I have lettering in my png image, why is the Artspira 'Image to Embroidery' tool filling in the spaces in the letters O, A, R, B, etc. with white thread when it is a png file with NO background?
We'd be happy to help you with resolving your printer issues, Geraldine. You can contact our Customer Support team here: bit.ly/3B5PJLU for further assistance. ~pw
I have to say I always buy Brother products. I’m on my third sewing machine. I just bought the Stellaire X1E. I love the way it shows. I love the way it sews.. I’m also learning how to use the Artspira which I think is a great thing. I know it’s a monthly fee, but you can’t beat everything that you get into this one app it’s better than having to go by scanners and all these extra accessories to do digitizing, etc. it’s so easy to use transferring designs from Etsy to my sewing machine is a breeze. I haven’t really learned how to do the digitizing aspect yet the only one complaint I have is Customer Service. I have called about some concerns that I had and they were really not helpful. I wish the Customer Service was better. I wish they knew their products better that’s my one and only downfall with Brother. I actually just bought the Brother sublimation printer. I haven’t hooked it up yet, but I’m sure it’s gonna be easy to work with.
We're SEW glad you love how your Stellaire X1E sews, Nicole! Congrats on your new Sublimation printer! We appreciate you taking the time to provide us with your feedback. We have shared it with our team. Thanks for allowing us to be at your side! 💙 ~pw
You are able to enter punctuation with all fonts when selecting embroidery. Can you share more information on what you are doing when you experience this issue? Alternatively, you can also reach out to our team directly here: bit.ly/2uGD4zc. ~rp
@@BrotherCraftsUSA I was using the text feature and wrote the word Don’t, the apostrophe didn’t come out and when I transferred it to my machine a square showed up, but I thought that the apostrophe would come out and it didn’t
We will need to connect you with our Customer Support team for further assistance. With your contact information needing to be secure, we can not assist here on RUclips. If you could please send us your full name, phone number, email address, and Brother model number in a private message on Facebook: bit.ly/3wPxr1t we’ll be able to assist you further. Or, if you would prefer to contact our team directly, you can do so here: bit.ly/2uGD4zc. Thank you. ~tw
To enlarge or size down, you can "pinch" the image and pull in/out depending how you want to size. You can also click on the image and the "size key" should appear at the bottom of the app. ~rp
Elizabeth, for the most accurate product information and availability, we recommend reaching out to Brother Canada directly. You can locate them here: bit.ly/2Jjn21K. ~rp
I agree with you I do NOT like using my phone for anything! PLUS imagine the storage you are going to need on our phones as these apps keep coming out! THEN you have to pay for the upgraded version! ugh - I would rather buy a sublimation printer or something else then to make sure my phone has room for another app or upgrade that and pay 12.99 a month when there are plenty of other programs out there. I don't even like texting lol
I was going to buy the Brother skitch PP1 next week, so I decided to check out the Artspira app since it completely relies on it and found out that it doesn’t support the Cyrillic alphabet in your designs it just comes up as blank squares. This is a complete dealbreaker, will it be coming to the app in the future? Because I genuinely want the machine.
I have lettering in my png image, why is the Artspira 'Image to Embroidery' tool filling in the spaces in the letters O, A, R, B, etc. with white thread when it is a png file with NO background?
For further assistance, please reach out to Customer Support here: bit.ly/3B5PJLU. ~rt
Where is the list of different compatible machines you said would be "posted below" please?
Hello, Shiree! You can view Artspira compatible models here: bit.ly/3Rg4Kiv. ~rp
@@BrotherCraftsUSA Thank you so much
Our pleasure! ~rt
Very nicely articulated description of Artspira options.
We appreciate your positive feedback, Bob! ~hf
Hi, I am in the UK and have Brother VR, I cant find any information whether I can use Artspira on this machine.
Hello Sandra, you've reached Brother USA. Please refer to our Global Indicator link here for the Brother in your region: bit.ly/2Jjn21K. ~pw
Hi I have a janome embroidery machine not brother can I save designs (embroidery) to Jef format via this application
Hi Cheryl, Artspira connects with any Brother wireless enabled embroidery and ScanNCut DX machine. ~hf
Designs are not transferring due to my SE700 needing to be updated.
Hi, Joan! Should you need assistance with updating your SE700, please reach out to Customer Support here: bit.ly/3B5PJLU. ~pw
Can you use it w brother PE 800?
Good morning, Robin! Unfortunately, Artspira requires a WLAN machine; you can see compatible models here: bit.ly/3RCtkNZ. ~ms
Just bought a new brother artspira printer and it wont print yellow.
Cleared blocked nozzles. Yet nothing.. what a waste of money
We'd be happy to help you with resolving your printer issues, Geraldine. You can contact our Customer Support team here: bit.ly/3B5PJLU for further assistance. ~pw
I have to say I always buy Brother products. I’m on my third sewing machine. I just bought the Stellaire X1E. I love the way it shows. I love the way it sews.. I’m also learning how to use the Artspira which I think is a great thing. I know it’s a monthly fee, but you can’t beat everything that you get into this one app it’s better than having to go by scanners and all these extra accessories to do digitizing, etc. it’s so easy to use transferring designs from Etsy to my sewing machine is a breeze. I haven’t really learned how to do the digitizing aspect yet the only one complaint I have is Customer Service. I have called about some concerns that I had and they were really not helpful. I wish the Customer Service was better. I wish they knew their products better that’s my one and only downfall with Brother. I actually just bought the Brother sublimation printer. I haven’t hooked it up yet, but I’m sure it’s gonna be easy to work with.
We're SEW glad you love how your Stellaire X1E sews, Nicole! Congrats on your new Sublimation printer! We appreciate you taking the time to provide us with your feedback. We have shared it with our team. Thanks for allowing us to be at your side! 💙 ~pw
couldn’t find your link for machines it works with for scan ncut
Hi Sherri, Here's a link to all of our Artspira compatible machines: bit.ly/3RCtkNZ. ~hf
How do we use punctuation with this app? Thank you
Hello there. You can use your phone or tablet's keyboard with our Artspira app. ~rt
@@BrotherCraftsUSA I typed the word “Don’t” the apostrophe didn’t come out in Artspira , what came out was a square
You are able to enter punctuation with all fonts when selecting embroidery. Can you share more information on what you are doing when you experience this issue? Alternatively, you can also reach out to our team directly here: bit.ly/2uGD4zc. ~rp
@@BrotherCraftsUSA I was using the text feature and wrote the word Don’t, the apostrophe didn’t come out and when I transferred it to my machine a square showed up, but I thought that the apostrophe would come out and it didn’t
We will need to connect you with our Customer Support team for further assistance. With your contact information needing to be secure, we can not assist here on RUclips. If you could please send us your full name, phone number, email address, and Brother model number in a private message on Facebook: bit.ly/3wPxr1t we’ll be able to assist you further. Or, if you would prefer to contact our team directly, you can do so here: bit.ly/2uGD4zc. Thank you. ~tw
Second question how do you enlarge text in Artspira ?
You are able to resize in the Design Editor in Artspira. For more information: bit.ly/3x4HfEW ~rt
@@BrotherCraftsUSA this video didn’t show anything that could help me ..
To enlarge or size down, you can "pinch" the image and pull in/out depending how you want to size. You can also click on the image and the "size key" should appear at the bottom of the app. ~rp
How do I transfer designs from embrilliance to artspira?
Hi Charlotte, Artspira is exclusive to Brother. You can find compatible models here: bit.ly/3Rg4Kiv. ~tw
is Artspira + available in Canada ?
Hello Elizabeth, you've reached Brother USA. Please refer to our Global Indicator link here for the Brother in your region: bit.ly/2Jjn21K. ~tw
@@BrotherCraftsUSA yes I was aware that this was the USA site. Is there a link to join Artspira in Canada? I have been unable to find anything
Elizabeth, for the most accurate product information and availability, we recommend reaching out to Brother Canada directly. You can locate them here: bit.ly/2Jjn21K. ~rp
Ok thank you. We purchased the PP1 and we need help with the software please. Learning please
Good morning, for further assistance, please reach out to our team here: bit.ly/3B5PJLU. ~ms
Thank you Brother
Thank you for watching Ann!
We only got 1 month free ??
Unfortunately, the 60-day free trial ended on 12/31/23. Effective January 1, customers are offered a free 30-day trial of Artspira. ~ms
Would have loved to join but as a pensioner 😢😢😢 13 dollars 😢😢😢😢😢
There is still going to be a free portion of Artspira. The paid portion for Artspira + will have crowns next to some of the content.
i have a lap top
Hi Tammy! Currently Artspira is only available through the app. For more information, please follow this link: bit.ly/45jjVP2 ~rr
I agree with you I do NOT like using my phone for anything! PLUS imagine the storage you are going to need on our phones as these apps keep coming out! THEN you have to pay for the upgraded version! ugh - I would rather buy a sublimation printer or something else then to make sure my phone has room for another app or upgrade that and pay 12.99 a month when there are plenty of other programs out there. I don't even like texting lol
I was going to buy the Brother skitch PP1 next week, so I decided to check out the Artspira app since it completely relies on it and found out that it doesn’t support the Cyrillic alphabet in your designs it just comes up as blank squares. This is a complete dealbreaker, will it be coming to the app in the future? Because I genuinely want the machine.
CantoXVII, for further assistance, please reach out to Customer Support here: bit.ly/3B5PJLU. ~pw