Apex Gaming PCs Apologizes With Lies: the Worst Pre-Built PC Company is Back!
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- Опубликовано: 3 мар 2024
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#PC #gaming #windows 
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Just saw that the date is wrong in the title splash screen. Oops!
Apex is still trash tho.
so is your haircut. Oops!
but yes, their apology is fake af, pretty obvious lol
@@jaydensancho370 everything about me is airflow focused
What do you expect, they are in Texas
@mosando ???? I'm in Texas, and so are several reputable SIs. Not sure what you're implying there.
@@mosando Where do you live Shytown ? Probably never left your zip code. That is a number used for mail, you might see it on an eviction notice, or court summons, at the bottom of the envelope. It is a 5 digit number, and not fingers or other body parts.
Putting a 512GB SSD in a nearly $4,000 PC is wild LOL. 😂
That whole website is wild
Definitely could’ve had a 2-4tb for that kind of money and also a 4090!!!
I agree. They should be charging more for such a massive amount of storage. 😂
Are they trying to be Apple or something? 😂
When my son bought his apex pc a guy asked what kind of games he will be playing and son told him, the guy says you may have to change parts with in 3 to 5 months. Wtf why would you sell built pc with crap parts and crap warranty? NEVER BUY FROM APEX like @braethorn says. Straight trash.
Ordered a PC from them on December 7th and received it last Friday! The PC constantly crashed, had broken cables, and used parts. I sent it back on Monday for a refund, I was told that they needed to test the products and it usually takes 2-3 weeks until I would receive my over $5000 refund. What the fuck could I have done in 2 days to have broken any hardware that wasn’t already faulty upon receiving. I pray that I receive my refund, just knowing how corrupt this company is I only expect the worst possibility. Thank you for using your platform to inform people about this dog shit company.
🤞🏻 they release your refund asap.
I'm sorry to hear that. I'm not optimistic that they'll refund you, but I'd suggest taking your situation to social media, Google reviews, the BBB, etc. If you make yourself impossible to ignore, you might get the results you want.
Dispute the purchase?
@@VickT72 yeah but Braethorn talked about that in the video. They could rush a defective system to him in order to fight the disputed charge
@@ryanunknown4181 That is pure evil, I know Lyte Tech did that with some customers before they shut down, Apex will likely be the next SI to close their doors if they cant get it together
Man, I should have gotten a lifetime labor warranty parts warranty parts warranty with my pc. Oh well.
Warranty goals
Parts warranty parts warranty? Never heard of one of those before
The “why are you crying” had my cackle.
Thanks for the cackle!
The biggest reason I started building and repairing pc's way back in 2000, was due to a company selling me a pc, off a spec'd quote, only to swop out the gpu with one less than half the price and 10x worse performance. Laugh if you will, but back then the Riva TNT2 was THE gpu to have, and when I got home, immediately saw something wasn't right with the graphics. Checked system hardware, saw they swopped out the RTNT2 with something else - man they had their hands full the next day. The company went down within approximately 18 months.
Great video. Love your content. You definitely deserve more subs
Thanks!
I used to work for them left because my pay kept getting changed and orders were backlogged soooo far that we had to tear them down to use in new builds
what webside should i buy a pc from?
Great video!
Thanks! I hope I don't have to talk about them again...but we all know I probably will.
Honestly, it was your review of falcon northwest that reminded me of the company I saw in magazines back in the 90s and thought wow these guys have been around so damn long and I remember how they were so professional, and your review even educated me more about them. All my PCs have been DIY, but this time I just said I'm going to treat myself, especially after you pointed out their warranty and custom case and customer satisfaction. Still thrilled with my rig from them a year on.
Falcon Northwest is always a solid choice!
Crazy I was actually shoppinig on APEX end of last year trying to research what I wanted. God bless I didnt buy uninformed! My computer from Alexander PC's gets delivered today. Ordered it last Wednesday awesome customer service, good military discount, & they even called the day of ordering and I was able to customize cable colors. So glad I found your channel prior to purchasing my first gaming PC, but dont worry I wont stop watching - Lets Go Nerds
Honestly, comments like this keep me motivated. Congrats on the incoming PC!
Not to be weird/inconvenience you but how is your Alexander PC?
I wish I saw this before my Apex Gaming PCs build. There are so many issues it would likely take me over an hour to write them all down. My computer has been in the repair shop longer than I've had it... and I purchased it over six months ago. OVER HALF A YEAR AND THE PC STILL DOESNT WORK!
- They wired the power supply incorrectly... thank god I had a good surge protector because the PC likely could have caused a fire, or at least some further damage. The surge protector no longer works after the PC crashed and would no longer boot or even turn on (because of the power supply issues). I have had to replace every single component in the PC besides the mother board and graphics card and i'm STILL having issues. The issue with these components were likely down to the power supply which corrupted my ram and fried my processor.
- It has crashed repeatedly in empty maps in Planet Zoo, opening a single google chrome tab, etc. My 7 year old mid-tier PC is better than this nearly $5000 (not even counting the replacement parts) "high-end" paperweight at this point.
-I've been lied to by every customer service representative I've spoken to, email and over the phone.
- They built my pc with components from brands I've never even heard of - and they did not match the brands that my spec sheet says (the specific brands that I was told I purchased according to the website). I have never heard of the brand of my power supply before, and it wasn't one of the options that was listed on their website for purchase.
-They overcharged me for the cooler. They charged $500 for a corsair AIO cooler, which I found the exact same one on Amazon brand new for less than $300.
-
I've contacted the Better Business Bureau which unfortunately didn't help much, but at least my experience hopefully gets out there for more to hear so they NEVER have to go through what I had.
I honestly wish they would just give me a full refund for the PC, as it's costing them more to keep refunding me for every single part I have to replace.
9:50 mark... the air cooler for the CPU looks crooked... like it isn't mounted right
🖥️Thank you for the update.
I honestly wish there wasn't anything worth reporting 😕
It's a real bummer that some SIs do shady stuff like this. My first pre-built gaming pc came from Skytech (ran great and customer support was awesome) and eventually, I got curious and began swapping parts out to upgrade my gaming pc until I eventually completely dismantled it and built an entirely new system from the ground up. I rebuilt the old gaming pc with some slight changes and gave it to my friend's kids as a gift. Pre-builts absolutely are an excellent gateway into DIY
Exactly! Odds are most of the people who talk smack against pre-builts started their DIY journey with a pre-built themselves. The hypocrisy is sad
I found your videos just in time and was able to cancel my order from apex. Thank you 🙌🏻
Apex scammed a really close family member of mine when they ordered what they thought was a top of the line 4k gaming and streaming pc with the Zen line last year. I saw the specs on the computer last week. The computer Apex sent is a good budget 1080p gaming pc and won’t do anything close to what my family member wants to do. The only thing premium was the case they sent it in. We’re going to have to replace and upgrade everything to get the computer to do what they need it to do.
Doing the Lord's work. Great video!
Thanks for the support!
Great work. Keep SI's on there toes
🫡
Prices are still considerably bloated on their site as of this morning.
Wow, what a bunch of clowns!
🤡🤡🤡🤡
Thanks, I was going the best buy way because of the bestbuy card but after seeing that, just going try and put money aside and get a gaming pc 1000 is my max
Spent about 20 minutes navigating their site, had pop-up and ad blockers turned off and did not get the 25% off ad. Maybe they fixed it?
I mentioned this in the video, it could be randomized so it doesn't show up for everyone? The main point is that it still happened after they'd commented that they removed all of the superfluous discounts.
I'm 42, I thought I've seen it all with "custom" PC sites/manufactures... Holy mother of god, what an abomination! Could they be move over priced on "customizing", how are they in business? You can't get to the bad reviews, I found one after loading over a dozen more comment sections so they burry bad reviews. And to add on, I would rather not own a PC anymore if they were my only option.
Companies like this all do the same nonsense, like burying negative reviews. Unfortunately for them, there's nothing they can possibly do to silence me.
Sending good vibes to the algorithms
😎
Creative pebble v2 speakers on Apex: $89. Sold by Creative On Amazon: $25
HAHAHA I DIDN'T EVEN SEE THAT
As someone who finally just got mine today after paying for it in December +1 for trash company
Hay bro, every video I watch, reminds me of my Vo-tech college classes, in HVAC/R. I got a Bachler's degree. I also have a teaching degree in ASE automotive, at the High School level. I am learning 2 things, Compatible parts for outcomes, and that you will be a CEO, of a company building Computers. Thankyou, for the education, Sir !
Haha I don't think I'd want to do that tbh. If I do run my own PC company, the number of content creators that focus on pre-builts will go from one to zero.
what are you thoughts on Xotic PC? I'm looking to upgrade my 5 year old PC from DDR4 to DDR5.
I mentioned them in the video. Not as many red flags as Apex, but they do a few of the same things. Showing images of fully upgraded PCs with no disclaimer that it's shown with options, really horrible default specs, etc. They spec most of their PCs with no GPU or a GT 1030 so they can artificially lower their "starting at" price. I'm not a fan.
@@braethorn what's the best SI you can recommend?
@Scarface1602 that's not really how it works. I don't have enough info to tell you which is right for you. Come by the stream (check description) and I can help.
@@braethorn worse part about them, is when you search up "gaming pc xotic" and go to the shopping tab their pcs show with this ultra spec'd out beast pc image with some specs like "rtx 4090 14900k" at a far lower price then its worth then you click on the site just to see the specs are worse than listed on google. If yo upgrade to the parts they advertised the price of the pc gets marked up by nearly double.
Was dumb and didn't do full research beforehand. Got a PC from them. Started getting WHEA crashes day 1. Will try to get a refund
My friend just bought her son a custom from apex $8000 and it worked for 12 hrs her son shut it down, went to bed and now it won't communicate with the monitors or keyboard. I've tried to get her to let me troubleshoot but her husband spent the day on reddit getting more confused and she is going to try and call them about it in Monday. Today is Saturday. Ive told her to demand a RMA and refund.
I’m looking at the Apex site now. Never really looked into this. The Apex Bronze product description says it comes standard with Ryzen 5 5600G and no dedicated GPU. Directly under that sentence it has a list of tech specs that includes. Ryzen 3 4100 CPU and Radeon 6500XT GPU. What the heck! Did not a single person review the website and it’s just 100% AI generated crap!
Maybe we should be thankful they're not that sharp. They've taken advantage of enough people as it is.
I've been seeing a lot of gamers (specifically in the Skyrim community) promoting their partnership and $250 promo codes with Apex Gaming pcs. Even after browsing their links something just didn't seem right to me. I'm glad I came across this video.
I’m very happy my order wasn’t from apex lol I was really eyeing one
Exactly why I encourage shopping around 👍
Hi, tell it like it really is, Braethorn. Is the meaning of refurbished the same as reboxing?
I've not heard the term reboxing used before, so I can't really say. We can be certain that refurbished does not mean what they think it means 🤣
@@braethornBrae, from my dealings with eBay & Amazon sellers as well as some SIs and resellers, "refurbished" can mean whatever they want it to mean as of March 5th, 2024 @16:48pm EST. Tomorrow AM may be different, and YMMV from what I was told. So, I've learned to look at prospective IT purchases and classify them either as "new" (sealed & unused) or used (not sealed and unused). From there, let the buyer beware! BTW - I've become a fan of your videos over the past several months, and applaud you for your efforts in educating the Nerd Nexus out here! 😂😂😅😅😆
I can and could build my own. i prefer to let a company give me a decent pc and upgrade what i want(usually storage and maybe a vc if they dont have the selection i need) i hate configuring software mostly so id rather just buy another one and put my old hdd and ssds in the new one. althogh if this isnt my last pc and i get another i might build(im 54 now) because i love my LIan LI O11 XL and the swappable bays.
P.S. the BBB is a civilian business. They have absolutely ZERO power to make any company do ANYTHING. As long as a company pays their membership fees... they have a very good chance keeping an A rating.
Oh we definitely need to get Gamers Nexus and Jayztwocents on this. They will shut this company down. Especially if they be a secret shopper.
Steve's gonna rip them a new one, guaranteed. 🤞
Great channel! Tired of unrealistic, expensive PC builds? This channel focuses on practical machines for everyday users, ready to use out of the box. No fuss, just functionality.
how come on their website they compare 3070s to 4080s like... who even... do they just want to put (134% better than 3070) in the spec sheet..... incase you were just looking at one of their "cheaper" previous gen machines... idk it doesn't matter
also that 134% stat they got is ripped incorrectly from user benchmark, as it is the overclocked compare, not the average lol
I had won a youtube giveaway for a $250 apex gaming pc giftcard, but after watching this video, I realize I will probably need to sell at a highly reduced price or I may need to cut my losses:/ Thanks for the psa, either way, $250 wouldn't even be enough to break into the price. You've earned a sub
My DJI drone has a 512g card in it
Nice, can it run Crysis?
at 1600ft ha@@braethorn
Love your passion to protect Average Joe PC user. Great work.
Thanks!
9:56 : Is it just me, or the CPU cooler is about to fall off ?
Even the cooler doesn't want anything to do with an Apex PC
I’m here because I’ve been scammed by them by being uninformed about pc parts I am partially to blame but they are taking advantage of people which is corrupt.
Omg, I just had a look and put together a Ryzen 5 7600x 4070 super build and they want 3421 dollars 😂😂😂 that same build here in the uk is around 1300 pounds
I am about to go to their site and have a good laugh tho.
I hope this gets out there but update for March 5th of 2024 there is a 4000 dollar apex xtreme with only one stick of ram on their website
Single Chanel ram in a $4k PC is criminal
@@visiblytarted real
New here. How does someone with only 32k subs have such pull?
Honestly, I'm often surprised myself by the effect my little channel can have. I think it comes down to this:
There are no other channels dedicated to the pre-built industry, at least not that I've seen. Some PC centric channels will review a pre-built now and then, but the vast majority of PC content is DIY. Going by yearly hardware sales, the majority of people are buying pre-builts. The imbalance in content doesn't make sense, but here we are.
This led to my audience being almost all PC newbies who want to buy a pre-built, which makes sense. The effect is dramatic. Any video of mine that gets 5K views has far more viewers who are actually in the market for a pre-built than a review video published by like Gamers Nexus that gets 500K views.
That's the conclusion I've come to, anyway. I wish there were more channels like mine tbh. It's a lot of responsibility for one channel. It bugs the hell out of me that Apex hasn't been called out before the three videos we've published. This industry needs more scrutiny.
@@braethorn Thanks for the well worded and complete response!! I think I speak for everyone when I say "we can see your passion on the subject!" I can also say the quality of your content is superb! It deserves WAYYYYYY more subs! My question was entirely complimentary to your channel. I have been working with computers since 1999 so I have a passion for PCs in general and not just from a gaming side as I am now a system admin for a medium sized company. I wish I had the talent for youtube lol!! Keep up the amazing work!!
A friend had some extra money so i asked him to buy me a pc then ill pay him back. i found out he order from apex. i have a screen shot of the order #. so today the delayed it again its been 3 months so i called to cancel and i dont think they are canceling and im super pissed. i already paid the friend back so if they do cancel ill get my money back and just build my own. this was supposed to be my first pc
That's a complicated situation. You'd normally have the option of submitting a chargeback if it was paid for by credit card, but you'd have to have your friend give back what you paid him. Keep in mind, chargebacks can be contested if you accept delivery of anything from them.
So, I've come back to this video because 2 weeks ago. I didn't say anything of note. I made a review on their website but the Apex group has been very disappointing.
I won a $1,000 PC giveaway last year and gave it away during a live stream for one of their PCs. I am an affiliate of them as well but there were a lot of issues with Apex Gaming PCs. When the winner of the giveaway went to order his PC in 2023, it took them almost 5 months to get his PC to him. They weren't helping nor were they willing to. The winner reached out in Email and didn't get an answer. Things escalated to Discord and even there, with a large number of staff in the chat, remained either rude or very much not willing to assist someone who was a new customer.
The organization then goes further to stop using Discord, and rarely reaches out. I do own a PC myself and loved my experience and even when I had questions back in Feb. 2023, I got my PC in a reasonable 2 weeks (custom build).
However, much like this video mentions, their prices fluctuate wildly. I paid 2,700+ for my Apex Xtreme rig. That same Rig is now on their site for 3,700. I get that the market in PCs moves but literally their prices jump every week and then they market it as a sale.
As a user of the product. I have been asking my friends and fellow gamers lately to stay away from Apex Gaming PCs until they get their stuff together. And right now, they haven't managed to get their stuff together.
Clicked on this video right away based on the thumbnail.
Your comment is genuinely appreciated! I wasn't sure about the thumbnail since it's so different compared to what I normally do.
@@braethorn it was lunch time and I didn't really feel like scrolling through my suggested videos to find something to watch. The thumbnail + the fact that I loosely follow your si weekly just made it a no brainer!
I find it hilarious that there are still pc bros that think they are the master race. Most of us pc players have less than a 1660, but they will go into the comments on a console game and act like they all have 4090s. It's sad.
My dad has got to be the oldest gamer in the world he is 79, former 20+ year WOW player. (His guild got pissed at his hearing loss and dementia) He used to program for the military and build pcs as a business and a hobby. He now plays Hogwarts all day it wasn't configured properly and kept overheating his 3070 I thin it was. I made him upgrade to a 4090. He bought his current system from a local customs shop and spent $6200 2 years ago. The only things in the family will are the cars and his gaming PCs.
Apex being shoved in your face 20/47 by random RUclipsrs is annoying. It’s good to know that someone said something about Apex.
Agreed!
wait waht?!!! 5800X 14% faster than 5500? 🤣🤣🤣🤣🤣🤣i haven´t so much fun last time until now😅suddenly...5600 is only 2% lower than 5800X😂😂😂😂i building pcs some time but never put an 512gb ssd even 1tb i don´t like that boot drive should start at 2tb these days because even windows can be pretty space hungry and all will be prepared for implementing some ai sht to windows which will eat space i am sure btw they "testing" their cpus based on other channels playing some idk fortnite on these cpus but just guessing🤔oh and some issues i had...i always always as i started to build pcs everytime i using only FireCuda 530 SSDs but unfortunately it´s hard to get some above 512gb in my country and basically in country around or at least stores that i trust so i had to buy kc 3000 for my pc...not working! also i ordered i5 13400 i have A770 for primary use and wanted UHD 730 for web browsing and light stuff...movies whatever...and i got 13400F but on the box itself was 13400 like...Intel you don´t have any intel about what product you made? but i keep it for another pc i am not mad just...😮💨
You should build your own. My first one was a pre built but as time goes on things break and u will need to learn how to fix them. In doing so I simply watched how to build computers videos and they are step by step. Once you learn you will never buy pre built again. Its a waste and they are only for people who dont know anything about computers.
Do NOT buy pre-builds, 'nough said! If you cannot build your own PC, get someone else to do it for you, but buy the parts yourself. It's not even that complicated.
homie didn't even last a minute 1:14
1:10 hahaha I knew at least one of you would show up. Didn't make it that far into the video, huh?
At LTX last year, I got interviews with the likes of Jayztwocents, Paul of Paul's Hardware, and even Pedro, the founder of PCMR, saying pre-builts are fine and they're a great gateway to DIY. Is there something you know that they don't? 🤣
"Don't buy a car, just build one yourself or have someone else build it for you!"
"Don't buy a house, just build one yourself or have someone else build it for you!" ➡️ Your logic right here
Ah, if only every man, woman, and child on the planet has the same level of technical expertise you have...
@@jmalLOL, oranges and apples mate. We are talking about pre-built computers here and not building rocket ships. But, you do you, you can build your own car if you wish.
Homie here is a drama queen .
And proud of it 👸
Cry.
I respect your opinion so much that I bought a Centurion from Alexander PCs
You should build your own. My first one was a pre built but as time goes on things break and u will need to learn how to fix them. In doing so I simply watched how to build computers videos and they are step by step. Once you learn you will never buy pre built again. Its a waste and they are only for people who dont know anything about computers.
Thank you for commenting this. Twice. On the only channel that exists to help those who "don't know anything about computers" find a pre-built PC that's right for them. In another comment, you mention Jayztwocents. Check episode 100 of this series and you'll see me interviewing him, with him saying pre-built PCs are fine. Actually, the same was said by Paul of Paul's Hardware, Pedro of PCMR, the list goes on.
PCDIY is a niche hobby, albeit a large one. Still, roughly 1/4 of PC hardware sold per year goes to DIY, while the rest is pre-built sales. The actual percentages vary, but it's always heavily in favor of pre-builts. People *will* buy them. Instead of being dismissive and unhelpful, I decided to dedicate my entire YT career to helping them out even though I've been a hardcore PCDIY enthusiast for over 20 years. Besides, pre-built PCs are the number one gateway to PC gaming and yes, PCDIY. Most of us started with a pre-built...but many of us somehow forget that.
Telling newbie PC buyers to just build their own PC has the same energy as telling homeless people to just buy a house.
@@jmal Lmao you are seriously a joke If you think that is the samething. I know plenty of people that did it. the amount of step by step videos on how to do it plus pc part picker literally tells you if ur parts are compatible and what you need before you buy it. The fact that he liked your comment says soo much too. lol jesus the people in the world today. I really cant believe you just said that. I had to read it multiple times to make sure.