Hi it’s important the to check what was the previous sd card you had before it has to say version 6 and older the car has to be completely switched off before you remove and install the new one and while is off you insert the new one and the message has to come on the screen when you say is recognize there is two things that usually the car will react if the card is in the sd port if you remove it and start the car you will see a message no sd card then switch it off put the old one in if the radio starts normally the navigation the switch off completely and insert the new one if the radio doesn’t start with a message software update there is a chance either the car has the latest version already installed or the sd card is not an updated version if upload a video on your RUclips following this steps it might help me see what is the problem Thank you for your comment
Hello my new sd card is recognized but i do not get software update message. Can you help me please, if you want i can provide a video for you
Hi it’s important the to check what was the previous sd card you had before it has to say version 6 and older the car has to be completely switched off before you remove and install the new one and while is off you insert the new one and the message has to come on the screen
when you say is recognize there is two things that usually the car will react if the card is in the sd port if you remove it and start the car you will see a message no sd card then switch it off put the old one in if the radio starts normally the navigation the switch off completely and insert the new one if the radio doesn’t start with a message software update there is a chance either the car has the latest version already installed or the sd card is not an updated version if upload a video on your RUclips following this steps it might help me see what is the problem
Thank you for your comment