Thank you so much for the video. I am trying to connect my AirPods to my Sony Bravia TV. Under bluetooth settings I can see the AirPods connected, but the audio still comes through the TV and not from the AirPods. Can you please advise what needs to be done? Thanks!
Hello, I have the bluetoot headset WH-1000X M3, I have tried pair my headset with my Google TV (It's a TCL L50P735) however I was unable to connect. I've followed the instructions from the video but the TV search and my WH1000XM3 is not listed in the list of dispositives. Anothers dispositives are listed (for example my Samsung buds). Can you help me?
Have a Sony XBR-75x850c tv and Sony WH-XB900N wireless headphones. Went through the process a few times and the TV just keeps saying searching for accessories after several minutes. Is the problem likely to be the TV or the Headphones? Both are in discover mode and the headphones are sitting right by the tv.
Hi d hart, Thank you for contacting Sony support, we're glad to assist you. You can connect Bluetooth headphones and enjoy TV sound through it if the TV supports the Advanced Audio Distribution Profile (A2DP). Please note that the Sony XBR-75X850C only supports Bluetooth Version 4.1. You may check the compatible model list for more information at www.sony.com/electronics/support/televisions-projectors/articles/00159290 You may consider using the Sony Wireless Transmitter WLA-NS7 (sold separately), so you can enjoy TV sound through Bluetooth headphones, please access this link for more information: www.sony.com/electronics/support/articles/00282388 Regards, Gerson
what is the easiest way to hokk up cordless headphones to an old KDS-R60XBR1 2006 TV? Picture is still great. I just sometimes need it louder than others like it
We have a XR-65A90J Master Series made in Mexico purchased and using in Canada. How can we pair 2 Wireless Headphones at the same time without using an external Bluetooth transmitter. We do not want to connect to a 3.5 output this would need to be unplugged every time when headphones are not being used.
Thank you for contacting Sony, we're glad to help you with this inquiry. Please note that you can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices, but just one device at a time. Using a third-party Bluetooth transmitter to have two devices at the same time, is not guaranteed to work. Please reply on the thread if you need or would like additional support. Regards, Ivan.
I tried him connect my WH-1000XM3 to my Sony Bravia VU 1 TV (KD65X7 5CH) even though the headphones were in pairing mode the TV did not find them. What do I need to do?
Thank you for contacting Sony support, we're glad to help you with this. You can pair some wireless headphones, speakers, or soundbars to your Android TV™ or Google TV™ through a Bluetooth® connection, however, the devices must be compatible. There are a few ways to check this, please access the following link for information on compatible devices: www.sony.com/electronics/support/articles/00159290 Please reply on the thread if you need or would like additional support. Regards, Ivan.
@@dddkkk6329 Thank you for providing the model number of your Sony TV. Upon checking, this Sony TV is a non-US/Canada model. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Regards, Sam
Is latency e.g. audio/video syncing an issue when using Bluetooth headphones? I have a Sony Master Series XR A90J, which Bluetooth headphones will have the best compatibility with my Sony TV? Thanks for the informative video!
Thank you for contacting Sony, we're glad to assist you with this inquiry. Absolutely yes, you can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). For more details on this, please access this link: www.sony.com/electronics/support/articles/00159290 Please reply on the thread if you need or would like additional support. Regards, Ivan.
I have the Sony - WH1000XM4 Headphones and they work perfect on my 2022 Samsung S95B OLED 4K Smart Television. I tried to pair them with my 2020 Samsung QLED 4K Smart Television and I couldn't get them to connect. I was using the Samsung earbuds but they hurt my ears and the battery last only for about 6 hours. The Sony WH1000XM4 battery life is about 19 hours. My question can I pair 2 different Samsung 4K Smart Televisions using the same Sony WH1000XM4 headphones?
Sir i have samsung galaxy buds live. And my tv is 43-X64L . The problem is my earbuds voice cuts off in between. Please help me. I also done clear cache setting and restart the tv but no solution. Please give me a solution apart from factory reset.
Greetings, and thank you for your comment. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Thanks, Ivan.
Can you guide me how to connect two XM4 headphones to the TV simultaneously (bluetooth multi point connect). I tried and it disconnect when I connect the other headphone. Model: Sony A80K. Thanks
Thank you for contacting Sony, we're glad to assist you with this. Please note that when using Bluetooth connection, you'll be able to connect a pair of headphones only. However, in case you want to have two or more pairs of headsets connected to the TV, you may consider getting our WH-RF400 Home Wireless Headphones which work by using Radio frequency, with this technology you can connect and use an unlimited number of headphones to one transmitter, for more details, access this link: www.sony.com/electronics/support/articles/00021533 WH-RF400 Home Wireless Headphones: electronics.sony.com/audio/headphones/headband/p/whrf400 Please reply on the thread if you need or would like additional support. Regards, Ivan.
I can pair my Bluetooth speaker with with tv ( youtube, OTT) but when i switch into HDMI ( DTH channels) the audio doesn't work.. and my tv model is sony Bravia 2021.
Thank you for contacting reaching out to SONY, we apologize for the inconvenience you're having. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information, please access this link: www.sony.com/electronics/support/articles/00159290 Hope this helps! Regards, Ivan.
Thank you for contacting Sony! We're glad to assist you with this inquiry. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information. You may find this information helpful: www.sony.com/electronics/support/articles/00159290 Please reply on the thread if you need or would like additional support. Regards, Ivan.
Hello.. I am trying to connect my Bose Sport Earbuds to a Sony Bravia 4K GB ATV3 .. it just does not locate them .. i have reboot the TV with no luck.. I am able to locate the buds on other TV and devices ok .. Can you assist me with some pointers or tips to try ? Thank you
Sony hate this one little trick! Sideload any BT scanner app to your tv (or search for one in google play). In this app, scan for BT devices and pair your headphones. Then it will show up in android BT settings as paired/connected devices, press connect and enjoy your wireless headphones on older sony android tvs. Note that headphone link settings in "Audio settings" might not work, mute your audio manually before connecting headphones to only play audio via headphones. Just sony software things 💀, dogshit support even for their own hardware (both tv and headphones).
Hi @daisylovesmoy, Thank you for contacting Sony support, we're glad to assist you! Please note that the Sony XR A90J supports Advanced Audio Distribution Profile (A2DP). So you can connect Bluetooth devices such as headphones or speakers and enjoy TV sound through those devices if they support (A2DP) Bluetooth profile. You may check the specifications of your Headphones to make sure they support that function. Access this link for more information: www.sony.com/electronics/support/televisions-projectors/articles/00159290 Regards, Gerson
Greetings and thank you for your comment. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Thanks, Ivan.
Hello,I have an KD-49XD7005 Bravia TV that doesn't have A2DP BT profile. It's there a solution to connect my Sony Wh-1000XM4 to it? Wireless ofcourse. Thank you
Hi Stefan Bugeac Thank you for contacting Sony support! We have noticed that the Sony KD-49XD7005 is not a USA/Canada model. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/ Regards, Gerson
Hii Does sony compatible tvs support other brands tws, like oneplus buds pro? I was looking to buy sonyx90k 2022 model.. but want to comfirm this before buying it.
Hi Amey Surve, Thank you for the inquiry! The built-in Bluetooth feature of the X90K only supports Bluetooth audio devices such as headphones or speakers and they must be compatible with A2DP (Advanced Audio Distribution Profile) Bluetooth profile. Regards, David
Greetings and thank you for your message. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Thanks, Ivan.
Thank you for contacting Sony, we're glad to assist you with this. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information: www.sony.com/electronics/support/articles/00159290 Hope this helps! Regards, Ivan.
Hi Irshad Ali PS, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Thanks! Jay
Hi,there i have sony bravia tv w66f dosen’t have bluethooth device ,how can i make bluethooth device.i had about bluethooth usb device which can enable it acquire Bluetooth.which especially can u advice me to buy that work with Sony Bravia tv
HI Rubanga Kene Samuel , Thank you for the inquiry! Your TV models looks like a non-US model. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Regards, David
Hi Km Sumon, Thank you for contacting Sony support, we're sorry for the issue you're having connecting your WH-1000XM4 to your Sony BRAVIA TV. To isolate and hopefully resolve this issue, try initializing the headset to restore factory settings by following the steps provided on this link: helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html We also recommend restarting your TV with the remote control by following the steps provided on this other link: helpguide.sony.net/tv/jusltn1/v1/en-003/08-01_03.html?hl=restar Please reply on the thread if you need or would like additional support! Regards, Gerson.
Is the KDL-43W809C Bravia 2015 TV compatible with the WH-1000XM3 Bluetooth headphones? I cannot seem to get the TV to detect the headset when I put both into pairing mode.
Thank you for contacting Sony, we're glad to assist you with this inquiry. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the following link for more information: www.sony.com/electronics/support/articles/00159290 Regards, Ivan.
Thank you for considering Sony! You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information. For more information, please access this link: www.sony.com/electronics/support/articles/00159290 Regards, Ivan.
Hi John. We’d love to help you out! Could you please tell us the model number of your TV so we can better assist you? To locate the number, refer to the link below. www.sony.com/electronics/support/articles/S1F0264?layout=standalone -Jess
Hi BROcode, Thank you for contacting Sony support, we're sorry for the issue that you're having! Please provide us with the exact model number of your Sony TV, so we can better assist you. Refer to the following link for the steps to locate the TV model number: www.sony.com/electronics/support/articles/S1F0264?layout=standalone Regards, Gerson
Hi Codrin Humeniuc, Thank you for contacting Sony support, we're glad to assist you! The Sony XBR-65X850D only supports Version 4.1 HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/3DSP (3D GLASSES)/SPP (Serial Port Profile), so A2DP is not supported by this TV. You may access the following link for more information about the TV's compatible with A2DP: www.sony.com/electronics/support/televisions-projectors/articles/00159290 You may consider using the Sony WLA-NS7 Wireless TV Adapter, so you can enjoy TV sound through headphones, please access this link for more details: electronics.sony.com/audio/headphones/headphone-accessories/p/wlans7 Regards, Gerson
Greetings and thank you for your post. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Thanks, Ivan.
I have a Sony xbr-65x81ch and when I search for my headphone it doesn't find any . And I have tried a few BT headphones . My main headphones are Wyze. Any help would be appreciated-Thanks
Thank you for contacting Sony support, we're glad to assist you. You can connect Bluetooth devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Please note that Bluetooth headphones cannot be connected to the Sony XBR-65X81CH, as it does not support the Advanced Audio Distribution Profile (A2DP). You may access this link and check the compatible model list for more information, www.sony.com/electronics/support/articles/00159290 . You may also consider using the Sony WLA-NS7 Wireless TV Adapter to enjoy TV sound through Bluetooth headphones. Please access the following links for more information: www.sony.com/electronics/support/res/manuals/5030/14b2e22467c30df3970afd2a24916c49/50304291M.pdf electronics.sony.com/audio/headphones/headphone-accessories/p/wlans7 Please reply on the thread if you need or would like additional support. Regards, Gerson.
Thank you for considering Sony! Please note that when using Bluetooth connection, you'll be able to connect a pair of headphones only. However, in case you want to have two or more pairs of headsets connected to the TV, you may consider getting our WH-RF400 Home Wireless Headphones which work by using Radio frequency, with this technology you can connect and use an unlimited number of headphones to one transmitter, for more details, access this link: www.sony.com/electronics/support/articles/00021533 WH-RF400 Home Wireless Headphones: electronics.sony.com/audio/headphones/headband/p/whrf400 Regards, Ivan.
Hi Yogi M S B, On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Regards, David
Nope tried this and it’s still not working I’ve tried every troubleshooting I can. We’ve 2 Sony Bravia tvs on upstairs one down. The headphones pair downstairs not upstairs. I’ve made sure to un pair everything. Can anyone help me please before I go to the expense of buying another pair
Thank you for contacting Sony. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information: www.sony.com/electronics/support/articles/00159290 Hope this helps! Regards, Ivan.
Hi Naveen Ulavala, Thank you for the inquiry! You can experience listening to music recorded in 360 Reality Audio when you use Sony headphones. Furthermore, if you use Sony headphones which supports the personalization function, you can experience sound that is extremely real and immersive by performing 360 Reality Audio Setup using the Headphones Connect app. This video tutorial provides details and setup information for 360 Reality Audio for your headphones. For more information on the setup app and compatible headphones, refer to What is the Sony | Headphones Connect app?.: www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00258579. Hope this helps! Jay
Thank you for contacting Sony! To better assist you, please provide us with the model number of your Sony headset. How to find your model: www.sony.com/electronics/support/articles/S1F0264?layout=standalone Regards, Ivan.
Hello, I have a Sony Bravia VU1 and when I try to pair the TV to my JBL TUNE750BTNC Bluetooth headset, it does not appear on the TV. The headset profiles are: A2DP v1.2, AVRCP v1.5,HFP v1.6, HSP v1.2. Bluetooth version 4.2. Bluetooth frequency: 2.402GHz-2.48GHz. The purpose of my attempts is because the PS5 doesn’t allow headsets therefore I’m trying to connect them to the TV. Please advise me 🙏🏼
Hi Wael Alkhalaf, Thank you for contacting Sony support, we're glad to assist you! Please provide us with the exact model number of your Sony TV, so we can better assist you. Refer to the following link for the steps to locate the TV model number: www.sony.com/electronics/support/articles/S1F0264?layout=standalone Regards, Gerson
Hi @santoshverulkar3841, Greetings, and thank you for your comment. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Regards, Gerson
Hi Yuva DNC, Thank you for contacting Sony support, we're sorry for the issue you're having! On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Regards, Gerson.
Thank you for contacting Sony support, we're glad to assist you with this inquiry. To connect Bluetooth headphones to your Sony TV, it requires A2DP (Advanced Audio Distribution Profile) Bluetooth profile. The Sony Bravia XBR-55X850D supports a different Bluetooth profile, which is version 4.1 HID (mouse/keyboard connectivity). Please access this link to check the TV supported models with A2DP Bluetooth profile. www.sony.com/electronics/support/articles/00159290. Please reply on the thread if you need or would like additional support. Regards, Gerson.
Hi Dennis, thank you for reaching out to us. To best assist you, kindly provide the model number of your TV? Ref: www.sony.com/electronics/support/televisions-projectors/articles/00121074 Regards, Erin
Hi..I have a Sony XBR-43X800E TV. I’ve tried to pair my Sony WH-CH710N wireless headphones and it just keeps searching to pair it up. I know how to pair these wireless headphones as I’ve done it with another newer, bigger Sony TV in the living room. Any suggestions or are they not compatible?
Thank you for contacting Sony support, we're glad to assist you with your inquiry! You can connect Bluetooth headphones to enjoy TV sound through that device if the TV supports the Advanced Audio Distribution Profile (A2DP). Please note that the Sony XBR-43X800E does not support Advanced Audio Distribution Profile (A2DP), it only supports Version 4.1; HID (mouse/keyboard connectivity). Please access the following link and refer to Applicable Products and Categories for more information: www.sony.com/electronics/support/televisions-projectors/articles/00159290 You may consider using the Sony WLA-NS7 Wireless Transmitter to enjoy TV sound through Bluetooth headphones, access the following link for more details: electronics.sony.com/audio/headphones/headphone-accessories/p/wlans7 Regards, Gerson.
How to Connect MULTIPLE Bluetooth headphones 🎧🎧 to the Bravia3 TV 📺?? If MULTIPLE Bluetooth headphones 🎧 🎧 cannot be connected I will have to return the Bravia3 TV and buy Samsung or LG that has such a feature.
@@nikostsigaridas7813 Thank you for considering Sony! Please note that when using Bluetooth connection, you'll be able to connect a pair of headphones only. However, in case you want to have two or more pairs of headsets connected to the TV, you may consider getting our WH-RF400 Home Wireless Headphones which work by using Radio frequency, with this technology you can connect and use an unlimited number of headphones to one transmitter, for more details, access this link: www.sony.com/electronics/support/articles/00021533 WH-RF400 Home Wireless Headphones: electronics.sony.com/audio/headphones/headband/p/whrf400 Regards, Ivan.
Hi Raoul Recendez, Thank you for the inquiry! Yes, you can connect the WH-1000XM5 to your A80J TV via Bluetooth (A2DP profile). Bluetooth wireless technology operates within a range of about 10 m (30 feet). The maximum communication distance may vary depending on the presence of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment. Regards, David
Thank you for contacting Sony support, we're glad to assist you with this inquiry. If you have a pair of Bluetooth headphones with A2DP compatibility (which is A LOT of them), then you should be able to connect them to your Sony TV. Check the specifications of your device on the model support page to confirm if your TV and headphones, speakers, or soundbar support the A2DP (Advanced Audio Distribution Profile) Bluetooth profile. We'll recommend checking this link for more details on this: www.sony.com/electronics/support/articles/00159290 Please reply on the thread if you need or would like additional support. Regards, Ivan.
Thank you for considering Sony, we are glad to assist you with this inquiry. Please note that at the moment you'll be able to connect one headset at a time via Bluetooth. However, you may consider trying our Radio Frequency headphones which in case you want to enjoy the sound from the TV with someone else these headphones are the best option. You can connect and use an unlimited number of headphones to one of the Radio Frequency transmitters. For more details on what models are compatible with these types of connections, access this link: www.sony.com/electronics/support/articles/00021533 Hope this helps! Regards, Ivan.
@@SonySupportUSA Thanks for the reply. This is interesting and I'm curious about it. However this is new to me this radio frequency headsets. I'm trying to search youtube videos about it rightnow and how can I setup it with my Sony Bravia TV. Also if you have any links or official setup guide for this on hownto use radio fequency headsets and setup multiplw headsets please share it here as well. Again thanks for your support.
@@yshish5286 Thank you for replying. Absolutely yes, we have an official video on how to set up the model WHRF400, when connecting two or more headphones, the process will be almost the same. You only need to have one RF transmitter, then turn on both headphones, so they can connect. If you would like more details, access these links: How to Connect Your WH-RF400 Home Theater Headphones to Your TV: ruclips.net/video/VkzUkVtI79E/видео.html Operations instructions: www.sony.com/electronics/support/res/manuals/4743/da265ba85491320863fd7b2651202bb7/47438071M.pdf Regards, Ivan.
Thank you for contacting Sony support, we're glad to help you with this inquiry. You can connect Bluetooth® devices such as headphones or speakers (just one Bluetooth device at a time) and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information. Please access this link for more information: www.sony.com/electronics/support/articles/00159290 However, if you're looking to get sound on two pairs of headphones you can connect and use an unlimited number of headphones to one TMR-RF912R, TMR-RF925R, TMR-RF970R, TMR-RF985R, TMR-RF995R, or TMR-WHRF400 transmitter. For more details on these models, access this link: www.sony.com/electronics/support/articles/00021533 Hope this helps! Regards, Ivan.
Total nonsense, it didn't work at all on my TV. Support didn't have any information, nothing written on website. For me Sony is a scam and very bad quality for very high price. I'm sure this was my last product from this brand. Samsung is way better. I don't need tour advice about listening on my headphones is better than on this poor TV speakers but unfortunately it didn't work at all with my Bose headphones. Sony is same great like iPhone, not compatible with anything but user should be proud coz has not compatible unit! Congratulations and keep going this way, it leads you the same way as Nokia goes.
@@NoName-hc6ox same for me when i fucking realized that we cannot use BOTH TV USB port in the same time ! only one at time !! NON-SENSE !!! WHY SONY INSTALL / OFFER TWO USB PORT THEN IU!U$!RY!!#&#@%*%#
I'm using bose 700 and from headphones I'm sharing sound to another bose headphone it's a feature in bose headphones so we can share to any no of devices like that working with my sony tv
Hi...just bought JBL Tune760 and trying to pair them to my Sony XBR 750X800G and it won't pair. I tried rebooting my tv and didn't work either. I paired my headphone to my cell Samsung S32 but that's it...won't pair to anything else. Any help would be appreciated...
Hi @hellraiser1951, Thank you for contacting Sony support, we're glad to assist you! Please note that the Sony XBR-75X800G only supports (mouse/keyboard connectivity) Bluetooth profile, and Advanced Audio Distribution Profile (A2DP) is required to enjoy TV sound through Bluetooth headphones. Please access the following link for more information about the Sony devices that support A2DP Bluetooth profile: www.sony.com/electronics/support/televisions-projectors/articles/00159290 We'd like to recommend using the Sony WLA-NS7 Wireless TV Adapter, so you can enjoy TV sound through Bluetooth headphones. Please check this link for more details: electronics.sony.com/audio/headphones/headphone-accessories/p/wlans7 Regards, Gerson
My Sony TV won't detect my Beats Studio 3 headphones for some reason. I've tried resetting my headphones and rebooting the TV but the TV still won't detect them. Anything else I can try?
Thank you for contacting Sony. Please note that you can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list in this link: www.sony.com/electronics/support/articles/00159290 Regards, Ivan.
Hi Haidar Ali, We do apologize for the inconvenience. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Regards, David
Hello, I have an Sony X90H and I would like to buy some Airpods Pro, but I don't know if I can connect them to the TV. If the connection is possible, can you hear the spatial sound that Netflix added to its movies ? And how about lip sync ?
Hi Rob 700 . Thank you for contacting Sony support, we're glad to assist you. Please provide us with the complete model number of your Sony TV, so we can better assist you. Refer to this link for the steps to locate the TV model number, www.sony.com/electronics/support/televisions-projectors/articles/00121074 Regards, Gerson.
Hi Rob 700. Thank you for replying, unfortunately the Sony XBR65X905H is not a USA/CA model. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/ Regards, Gerson.
I have an XBR55X850G. Today I connected my bluetooth earbuds to the TV and I could hear sound but the bluetooth remote became erratic and unusable. The earbuds are inexpensive Bluetooth 5.0 with built in microphone aptx compatible.
Hi Anthony Casorso, Thank you for the inquiry. Unfortunately, we cannot guarantee the full operation of any Bluetooth headphones remote. Thank you for understanding. Regards, David
@@SonySupportUSA I think you misunderstand. The XBR55X850G comes with a bluetooth remote to operate the TV. This is an original Sony product provided with the television set. When I connect the bluetooth earbuds, the Sony remote stops working.
Hi@@anthonycasorso6170, Sorry for the confusion. For more details about your concern. Please check these articles below. www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x850g/articles/00177720 helpguide.sony.net/tv/gusltn2/v1/en-003/04-06_01.html For further assistance, you can also contact us through our website, please find Sony Electronic’s Support information: Go to sony.com > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" > click on “Chat Now” or you can call us directly in the phone number under “Phone Support” Regards, David
Greetings and thank you for your comment. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Thanks, Ivan.
Hi Rob Benes, Thank you for the inquiry and we do apologize for the inconvenience. Please provide the complete model number of your Sony TV so we can further assist you. Regards, David
Thank you for contacting Sony support, we're glad to assist you with this inquiry. If you have a pair of Bluetooth headphones with A2DP compatibility (which is a lot of them), then you should be able to connect them to your Sony TV. Check the specifications of your device on the model support page to confirm if your TV and headphones, speakers, or soundbar supports the A2DP (Advanced Audio Distribution Profile) Bluetooth profile. We'll recommend checking this link for more details on this: www.sony.com/electronics/support/articles/00159290 Please reply on the thread if you need or would like additional support. Regards, Ivan.
Hi ESL Zoo, Thank you for contacting Sony support, we're sorry for the issue you're having. Please provide us with the exact model number of your Sony TV, so we can better assist you. Refer to this link for the steps to locate the TV model number, www.sony.com/electronics/support/articles/S1F0264?layout=standalone . We're looking forward to your reply! Regards, Gerson.
Hi Annamarie T., Thank you for the inquiry! In order to hear sound from headphones and the TV speakers at the same time when watching your TV, the source device must have multiple audio outputs: www.sony.com/electronics/support/articles/00049501. Hope this helps! Jay
Hi Ananth Arunasalam , Thank you for the inquiry! It looks like your TV model is a non-US model. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region. Due to proximity, they are in a better position to respond to your questions or concerns. www.sony-asia.com/locale-selector?hpid=countryselector%3AAsiaPacific Regards, David
Hi HARSH JOSHI, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Regards, Sam
Thank you for contacting Sony support, we're glad to help with this inquiry. Please note that for this particular model the feature to get sound from TV speakers and Bluetooth headphones is not available, however, there is an option where you can connect wired headphones and still get sound from TV speakers at the same time. To output sound from both the TV speakers and an audio device: Connect your audio device (headphones) to the DIGITAL AUDIO OUT port. For more details, you can access this link www.sony.com/electronics/support/articles/00201347 The headphones model applicable for this connection is the WHL600: helpguide.sony.net/mdr/whl600/v1/en/contents/TP0001628870.html Hope this helps! Regards, Ivan.
Since I'm the only one somewhat hard of hearing in our household, can I hook up my Airpod Pro via Bluetooth while the rest of the family can still hear the audio through the normal speakers?
Hi Corky Akins, It depends on your Sony television. May we know the exact model number of your Sony TV so we can check? If you're having hard time finding it, you may find this article helpful. www.sony.com/electronics/support/articles/S1F0264 Regards, David
Thank you for considering Sony! Please note that when using Bluetooth connection, you'll be able to connect a pair of headphones only. However, in case you want to have two or more pairs of headsets connected to the TV, you may consider getting our WH-RF400 Home Wireless Headphones which work by using Radio frequency, with this technology you can connect and use an unlimited number of headphones to one transmitter, for more details, access this link: www.sony.com/electronics/support/articles/00021533 WH-RF400 Home Wireless Headphones: electronics.sony.com/audio/headphones/headband/p/whrf400 Regards, Ivan.
Thank you for considering Sony! We're glad to assist you with this inquiry. Whether the TV can output sound from TV speakers and headphones or an audio device simultaneously and the method for setting that up differs depending on the TV model. For information on this and also a list of compatible models, access this link: www.sony.com/electronics/support/articles/00049501 Hope this helps! Regards, Ivan.
2020 Sony KD75x80h doesn't have Bluetooth software to connect Bluetooth headset. Very poor Sony wont buy you again.
Can you listen via the BT headphones, and yet have the TV sound via a sound bar that has the ARC cable attached?
Thank you. I had no idea of this option and this is a game changer.
Thank you so much for the video. I am trying to connect my AirPods to my Sony Bravia TV. Under bluetooth settings I can see the AirPods connected, but the audio still comes through the TV and not from the AirPods. Can you please advise what needs to be done? Thanks!
I have a Sony 55" X90K I got in 2022. Will this apply to my TV or do I need the Sony Wireless TV adapter?
Thanks. Perfect! My wife gave me these headsets as a gift.
Changed everything, watching tv, playing games, ambient sounds like im in the movie or game...Thanks
Hello, I have the bluetoot headset WH-1000X M3, I have tried pair my headset with my Google TV (It's a TCL L50P735) however I was unable to connect. I've followed the instructions from the video but the TV search and my WH1000XM3 is not listed in the list of dispositives. Anothers dispositives are listed (for example my Samsung buds).
Can you help me?
Have a Sony XBR-75x850c tv and Sony WH-XB900N wireless headphones. Went through the process a few times and the TV just keeps saying searching for accessories after several minutes. Is the problem likely to be the TV or the Headphones? Both are in discover mode and the headphones are sitting right by the tv.
Hi d hart,
Thank you for contacting Sony support, we're glad to assist you. You can connect Bluetooth headphones and enjoy TV sound through it if the TV supports the Advanced Audio Distribution Profile (A2DP). Please note that the Sony XBR-75X850C only supports Bluetooth Version 4.1. You may check the compatible model list for more information at www.sony.com/electronics/support/televisions-projectors/articles/00159290
You may consider using the Sony Wireless Transmitter WLA-NS7 (sold separately), so you can enjoy TV sound through Bluetooth headphones, please access this link for more information: www.sony.com/electronics/support/articles/00282388
Regards,
Gerson
How to connect my earbud with Sony TV I hear better and still allow others to hear from TV?
WOW 👑 SONY GOD FOREVER#1 ✌️ 👑
Thanks ma'am for making this video 😊☺️😊
It would be nice if you could do this with SONY Playstation headphones.......
Phenomenal presentation! She might have just sold me on this
Done all of the above, my M3’ connected, however, no sound out of headphones, still coming from my audio system, please advise?
What the last guy said! 🥰
what is the easiest way to hokk up cordless headphones to an old KDS-R60XBR1 2006 TV? Picture is still great. I just sometimes need it louder than others like it
can I pair two headphones?
Can I use 2 different headphones at the same time?
We have a XR-65A90J Master Series made in Mexico purchased and using in Canada. How can we pair 2 Wireless Headphones at the same time without using an external Bluetooth transmitter. We do not want to connect to a 3.5 output this would need to be unplugged every time when headphones are not being used.
Thank you for contacting Sony, we're glad to help you with this inquiry. Please note that you can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices, but just one device at a time. Using a third-party Bluetooth transmitter to have two devices at the same time, is not guaranteed to work.
Please reply on the thread if you need or would like additional support.
Regards,
Ivan.
I tried him connect my WH-1000XM3 to my Sony Bravia VU 1 TV (KD65X7 5CH) even though the headphones were in pairing mode the TV did not find them. What do I need to do?
Thank you for contacting Sony support, we're glad to help you with this. You can pair some wireless headphones, speakers, or soundbars to your Android TV™ or Google TV™ through a Bluetooth® connection, however, the devices must be compatible. There are a few ways to check this, please access the following link for information on compatible devices: www.sony.com/electronics/support/articles/00159290
Please reply on the thread if you need or would like additional support.
Regards,
Ivan.
I got the same headphones and a Bravia tv with Chromecast but following the same steps and the MX doesn’t come up… 😢 PLEASE HELP! 🙏🏻
Hi.. recently I try to connect X75K TV with Sony LinkbudS.. however I'm only hearing one-sided..please advise..tq in advance.
Me and my wife want to use 2 headphones in the same time
How can we do that ?
Can we connect 2 headphones to the tv at the same time?
Think yes.
Hi Ddd Kkk, May we have the exact model number of your BRAVIA TV? -Vincent
@@SonySupportUSA X9500G
@@dddkkk6329 Thank you for providing the model number of your Sony TV. Upon checking, this Sony TV is a non-US/Canada model. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Regards,
Sam
Is latency e.g. audio/video syncing an issue when using Bluetooth headphones? I have a Sony Master Series XR A90J, which Bluetooth headphones will have the best compatibility with my Sony TV? Thanks for the informative video!
Thank you for contacting Sony, we're glad to assist you with this inquiry. Absolutely yes, you can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP).
For more details on this, please access this link: www.sony.com/electronics/support/articles/00159290
Please reply on the thread if you need or would like additional support.
Regards,
Ivan.
I have the Sony - WH1000XM4 Headphones and they work perfect on my 2022 Samsung S95B OLED 4K Smart Television. I tried to pair them with my 2020 Samsung QLED 4K Smart Television and I couldn't get them to connect. I was using the Samsung earbuds but they hurt my ears and the battery last only for about 6 hours. The Sony WH1000XM4 battery life is about 19 hours. My question can I pair 2 different Samsung 4K Smart Televisions using the same Sony WH1000XM4 headphones?
With x90L model , audio output switch across TV speakers and Bluetooth is not working correctly.. Changing the source is not working
Can I pair both devices WH 1000x M4 + KD 43X7500H
This really helped!
Sir i have samsung galaxy buds live. And my tv is 43-X64L . The problem is my earbuds voice cuts off in between. Please help me. I also done clear cache setting and restart the tv but no solution. Please give me a solution apart from factory reset.
My tv settings don’t look like that
I cant connect my headphones??
EP650
my TV is KD-65H8000X is it support headphones?
Greetings, and thank you for your comment. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Thanks,
Ivan.
Do the M3’ work?
Can I connect snenisser hd 350 bt
I got these xm4 headphones awesome headphones
Beats Studio couldn’t connect
My Bluetooth realme neckband connected to my sony 43*64l volume function working but not audiable.
Can you guide me how to connect two XM4 headphones to the TV simultaneously (bluetooth multi point connect). I tried and it disconnect when I connect the other headphone. Model: Sony A80K. Thanks
Thank you for contacting Sony, we're glad to assist you with this.
Please note that when using Bluetooth connection, you'll be able to connect a pair of headphones only. However, in case you want to have two or more pairs of headsets connected to the TV, you may consider getting our WH-RF400 Home Wireless Headphones which work by using Radio frequency, with this technology you can connect and use an unlimited number of headphones to one transmitter, for more details, access this link: www.sony.com/electronics/support/articles/00021533
WH-RF400 Home Wireless Headphones: electronics.sony.com/audio/headphones/headband/p/whrf400
Please reply on the thread if you need or would like additional support.
Regards,
Ivan.
I can pair my Bluetooth speaker with with tv ( youtube, OTT) but when i switch into HDMI ( DTH channels) the audio doesn't work.. and my tv model is sony Bravia 2021.
Thank you for contacting reaching out to SONY, we apologize for the inconvenience you're having. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information, please access this link: www.sony.com/electronics/support/articles/00159290
Hope this helps!
Regards,
Ivan.
Does it work with samsung tv’s
Thank you for contacting Sony! We're glad to assist you with this inquiry. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information. You may find this information helpful: www.sony.com/electronics/support/articles/00159290
Please reply on the thread if you need or would like additional support.
Regards,
Ivan.
Very helpful
Hello.. I am trying to connect my Bose Sport Earbuds to a Sony Bravia 4K GB ATV3 .. it just does not locate them .. i have reboot the TV with no luck.. I am able to locate the buds on other TV and devices ok .. Can you assist me with some pointers or tips to try ? Thank you
Sony hate this one little trick! Sideload any BT scanner app to your tv (or search for one in google play). In this app, scan for BT devices and pair your headphones. Then it will show up in android BT settings as paired/connected devices, press connect and enjoy your wireless headphones on older sony android tvs. Note that headphone link settings in "Audio settings" might not work, mute your audio manually before connecting headphones to only play audio via headphones. Just sony software things 💀, dogshit support even for their own hardware (both tv and headphones).
Anyone connects Galaxy buds to a90j? Want to know if I can connect before I buy
Hi @daisylovesmoy,
Thank you for contacting Sony support, we're glad to assist you! Please note that the Sony XR A90J supports Advanced Audio Distribution Profile (A2DP). So you can connect Bluetooth devices such as headphones or speakers and enjoy TV sound through those devices if they support (A2DP) Bluetooth profile. You may check the specifications of your Headphones to make sure they support that function.
Access this link for more information: www.sony.com/electronics/support/televisions-projectors/articles/00159290
Regards,
Gerson
While connect ing to headphones the latency in audio
How to connected Sony X80J
Greetings and thank you for your comment. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Thanks,
Ivan.
Hello,I have an KD-49XD7005 Bravia TV that doesn't have A2DP BT profile. It's there a solution to connect my Sony Wh-1000XM4 to it? Wireless ofcourse. Thank you
Hi Stefan Bugeac
Thank you for contacting Sony support! We have noticed that the Sony KD-49XD7005 is not a USA/Canada model. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/
Regards,
Gerson
Hii
Does sony compatible tvs support other brands tws, like oneplus buds pro?
I was looking to buy sonyx90k 2022 model.. but want to comfirm this before buying it.
Hi Amey Surve,
Thank you for the inquiry! The built-in Bluetooth feature of the X90K only supports Bluetooth audio devices such as headphones or speakers and they must be compatible with A2DP (Advanced Audio Distribution Profile) Bluetooth profile.
Regards,
David
Medam sony kdl w800c android tv how to connect bluetooth plz update
Greetings and thank you for your message. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Thanks,
Ivan.
I have a Sony Bravia KDL-43W800C and my headphones cannot connect to the TV. I have Sony headphones WF-1000XM4 and WH1000XM3.
Thank you for contacting Sony, we're glad to assist you with this. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information: www.sony.com/electronics/support/articles/00159290
Hope this helps!
Regards,
Ivan.
Can you tell me the bluetooth headset that can be used with KD-43 X74 2021 model SONY TV?
Hi Irshad Ali PS, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Thanks! Jay
Hi,there i have sony bravia tv w66f dosen’t have bluethooth device ,how can i make bluethooth device.i had about bluethooth usb device which can enable it acquire Bluetooth.which especially can u advice me to buy that work with Sony Bravia tv
HI Rubanga Kene Samuel
,
Thank you for the inquiry! Your TV models looks like a non-US model. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Regards,
David
I can't connect my Head phone WH-1000-XM4 to X85K model TV
Showing only searching
Hi Km Sumon,
Thank you for contacting Sony support, we're sorry for the issue you're having connecting your WH-1000XM4 to your Sony BRAVIA TV. To isolate and hopefully resolve this issue, try initializing the headset to restore factory settings by following the steps provided on this link: helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html
We also recommend restarting your TV with the remote control by following the steps provided on this other link: helpguide.sony.net/tv/jusltn1/v1/en-003/08-01_03.html?hl=restar
Please reply on the thread if you need or would like additional support!
Regards,
Gerson.
Is the KDL-43W809C Bravia 2015 TV compatible with the WH-1000XM3 Bluetooth headphones?
I cannot seem to get the TV to detect the headset when I put both into pairing mode.
Thank you for contacting Sony, we're glad to assist you with this inquiry. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the following link for more information: www.sony.com/electronics/support/articles/00159290
Regards,
Ivan.
I have the latest Sony Bravia smart tv still there’s no setting for Bluetooth or I’m not able to find it somehow
Thank you for considering Sony!
You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information. For more information, please access this link: www.sony.com/electronics/support/articles/00159290
Regards,
Ivan.
I have a Sony Bravia 4K UR1 TV. Can I connect to Apple AirPods Pros?
Hi John. We’d love to help you out! Could you please tell us the model number of your TV so we can better assist you? To locate the number, refer to the link below.
www.sony.com/electronics/support/articles/S1F0264?layout=standalone
-Jess
I have a JBL 510 BT headphone but it does not show up in the page, even after putting it manually on pairing mode
Hi BROcode,
Thank you for contacting Sony support, we're sorry for the issue that you're having! Please provide us with the exact model number of your Sony TV, so we can better assist you. Refer to the following link for the steps to locate the TV model number: www.sony.com/electronics/support/articles/S1F0264?layout=standalone
Regards,
Gerson
It’s not Finding my headphones
I tried to pair my sony XBR-65X850D with my headphones but no success after trying all tips, is my tv compatible, it has A2DP? Can you answer please?
Hi Codrin Humeniuc,
Thank you for contacting Sony support, we're glad to assist you! The Sony XBR-65X850D only supports Version 4.1 HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/3DSP (3D GLASSES)/SPP (Serial Port Profile), so A2DP is not supported by this TV. You may access the following link for more information about the TV's compatible with A2DP: www.sony.com/electronics/support/televisions-projectors/articles/00159290
You may consider using the Sony WLA-NS7 Wireless TV Adapter, so you can enjoy TV sound through headphones, please access this link for more details: electronics.sony.com/audio/headphones/headphone-accessories/p/wlans7
Regards,
Gerson
Can I add more than one headphone of the same model to one TV?
Greetings and thank you for your post. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Thanks,
Ivan.
I have a Sony xbr-65x81ch and when I search for my headphone it doesn't find any . And I have tried a few BT headphones . My main headphones are Wyze. Any help would be appreciated-Thanks
Thank you for contacting Sony support, we're glad to assist you. You can connect Bluetooth devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Please note that Bluetooth headphones cannot be connected to the Sony XBR-65X81CH, as it does not support the Advanced Audio Distribution Profile (A2DP). You may access this link and check the compatible model list for more information, www.sony.com/electronics/support/articles/00159290 .
You may also consider using the Sony WLA-NS7 Wireless TV Adapter to enjoy TV sound through Bluetooth headphones. Please access the following links for more information:
www.sony.com/electronics/support/res/manuals/5030/14b2e22467c30df3970afd2a24916c49/50304291M.pdf
electronics.sony.com/audio/headphones/headphone-accessories/p/wlans7
Please reply on the thread if you need or would like additional support.
Regards,
Gerson.
Hi! Can I connect 2 sony headphones with my X90K tv? I have wf1000xm3 and wf1000xm4
Thank you for considering Sony!
Please note that when using Bluetooth connection, you'll be able to connect a pair of headphones only. However, in case you want to have two or more pairs of headsets connected to the TV, you may consider getting our WH-RF400 Home Wireless Headphones which work by using Radio frequency, with this technology you can connect and use an unlimited number of headphones to one transmitter, for more details, access this link: www.sony.com/electronics/support/articles/00021533
WH-RF400 Home Wireless Headphones: electronics.sony.com/audio/headphones/headband/p/whrf400
Regards,
Ivan.
Can I connect x7500h Sony TV with beats headphones?? Please suggest.
Hi Yogi M S B,
On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Regards,
David
Nope tried this and it’s still not working I’ve tried every troubleshooting I can. We’ve 2 Sony Bravia tvs on upstairs one down. The headphones pair downstairs not upstairs. I’ve made sure to un pair everything. Can anyone help me please before I go to the expense of buying another pair
It says searching accessories but my headphones not come
Thank you for contacting Sony. You can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information: www.sony.com/electronics/support/articles/00159290
Hope this helps!
Regards,
Ivan.
How to enable 360 spatial audio on WH-1000XM4
Hi Naveen Ulavala, Thank you for the inquiry! You can experience listening to music recorded in 360 Reality Audio when you use Sony headphones. Furthermore, if you use Sony headphones which supports the personalization function, you can experience sound that is extremely real and immersive by performing 360 Reality Audio Setup using the Headphones Connect app. This video tutorial provides details and setup information for 360 Reality Audio for your headphones. For more information on the setup app and compatible headphones, refer to What is the Sony | Headphones Connect app?.: www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00258579.
Hope this helps! Jay
How can we connect to phone without tv
Thank you for contacting Sony! To better assist you, please provide us with the model number of your Sony headset.
How to find your model: www.sony.com/electronics/support/articles/S1F0264?layout=standalone
Regards,
Ivan.
Hello, I have a Sony Bravia VU1 and when I try to pair the TV to my JBL TUNE750BTNC Bluetooth headset, it does not appear on the TV. The headset profiles are: A2DP v1.2, AVRCP v1.5,HFP v1.6, HSP v1.2. Bluetooth version 4.2. Bluetooth frequency:
2.402GHz-2.48GHz. The purpose of my attempts is because the PS5 doesn’t allow headsets therefore I’m trying to connect them to the TV. Please advise me 🙏🏼
Note that the Bluetooth transmitted modulation of the headsets are: GFSK, /4DQPSK, 8DPSK
Hi Wael Alkhalaf,
Thank you for contacting Sony support, we're glad to assist you! Please provide us with the exact model number of your Sony TV, so we can better assist you. Refer to the following link for the steps to locate the TV model number: www.sony.com/electronics/support/articles/S1F0264?layout=standalone
Regards,
Gerson
@SonySupoortUSA Is SONY WH-CH510/LZ IN Bluetooth Headset compatible with SONY BRAVIA KD-43X8200E ?
Hi @santoshverulkar3841,
Greetings, and thank you for your comment. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Regards,
Gerson
My TV model is Sony Bravia VU1 kd55x7500h. Headphone is Sony CH710. Tv not detecting Headphone. Please help.
Hi Yuva DNC,
Thank you for contacting Sony support, we're sorry for the issue you're having! On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Regards,
Gerson.
Does this technique work with an XBR-55X850D TV?
Thank you for contacting Sony support, we're glad to assist you with this inquiry. To connect Bluetooth headphones to your Sony TV, it requires A2DP (Advanced Audio Distribution Profile) Bluetooth profile. The Sony Bravia XBR-55X850D supports a different Bluetooth profile, which is version 4.1 HID (mouse/keyboard connectivity). Please access this link to check the TV supported models with A2DP Bluetooth profile. www.sony.com/electronics/support/articles/00159290.
Please reply on the thread if you need or would like additional support.
Regards,
Gerson.
Can I connect 2 and listen at the same time
Hi Dennis, thank you for reaching out to us. To best assist you, kindly provide the model number of your TV?
Ref: www.sony.com/electronics/support/televisions-projectors/articles/00121074
Regards,
Erin
Hi..I have a Sony XBR-43X800E TV. I’ve tried to pair my Sony WH-CH710N wireless headphones and it just keeps searching to pair it up. I know how to pair these wireless headphones as I’ve done it with another newer, bigger Sony TV in the living room. Any suggestions or are they not compatible?
Thank you for contacting Sony support, we're glad to assist you with your inquiry! You can connect Bluetooth headphones to enjoy TV sound through that device if the TV supports the Advanced Audio Distribution Profile (A2DP). Please note that the Sony XBR-43X800E does not support Advanced Audio Distribution Profile (A2DP), it only supports Version 4.1; HID (mouse/keyboard connectivity). Please access the following link and refer to Applicable Products and Categories for more information: www.sony.com/electronics/support/televisions-projectors/articles/00159290
You may consider using the Sony WLA-NS7 Wireless Transmitter to enjoy TV sound through Bluetooth headphones, access the following link for more details: electronics.sony.com/audio/headphones/headphone-accessories/p/wlans7
Regards,
Gerson.
@@SonySupportUSA thank you!
How to Connect MULTIPLE Bluetooth headphones 🎧🎧 to the Bravia3 TV 📺??
If MULTIPLE Bluetooth headphones 🎧 🎧 cannot be connected I will have to return the Bravia3 TV and buy Samsung or LG that has such a feature.
Is it possible to connect two headphones to one TV at the same time? The specific model I’m curious about is the X80K.
Hi High Def News, Good question! Unfortunately, no. You can only pair one Bluetooth headphones at a time to the Sony X80K.
-Sam
@@SonySupportUSA Too bad, but I appreciate the response. Thanks!
@@SonySupportUSA Is it possible to connect 2 Bluetooth headphones (same model) at the same time to a SONY BRAVIA A80J oled?
Thank you in advance.
@@nikostsigaridas7813 Thank you for considering Sony!
Please note that when using Bluetooth connection, you'll be able to connect a pair of headphones only. However, in case you want to have two or more pairs of headsets connected to the TV, you may consider getting our WH-RF400 Home Wireless Headphones which work by using Radio frequency, with this technology you can connect and use an unlimited number of headphones to one transmitter, for more details, access this link: www.sony.com/electronics/support/articles/00021533
WH-RF400 Home Wireless Headphones: electronics.sony.com/audio/headphones/headband/p/whrf400
Regards,
Ivan.
@@SonySupportUSA Thank you for the information. I'll check it.
Kind regards
Am I able to connect my xm5 to my a80j tv with out it having a delay while watching tv?
Hi Raoul Recendez,
Thank you for the inquiry! Yes, you can connect the WH-1000XM5 to your A80J TV via Bluetooth (A2DP profile). Bluetooth wireless technology operates within a range of about 10 m (30 feet). The maximum communication distance may vary depending on the presence of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment.
Regards,
David
It has to be a Sony headset to connect to the tv?
Thank you for contacting Sony support, we're glad to assist you with this inquiry. If you have a pair of Bluetooth headphones with A2DP compatibility (which is A LOT of them), then you should be able to connect them to your Sony TV. Check the specifications of your device on the model support page to confirm if your TV and headphones, speakers, or soundbar support the A2DP (Advanced Audio Distribution Profile) Bluetooth profile.
We'll recommend checking this link for more details on this: www.sony.com/electronics/support/articles/00159290
Please reply on the thread if you need or would like additional support.
Regards,
Ivan.
can we add 2 bluetooth headsets and able to hear the sounds at the same time?
Thank you for considering Sony, we are glad to assist you with this inquiry. Please note that at the moment you'll be able to connect one headset at a time via Bluetooth. However, you may consider trying our Radio Frequency headphones which in case you want to enjoy the sound from the TV with someone else these headphones are the best option. You can connect and use an unlimited number of headphones to one of the Radio Frequency transmitters. For more details on what models are compatible with these types of connections, access this link: www.sony.com/electronics/support/articles/00021533
Hope this helps!
Regards,
Ivan.
@@SonySupportUSA Thanks for the reply. This is interesting and I'm curious about it. However this is new to me this radio frequency headsets. I'm trying to search youtube videos about it rightnow and how can I setup it with my Sony Bravia TV. Also if you have any links or official setup guide for this on hownto use radio fequency headsets and setup multiplw headsets please share it here as well. Again thanks for your support.
@@yshish5286 Thank you for replying. Absolutely yes, we have an official video on how to set up the model WHRF400, when connecting two or more headphones, the process will be almost the same. You only need to have one RF transmitter, then turn on both headphones, so they can connect. If you would like more details, access these links:
How to Connect Your WH-RF400 Home Theater Headphones to Your TV:
ruclips.net/video/VkzUkVtI79E/видео.html
Operations instructions:
www.sony.com/electronics/support/res/manuals/4743/da265ba85491320863fd7b2651202bb7/47438071M.pdf
Regards,
Ivan.
@@SonySupportUSA Thank you so much Ivan! You helped me a lot! Finally we can enjoy watching movies while our baby is sleeping! :)
Jackie, interesting presentation. My question is can two (2) of the WH-1000X M4's be paired simultaneously to a Briva XR55A80J OLED TV?
Thank you for contacting Sony support, we're glad to help you with this inquiry. You can connect Bluetooth® devices such as headphones or speakers (just one Bluetooth device at a time) and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list for more information. Please access this link for more information: www.sony.com/electronics/support/articles/00159290
However, if you're looking to get sound on two pairs of headphones you can connect and use an unlimited number of headphones to one TMR-RF912R, TMR-RF925R, TMR-RF970R, TMR-RF985R, TMR-RF995R, or TMR-WHRF400 transmitter. For more details on these models, access this link: www.sony.com/electronics/support/articles/00021533
Hope this helps!
Regards,
Ivan.
Total nonsense, it didn't work at all on my TV. Support didn't have any information, nothing written on website. For me Sony is a scam and very bad quality for very high price. I'm sure this was my last product from this brand. Samsung is way better.
I don't need tour advice about listening on my headphones is better than on this poor TV speakers but unfortunately it didn't work at all with my Bose headphones. Sony is same great like iPhone, not compatible with anything but user should be proud coz has not compatible unit! Congratulations and keep going this way, it leads you the same way as Nokia goes.
@@NoName-hc6ox same for me when i fucking realized that we cannot use BOTH TV USB port in the same time ! only one at time !! NON-SENSE !!! WHY SONY INSTALL / OFFER TWO USB PORT THEN IU!U$!RY!!#&#@%*%#
I'm using bose 700 and from headphones I'm sharing sound to another bose headphone it's a feature in bose headphones so we can share to any no of devices like that working with my sony tv
Hi...just bought JBL Tune760 and trying to pair them to my Sony XBR 750X800G and it won't pair. I tried rebooting my tv and didn't work either. I paired my headphone to my cell Samsung S32 but that's it...won't pair to anything else. Any help would be appreciated...
Hi @hellraiser1951,
Thank you for contacting Sony support, we're glad to assist you! Please note that the Sony XBR-75X800G only supports (mouse/keyboard connectivity) Bluetooth profile, and Advanced Audio Distribution Profile (A2DP) is required to enjoy TV sound through Bluetooth headphones. Please access the following link for more information about the Sony devices that support A2DP Bluetooth profile: www.sony.com/electronics/support/televisions-projectors/articles/00159290
We'd like to recommend using the Sony WLA-NS7 Wireless TV Adapter, so you can enjoy TV sound through Bluetooth headphones. Please check this link for more details: electronics.sony.com/audio/headphones/headphone-accessories/p/wlans7
Regards,
Gerson
@@SonySupportUSA thanks...wow...Bluetooth for mouse only !!! thanks a lot Sony...now I have to bring back my headset
My Sony TV won't detect my Beats Studio 3 headphones for some reason. I've tried resetting my headphones and rebooting the TV but the TV still won't detect them. Anything else I can try?
Thank you for contacting Sony. Please note that you can connect Bluetooth® devices such as headphones or speakers and enjoy TV sound through those devices if the TV supports the Advanced Audio Distribution Profile (A2DP). Check the device specifications, TV settings, or compatible model list in this link: www.sony.com/electronics/support/articles/00159290
Regards,
Ivan.
i bought sony tv x7500h 65” but i can not connect with Bluetooth to my sonyWH-1000XM3
Hi Haidar Ali,
We do apologize for the inconvenience. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Regards,
David
Hello, I have an Sony X90H and I would like to buy some Airpods Pro, but I don't know if I can connect them to the TV. If the connection is possible, can you hear the spatial sound that Netflix added to its movies ?
And how about lip sync ?
Hi Rob 700
.
Thank you for contacting Sony support, we're glad to assist you. Please provide us with the complete model number of your Sony TV, so we can better assist you. Refer to this link for the steps to locate the TV model number, www.sony.com/electronics/support/televisions-projectors/articles/00121074
Regards,
Gerson.
@@SonySupportUSA Hello, thanks for the fast response.
Here the TV model number :
XBR 65X905H
S01-5200674-A
P-12443600-2
Hi Rob 700.
Thank you for replying, unfortunately the Sony XBR65X905H is not a USA/CA model. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/
Regards,
Gerson.
@@SonySupportUSA So much for globalization. Thanks anyway 😉
I have an XBR55X850G. Today I connected my bluetooth earbuds to the TV and I could hear sound but the bluetooth remote became erratic and unusable. The earbuds are inexpensive Bluetooth 5.0 with built in microphone aptx compatible.
Hi Anthony Casorso,
Thank you for the inquiry. Unfortunately, we cannot guarantee the full operation of any Bluetooth headphones remote. Thank you for understanding.
Regards,
David
@@SonySupportUSA I think you misunderstand. The XBR55X850G comes with a bluetooth remote to operate the TV. This is an original Sony product provided with the television set. When I connect the bluetooth earbuds, the Sony remote stops working.
Hi@@anthonycasorso6170,
Sorry for the confusion. For more details about your concern. Please check these articles below.
www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x850g/articles/00177720
helpguide.sony.net/tv/gusltn2/v1/en-003/04-06_01.html
For further assistance, you can also contact us through our website, please find Sony Electronic’s Support information: Go to sony.com > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" > click on “Chat Now” or you can call us directly in the phone number under “Phone Support”
Regards,
David
Why one plus Bluetooth headset did not connected pls tell me question
Greetings and thank you for your comment. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Thanks,
Ivan.
I have tried this so many times and it will not connect to my Bose Headphones why is that please help
Hi Rob Benes,
Thank you for the inquiry and we do apologize for the inconvenience. Please provide the complete model number of your Sony TV so we can further assist you.
Regards,
David
Unable to connect my Bose 700 headphones to my sony tv ☹️
Thank you for contacting Sony support, we're glad to assist you with this inquiry. If you have a pair of Bluetooth headphones with A2DP compatibility (which is a lot of them), then you should be able to connect them to your Sony TV. Check the specifications of your device on the model support page to confirm if your TV and headphones, speakers, or soundbar supports the A2DP (Advanced Audio Distribution Profile) Bluetooth profile.
We'll recommend checking this link for more details on this: www.sony.com/electronics/support/articles/00159290
Please reply on the thread if you need or would like additional support.
Regards,
Ivan.
@Sony Electronics | Support (US) I checked a video on RUclips. I had to download an app but I was able to
It keeps on searching and not able to find any device. Broken parts.
Hi ESL Zoo,
Thank you for contacting Sony support, we're sorry for the issue you're having. Please provide us with the exact model number of your Sony TV, so we can better assist you. Refer to this link for the steps to locate the TV model number, www.sony.com/electronics/support/articles/S1F0264?layout=standalone . We're looking forward to your reply!
Regards,
Gerson.
Since you can’t have 2 headphones with Bluetooth…what about if it’s wired?
Hi Annamarie T., Thank you for the inquiry! In order to hear sound from headphones and the TV speakers at the same time when watching your TV, the source device must have multiple audio outputs: www.sony.com/electronics/support/articles/00049501.
Hope this helps! Jay
Nope. My headphones weren’t discovered by my Bravia tv (probably around 6-8 years old). Headphones are Shockz openrun.
Any other idea how to use it
Just what I needed! Amazing presentation.
Will this pair work ?
WF 1000XM3 + KD 55X7500H.
Hi Ananth Arunasalam
,
Thank you for the inquiry! It looks like your TV model is a non-US model. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region. Due to proximity, they are in a better position to respond to your questions or concerns.
www.sony-asia.com/locale-selector?hpid=countryselector%3AAsiaPacific
Regards,
David
@@SonySupportUSA same story all around!
I have Bravia 49 4K tv but not google tv,so how can I connect Bluetooth headphone?
Which model is it?
@KK, please let us know your current location and the model number of your SONY unit so we can better assist you. ~Earl
w800d not connected headphone
Hi HARSH JOSHI, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/.
Regards,
Sam
Is it possible to connect Bluetooth headphones on the X90k but sill keep sound on the tv simultaneously
Thank you for contacting Sony support, we're glad to help with this inquiry. Please note that for this particular model the feature to get sound from TV speakers and Bluetooth headphones is not available, however, there is an option where you can connect wired headphones and still get sound from TV speakers at the same time.
To output sound from both the TV speakers and an audio device: Connect your audio device (headphones) to the DIGITAL AUDIO OUT port.
For more details, you can access this link www.sony.com/electronics/support/articles/00201347
The headphones model applicable for this connection is the WHL600: helpguide.sony.net/mdr/whl600/v1/en/contents/TP0001628870.html
Hope this helps!
Regards,
Ivan.
Sony's 32" TV does NOT have A2DP compatibility. It's definitely "a game changer" as I will have to buy another brand. Very disappointing.
👍👍👍👍👍👍
Most Highsense TVs have no Bluetooth.
Since I'm the only one somewhat hard of hearing in our household, can I hook up my Airpod Pro via Bluetooth while the rest of the family can still hear the audio through the normal speakers?
Hi Corky Akins,
It depends on your Sony television. May we know the exact model number of your Sony TV so we can check? If you're having hard time finding it, you may find this article helpful.
www.sony.com/electronics/support/articles/S1F0264
Regards,
David
is it possible to connect 2 bluetooth headphones? you know, to watch movies with wife/husband while the kids are sleeping
Thank you for considering Sony!
Please note that when using Bluetooth connection, you'll be able to connect a pair of headphones only. However, in case you want to have two or more pairs of headsets connected to the TV, you may consider getting our WH-RF400 Home Wireless Headphones which work by using Radio frequency, with this technology you can connect and use an unlimited number of headphones to one transmitter, for more details, access this link: www.sony.com/electronics/support/articles/00021533
WH-RF400 Home Wireless Headphones: electronics.sony.com/audio/headphones/headband/p/whrf400
Regards,
Ivan.
@@SonySupportUSA Thank you. I ended up returning the a90k. It is unacceptable to pay extra for a basic feature that other brands offer.
Can I listen on headphones whilst my wife listens through to speakers at the same time
Thank you for considering Sony! We're glad to assist you with this inquiry. Whether the TV can output sound from TV speakers and headphones or an audio device simultaneously and the method for setting that up differs depending on the TV model. For information on this and also a list of compatible models, access this link: www.sony.com/electronics/support/articles/00049501
Hope this helps!
Regards,
Ivan.