Law as a Service for All | Olga Mack | TEDxCherryCreek
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- Опубликовано: 20 мар 2022
- Although law rules and governs just about every aspect of our lives, our relationship with the law is dysfunctional. We have collectively bought into the myth of informed consent and legal ignorance. Mindlessly clicking 'I agree,' or 'I Allow' and the like is normal. Every industry is finding new innovative ways to enhance the customer experience. Why not law?! With all the technology out there such as searches, websites, location services, and GPS tracking the law should be more helpful. Our legal experiences, whether they are delivered by a public or private entity, must be designed first and foremost to serve everyone. Olga V. Mack will share her future of law framework for how we all can drive change by effectively collaborating with technology. Olga V. Mack is the CEO of Parley Pro, a next-generation contract management company that has pioneered digital negotiation technology. She embraces legal innovation and had dedicated her career to improving and shaping the future of law. Olga is convinced that law must be of service and that we will emerge even stronger, more resilient, and more inclusive than before by embracing technology. She shares her views in Forbes, Newsweek, Venture Beat, Bloomberg, and Above the Law. She lectures at Berkeley Law and has received numerous awards for her work, including the Silicon Valley Women of Influence and Women Leaders in Technology Law. She is a fellow of CodeX, the Stanford Law Center for Legal Informatics, and a fellow of the College of Law Practice Management. Visual IQ for Lawyers, Olga’s fifth book will be published by the American Bar Association in 2023. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx
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Amazing talk Olga. I am an attorney and I do not read all my contracts. I just rented a car while traveling and I didn’t read the contract
It's time for a change. We need to move away from legal ignorance and prioritize informed decision-making. Lady Justice should become a servant leader, putting the needs of people first.
Bravo Olga!
Powerful talk Olga! Beautifully illustrated 🙌
Thank you,
Yasmine!
such interesting points Olga! WOW. It's true that we sign things all too easily.
Absolutely, especially when there's pages and pages of tiny words to get through!
I totally agree with the speaker about the problem with law not showing up where it's needed. It's so frustrating when you're trying to find specific legal information and all you get is irrelevant search results. We need a better way to access legal resources online that's tailored to our specific jurisdiction
I love this talk! I've never thought about law as an institution that I had the right to participate in, but ultimately it is a service!! One that every day people like me have the right to access.
watched - finally, thanks
Definitely agree, we have the right but the process of seeking legal action seems way more difficult than just copping whatever's happened
BRB WHILE I GO MAKE SURE I HAVEN'T SIGNED MY LIFE AWAY! - such a relevant and eye opening talk Olga - well done!
lol, Joe, whatever you do, do not sign away your precious life! You are a gem of a person!
What a great talk. Makes me want to read the fine print!
same, but I know I still won't 😅
Great message, Olga!
Thank you Bob!
Thank you Olga. The Law is meant to serve the people but it only works when we know our rights and work within it!
A friend of mine recently got in to an unfair situation with a real estate agent and he immediately sought litigation. The guy he spoke to just sent an email to the real estate office and they completely backed down, fully refunded the bond and deposit... everything! I was so impressed and it really changed my outlook on lawyers and that process, as has this talk. People need to be more aware that law is a service they have access to!
haha, me perhaps?
Olga is 100% correct we have all signed up for legal ignorance.
She makes some really interesting points about our relationship to the law, how we perceive and understand it. Glad I watched, thanks Olga.
Here here Olga! You absolute legend! Thank you for this very transparent and real life talk!
Spot on. Law is a service, an order in which we follow to thrive, it shouldn't be used the way it is now.
Olga, I just got a chance to listen in and it was FANTASTIC as well as EYE OPENING!! Wow, 50 Lawyers in a room and nobody reads the contract???
And the UCONN test where folks gave away the kiddo's...unknowingly of course 😂. .
As you went down all the major events in our lives and all the associated agreements that might be attached/required it was definitely illuminating how many times we need legal assistance and many don't know where it can be found....and even worse, potentially use the advice of someone online...yikes!!
You did a fantastic job highlighting that Law is not where we need it and that needs to change!
It was powerful and timely....well done Olga!!
Thank you, John! Disturbing, right?!
@@notestomylegalself Beyond Disturbing!! And I have been known to rush through reviewing contracts from time to time so I understand how it happens. Thx for illuminating it!!
PS. I got your book "Get on Board: Earning Your Ticket to a Corporate Board Seat", I will be diving into it later today!!
I don't know how many times I have signed my life away. But I will say now I do read it. This is such a powerful msg with examples. Your presence is powerful! Great job!
I genuinely chuckled that 50 lawyers, all happily signed without reading - says a lot about our conditioning!
I definitely agree that the legal industry should embrace this philosophy!
Fully agree Olga I don't think _anyone_ can remember the last time there were innovations to the legal sector
There are so many things we don't understand about the agreements we just click on! I'm all for having them expressed in a different way. Could you imagine if it was a short cartoon or series of emoji's like Olga demonstrated instead of a hug T&C panel we had to click through? Way more engaging.
This talk is so eye-opening! I had no idea that searching for legal information could be such a frustrating experience. It's ridiculous that you have to wade through irrelevant results and walls of text just to find what you need. We definitely need a more user-friendly approach to accessing legal knowledge
The examples of searching for answers in an abusive relationship or during an engagement show how law is often absent when we need it the most...
I remember seeing a docoumentary once about how the moment we have birth certificates, we are seen as a Corporation and especially under the Law, we are no longer seen as an individual but a private entity. We literally treat human's as if they are a business that has the education, comprehension and capacity to decipher these fine details when the majority, do not!
Lawyers need to be accountable, not just to their own profession, but to a public body.
Wow so many amazing points... I started planning a wedding in the last week and the way my targeted ads have changed is crazy! I've even had ones for sewing lessons! (probably off the back of searching for material), yet NOTHING for any of the legal side of it has come up.
I can't imagine how helpful it will be once the industry catches up with some of the advancements in tech that have been made.
Thanks Olga for this eye opening talk.
Olga is an inspiration.
So true! Love this talk Olga you make some really great points
good send appreciate it
What she talks about around the 6 and half minute mark is so interesting! It's so frustrating that that's the way those algorithms work but I imagine when you're trying to get information to help a situation like that it would just make you feel so hopeless.
I really respect Olga. She's coming from a place where she was an outsider and worked really hard to understand the parameters of what she had to operate within and now wants to help other people overcome those boundaries, it's all super admirable.
It's really amazing, much respect
The goal should be for the law to be helpful and of service to people. Technology can play a significant role in achieving that, but it requires a shift in mindset and priorities.
best visuals used in this talk! excellent presentation and very much needed. will be sharing
I loved everything about this talk, definitely sharing.
Thank you Olga. I can't imagine how difficult it would be to see people not using the law to help them and instead signing their lives away.
I am all for any process that can help make legal services more accessible. Sometimes I swear it feels like they make things difficult for regular people just for the sake of it
OMG Olga, thank you for putting this message in words others can understand !!!!!!!!
This is a great talk Olga, will definitely be sharing.
this beyond timely in my life right now, thank you for YOUR service Olga!
I use to be really paranoid about this stuff and I think it took 16 months of attempting to read ALL terms and conditions and the like....I cbf spending 10 years of my life reading that stuff when technically, as soon as a birth certificate was issue in my name, i became a corporate entity. good times. goooood times.
I'm all for this, I think anything that can help everyday people navigate the tough stuff with a little more ease is definitely worth discussing
And this is why we should be celebrating advancements like OpenAI, you can just copy and paste that contract into a chatbox and ask it to inform you of any implications or disservices that could arise from said agreement.
I love this talk Olga, as well as your commitment to the accessibility of law. Very noble.
The amount of money I've just handed over because I didn't even think about whether or not I had the right NOT to is just... embarrassing. So I couldn't agree with you more Olga, there needs to be a lot more reach and understanding!
What a powerful and necessary message Olga! Congratulations and well done. Absolutely loved the examples and illustrations to drive home each point. Sign me up to make law speak human and build systems that are more relevant 💥💥🤯
Such a great talk! what a powerful into! It is hard to believe that none of the lawyers had read the fine prints they had just signed! Such a powerful statement and what an amazing talk, Olga! 👏👏👏
This seems to be the exception rather than the rule!
This talk is brilliant Olga, I have a lot of admiration for you and the change you're advocating for.
Such an interesting concept, and I couldn't agree more!
This is awesome Olga! It's well beyond time for the perception of lawyers to shift back from soulless liars and towards public servants who are actually helpful for the wider public!
amazing talk!! and quite eye opening!
Honestly the idea of the legal industry actually thinking of us as customers and trying to give us 'good customer service' is amazing
This talk is amazing, I genuinely didn't know that law could be a service that offered so many helpful things and I wish I had known about that earlier in my life.
Brilliant talk and really quite informative for an old chap like me. I will be sharing with some people. Thank you Olga.
love this talk.
This was a reality check I definitely wasn't ready for, but so spot on.
Saving because I would dare say this is some of the most important information you can ensure to know.
there's a lot of truth here, this is a really good talk
This is a brilliant talk and thanks you Olga for bringing this to light in such an elegant way. I quite like that comparison between Santa & The Unicorn. There's so much to compare in how we simply believe. Good old Santa created a multi-billion dollar seasonal shopping spree. The Unicorn on the hand in today's market is a very rare and valuable privately owned business worth over $1Billion. Moral of the story, is perhaps we are all still children living in a make believe world, hanging on hope and prayer that something or someone will take care of us.
This is an amazing talk, Olga! Love it!
Thank you soooooooo much!
Hahaha I loved her opening story, definitely surprising for a bunch of lawyers.
Spot on I say. I have never read the fine print on anything from a services perspective i just want the service.
WELL DONE BRAVA
So cool!
Absolutely Olga! It's crazy just how twisted everything has become, like bizarro versions of what they're meant to be.
Great send, thanks Cat man
I feel like I am so well and beyond caring about the law - it seems that it's made to help the big guys, not us.
I have been thinking for a while now that we should be teaching children in grade school how to look over such things and ensure they are not signing their life away - we were raised to trust the powers that are at play but we all know better now....hopefully
Yep! she's 100% right.
What a very very valid talk this is. We fly blind in trust thinking the regulators will take care of us. For the most part how would you get a business license. Yes that's extremely naive.
'Impenetrable walls of text.' made me laugh a little too much, very relatable!
I feel like this has been an issue for a long time, even when I was a kid (30+ years ago) I remember if someone said 'you should be a lawyer' it was NOT a compliment.
I could be agreeing to give away my home and I'd never know! we need more accessible legal writing for sure.
Can I just say it's really cool to see a woman present this kind of information? Because it is!
Women make the best lawyers.... They actually make the best public servants. Fair, diplomatic and transparent. Love Olga for this.
what a remarkable woman.
even if I try to read through those agreements I usually have a fair amount of trouble understanding what I'm supposed to be agreeing to.
i get that
Oh man when she asked about reading the employment agreement and handbook I flipped out lol literally had to print out the agreement for a staff member this week after they tried to hit me with a 'that's not my job'
yeah, I admit, I've never read one of those agreements
I remember once getting an audible sigh from a woman at a walk-in clinic because I wanted to read the fine print before I signed something and I was just so surprised like oh sorry yeah how dare I exercise me rights? How dare I?
💯💯💯
I always read employment contracts, I feel more inclined to know my rights in a working environment... But social media, the doctor... No, no I haven't.
Marriage is a legal event that brings about significant changes, yet there's a lack of accessible legal information during the engagement phase. It's a missed opportunity to educate ourselves, especially considering how so many marriages end in another legal process...
I went through a period of 6 months where I was attempting to read all terms and conditions and it was exhausting.
Wow it's impressive that you even tried
After listening to Olga I'm not sure my life belongs to me. I may have signed it away. Repeatedly
The study mentioned about people agreeing to give up their firstborn and share their information with the NSA is both shocking and amusing. It shows how little attention we pay to what we're signing.
For a lawyer Olga sure is idealistic! It's a bit endearing really.
Thanks for the reminder as to why I don't download apps that ask you sign away your first born.
'informed consent is up there with santa claus, the tooth fairy and unicorns' - sadly so true.
The eviction notice example highlights the need for legal documents to be more layman-friendly. Walls of text and complex language only creates confusion and hinder understanding.
The law is not for the every day people. There's an episode in the last season of Shameless where Carl becomes a cop, hoping to ensure the South Side gets the care and justice it deserves only to find out - the force doesn't care, and it's a rule of thumb to not fine rich people - "Carl! We never stop someone when they're in a Merc!"
We need real people involved and in charge of changing the legal system. Designed by lawyers right now it is only aimed at enrichening lawyers.
I try not to think about it when I hit accept, sign... Now I am second guessing that.
"Informed consent is up there with santa claus, tooth fairy and unicorns" 😂😂
It's seems so strange to me that there are disclaimers and rules and terms of service for everything nowadays, very different to how things used to be
I certainly do NOT just sign everything handed to me.
I won't now...
Sometimes I wonder if it was designed this way for a reason - the fact that most people don't have the energy to be thorough when reading something that should be considered more important than it is.
Bruh that graphic at the 4:00 mark 😂🤣
I don't see how anyone could be unable to see the merit in what Olga is talking about here
Oops I sign everything. I hope when my will is read Amazon doesn't own me.