple, and they told him to update his phone to the lastest ios version. he did that and it still didn’t work. he took it back again and they simply said they can’t to anything about it and he needs to buy a new phone. took it to a repair shop and got it fixed. apple in north america sucks bro

    • @deinemutter8
      @deinemutter8 5 лет назад

      was it a high price for you to repair the audio ic ?

    • @havingteawiththedevil
      @havingteawiththedevil 4 года назад

      The lastest ioS update is the reason my shit stopped working completely! Granted I bought it used from my phone company and it started showing small symptoms of loop disease, (Which i didn't know until after the fact) but that problem was easily fixed by restarting my phone. I updated to the newer ioS version and shortly afterwards my sound cut out in the middle of me sending a snapchat video. I started to give up but I refused to buy a unused new phone from my phone company or apple again. I couldn't deal with it anymore and decided to make an appointment and get some price quotes at a repair shop.

    • @taylorfitz5210
      @taylorfitz5210 3 года назад

      @@deinemutter8 audio ic repair is currently around $139 where I am.

  • @appletrump
    @appletrump 5 лет назад +4

    I’ve had my iPhone 7 for over 2 and a half years and it’s gone through a lot, luckily it still works fine

  • @tonyortiz9127
    @tonyortiz9127 5 лет назад +11

    This also happens when you always have low power mode on. I had a 7+ and always had Low Power mode on to “save my battery “ and it caused a Boot Loop.

  • @DontFuckWithPeople
    @DontFuckWithPeople 5 лет назад +4

    I've had my 7 for about two years now and it's had all these same issues since about November

  • @Cyber5044
    @Cyber5044 6 лет назад +4

    Hi Hugh! I've been watching for a few months now and you inspired me to buy several iPhones myself! I've recently picked up a iPhone 6 for £27 that has a rather random boot loop that has gotten me clueless.
    Whenever it is on charge it will go into a boot loop that you cannot get the phone out of. However when the device is off charge and it still boot loops but when it reaches the apple logo you can hit the phone off a desk three times and the device will boot up as normal.
    Once booted, the device will show battery percentage for well over 10 seconds before correcting itself to the correct value. And also if you try and unlock the phone immediately after it has booted it will freeze and then proceed to boot loop once again. Once you do eventually get the phone booted and unlocked it works like any iPhone should.
    Battery has a total capacity of 93% and supporting normal performance. Any advice from yourself or anyone in the comments with experience with this issue who can point me in the right direction would be greatly appreciated!

  • @goclunker
    @goclunker 5 лет назад +18

    In the USA, Apple WILL NOT Service or touch ANY device with aftermarket parts like the screen. Please mention that in your video, since this WILL NOT WORK IN THE USA.

    • @grayghost20000
      @grayghost20000 5 лет назад

      Sonicc the Hedgehog, that is no longer correct. My IPhone 6 has an aftermarket screen (I purchased refurbished on EBay) and I had Apple change the battery. The Apple genius told me it was aftermarket and they still changed the battery. The transaction took place in December 2018 so it might be a new policy.

    • @monsalai
      @monsalai 5 лет назад +1

      This is incorrect, for anybody looking in the future.

  • @ferdynandl4754
    @ferdynandl4754 5 лет назад +8

    When hugh didnt post new videos, then im just watching old videos again and again till bloated and died🤧

  • @donnysmokes4641
    @donnysmokes4641 4 года назад +1

    This is caused by a bad Audio IC control chip on the motherboard, which isn’t easy to fix. The 6 Plus has a similar board issue where the touchscreen often will stop working

  • @Keiran01
    @Keiran01 6 лет назад +5

    Its causes a boot loop because iOS 11 and later runs a full hardware check before allowing the device to proceed to a booted state. When the AudioIC is not returning any value to this check, or is sending back incomplete data (like if it were damaged or disconnected from the board) then iOS 11 will continue to wait for a response until the system request times out. This is why loop disease is less common on iOS 10

  • @BigDaddy_MRI
    @BigDaddy_MRI 5 лет назад +1

    Boot looping is caused by the audio chip cracking the ball solder joints under it. More, the main board solder ball detaches from the board. The boot up keeps trying to initialize the chip, but can’t finish because the CPU can’t talk to the audio chip.
    iPad Rehab YT channel has many boot loop videos and Jessa is an expert board level repairer and her videos are very good. The iPhone mainboard is rigidly mounted to the case and there is a flex point if the phone case is bent. That’s why the solder balls break under the audio chip.
    Great video. Thanks!!

    • @kingmobile3718
      @kingmobile3718 5 лет назад

      Harry McDow so it’s caused by the phone bending?

  • @Wesleyrpg
    @Wesleyrpg 6 лет назад +51

    hi there, i have an original Iphone 2G here, with what can only be described as pixel rot, where some whole lines of the LCD are greyed out, and some individual pixels near these lines are also greyed out. I'm happy to send it to you so that you can do a video on the 2G. I'm also in Australia, so please send me a PM if you like.........oh...and i love the videos......keep it up!

    • @_financial_regret_
      @_financial_regret_ 6 лет назад +13

      It would be amazing to see Hugh repair that phone

    • @Black-yz3db
      @Black-yz3db 6 лет назад +7

      Srinivas Iyengar think about it, he isn’t watching RUclips on his 2G...

    • @brandon_nope
      @brandon_nope 6 лет назад

      *iPhone

    • @christinaandwena8917
      @christinaandwena8917 6 лет назад

      I have the same problem with mine! I paid extra for an example without dead pixels and what happens a week after it arrived? Pixels die! I have been looking for a replacement screen...tell me if you have any luck.

    • @SevenNumber7
      @SevenNumber7 6 лет назад +1

      Srinivas Iyengar *says the kid that is actually younger than the iphone 2g*

  • @meh2298
    @meh2298 5 лет назад +1

    Yep they said that it was out of my warranty, but It shouldn't have to be on a warranty considering it was a defect. The cost: $300 to replace it.q

  • @danielto5250
    @danielto5250 5 лет назад +13

    I had the same problem. I went to the apple store he said they couldn't fix it but apple could buy my phone back for 200 CAD and i can buy a new one for 600-200 =400 CAD. I decide that would not happen and went to my local shop to fix it and they charged me 150 CAD.
    This is totally wrong they should not say bullshit and actually do something

    • @DCRhythms
      @DCRhythms 5 лет назад

      Daniel To
      Same thing happened to me. Didn’t buy a new phone either. Apple should have fixed our phones!

  • @Stephen9971
    @Stephen9971 5 лет назад +13

    i just folded up a piece of paper (like from a carton box for cigarettes) and put double sided tape on the audio IC part, and put the stand-off screws back in, and my microphone, earpiece, and headphones started working again.

    • @Agent_
      @Agent_ 5 лет назад +1

      But did the phone?

    • @Stephen9971
      @Stephen9971 5 лет назад

      a. UserOfName .a hhh , 2 months later, and my microphone and headphones still work.

    • @preet925
      @preet925 4 года назад

      Did you just
      1. open and lift up the screen and put a piece of paper/ support
      or
      2. removed the entire logic board and put a support on the chip?
      Also, does your microphone still function ?

  • @marcusvr4584
    @marcusvr4584 6 лет назад +19

    this is all caused by the audio ic chip coming loose with the solder balls. it costs around £50 to have a professional reball the chup

    • @aakh2707
      @aakh2707 4 года назад +2

      he literally said that

  • @Nunyuhbusniz
    @Nunyuhbusniz 6 лет назад +1

    Wow thank you for the look out I will definitely check if I have those symptoms

  • @andrew8293
    @andrew8293 6 лет назад +4

    The iPhone 7 at boot will scan the system for sensors and do a official hardware test. If it fails the device will malfunction or won't boot. This is not intended to cause a bug but is a security feature to prevent hardware tampering. A good example of this hardware tampering prevention is the touch ID button being locked with its original iPhone so you cannot replace the old one. Since there are solder issues with the chip the device cannot register the sensors properly so the kernel disables them but if the componet is essential and fails the iPhone can kernel panic and lock up. Like most issues Apple was probably aware of this before launch.

  • @SebisRandomTech
    @SebisRandomTech 2 года назад

    For some reason I never saw this video back when it would have been relevant to me, unfortunately my iPhone 7 that I had suffered from this issue and Apple would *not* replace it for me out of warranty, so I ended up getting an iPhone 8 which lasted me for several years until recently replacing it with the 2022 SE.

  • @Johnnny83928
    @Johnnny83928 5 лет назад +28

    My phone was affected

    • @appletopic
      @appletopic 4 года назад

      I got an iPhone 7plus and it got affected after that I got another iPhone 7 and another and another so in total 4 and all where afected and apple refused to help or replace it and so I just had to live with it lol so I had to Cary my old iPhone which was a 6 to make calls and recordé video exetera

  • @thatdude5104
    @thatdude5104 6 лет назад

    Thanks for this video man, I work for a refurbishing shop, and we have now 4 phones with these exact issues. We googled it, but when I saw you mention Loop disease, it cleared a lot up.
    I dont know yet if we are going to perform boards repairs or not, but this video made our situation a whole lot easier, thanks mate!

  • @axeljohnsson8847
    @axeljohnsson8847 6 лет назад +5

    Hello! I saw this video and i have the exact same issue. But when i handed the phone over and after some chat with apple support, they wanted me to pay 4000 SEK (~400 Dollars) for an replacement device. The apple support told me that they never heard about this issue and denied the fact that this issue exist. Well i hope i could get a replacement like you in the future... :(

    • @lxve9089
      @lxve9089 5 лет назад

      Bror dom stjäler pengar så enkelt ifrån oss like 4 tusen men man hittar en full fungerande för 3 tusen

    • @davewsh8434
      @davewsh8434 5 лет назад

      Du nice det är faktiskt 427.94 dollar

  • @garrettdriskill4975
    @garrettdriskill4975 6 лет назад

    I’ve restored an iPhone 1st gen, 3g, and 3GS. All of which have the hardest mute switch repair

  • @benbranca
    @benbranca 6 лет назад +8

    Nice! Always enjoy your videos. I'd probably give this a try and give it to my mom :)

  • @kuebiko_
    @kuebiko_ 5 лет назад

    So I had a phone with loop disease and I noticed all the symptoms, so I just kept rebooting it every time it was happening, and now it works perfectly fine

  • @BarrySmoother
    @BarrySmoother 5 лет назад +20

    Does Apple still do replacements, mines been getting worse over time and Definitely won’t be buying another throw away iPhone, my phone can’t even make calls no more and I can’t even listen to music

    • @sav5865
      @sav5865 5 лет назад

      Please enter a name. Finally someone who recently got the problem! Today my phone started to show several symptoms of loop disease, and I’m wondering the same thing! Does apple still care?

    • @BarrySmoother
      @BarrySmoother 5 лет назад +2

      burning burgundy Well in short no they do not. Apple is a complete money hungry corporation.

    • @sav5865
      @sav5865 5 лет назад

      Please enter a name. True, but some people told me that their phone was completely replaced by apple soo 🤷‍♀️. Did u get ur iPhone fixed?

    • @BarrySmoother
      @BarrySmoother 5 лет назад

      burning burgundy Nope

    • @savanahsdollhouse
      @savanahsdollhouse 3 года назад

      It's worth a shot

  • @KnightKillerHD
    @KnightKillerHD 5 лет назад +1

    My iPhone 7 was stuck in a boot loop after 3 weeks of having it, it could also not be recovered with iTunes. Luckily Apple gave me a free brand new iPhone 7 to replace it.

  • @mken1338
    @mken1338 4 года назад +3

    Hey Hugh, I have been experiencing this problem for about three months now. since I bought the phone first when it came out I thought Apple wouldn't replace it so I wanted to know if Apple would replace it in 2020 since they don't sell iPhone 7's anymore..... pl: I haven't changed any hardware part yet

  • @leightonreed480
    @leightonreed480 4 года назад

    Using my iPhone seven plus that has loop disease you literally just diagnosed my phone thanks 🙏

  • @ItsYoloGaming
    @ItsYoloGaming 5 лет назад +7

    i have a problem on my iphone 7 where whenever i connect my lightning to headphone adapter and connect my headphones the phone doesnt recognize them and plays music from the speakers even though when i charge my phone theres no problem and i have no issue with voice memos or siri or anything thats displayed above so is it still an audio ic problem?

    • @john-ci7oy
      @john-ci7oy 4 года назад

      konstxntinos might be a problem with the headphones, I would try different ones

  • @Jackjones65682
    @Jackjones65682 4 года назад

    my iphone 7 i got from ebay was listed as brand new and worked for a week and then it had loop disease. i believe it happened when i plugged a pair of headphones in it started trying to turn off and was out of control. now ive sent it back and am buying an iphone 8

  • @skyleragee3589
    @skyleragee3589 6 лет назад +3

    Honestly one of my favorite videos so far keep it up

  • @pickachublast8
    @pickachublast8 5 лет назад +1

    Whoa! This is the first time I found out that the "home button" is actually removable

  • @Jaymendezzz
    @Jaymendezzz 5 лет назад +4

    What do you tell Apple on how to get it replaced

  • @ryleighroberts5770
    @ryleighroberts5770 5 лет назад

    Thank you for making this video, my phone has had loop disease for a while but I didn’t know loop disease was a thing. So I was watching videos then saw this and realized I had it. Hopefully I can get it fixed or get a replacement soon

  • @LeviLeviLevi
    @LeviLeviLevi 6 лет назад +5

    Is the front camera not working a symptom and restarting it supper long I didn't really understand because my sister has those problems

  • @Dyllion
    @Dyllion 4 года назад +2

    This is why I never put my phone (or rather any phone I have ever owned) in my pocket.

  • @cohenjurovich4219
    @cohenjurovich4219 5 лет назад +3

    I know this is an old video but I need help! I have a iPhone 7 with loop disease and it isn’t at the point yet where it’s in the boot loop but the microphone doesn’t work and it has all the other symptoms. Should I still take it to apple and try get a new one?

    • @milad274
      @milad274 5 лет назад +1

      Cohen Jurovich i got exact the same thing going here, very frustrating

  • @jerryli6763
    @jerryli6763 4 года назад +1

    I have almost all the problems of loop disease on my iPhone 7...
    - Siri doesn’t power up.
    - Microphone doesn’t work on calls
    - When headphones are plugged in, it does not play through the headphones.
    - Voice memos doesn’t work
    I already bought an iPhone X to replace it, and the iPhone 7 is still at home...

    • @poopie247
      @poopie247 4 года назад

      Is just happened to me today we’re I am in a infinite boot loop. Did u get the x as a free replacement? Or how

  • @Oui_Iiam
    @Oui_Iiam 6 лет назад +51

    What a deal!

  • @Trid3nt861
    @Trid3nt861 5 лет назад +2

    A female repair tech for iPhones showed on video why the boot loop happens. One of the solder spheres that was loose would lose connection near the audio IC which caused said boot loop.
    Louis Rossman repairs macbooks and other things and has talked about this issue.

  • @keaiharu9346
    @keaiharu9346 5 лет назад +8

    When you buy an iPhone 7 in 2019 doest it still have the loop disease or is it fixed? Please answer

    • @MrIDGAF
      @MrIDGAF 5 лет назад +1

      It's very unlikely but you never no. But don't buy an iPhone yet because the new ones coming next month, so that means all the older iPhone's value/price drop even more next month.

    • @abirmiah8097
      @abirmiah8097 4 года назад

      Yh

    • @teejay8599
      @teejay8599 4 года назад +1

      Mine does

  • @masterkamen371
    @masterkamen371 4 года назад

    So that’s why I’ve seen so many iPhone 7s for sale with the earpeace not working or sound chip dead

  • @iammeena6945
    @iammeena6945 5 лет назад +5

    After making this video expect Apple to to say 'No' to you in future returns of iPhone or iPads.

  • @JayLang7
    @JayLang7 5 лет назад

    I had the 7. I liked it a lot. Got the xs now. That’s another lvl though. Highly recommend a xs or max if your still on a 7 or 7+ and want to change

  • @lilssmith6766
    @lilssmith6766 5 лет назад +8

    Dude I got it replaced twice and both of the phones had loop disease

    • @mken1338
      @mken1338 4 года назад

      Did you get it replaced in 2019? when apple didn't sell iPhone 7's anymore?

    • @user-tw9bk9is4l
      @user-tw9bk9is4l 4 года назад

      Oooof I feel bad man... did they replace it again???

    • @lilssmith6766
      @lilssmith6766 4 года назад

      MKEN no 2018

    • @lilssmith6766
      @lilssmith6766 4 года назад +1

      miniPodPlayz Nope had to get a 8

    • @user-tw9bk9is4l
      @user-tw9bk9is4l 4 года назад +1

      L smith oh gosh... this is why I prefer android. Most companies actually care about the customers unlike Apple. Hopefully nothing happens to your 8 mate!

  • @EmperorMingg
    @EmperorMingg 4 года назад

    My iPhone 7 ‘contracted’ loop just after 24 months. I have it repaired twice, both in Beijing where the local reseller gave me a lifetime warranty with the repair to save face on his part - I just gave up and bought an X, which I’ve had for almost the same amount of time.

  • @XGaming1
    @XGaming1 5 лет назад +4

    My iPhone SE was doing this, I went to my settings and tried to reset it but every time I pressed the button, it would dim but not do anything, I kept trying and finally I got it to fully reset but when it turned on, it was stuck on the Apple logo, to this day I have an iPhone se that’s stuck turning on, I never jailbroke it it anything.

    • @Augie..
      @Augie.. 5 лет назад

      The Flip you can get stuck in a bootloop if you reset all settings with a jailbreak or attempted to jailbreak then reset all

    • @XGaming1
      @XGaming1 5 лет назад

      Pig but mine was never jail broken, I still have it and it’s still stuck on the white apple logo

  • @RubyIsBored
    @RubyIsBored 4 года назад

    i bought an iPhone 7 plus thinking stupidly "oh i'm sure mine won't get loop disease" then a few months later, in february 2020 (got the phone december 2019), the audio cut out mid call. i thought "huh, that's weird, probably nothing though, they probably hit a dead zone" I was wrong, later I plugged in my headphone dongle, and sure enough, the audio kept playing through the speakers. didn't all go badly though, as I am now the proud owner of a Samsung Galaxy S10

  • @koulouri9180
    @koulouri9180 5 лет назад +5

    dont they a receipt or any proof that you bought the phone yourself?

  • @Aussome1
    @Aussome1 5 лет назад

    This same thing happened to my iPhone 7 and when I went to an Apple Store to see if I could get it fixed, they told me I'd have to replace the iPhone for $250 or buy a new iPhone for $200 off. I decided that the best way was to purchase a brand new phone so I waited for the upcoming release of the XS Max and purchased it. If I had seen this video, then I would have saved a lot of money instead of spending over $1k on a XS Max. I searched everywhere for the symptoms of my 7 and never knew the name of this issue until today!

    • @blake129
      @blake129 5 лет назад

      But it wouldn't have mattered bc they still would've wanted you to pay by the sounds of it

  • @czLochy
    @czLochy 6 лет назад +3

    Great video once again! Greetings from Czech republic!! :))

  • @periodpear
    @periodpear 5 лет назад +2

    I have the exact same issue with my I phone 7

    • @ddnbbudies
      @ddnbbudies 5 лет назад

      i have the same since ytd i have an appointment with tim apple friday

  • @eswagyy
    @eswagyy 6 лет назад +3

    its called the audfo ic going out on the phone bro

  • @anas03
    @anas03 5 лет назад

    I have watched 20+ videos of yours in just 2 days. I AM ADDICTED TO YOUR VIDEOS PAL!!!

  • @cody3026
    @cody3026 6 лет назад +5

    What a great video love your vids thanks for letting me know.

    • @cody3026
      @cody3026 6 лет назад

      Also Hugh do you have snap chat

  • @fsgamer7920
    @fsgamer7920 4 года назад +1

    Nice video I am also watching on an iPhone 7

  • @georgewarren5565
    @georgewarren5565 5 лет назад +17

    jerry rig everything vs Hugh Jeffreys

  • @vatshal1003
    @vatshal1003 5 лет назад

    I’ve got my iPhone replaced but now my current iPhone 7 now also has loop disease I’ll hopefully also get another replacement

  • @RealiMuseum
    @RealiMuseum 6 лет назад +9

    Hey Hugh! Quick question: I got a new screen for my 4S on 6.1.3. After installing the new screen, I cannot use it with my finger however i can use physical buttons and see the screen. What is this?

    • @amaanqureshi1286
      @amaanqureshi1286 6 лет назад +1

      iMuseum looks the touch digitizer is not working.

    • @kurtjerichodelacruz2370
      @kurtjerichodelacruz2370 6 лет назад +1

      Check if connectors are seated properly

    • @Verq...
      @Verq... 6 лет назад +7

      iMuseum the real question is.. why are u using a 4s in 2018

    • @Dominaire
      @Dominaire 6 лет назад +1

      Verquenzy why using an iphone x in 2073

    • @bandzz2k
      @bandzz2k 6 лет назад +2

      iMuseum have you tried turning it back on and off?

  • @codypendency9482
    @codypendency9482 6 лет назад +2

    Oh my phone does this what I did to fix it was unplug the battery and plug it back in after a week of having to do that when it died it fixed itself the booting up thing I thought was a death sentence for it

  • @turle8645
    @turle8645 6 лет назад +3

    Nice video keep up the good work!!!

  • @brynnond.6952
    @brynnond.6952 6 лет назад

    I had to replace my silver iPhone 7 just 4 days after the warranty ran out because of this loop disease. Thank god the employee at at&t said that he would still cover me out of warranty since it ran out literally 4 days it broke. Hopefully this matte black iPhone 7 doesn’t break like my first one because I’m getting tired of apples crap

  • @Elliot_r12
    @Elliot_r12 5 лет назад +9

    Lööps

  • @lowe925
    @lowe925 5 лет назад

    I brought an iPhone 7 yesterday for 180 32 GB unlocked with charger wire and free case

  • @dylantuohy4060
    @dylantuohy4060 6 лет назад +3

    You are so cool keep up the work

  • @iazeemabbas
    @iazeemabbas 4 года назад

    Yea my both 7 plus had this issue soldering a new memory chip fixes this issue but sometime it also effects the audio chip aswell in that case the board becomes useless as audio chip is also a temporary fix and after that the chip turns bad again

  • @renfauster
    @renfauster 6 лет назад +4

    What I'm thinking:
    The boot loop may be caused by a system driver (aka an audio controller kext that is required) is unable to communicate with the system and thus freezes the system waiting for the device to communicate but then times out then reboots, This also happens on macOS with any kext...

    • @_financial_regret_
      @_financial_regret_ 6 лет назад

      That’s a very smart way of thinking about it

    • @renfauster
      @renfauster 6 лет назад

      www.theiphonewiki.com/wiki/Kernel#Kernel_Extensions
      github.com/cocoahuke/ioskextdump_ios10
      www.theiphonewiki.com/wiki/AppleMobileFileIntegrity

    • @NadimSadeeq
      @NadimSadeeq 6 лет назад

      That’s basically what he said in the video

  • @rushilkisoon
    @rushilkisoon 6 лет назад +1

    I have a 6 plus that just died. It's basically in a boot loop, apparently it's due to the NAND chip being faulty. And theres nothing that can be done to fix it for a decent price

  • @mysticslayer6677
    @mysticslayer6677 5 лет назад +3

    how did you kick it out of the bootloop? n how long did it take?
    my phone is currently stuck in a bootloop

  • @harjeetsingh6853
    @harjeetsingh6853 6 лет назад

    THANK YOU finally a proper video showing this major problem

  • @RageTurtle_Rage
    @RageTurtle_Rage 6 лет назад +20

    My iPhone 7 had the same issue but the front cam went out then the loop disease happened. I got it replaced at a apple store and the front cam died again and now the wifi and bluetooth dont work
    My friend had the same one with iOS 10 and it had the same issue so its not just iOS 11 its the actual phone hardware

    • @RageTurtle_Rage
      @RageTurtle_Rage 6 лет назад +1

      If ur lucky you can get some functionallity from it for a few minutes til the mic dies

    • @RageTurtle_Rage
      @RageTurtle_Rage 6 лет назад

      Also restoring a iPhone backup and/or restoring iOS in iTunes makes it work a little then issues occur again, also my current iPhone 7 is starting to show signs cause when i send a message the mic on the keyboard grays out sometimes
      Also like ur videos hugh

    • @Wcthllboy
      @Wcthllboy 5 лет назад +1

      Just fucking alarm on

    • @ddnbbudies
      @ddnbbudies 5 лет назад

      i think for me its the connector that went out and then loop started, i can confirm its not the update because i hadn't updated since 2017 hehe i think i have ios 10 still

  • @noahlongoria1845
    @noahlongoria1845 5 лет назад

    I got a Jet Black iPhone 7. I had the screen and battery replaced at an Apple store a couple weeks ago as well. Hopefully I don't have to worry about loop disease since I can't afford to upgrade to the XR like I would like too.

  • @dankerine
    @dankerine 5 лет назад +3

    Question, as if you’ll even see this, but will they still replace it? Like current date. For awhile now I’ve thought it was the gray speaker bug…

    • @isaacgarcia2423
      @isaacgarcia2423 5 лет назад

      Dr. Dank I’m going to go to an Apple store tomorrow to take my 7, I’ll let you know.

  • @stephenK11
    @stephenK11 5 лет назад

    Seriously five minutes after watching this video I go to turn on my iPhone 7 plus and it displayed every single symptom of loop disease. I literally face palmed

  • @antoniobmw
    @antoniobmw 6 лет назад +3

    i saw a iphone 7 with locked icloud or whatever its called.. its pretty cheap and in good condition.. is there some way to unlock it for free?

    • @yanndonnard6058
      @yanndonnard6058 6 лет назад +1

      If it's icloud unlocked you will get hard time to unlock it, if you need a new motherboard, if you can change your data chip from the motherboard or sometimes apple's server get crazy and for the first time (about 5-8 month ago) a bug was found and you were able to unlock it

    • @yanndonnard6058
      @yanndonnard6058 6 лет назад

      sorry for my bad english

    • @antoniobmw
      @antoniobmw 6 лет назад

      Yann Donnard okay thanks

  • @WillDillPickle
    @WillDillPickle 5 лет назад

    I got loop disease on my iPhone 7 constantly, the best way to fix it for me was to plug it in and put the charger in and out of the phone over and over. Got so bad tho that I had to get a new phone

  • @TheInkyCraft
    @TheInkyCraft 6 лет назад +3

    if someone could link me where he buys his supplies like from batteries to screens etc please, would be much likely appreciated

    • @evandrivescars
      @evandrivescars 5 лет назад

      He buys a lot from ebay, he gets refurbished screens, which is an apple original display with the glass replaced on it, but he has bought from amazon and iFixit as well.

    • @Jorti1boomboxvideos
      @Jorti1boomboxvideos 3 года назад +1

      ifixit

    • @TheInkyCraft
      @TheInkyCraft 3 года назад

      @@Jorti1boomboxvideos yes thank you for the reply but ive found about ifixit later after watching this video!

    • @Jorti1boomboxvideos
      @Jorti1boomboxvideos 3 года назад +1

      @@TheInkyCraft wow you actually saw this! I'm shocked.

    • @TheInkyCraft
      @TheInkyCraft 3 года назад

      @@Jorti1boomboxvideos haha, mobile YT notifications

  • @OEDODRAGON
    @OEDODRAGON 3 года назад

    I have an Iphone 7. Never had this problem. The issue with this model might have been resolved before I bought one (October 2019).

  • @alberto2510
    @alberto2510 6 лет назад +3

    I'm Italian and I love this channel

    • @kristiancolonna7594
      @kristiancolonna7594 6 лет назад

      paranoidbashthot allora parlate in italiano😂 #gangitaliana

    • @alberto2510
      @alberto2510 6 лет назад

      Kristian Colonna se avrei parlato in italiano non mi avrebbe capito

    • @falcon6329
      @falcon6329 6 лет назад

      Alberto Carli what has being italian to do with this video

    • @vezzdyrdek9820
      @vezzdyrdek9820 6 лет назад

      Alberto Carli ora mi sto cagando per il mio di iphone

  • @jameo3606
    @jameo3606 6 лет назад

    I have an iPhone 7 but I have a iPhone 6 Plus also with Touch Disease, thought i’d open it up as i had not much to loose and a sim card inside seemed to really help, the issue still persists for me but before the phone was totally unusable so I’d say it was worth it.

  • @canaksut311
    @canaksut311 6 лет назад +16

    i dont know whats wrong with apple these days. in my phone side my 6 started freaking out like extremely buggy and slow. Apple refused to help in anyway because i bought it from UK. I switched to Huawei P20 Lite and i'm happy with it. but in my iPad it drives me crazy. My network connection always had problems only on my iPad. But interestingly after deleting all the network configurations it gets normal. Dock starts freaking out. After my ipad gets broken i'm going to had it replaced with an android tablets. I think android gets better in every way everyday but apple does opposite with iOS these days.

    • @TheGamingKamikaze
      @TheGamingKamikaze 6 лет назад +5

      Have fun having no support in your samsung tablets. And your iPad was probably an iPad 3

    • @canaksut311
      @canaksut311 6 лет назад +1

      Dedmaw5 my iPad is iPad Pro 10.5 and Roms are everywhere!

    • @canaksut311
      @canaksut311 6 лет назад

      Daniel G very strange that all of the things that i wrote was happened

    • @yousufahmed5627
      @yousufahmed5627 6 лет назад

      Dedmaw5 he never said it was Samsung he said android, and if it's a Lenovo tablet or Samsung then the support is actually really good in the UK, especially if you get it from Curry's pc world

    • @TheGamingKamikaze
      @TheGamingKamikaze 6 лет назад +5

      all android tablets are still gonna be unsupported. they are gonna kill them with the android new update called "android pie". And the newest samsung tablet coming out is supported by a 2 year old cpu "snapdragon 835"
      the opinionated phrase is debunked "I think android gets better in everyway everyday" while Samsung S6 is no longer supported while the iPhone 6 is still getting updates.

  • @yazendaoud5128
    @yazendaoud5128 4 года назад +1

    another issue with the 7 is that some of them have a software defect that doesn’t allow you to use your sim card and gives you the searching/ no service error. it was annoying as all hell but than i got it repaired gave it to my younger sister and than bought myself the 11

    • @thiefrules
      @thiefrules 4 года назад

      that’s not software. that’s baseband IC disease

    • @yazendaoud5128
      @yazendaoud5128 4 года назад

      thiefrules Ah, thank you for correcting me.

  • @ElectronicConsumer
    @ElectronicConsumer 6 лет назад +50

    I just got a 7+ fully working for $30

  • @irl-bunny
    @irl-bunny 6 лет назад +1

    My iPhone 7 Plus had this problem & Apple did replace it last month for free. :) I did have to go to two different locations because the first location wanted me to pay for a replacement phone.

    • @SAMsHome123
      @SAMsHome123 6 лет назад

      Leyna Nguyen hey, i have the same phone with the same disease. The AASP near my home always tries to make the customers return with a weightless wallet. Could you let me know how you talked it out to get a free replacement?

    • @irl-bunny
      @irl-bunny 6 лет назад

      SAM's Home Hi! I just told them that Apple was supposed to replace it for free because this was a software problem and that I had not done anything for the phone to behave this way. Just make sure your phone isn't water damaged or has a cracked screen and you should be good :)

    • @SAMsHome123
      @SAMsHome123 6 лет назад

      Leyna Nguyen was your phone in warranty?

    • @irl-bunny
      @irl-bunny 6 лет назад

      SAM's Home No, I did not have a warranty!

    • @SAMsHome123
      @SAMsHome123 6 лет назад

      Leyna Nguyen in my experience with the AASP, they have a simple reply to every problem on an out of warrant device and that is “you need to pay to get it it replaced since its out of warranty”

  • @Peugeot308_2.0hdi
    @Peugeot308_2.0hdi 5 лет назад +5

    In Germany you doesnt get a new iPhone, because its out of 1 jear warranty 😡

    • @deinemutter8
      @deinemutter8 5 лет назад +1

      bist du dir sicher ? weil bin kurz davor genau das zu tun was im video umgesetzt wurde

    • @SebiKoerner
      @SebiKoerner 5 лет назад +2

      Shoot Master 1 Jahr Garantie, 2 Jahre Gewährleistung. Probieren kann man es, aber wahrscheinlich bekommt man kein neues. Ich würde es aber bei nem autorisierten Reseller bringen. Die sind bisschen chilliger.

    • @Peugeot308_2.0hdi
      @Peugeot308_2.0hdi 4 года назад +1

      Ich habe es bereits versucht, kein neues erhalten. Es wurde November 2017 gekauft.
      Die meinen ich hätte keine Garantie mehr drauf...

    • @deinemutter8
      @deinemutter8 4 года назад

      Sebastian Körner danke für deine Rückmeldung

  • @beseakos
    @beseakos 2 года назад

    Figures my phone was affected. Could not do phone calls and any sort of calls and it came around at the worst times. I am kind of sad how bad they have screwed up this one.

  • @emre.keser03
    @emre.keser03 6 лет назад +23

    "Iphone is durable"

    • @mrpepero
      @mrpepero 5 лет назад +1

      durable not a nokia brick

  • @nathanbolam9080
    @nathanbolam9080 5 лет назад

    Posted my iPhone 7 256gb in 10 days ago for this same issue as I don't live within 200km of an Apple Store and just received an email saying they're going to replace it.

  • @JustAlfiee
    @JustAlfiee 6 лет назад +3

    Good Video

  • @mvqhsrblx2428
    @mvqhsrblx2428 6 лет назад

    I had an iPhone 7 jet black that had loop disease, sent it off to them and waited 1 and a half months for my phone to get back, really pissed me off.