That's what brought me here as well. I watched a different video, and the guy literally pried the cover off with a flat head screw driver after removing the 6 small screws.
If the brush won't roll it is due to the plastic over the stem of the motor. The stem end is flat . The plastic dented capping that covers the motor stem to lead the strap fits on that flat stem end. When operating the vacuum the flat metal stem is breacking the half circle in the plastic and makes a perfect circle so the platic cover can't train the strap anymore. They don't sell that piece and makes your vacuum unuseable. A perfect exemple of what pollution is from great companies. A $0.03 value send all that vacuum to garbage. You could have done this piece made out of metal and make it durable.
This is not old people friendly if you don't have strength in your hands when it comes to taking it apart to dump dirt cup. My 85 year old mom couldn't get it apart and I (64) struggled with it.
This dirt devil is a piece of crap and a waste of money. I purchased it from walmart and the brush literally stopped spinning the first time i used it. Customer service is also trash and not helpful. Do yourself a favor and get a bissell. Bissell is much better
Not helpful what if the brush roll won't spin. How do I take it apart. Took all screws out but still can't get it completely off to get to the roll
That's what brought me here as well. I watched a different video, and the guy literally pried the cover off with a flat head screw driver after removing the 6 small screws.
@@Christine-wi1dlsame problem here
I had the same issue the other day while using I cleaned it up last night, now I know why it wasn’t working properly
If the brush won't roll it is due to the plastic over the stem of the motor. The stem end is flat . The plastic dented capping that covers the motor stem to lead the strap fits on that flat stem end. When operating the vacuum the flat metal stem is breacking the half circle in the plastic and makes a perfect circle so the platic cover can't train the strap anymore. They don't sell that piece and makes your vacuum unuseable. A perfect exemple of what pollution is from great companies. A $0.03 value send all that vacuum to garbage. You could have done this piece made out of metal and make it durable.
Thank you. I couldn't find the button to push although I knew it had to be there, bad eye sight didn't help me, you did though. So again, THANK YOU!
This is not old people friendly if you don't have strength in your hands when it comes to taking it apart to dump dirt cup. My 85 year old mom couldn't get it apart and I (64) struggled with it.
I am 70 years old and have a hard time removing the filter. But I love the way it picks up.
My brush won't stay on 😢 It keep falling off.
Dirt Cup does not stay on, it snaps on but will not stay on once you set it up! Help
thank u so mmuch i have the same one
It’s suck I’m trying to take off the brush but it hard never buy is waste of money
This dirt devil is a piece of crap and a waste of money. I purchased it from walmart and the brush literally stopped spinning the first time i used it. Customer service is also trash and not helpful. Do yourself a favor and get a bissell. Bissell is much better