We had an issue where we couldn't connect to our bluetooth speakers. We rebooted the speakers (unplugged/plugged back in). We checked power, supply. The speakers would boot up fine, and make the little sound they make. Blue light was on. Power looked good, even checked it with a multimeter. Totally baffled. There really isn't much that can go wrong with these as they only have a few necessary parts. We could see the speakers on other devices, but we could not connect. The connection would time out. One day, someone was using a tablet that was rarely used that was plugged into the wall, about 15 feet from the speakers. They noticed that this was connected to the Herdio speakers via bluetooth. We turned off the bluetooth connection from this device and after that would were able to connect again from every other device. It turned out that every time we would reboot the speakers, this device would connect first. I was never able to figure out from Herdio how to fix an issue like this. Granted, it was our fault and that is how the bluetooth protocol works. Short of a way to de-authenticate all bluetooth devices trying to connect, I'm not sure how one would get around this. Regardless, I hope this jogs someones memory when they have some strange issue like this.
May I ask if your tablet is an Apple system? If it is, then it will have a problem that if you just disconnect the Bluetooth in the Quick Center, the background changes to white. In reality, Bluetooth is still not turned off and is in standby. You need to go to “Settings |” to turn off Bluetooth completely, so that he will not connect automatically.
Mine 601 still can t search... and when it shows up and want to connect it wants some stupid pin! im kinda upset and sad... can i some how fix it?
We had an issue where we couldn't connect to our bluetooth speakers. We rebooted the speakers (unplugged/plugged back in). We checked power, supply. The speakers would boot up fine, and make the little sound they make. Blue light was on. Power looked good, even checked it with a multimeter. Totally baffled. There really isn't much that can go wrong with these as they only have a few necessary parts.
We could see the speakers on other devices, but we could not connect. The connection would time out.
One day, someone was using a tablet that was rarely used that was plugged into the wall, about 15 feet from the speakers. They noticed that this was connected to the Herdio speakers via bluetooth. We turned off the bluetooth connection from this device and after that would were able to connect again from every other device. It turned out that every time we would reboot the speakers, this device would connect first.
I was never able to figure out from Herdio how to fix an issue like this. Granted, it was our fault and that is how the bluetooth protocol works. Short of a way to de-authenticate all bluetooth devices trying to connect, I'm not sure how one would get around this. Regardless, I hope this jogs someones memory when they have some strange issue like this.
May I ask if your tablet is an Apple system? If it is, then it will have a problem that if you just disconnect the Bluetooth in the Quick Center, the background changes to white. In reality, Bluetooth is still not turned off and is in standby. You need to go to “Settings |” to turn off Bluetooth completely, so that he will not connect automatically.
Or you can contact us at support@herdiotech.com.
@@herdiotech Thanks. Like I explained, our issue was that we didn't realize we had a device still connected.
hi, how do i connect herdio btx01 to a tv without bluetooth with quality audio?
Hi, If your TV has an Aux hole, try linking the amplifier with an Aux cable.