Crucial Conversations Book Summary

In this video, I give you a short summary of the book Crucial Conversations
Crucial Conversations: Tools for Talking When Stakes Are High is a step-by-step guide to mastering crucial conversations. This book helped me learn how to prepare, start a conversation, and manage difficult moments with skill and grace. In addition, I learned how to move from "bad" conversations, which create distance and disconnection, to "good" conversations that build respect and trust.
00:00 - Intro
01:40 - What is Crucial Conversation
04:12 - Principle #1 Start With Heart
05:25 - Principle #2 Make Conditions Safe
07:43 - Principle #3 Make Content Safe
09:05 - Principle #4 Master Your Stories
12:53 - Principle #5 Speak Honestly Without Offending
15:03 - Principle #6 Explore Other’s Path
16:29 - Principle #7 Move To Action
16:57 - Outro
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Link to "Agile Product Planning", videos
1) How to define Product Vision
• How to create an Agile... ​​​​​
2) How to create a Product Roadmap (part-1)
• What Is A Product Road... ​​​​​
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Link to GRAVITAS video
• How To Get Heard In Me... ​​​​​​
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WHO AM I?
I am an Executive, Agile, and Leadership Coach based in Toronto, Canada.
WHAT DO I DO?
I Coach Agile Coaches and help Executives / Organizations attain Business Agility.
WHAT I TALK AND WRITE ABOUT?
Thoughts on Agile Transformation; Agile Coach & Scrum Master Insights & tips;
Coaching & Leadership Skills; High-Performance Teams; Agile Frameworks particularly Scrum &
Kanban.
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[@joshsblee]

You even know the biology of the heart! Right in the middle! I love this video. It was almost as good as reading it ;) Thanks!

[@VishalSingh-lh2vu]

I think your way of speaking and voice both are really amazing.

[@kerryjohnson9692]

This is great refresher after reading the book a few months ago. Thank you!

[@innotshabalala8481]

This book is life changing. Especially in the workplace!

[@hassanbakr106]

Great! Keep going you're really making a positive impact ❤

[@srichinthalapudi9493]

Vibhor, you saved me time by nicely summarizing the core concepts. Awesome job. Thank you.

[@VibhorChandel]

I am really glad to hear that

[@mehaboobalisoppadla2497]

This is Awesome Vibhor thank you for sharing. The way you teach, convey and engage is awesome. I couldn't even distract a bit untill video is over 🙏. I really liked the part we are responsible for our own emotions and actions. The time between interpretation and telling a story. I call it is what our inner educator/guide is telling to us. If we understand the pattern and improve on that it will help us alot.

[@mr.lokeshmali913]

Loved the summary 👍

[@andreathefairy]

Another great video Vibhor

[@TheTackSharp]

Great content Vibhor, keep up the good work..

[@VibhorChandel]

Really appreciate, thank you

[@bhaktikpandit]

video unavailable on this device error....i am on windows desktop.

[@VibhorChandel]

That's strange

[@mr.lokeshmali913]

I really enjoyed it , it was staright to the point. It was crucial for me to learn and dint had time to read, thank you 😊🫡