Eye contact and a smile, listening, small story/ innocent question. That's all that's needed, people appreciate the interest, feel respected, which in turn more car for your product. Yet, if it's not broke don't fix it. Whatever works. Enjoy your success
Do not do Turo! They shut our account down for no reason while I have 2 cars rented out now and no way to communicate with the people that rented them! We've tried to work with what they call customer service every day for 5 days and they will not help us. My cars are gone they don't care. Think twice before you turn your assets over to this company.
@@amieerothrock1839I think the reason why your car is gone is because you did not put a GPS tracker and a kill switch & a copy of their drivers license to protect your car . Those things are very important for your protection.
Hello, my name is Tony I'm in Louisville, KY and I'm also a Turo host, I'm the top host in my city and state, I have over 1,200 trips, I make over $300,000 a year with only a 17 cars fleet! I love your videos and interviews and would love to do one with you and talk business!
On the used car you buy. What's the mileage you usually look for. Hyunday you buy them under 100k miles for warranty and sell them once they are out of warranty?
You are correct about economy vehicles on Turo I have two economy cars I have a low end Hyundai Tucson 2013 and I have a Honda that's a 2019 and the Tucson actually does better than the Honda because the Honda cost more and it's not as appealing to the masses and it's not that the Honda's not getting bookings it gets plenty of bookings it does very well however the Tucson is like a sure bet and the Tucson still gets more bookings than the Honda even though the Honda does well. So I totally agree with you about the economy cars I don't know if I would select the cars that you purchase per se I think I would purchase some different low end economy cars and I might go a little newer I think some of yours are a little too old for my liking but I would say I agree with you like 95% I would just go a little newer on the cars that you have. The main reason why I would go newer is because I don't have access to a mechanic 24/7 and I recognize that HP is a mechanic and that's wonderful that he's able to fix the repairs as needed but I don't have anybody like that so I personally choose to go a little newer for a little bit more reliability a little less mileage a little less wear and tear but still economy no less but I think you are doing an amazing job. So in short my older Tucson as of now is performing better than the newer Honda plus the older Tucson has a lower car payment actually it's almost paid off the Honda being newer especially in this economy has a higher car payment also has higher insurance so that cuts into the profit. I'm saying all this to say that you were right all along 🥰🥰🥰
Appreciate the tips. Considering this biz when and if I relocate to south Florida. Seems like it would be prime territory for this. Going to watch some more of your vids. Thanks!
I don’t agree with Number 8. There is a huge and important factor, when you meet your guest he will use your car with more respect and understanding that it’s someone’s car. Not just a company car. 2nd factor is you can react and tell your guest after trip if something wrong like damages, smells etc. So my advice is: MEET YOUR GUEST WHENEVER YOU HAVE TIME AND OPPORTUNITY.
100% I feel weird when I don’t meet my guest. But I do understand when you get to a level of scale when meeting your guest becomes a huge hassle. Like when there 30 minutes late and you have three more cars to pickup/drop off at the same time.
That's fine if you want to make a car or two. Not sustainable to scale. I have 19 cars on Turo and they are parked at the airport. Never had issues with customer abusing my cars because my communication is clear.
When you purchase a vehicle brand new you don't have to worry about that many maintenance expenses. At the end of the day, the hit on depreciation to the cost of repairs ends up equaling out.
Hello There! Your videos are really great! Today is my first day as Turo Host. You mentioned in most of the videos to check DL and ask guest to submit DL’s. Someone requested to hire my car as soon as the listing went live , then I immediately requested them to Share then DL pictures before I accepted the request. Since there is no attachment option where and when exactly can I ask guest to share DL’s? Is it before I accept trip or after I accept it ? What if I accept and they don’t submit DL or have some doubts if that person is Fake ?
Could just be as simple a box locked with a padlock (one of the ones that needs a code to open) then you send the code to customer. Or it could also be a more complicated digital one.
Hi there! I don't think you remember my previous comment but long story short I finally listed my truck on the Turo App yesterday and I got my first trip today for this weekend. I'm excited and nervous at the same time. 😬 I'm in Austin TX and I am supposed to deliver the truck. I noticed there is a place called Park&Zoom and they charge $3.00 per hour for the service. Have you used this method of delivery and if so, how does that process look like?
What’s the best way to buy cars below market value? I’m decent at repairing vehicles and have a lot of tools. But don’t want to buy a car that needs parts $ and difficult repairs. So what do you recommend?
Hi Aubrey, thank you for this information. I have two cars. 2013 Hyundai santa fe for uber and lyft and 2014 audi q7 for turo. Because the hyundai is cheaper to maintain and on gas i thought it would be better to use for lyft and uber. I recently met some one who drives premium rides for uber and lyft and they make more. What’s your feedback on this? Do you think would be better to turo the hyundai and use the audi for uber and lyft? Thanks
I would just experiment. Only sure fire way to prove something. Drive the other one for Uber and see if you net more after 3 months or so of experimenting
You made the jump from nice cars to being your baby. That was very fast. #2 should be having emotional attachment to your cars. I can attest that nicer cars can and do attract better guests. That's not 100% of the time but it's more like 80% of the time. That last 20% of dirt bags can show up and any level to any car anytime. I find cars priced daily under $50 often gets guests who can't read or follow instructions.
Probably not as I don't want everyone to know my process and be able to find my cars and thus my keys. But I do talk about it in my Car Sharing course!
how does insurance work? If i'm driving the cars that aren't being rented i'm guessing i would have to my own personal insurance for each car. Not sure if this is correct or not.
Read the terms and dang.... Everything I owen although it be mint is from the 80's and 90's and well let's say odometers might as well not work. I stumbled across this thinking dang I already got a fleet lol they think 130,000 is old
@@studmuffin23100 Of course. It’s an added service. Lucky for me, I live 5 miles from OC Airport. I would be happy to meet the renter in person at the airport for an additional $50 fee for drop off.
@@AubreyJanik Hi Aubrey, I'm a big fan! Tell us more about the lockbox. Is it like the door handle type like in the real estate method? Anyway, will this work for anyone at any location? Thanks!! ;)
Yesterday, I saw one of your videos in which you interviewed an executive of a high-tech insurance aggregator. I can't remember the name (I think the company name begins with an "L"). I got interrupted a few minutes into the video, and when I got back, I was unable to find the video in your channel. Can you please reply with the company name and their contact info? Thank you!
So I have a question. I'm in the research and somewhat planning phase, haven't started doing car rentals yet. Your advice on buying older used cars I find myself questioning. The terms I read are such that cars cannot be more than 12 years old and cannot have more than 130,000 miles. Wouldn't a newer car, say 1-2 years old with low mileage, be more valuable for the fact that it can continue to be rented out longer? I'm still thinking about the first car I would buy for this, so maybe I'm just in the beginner phase as mentioned. Perhaps if I grew the business one day I would get some older cars as well...as of now it seems to me that a newer car with low mileage that has a long time perspective on renting out is the way to go. Thoughts?
Turo rep said that it's a requirement to list your vehicle and not otherwise, Vehicles with 200,000 millages can remain on the platform if in good shape same as the older cars. If that answers your question.
I could be wrong, but I think somebody told me that as long as your car starts on true it is not older than 12 years old and has less than 130,000 miles that it’s OK to continue doing that car for years to come, even after it exceeds those things, but as long as it starts off under that … if that makes sense😊
Stay away from Turo. Gave me a ban. Guest said I had low tread on my tires. I literally had a tire shop say I had the min 4/32. They didn't care. Since I argued the unlisted all my cars and cancelled all my reservations. I had 5 cars. Not fun
If u do the lockbox for the key strategy what happens if u go back to get the car when ur available and the car isn’t there or was never dropped off? But they took pics of the car as if they did drop it off? Who covers that type of claim?!
Eye contact and a smile, listening, small story/ innocent question.
That's all that's needed, people appreciate the interest, feel respected, which in turn more car for your product.
Yet, if it's not broke don't fix it. Whatever works. Enjoy your success
Old cars attract crappy customers in my experience. It’s all about the exit strategy to be profitable. Depends on market, car type, etc.
Old cars where you don't keep up with maintenance and without mechanical aptitude
Do not do Turo! They shut our account down for no reason while I have 2 cars rented out now and no way to communicate with the people that rented them! We've tried to work with what they call customer service every day for 5 days and they will not help us. My cars are gone they don't care. Think twice before you turn your assets over to this company.
@@amieerothrock1839I think the reason why your car is gone is because you did not put a GPS tracker and a kill switch & a copy of their drivers license to protect your car . Those things are very important for your protection.
@@amieerothrock1839sounds like you didn’t do your due diligence nor did you read the TOS 🤷♀️ Kill switch & tracker would have avoided your situation.
Your vids are really watchable! I dig the information! Thank you and have a great day!
Hello, my name is Tony I'm in Louisville, KY and I'm also a Turo host, I'm the top host in my city and state, I have over 1,200 trips, I make over $300,000 a year with only a 17 cars fleet! I love your videos and interviews and would love to do one with you and talk business!
On the used car you buy. What's the mileage you usually look for. Hyunday you buy them under 100k miles for warranty and sell them once they are out of warranty?
Thanks for sharing
You are correct about economy vehicles on Turo I have two economy cars I have a low end Hyundai Tucson 2013 and I have a Honda that's a 2019 and the Tucson actually does better than the Honda because the Honda cost more and it's not as appealing to the masses and it's not that the Honda's not getting bookings it gets plenty of bookings it does very well however the Tucson is like a sure bet and the Tucson still gets more bookings than the Honda even though the Honda does well. So I totally agree with you about the economy cars I don't know if I would select the cars that you purchase per se I think I would purchase some different low end economy cars and I might go a little newer I think some of yours are a little too old for my liking but I would say I agree with you like 95% I would just go a little newer on the cars that you have. The main reason why I would go newer is because I don't have access to a mechanic 24/7 and I recognize that HP is a mechanic and that's wonderful that he's able to fix the repairs as needed but I don't have anybody like that so I personally choose to go a little newer for a little bit more reliability a little less mileage a little less wear and tear but still economy no less but I think you are doing an amazing job. So in short my older Tucson as of now is performing better than the newer Honda plus the older Tucson has a lower car payment actually it's almost paid off the Honda being newer especially in this economy has a higher car payment also has higher insurance so that cuts into the profit. I'm saying all this to say that you were right all along 🥰🥰🥰
I got 3 older cars. And one new car. Yea was a mistake. But so far is bringing like 2k a month. Car payment is 400
which one was the mistake the new car or the old one?
@@reoman8179 new 1
@@dannyalvarado3067 oh wow good to know..
What Process do you use to do remote key exchanges? A lock box or more of an app like Rentcentric?
Appreciate the tips. Considering this biz when and if I relocate to south Florida. Seems like it would be prime territory for this. Going to watch some more of your vids. Thanks!
Keep tagging your different "chapters" on your videos! I really appreciate that!!
You are a talented educator. Thank you!
Thank you for the information.I’m joining turo hopefully by the end of the next month.
14 cars Wow! that's great keep up the good work.
I don’t agree with Number 8. There is a huge and important factor, when you meet your guest he will use your car with more respect and understanding that it’s someone’s car. Not just a company car.
2nd factor is you can react and tell your guest after trip if something wrong like damages, smells etc.
So my advice is: MEET YOUR GUEST WHENEVER YOU HAVE TIME AND OPPORTUNITY.
Lol rs
100% I feel weird when I don’t meet my guest. But I do understand when you get to a level of scale when meeting your guest becomes a huge hassle. Like when there 30 minutes late and you have three more cars to pickup/drop off at the same time.
Meeting your guest is the best way to make sure they don't damage the car or incur extra fees.
It works but if you have a large fleet like she does. It can become impossible. Just think about that.
That's fine if you want to make a car or two. Not sustainable to scale. I have 19 cars on Turo and they are parked at the airport. Never had issues with customer abusing my cars because my communication is clear.
Oh my God. I can do key exchanges remotely? Thank you from the bottom of my introverted heart for this info
Wow I can't believe this is a new concept to people. Literally first thing I thought off. In person exchange sounds awful
I second that motion!
Thank you new too all of it...one car at a time...
Thanks for this video!
When you purchase a vehicle brand new you don't have to worry about that many maintenance expenses. At the end of the day, the hit on depreciation to the cost of repairs ends up equaling out.
Keep these tips coming.
Hello There! Your videos are really great! Today is my first day as Turo Host. You mentioned in most of the videos to check DL and ask guest to submit DL’s. Someone requested to hire my car as soon as the listing went live , then I immediately requested them to Share then DL pictures before I accepted the request. Since there is no attachment option where and when exactly can I ask guest to share DL’s? Is it before I accept trip or after I accept it ? What if I accept and they don’t submit DL or have some doubts if that person is Fake ?
Ask for dl before giving them the keys
Great informative video
What do you use for remote key entry? I’m worried about the lockbox on the window that someone will figure out how to open it and get my vehicle.
Still wonder how this whole "remote key" process works. Could you elaborate please?
Thank you
Could just be as simple a box locked with a padlock (one of the ones that needs a code to open) then you send the code to customer. Or it could also be a more complicated digital one.
She is talkin big facts
I thank you for this channel
Great as usual 👌
I work full time at would not be able to meet the customer ever so how do you handle the key exchange and picking up and dropping off your vehicle
Good one
Hi there! I don't think you remember my previous comment but long story short I finally listed my truck on the Turo App yesterday and I got my first trip today for this weekend. I'm excited and nervous at the same time. 😬 I'm in Austin TX and I am supposed to deliver the truck. I noticed there is a place called Park&Zoom and they charge $3.00 per hour for the service. Have you used this method of delivery and if so, how does that process look like?
I think its about just using a different methodology. Most ppl are leasing these vehicles so to have an exit strategy.
Thanks Aubrey you THE BOMB DOT COM
Thank you😊
Very nice
Great info...thanks
Thank for the content! Why do you have a bike as your back drop ?
Great info here. thanks! Instead of photos, how do you feel about making a video of everything you would have photographed?
That’s what I was thinking too, that I would be so much better this way, but who knows if Turo 🚘 allows videos to be uploaded
The people putting new cars on Turo are likely in tourist markets like Vegas and LA.
To me 5-10k cars with low miles make the most sense.
Lease new car is better than buying old car and buying new cars. Numbers support this.
Nope. Lease is not good if the high mileage is incurred
Wheres the link to your master class??
What’s the best way to buy cars below market value? I’m decent at repairing vehicles and have a lot of tools. But don’t want to buy a car that needs parts $ and difficult repairs.
So what do you recommend?
Hi Aubrey, thank you for this information. I have two cars. 2013 Hyundai santa fe for uber and lyft and 2014 audi q7 for turo. Because the hyundai is cheaper to maintain and on gas i thought it would be better to use for lyft and uber. I recently met some one who drives premium rides for uber and lyft and they make more. What’s your feedback on this? Do you think would be better to turo the hyundai and use the audi for uber and lyft? Thanks
I would just experiment. Only sure fire way to prove something. Drive the other one for Uber and see if you net more after 3 months or so of experimenting
Thank you. I will try experimenting a bit longer then.
You made the jump from nice cars to being your baby. That was very fast. #2 should be having emotional attachment to your cars. I can attest that nicer cars can and do attract better guests. That's not 100% of the time but it's more like 80% of the time. That last 20% of dirt bags can show up and any level to any car anytime. I find cars priced daily under $50 often gets guests who can't read or follow instructions.
Buy ( finance car) or lease it ?
Buy cash for all my cars
4:00 do not meet in person.
Can you make a video specifically on remote key exchanges?
Probably not as I don't want everyone to know my process and be able to find my cars and thus my keys. But I do talk about it in my Car Sharing course!
@@AubreyJanik so you mean your students from your course will know where your keys are?😅 no logic
Does Gap insurance covers the difference if your car is being rented & got totalled?
how does insurance work? If i'm driving the cars that aren't being rented i'm guessing i would have to my own personal insurance for each car. Not sure if this is correct or not.
Read the terms and dang.... Everything I owen although it be mint is from the 80's and 90's and well let's say odometers might as well not work. I stumbled across this thinking dang I already got a fleet lol they think 130,000 is old
Meeting them in person when able and get $120 for it at airports like I have in Los Angeles is definitely worth it
you get more money for airport drop offs?
@@studmuffin23100 Of course. It’s an added service.
Lucky for me, I live 5 miles from OC Airport. I would be happy to meet the renter in person at the airport for an additional $50 fee for drop off.
I’m not sure if I’m understanding this in the Terms of Service. Under Verification is it saying Turo doesn’t do any background checks at all?
Where do you keep all of your cars for the customer to access them ,, also what is the specific remote key process you use?
I rent a parking lot, the remote key process I use is the lock box method
@@AubreyJanik thanks so much for the reply.. I really enjoy your content, very informative without the lengthy vids! Keep it up!
@@AubreyJanik Hi Aubrey, I'm a big fan! Tell us more about the lockbox. Is it like the door handle type like in the real estate method? Anyway, will this work for anyone at any location? Thanks!! ;)
How do you take photos of the cars before the trips, if you are doing the remote key exchange?
yo do it before the person arrives
Dammit I bought at MSRP, my photos, time, checks and service has to be on point.
I did the same thing. Still positive however!!
What comercial GAP insurance do you have?
Yesterday, I saw one of your videos in which you interviewed an executive of a high-tech insurance aggregator. I can't remember the name (I think the company name begins with an "L"). I got interrupted a few minutes into the video, and when I got back, I was unable to find the video in your channel. Can you please reply with the company name and their contact info? Thank you!
Did you also type them out and put a link to download the top ten Turo mistakes?
Can’t you get deductions for depreciation?
Yup!
How do you clean inside of car quickly post return
It's all about having the right tools - we have everything we need and move efficiently
@@AubreyJanik Thanks Audrey, do you have any video to look at the tools and your cleaning process- really appreciate your response.
how many cars do you consider growing slow?
I don't think there is a slow vs. fast, everything needs to be done at your own pace
So I have a question. I'm in the research and somewhat planning phase, haven't started doing car rentals yet. Your advice on buying older used cars I find myself questioning. The terms I read are such that cars cannot be more than 12 years old and cannot have more than 130,000 miles. Wouldn't a newer car, say 1-2 years old with low mileage, be more valuable for the fact that it can continue to be rented out longer? I'm still thinking about the first car I would buy for this, so maybe I'm just in the beginner phase as mentioned. Perhaps if I grew the business one day I would get some older cars as well...as of now it seems to me that a newer car with low mileage that has a long time perspective on renting out is the way to go. Thoughts?
Turo rep said that it's a requirement to list your vehicle and not otherwise, Vehicles with 200,000 millages can remain on the platform if in good shape same as the older cars. If that answers your question.
I could be wrong, but I think somebody told me that as long as your car starts on true it is not older than 12 years old and has less than 130,000 miles that it’s OK to continue doing that car for years to come, even after it exceeds those things, but as long as it starts off under that … if that makes sense😊
Nice bike 🏍
Could I make money with a keep Gladiator.
How much do you make monthly on average with the 14 car fleet?
Depreciation? Not sure why even take that into account… you are not selling the car, you’re renting it.
Cool video, some good info but......
Just like everyone else on the internet you are misunderstanding depreciation
Shit cars attract shit people.
OMG my long lost sister? I have a resting DK face!
Well after watching this it seems like I should t start doing turo...
BRAND NEW CARS ARE NOT A MISTAKE, LESS ISSUES LESS PROBLEM, I HAVE A BRAND NEW 2020 TOYOTA CAMRY AND IT PAID OFF. MY CARS IS RENTED OUT EVERY WEEK.
How long did it take to pay off
Tow. Truck companys
Pick up cArs then. The people cant afford the price of the towing
The. Tow truck compAny then auctions. The car. U might go to the city or the tow truck companies
I. Enjoy listening to u and think ur a sharp lady i hope i helped u
Is the TOP10 discount expired?
Nope! It still works
This is an idea for u
👏👏👏👏
Why does depreciation even matter if you're making money off of it?
When it comes to sell it can be a HUGE killer
@@AubreyJanik why would you sell an asset? Just keep it rolling till it goes to the scrap yard.
Depreciation is good because it’s a tax write off.
Stay away from Turo. Gave me a ban. Guest said I had low tread on my tires. I literally had a tire shop say I had the min 4/32. They didn't care. Since I argued the unlisted all my cars and cancelled all my reservations. I had 5 cars. Not fun
4/32 is bad though. You don't want 4/32. Significant problems stopping in wet weather
Turo is a big SCAM
why do the owner have to pay tolls
They don't but they need to request reimbursement
If u do the lockbox for the key strategy what happens if u go back to get the car when ur available and the car isn’t there or was never dropped off? But they took pics of the car as if they did drop it off? Who covers that type of claim?!
can we see your cars?
Check out my Vlog Channel "Aubrey & HP" we show them there a ton
Terms of service is like the Bible? Many people will say That's offensive
Reading the terms of service = Blahhh.. Ill just be poor I guess.. Thanks for reality check that I cant willy nilly my way to Bill Gates status
AVOID HER! SHE IS NOT GOOD. SHE IS NOT RIGHT. SHE HAS 0 KNOWLEDGE. SHE DOSE NOT UNDERSTAND…. AVOID HER, FIND ANOTHER TUTOR IF YOU NEED ANY…..
Get braces...to fix the stick out mouth... invisalign. Just hard to watch the teeth