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the wand sucks better than the beater bar!! dd- big disappintment!!!!

0:58 helped and solved the issue. Thanks.

Mine was turning. I cleaned it and now it turns and then stops turning. This video is really unhelpful. I went to the manual. What a joke. I think I'll just buy the Bissell vacuum. I had one before and it worked great. Never a problem with it. This is a piece of junk. Save your money and buy a Bissell.

Lol that arm "tatoo."

Worst buy ever, ridiculous 6 hours to charge mine died in 10 minutes kmt.

I had the same issue the other day while using I cleaned it up last night, now I know why it wasn’t working properly

Turn it off for 30 min? What? Ha

I replaced the belt, got the belt from the manufacturer after trying a belt from Amazon. The first new belt the vacuum shook violently and smelled awful. THe manufacturer assured me the right belt was being sent, and it is a style 5 Royal belt, but it still shakes violently so I can't safely use it. So I guess something else is off with my vacuum. I have had it since at least 2017. Any ideas on what the issue is that causes it to shake?

Mine didn’t even come with a charger such a shit company

Well, I just bought one yesterday, August 7th 2024, and before charging I used it for about a minute, then it shut down. I've been charging it for HOURS, and it won't even TURN ON!! My Power switch won't go up (to turn off) or down, (to turn on) It's more of a PUSH power button, but NO Blue light, unless I'm pressing it, and it blinks a few times then NOTHING!! And now I learn a 6 HOUR CHARGE, ONLY LASTS ABOUT 12 TO 15 MINUTES??????? I'll be getting my money back soon and going with another brand!!

What about the curved white hose ... that is always my problem

Ive been using my dirt devil for 2 years now. Never a problem. Now, it just stopped working, it wont charge. I've had it charging for 6 hours, not one light.

Mine breaks about once per week. I have to take it apart. the rubber band is smoking out of the machine.

My brush won't stay on 😢 It keep falling off.

10 minutes vacuuming time & 6 hrs to fully charge? That’s awful news. Have to check out others with longer time.

It's dead dead.

my brush is not turning at all

Why doesn't the dirt go in the container?

I’m on my mom account but do not buy this shit is not worth the money

6hrs for 15m?

It’s suck I’m trying to take off the brush but it hard never buy is waste of money

They are junk

You just told us the same shit twice.

😊

6 hours to charge? That's 20 year old tech!

I agree this vacuum is NOT worth to buy

What a low quality garbage product I have. Never getting dirt devil again

Looking for how to reinstall the belt. Not totally loving that the video mostly just repeats the same advice three times in a row 😢

This dirt devil is a piece of crap and a waste of money. I purchased it from walmart and the brush literally stopped spinning the first time i used it. Customer service is also trash and not helpful. Do yourself a favor and get a bissell. Bissell is much better

Thanks for the video it showed me exactly what I needed to know.

Turbo claw stops spinning as soon as it touches upholstery using new vacuum. What's the issue?

What about the entrance pipe behind the brush is clogged

thank u so mmuch i have the same one

I'll add, I've had my DirtD PowerMax for more than a year now and it does still work, but the quality of how it was made or the plastic used or maybe even the thickness has had me having to take it apart over and over and over again. And I'm thinking it won't last much longer with the way the wheels flay out. It's like the base can't really support the weight of the vacuum. Not to mention, the belt guide broke within the first 2 weeks of use. Soooo... yeah... maybe try to design the parts (like the whole base) in a way that they are significantly sturdier, thicker, better plastic, or whatever it takes. I'm not saying they should be built to survive a rock guitar smash or anything, but maybe I should be able to push it across the floor on its recommended height setting and not break the base on its 5th use?

I'm just saying... they could have covered all of what they said the first go round... "clogged? Do steps 1,2,3, etc.. low suction? Let's start over and do the same thing and record it and add check for clogs in there again. Doesn't turn on? Do steps 1,2,3,etc..... brush won't spin? Check for clogs! If it still isn't working, you may want to check to see if it's clogged approximately 10 more times." 🤦‍♀️ It was almost helpful in the beginning I guess..

I did all of this it not starting????

Sooo where do I get this particular belt?

It carries its name well. Piece of junk.

Dirt Cup does not stay on, it snaps on but will not stay on once you set it up! Help

Mine doesn’t turn on at all 🙄

THIS MODEL NON-REPAIRABLE NO PARTS,,,FUCK THEIR DISCOUNT !!!! NO CHARGING !

Thank you. I couldn't find the button to push although I knew it had to be there, bad eye sight didn't help me, you did though. So again, THANK YOU!

It’s garbage. Blows dust out both external vents. I contacted dirt devil directly and the customer service said they won’t honour warranty but give me a discount on another product.

This thing is a piece of shit.. the bin wont close after 4 uses..

Thank you!

you guys are idiots or something. had this vacuum three years now and this is the first time it’s clogged up, followed the instructions on this video and cleared out all the debris clogging the suction hole behind the brushes and whala- like new again.

Thank you so much

the powermax pet that i have doesn’t have an accessible exhaust filter. the panel is smaller and there’s not tab. is there a way to remove this and clean the exhaust filter?

This is not old people friendly if you don't have strength in your hands when it comes to taking it apart to dump dirt cup. My 85 year old mom couldn't get it apart and I (64) struggled with it.

These crap machines only last a year and then fall apart. I'm never buying a Hoover or Dust Devil again. I could have gotten the fancy Dyson for the money I spent every year on crap vacuums. No one is taking business from these companies. Their raggedy products ensure they lose business.