We appreciate you sharing this idea and suggestion with us. It would be very helpful if you'd provide your feedback here at this link to expedite the technological improvements you would like for the LG product you want: www.lg.com/us/support/email-to-president -Mishi
Can you please enable connecting bluetooth headphones with a shortcut on the remote (long press a number)? In general switching between audio outputs require a lot of menu navigation and I switch often.
Hi! We understand how important it is to quickly switch between audio inputs. As a continuously innovating company, we value your feedback! Should you be inclined to, feel free to let us know more here: spr.ly/6059RuJkP. We're always seeking to identify ways to improve your experience! ^Chris
I have a LG - 55" Class C2 Series OLED TV. I can initially pair my Bose bluetooth headphones with the TV but within about 10 minutes, I can no longer hear anything coming through. It still shows as connected. I've tried to reconnect using various methods, but nothing has worked. These headphones work fine and stay connected (paired) with iPhone or iPad but not with the TV so it is not a problem with the headphones. How can this be resolved? Can they connect using a cable??
Hi, Deborah! We want to provide a quick resolution for your issue with getting your 55" Class C2 Series OLED TV to connect to your Bluetooth headphones. In order to better assist you, we must switch to a platform that allows for back-and-forth conversation. Please shoot us a private message on Facebook or Twitter using @LGUSSupport, and we'll be pleased to see what we can do to help. You can also go to our support page: www.lg.com/us/support. Thank you! ^Rita
Hello Mickael, welcome to our LG US social media page, based on your recent posed, it seems you need an assistance, and regarding about your concern, I'm really sorry to hear that, but let me see what I can do for you. Please send us a private message together with your first and last name, address, Email address, phone number, model, and serial number of your unit, so that I can assist you further. ^Arnel
Hello Mickael, I'm passing by to check up your case, and this is regarding about your TV that say it has a 3.5mm headphone jack, but you never see it. Do you still need my assistance? If so just let me know. Is there anything else that I can help you with? ^Arnel
Hello Mickael, I'm passing by to check up your case, and this is regarding about your TV that say it has a 3.5mm headphone jack, but you never see it, and we never heard from you. If you have any other question, please don't hesitate to send us a message anytime, for now I'll go ahead and end our session. Again thank you very much and have a great day. ^Arnel
I am looking to upgrade my ten year old LG TV to the LG C4 42 inch OLED. I only use wired headphones though and never use speakers or soundbars or any other devices. Can you confirm if the C4 42 inch model has a wired headphone output? Also, if I select the wired headphone output (assuming it has one) do I still get the same audio delay options that I have available on my 10 year old LG, namely audio advance (-5) through to audio delay (+15). The reason I need this option is because my headphones add a 40 ms delay that I have to compensate for by setting the audio "delay" to -4 (effectively advancing the audio relative to the video). Without these options I would have to stick with my old set I am afraid. Thanks.
Hi there! Thank you so much for bringing that to our attention. In order for us to assist you thoroughly with your concern, could you please send us a private message on Facebook or Twitter via @LGUSSupport? Your satisfaction is important to us, and we want to ensure that we address your concern in the best possible way. -Ken
Hi, Abraham. Thank you for your inquiry. To better assist you with this matter, please send us a private message with the full model and serial number of your unit in order for us to check its specs. We'll look forward to assisting you! `Alice
When I connect to the TV I'm taken to sound share, it's reversed I am only able to listen to things playing on my phone through my TV not the other way round!! Maddening
Good day! My apology for the inconvenience that has caused you. No worries, I am here to assist you. In regards with your concern, please send us a private message at LG US Social Media Support Facebook Page. Thank you and have a lovely day. *Heise
My TV has the option for Internal TV Speakers + Headphone Audio, i use this to connect my subwoofer and together with the TV speakers i get superb sound, but now i cant control the volume of the sub because of the separate controls for headphones, is there a way to control both at the same time? could you guys push an update where you can select to pair the headphone and internal speakers volume control? i cant be the only one to supplement a TV with a subwoofer, seems like a pretty logical menu option to have..
Hello there. These are interesting questions about your TV. Please send us a private message via Facebook or Twitter with a handle @LGUSSupport and we'll be more than happy to answer your inquiries. Thank you!! -Kai
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product. Send us a private message with your contact information on Facebook or Twitter at @LGUSSupport, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Greetings! We at LG really enjoy giving you the ultimate customer experience; however, in order to help you more efficiently, we must migrate to a platform that enables two-way communication. We would love to see what we can do to help, so please send us a private message on Facebook or Twitter using the handle @LGUSSupport.
My headset has no bluetooth, only a usb-c dongle. Does anyone have an idea how to connect this to my LG CX OLED? It has no usb-c ports and I tried an adapter for the normal usb ports, but no dice either.
Hey there, it sounds like your LG OLED is not compatible with your wired headset. You can try using a Bluetooth transmitter to plug your headphones into and connect to your LG TV. Let us know how this works out. ~TammyJo
Hi, Do Li. Thank you for reaching out to us. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger (facebook.com/LGUSA/ ) ^Chad
@@lisajones4451 that was my point. You can't hitch head phones to the lg remote like I can with the roku remote....so I'd have to use wireless ear buds or get headphones with a 20 foot cord. The 2 lg tvs I have have awful audio no matter the settings.
Hi, Mike. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
I have a $8000 c3 lg oled tv with no audio jack for my floor standing speakers. The real reason you don't provide one is to save money. Not because the screens are bigger. How am i supposed to connect my speakers now??
Hi there. Please know that your feedback is critical to us and it helps us keep a fresh perspective on new ways to improve our services and future products. While it is common for most modern TVs to not include an audio jack, we want to ensure that your feedback gets heard by our appropriate team. When you get a chance, please send us your feedback through this link in the comment: www.lg.com/us/support/feedback
Who ever came up with the idea, that volume control is individual when using internal speakers, and headphones at the same time, should be fired! What a load of.... I cant connect my active speakers to the tv and control the volume and then using the internal speaker at the same time now... this is beyond stupid
Hello, We apologize for the inconvenience this situation has caused you. We can certainly empathize with the experience you've had, and we are committed to addressing your concerns in the best way possible. In order for us to provide you with the personalized assistance you deserve, we kindly ask that you send us a private message on any of our social media accounts. ^Ken
Hi, Allan. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.
@LGUSASupport if you guys want to fix something then please fix the HDMI handshake between the c2 55 inch tv and xbox series x.stop the error of wrong screen size, and thank you for repplying.
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary
Hi! The audio would be coming from whichever device your speaker has been connected to, so to change the language you'd need to choose something English from the input source. Be sure to let us know if this helped! ^Ian
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Click Here to Register Your LG Product: www.lg.com/us/mylg/product-registration
My headphones have a usb connection, is it possible for me to connect and how?
Did u find an answer?
I need an answer
@@alvinman5149 me too
@@e3rabi i need too 😢
There are many USB gaming headphones on the market, do you think there is a chance to add support for USB audio?
We appreciate you sharing this idea and suggestion with us. It would be very helpful if you'd provide your feedback here at this link to expedite the technological improvements you would like for the LG product you want: www.lg.com/us/support/email-to-president -Mishi
yes i trying to do this now. you found a solution
Can you please enable connecting bluetooth headphones with a shortcut on the remote (long press a number)?
In general switching between audio outputs require a lot of menu navigation and I switch often.
Hi! We understand how important it is to quickly switch between audio inputs. As a continuously innovating company, we value your feedback! Should you be inclined to, feel free to let us know more here: spr.ly/6059RuJkP. We're always seeking to identify ways to improve your experience! ^Chris
I have a LG - 55" Class C2 Series OLED TV. I can initially pair my Bose bluetooth headphones with the TV but within about 10 minutes, I can no longer hear anything coming through. It still shows as connected. I've tried to reconnect using various methods, but nothing has worked. These headphones work fine and stay connected (paired) with iPhone or iPad but not with the TV so it is not a problem with the headphones. How can this be resolved? Can they connect using a cable??
Hi, Deborah! We want to provide a quick resolution for your issue with getting your 55" Class C2 Series OLED TV to connect to your Bluetooth headphones. In order to better assist you, we must switch to a platform that allows for back-and-forth conversation. Please shoot us a private message on Facebook or Twitter using @LGUSSupport, and we'll be pleased to see what we can do to help. You can also go to our support page: www.lg.com/us/support. Thank you! ^Rita
Hello, am facing the same problem, do you know how to resolve it?@@LGUSASupport
My LG OLED65C8PUA says that it has a 3.5mm headphone jack.
WHERE IS IT?
It's not where it's showed in this video.
Hello Mickael, welcome to our LG US social media page, based on your recent posed, it seems you need an assistance, and regarding about your concern, I'm really sorry to hear that, but let me see what I can do for you. Please send us a private message together with your first and last name, address, Email address, phone number, model, and serial number of your unit, so that I can assist you further.
^Arnel
Hello Mickael, I'm passing by to check up your case, and this is regarding about your TV that say it has a 3.5mm headphone jack, but you never see it. Do you still need my assistance? If so just let me know. Is there anything else that I can help you with?
^Arnel
@@LGUSASupport yeah. I don't think I have one. the manual is wrong.
Hello Mickael, I'm passing by to check up your case, and this is regarding about your TV that say it has a 3.5mm headphone jack, but you never see it, and we never heard from you. If you have any other question, please don't hesitate to send us a message anytime, for now I'll go ahead and end our session. Again thank you very much and have a great day.
^Arnel
@@LGUSASupport You never answered the question.
I am looking to upgrade my ten year old LG TV to the LG C4 42 inch OLED. I only use wired headphones though and never use speakers or soundbars or any other devices. Can you confirm if the C4 42 inch model has a wired headphone output? Also, if I select the wired headphone output (assuming it has one) do I still get the same audio delay options that I have available on my 10 year old LG, namely audio advance (-5) through to audio delay (+15). The reason I need this option is because my headphones add a 40 ms delay that I have to compensate for by setting the audio "delay" to -4 (effectively advancing the audio relative to the video). Without these options I would have to stick with my old set I am afraid. Thanks.
Hi there! Thank you so much for bringing that to our attention. In order for us to assist you thoroughly with your concern, could you please send us a private message on Facebook or Twitter via @LGUSSupport? Your satisfaction is important to us, and we want to ensure that we address your concern in the best possible way.
-Ken
Can I pair Pulse 3d from PS5?
The model I have (UN7000) does not have Bluetooth or an auxiliary port, what can be done in that situation?
Hi, Abraham. Thank you for your inquiry. To better assist you with this matter, please send us a private message with the full model and serial number of your unit in order for us to check its specs. We'll look forward to assisting you! `Alice
When I connect to the TV I'm taken to sound share, it's reversed I am only able to listen to things playing on my phone through my TV not the other way round!!
Maddening
Good day! My apology for the inconvenience that has caused you. No worries, I am here to assist you. In regards with your concern, please send us a private message at LG US Social Media Support Facebook Page. Thank you and have a lovely day.
*Heise
My TV has the option for Internal TV Speakers + Headphone Audio, i use this to connect my subwoofer and together with the TV speakers i get superb sound, but now i cant control the volume of the sub because of the separate controls for headphones, is there a way to control both at the same time? could you guys push an update where you can select to pair the headphone and internal speakers volume control? i cant be the only one to supplement a TV with a subwoofer, seems like a pretty logical menu option to have..
Hello there. These are interesting questions about your TV. Please send us a private message via Facebook or Twitter with a handle @LGUSSupport and we'll be more than happy to answer your inquiries. Thank you!! -Kai
My LG tv has no bluetooth. How do I connect my earphones to it?
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product. Send us a private message with your contact information on Facebook or Twitter at @LGUSSupport, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Will aux on lg will power Bluetooth speaker?
Does mic work on Bluetooth headphones
Greetings! We at LG really enjoy giving you the ultimate customer experience; however, in order to help you more efficiently, we must migrate to a platform that enables two-way communication. We would love to see what we can do to help, so please send us a private message on Facebook or Twitter using the handle @LGUSSupport.
My headset has no bluetooth, only a usb-c dongle. Does anyone have an idea how to connect this to my LG CX OLED? It has no usb-c ports and I tried an adapter for the normal usb ports, but no dice either.
Hey there, it sounds like your LG OLED is not compatible with your wired headset. You can try using a Bluetooth transmitter to plug your headphones into and connect to your LG TV. Let us know how this works out. ~TammyJo
Why not make a remote with a headphone jack like roku? I hate the bluetooth ear buds. They fall out of my ears and are very uncomfortable.
Hi, Do Li. Thank you for reaching out to us. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger (facebook.com/LGUSA/ ) ^Chad
Get headphones instead
@@lisajones4451 that was my point. You can't hitch head phones to the lg remote like I can with the roku remote....so I'd have to use wireless ear buds or get headphones with a 20 foot cord. The 2 lg tvs I have have awful audio no matter the settings.
Where is settings on remote on lg tv 50pj350 4:20 4:25 4:26 4:26
how do i connect my gaming headset with dongle to a lg smart tv?
Hey there! At this time, LG TVs only support HDMI ARC, optical, or line-out for cable connections for audio output. ^Gaby
I have an LG UM69 web os 43 inch ultra high definition TV. model is from 2019 is it compatible to Bluetooth can anyone help
Hi, Mike. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
I have a $8000 c3 lg oled tv with no audio jack for my floor standing speakers. The real reason you don't provide one is to save money. Not because the screens are bigger. How am i supposed to connect my speakers now??
Hi there. Please know that your feedback is critical to us and it helps us keep a fresh perspective on new ways to improve our services and future products. While it is common for most modern TVs to not include an audio jack, we want to ensure that your feedback gets heard by our appropriate team. When you get a chance, please send us your feedback through this link in the comment: www.lg.com/us/support/feedback
Who ever came up with the idea, that volume control is individual when using internal speakers, and headphones at the same time, should be fired!
What a load of....
I cant connect my active speakers to the tv and control the volume and then using the internal speaker at the same time now... this is beyond stupid
Hello, We apologize for the inconvenience this situation has caused you. We can certainly empathize with the experience you've had, and we are committed to addressing your concerns in the best way possible.
In order for us to provide you with the personalized assistance you deserve, we kindly ask that you send us a private message on any of our social media accounts. ^Ken
Idiotic advert saying about short length lol, mynheadphones have a 10 feet cable.
Hi, Allan. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.
@LGUSASupport if you guys want to fix something then please fix the HDMI handshake between the c2 55 inch tv and xbox series x.stop the error of wrong screen size, and thank you for repplying.
Uhhh your video doesn't address the question here, and the title of the video even. Do better LG
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary
I think I connected a south park episode in Spanish to a speaker help 💀
Hi! The audio would be coming from whichever device your speaker has been connected to, so to change the language you'd need to choose something English from the input source. Be sure to let us know if this helped! ^Ian