i just installed my nest x Yale lock, it is working beautifully well . i did not pay someone to do it for me , i followed the instruction and that's all. it is very easy to install
If the lock wont connect to your connect on your wifi network, set up a mobile hotspot. Connect the nest connect to the hotspot and try to pair them again. You have to push button on the inside of the lock to pair it to the connect before you scan the qr to pair them. Lots of missing instructions or advice that just doesnt work out there.
I have just ordered one of Amazon and I have a metal door ,will it work or does it have to be a wooden door I'm guessing it's okay but just wanted to confirm?
The longer I own this lock the more I dislike it. I got it for Christmas and since January I have had to go through the installation process FOUR times because the Nest Connect and Nest Yale lock keep dropping off my WiFi network. When that happens you have to start all over again with installing the Nest Connect first, then the Yale Lock. In order to do this you MUST remove the yale lock from the door because the button needed to connect Nest Connect and the Yale Lock is on the BACK of the lock. Which engineer decided this would be the best place for the rest button. I am going to post here the REAL way to do this. First, you CANNOT install the lock to the door with the batteries in place. So, why tell us not to install with the batteries in place. You can't. The batteries cover the mounting screw holes. Your Nest Yale lock should have come with at least the Nest Connect device. If it didn't then you'll need to get one. That's the first issue with this installation. The Nest Connect is difficult, I do mean difficult, to get installed to the Nest app. You'll spend 30 minutes on this step. Once you have the Nest Connect installed, now you can start installing the Nest Yale lock. Be sure you have set aside about an hour for this step, minimum. Getting it attached to your door is the easy part. Getting it connected to the Nest Connect is not easy. Don't forget !! You'll need to access that button on the back of the yale lock, so if you've already installed it on the door, take it off. Is the blue light on the Nest Connect still on and glowing steady? Chance are it's green now. So, start over installing the Nest Connect to your Nest App. Are you getting the picture here? If you want to buy this product be prepared for a lot of frustration about every 30 days. The single most difficult part to all this is remembering how to re-install everything each time this happens. So, keep a good copy of the instructions taped to the door so they'll be nice and handy in 30 days.
I installed myself and I'm not handy AT ALLL!!!! I had to be a bit creative bc things weren't lining up and the strike plate whole for the deadbolt wasn't deep enough to fully extend deadbolt😪😪😪😪
For those having issue connecting the Nest Connect to the Nest App, I finally did it by 1). Turning on airplane mode 2). Turning on wifi 3). Turning on bluetooth
I would suggest addeding this video from Yale in the description. Yale Real Living Deadbolt - Retracting Latch from 2 3/4 to 2 3/8 inches (22) ruclips.net/video/ZKr44hQqY7I/видео.html . I feel stupid now. I followed the Nest instructions to adjust the deadbolt length and inserted it, not really understanding what it meant by retracted. Once I was aware of my mistake, I didn't know what it meant or how to retract it as it went against what the paper instructions stated. Needless to say there was confusion and it added time to the install. The video from Yale, shows what the instructions mean by retracted and to do it before you adjust the length. So I thought I'd share incase anyone else gets in to the same spot of bother. Got there in the end :D
You can voice control the lock from the Google Assistant - but only to lock the door - not to unlock (for obvious security reasons). You have full control over the lock from the Nest app - must be on a mobile device (not from a nest web login). Android mobile device power screen one can add a widget to control lock(s) including unlocking. I use this final method for one-handed unlocking of door.
According to google manual, you need one to coonect to app support.google.com/googlenest/answer/9251009?hl=en You will need to have either a Google Nest Guard or Google Nest Connect already installed and connected to the Nest app for The Nest × Yale Lock to work with the app. This is because the Nest × Yale Lock doesn’t connect directly to Wi-Fi. Instead, it uses Weave to connect to a Nest Connect or Nest Guard in your home. Your Connect or Guard, which are connected to your Wi-Fi network, lets your lock communicate with the Nest service and the Nest app on your phone.
You'll need "nest connect" or "nest guard." Nest sells a version of the "nest x yale lock" for $279 USD that comes with a nest connect if you don't already have it or the guard.
I have a lot of NEST products, as lately bought their outdoor NEST IQ. But pay U$ 249 for a door lock, that as someone pointed out here, doesn't have a physical backup key, no thanks. I love the NEST quality and attention to details, but they are most of the time away too expensive. Guess they have a version 2 with backup key, the same way they have now the IQ, since the first camera was kind of "joke" , as you need to open a hole of the size an "elephant" to have the power cable inside.
What if I bought the same yale lock but it doesnt come with nest connect? Mine is supposed to come with Zwave I have the google ecosystem at home can I just purchase a nest connect and use it being the Yale lock instead ?
I just installed the lock... but the nest connect bluetooth wall adapter isn't showing that 6 digit code behind it , that my nest app is asking for, how do I find it? THX
I've been at this for over an hour and cannot get the "pill" to see the lock or lock to see the pill. Very frustrating!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I want to buy one, but it says I need another nest product to connect this lock, and it gives neat connect and nest guard as examples. Does the nest thermostat work?? I don’t wanna buy those and the lock.
I changed my wifi and the entire thing is jacked up, I keep trying to re add the lock and it keeps telling me it's already added. Yes I already removed the device from the app.
Hello Nest team, what size the hole needs to be? In the instruction booklet it says: 2 1/8 and the explanation videos and online instructions say 2 3/8 .... very confusing! I don't want to drill wrong size hole.... Please help
The video and online article refer to the offset, or distance the hole center needs to be from the edge of the door. This can be either 2 3/8" or 2 3/4". The hole diameter must be 2 1/4", which is standard for most doors.
This is the second home in which ruclips.net/user/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU we've replaced our "regular" doorbell with a Ring video doorbell and we really enjoy it. It is very easy to install and it works very well, with a clear picture through the app and good in-home use (we added the chime, which is also easy to install and doesn't require another thought to use).
How much time should I plan to install the Yale Lock and set up the Nest Connect? I have a new Google Mesh wifi system with Google Home on my phone. I’m pretty handy around the house, but I don’t have experience working on door locks. Thanks!
The first one I did took me about 35 minutes from start to finish. The biggest delay is downloading the nest app, registering the QR code, etc. The quickest part was the installation. I had to bore out the door for this, I made sure there was absolutely no sawdust in the holes and that the deadbolt was installed with the 'up' facing up and the lock completely plumb (level). You can save a fair amount of time by downloading the nest app in advance and making sure you have another nest product logged in, first. However - I'm an electrician, so none of this was new to me. I'm not including the time it took to bore out the holes, mortise in the strike plate, etc.
In the case you are locked outside and the batteries are dead, there is an access at the bottom of the front plate where you can use a 9V battery to "jump start" the lock.
This didn't work for me at all. I tried installing it at my home and worked great. It took about an hour to figure out the Nest Connect because it came with NO instructions at all. - Note to self . . . put some instructions in the box!! Once I got it working at my house I thought I'd install it in a second location . . . that's when the wheels came off the bus! After 5 calls and almost 4 hours of dealing with tech support they offered to send me a new unit. Between Yale and Nest neither one of them had a clue as to how and reset it so I could put it on a new new network successfully. We did all of the steps at least 8 times and they said it must be an issue somewhere. The unit is going back!
yes. you will need a nest guard or a nest connect in order for the door lock to work. i believe you can only purchase the connect or guard with the lock only through www.nest.com website.
Will it automatically unlock when I am close to it and am signed into the Nest app on my device? What temp ranges can it withstand? Will all the features work if the wifi is not very strong near the door where it's installed? Do I get support from Yale, Nest or both? If I change my door hardware to a different finish, can I swap the faceplate with a different finish on my lock or do I need to purchase a different one? If I installed multiple locks across the entrances to my home, can I sync them or do I need to program them individually? Feel free to add the answers to your product marketing pages as I couldn't find these answers on the Nest or Yale sites.
Unfortunately it seems like you'll need to open the app or use the code to unlock. I wish it had proximity sensors. Not sure if the security system tags can be integrated with the lock. They recommend you plug in the "nest connect" closest to the door and that it has a 40ft range. It doesn't look the finishes are interchangeable. If you have multiple locks, they can all be synced to your app but will appear individually based on the location in your house.
Is the data cable between the exterior touchpad and the main (interior) unit fully seated? There is a piercing anti-tamper alarm that will go off if the connection is broken, even briefly.
Not true. When installing, ensuring dead-bolt is in the open position (as per the instructions) the lock will auto-sense which turning direction to lock. So lock can be used on either left-side or right-side (if hinge is on left).
Hunk of junk! I have to put batteries into this thing every week...and no, there's no resistance on dead bolt...don't buy it unless you have no hair on your head to pull out
Don't buy this lock! I have had to take 2 different locks to best buy because 2 different locks have failed after 3-5 weeks! its the most trash lock I have bought
What if it dies? I live near the beach, is the salt air going to kill the electronics one day? If TouchPad is non-responsive, or lock malfunctions for some other reason other than dead battery, am I calling a locksmith at that point? How is a locksmith going to help me? Cut my door? Climb through a broken window? This seems like a terrible design without ability to manually operate with a real key.
There are two contacts on the bottom that let you temporarily power it with a 9v battery, it also warns you of low battery about 50 uses before they need to be changed out.
We need a sequel to this lock that has NFC and UWB support, and digital keys that can be added to Google Wallet.
So a reboot?
i just installed my nest x Yale lock, it is working beautifully well . i did not pay someone to do it for me , i followed the instruction and that's all. it is very easy to install
So you needed a nest connect or nest guard to make this work?
@@mr.guarded8140:51
@@mr.guarded814😊
If the lock wont connect to your connect on your wifi network, set up a mobile hotspot. Connect the nest connect to the hotspot and try to pair them again. You have to push button on the inside of the lock to pair it to the connect before you scan the qr to pair them. Lots of missing instructions or advice that just doesnt work out there.
1:40
This is a very good installation guide. It has worked for me.
I have just ordered one of Amazon and I have a metal door ,will it work or does it have to be a wooden door I'm guessing it's okay but just wanted to confirm?
Mine says I can use August app but I'm not successfully connecting. Amazon never mentioned I'd need to purchase another product in order to connect.
Ok, but where is the Nest Connect button?
I'm not sure if it's compatible with the new Google Home app.
Does this still need the Nest Connect or Nest Guard to work? I can't find those devices for sale anymore..
Yes, it still does; at least for the initial setting up of it and passcode assignment.
The longer I own this lock the more I dislike it. I got it for Christmas and since January I have had to go through the installation process FOUR times because the Nest Connect and Nest Yale lock keep dropping off my WiFi network. When that happens you have to start all over again with installing the Nest Connect first, then the Yale Lock. In order to do this you MUST remove the yale lock from the door because the button needed to connect Nest Connect and the Yale Lock is on the BACK of the lock. Which engineer decided this would be the best place for the rest button. I am going to post here the REAL way to do this. First, you CANNOT install the lock to the door with the batteries in place. So, why tell us not to install with the batteries in place. You can't. The batteries cover the mounting screw holes. Your Nest Yale lock should have come with at least the Nest Connect device. If it didn't then you'll need to get one. That's the first issue with this installation. The Nest Connect is difficult, I do mean difficult, to get installed to the Nest app. You'll spend 30 minutes on this step. Once you have the Nest Connect installed, now you can start installing the Nest Yale lock. Be sure you have set aside about an hour for this step, minimum. Getting it attached to your door is the easy part. Getting it connected to the Nest Connect is not easy. Don't forget !! You'll need to access that button on the back of the yale lock, so if you've already installed it on the door, take it off. Is the blue light on the Nest Connect still on and glowing steady? Chance are it's green now. So, start over installing the Nest Connect to your Nest App. Are you getting the picture here? If you want to buy this product be prepared for a lot of frustration about every 30 days. The single most difficult part to all this is remembering how to re-install everything each time this happens. So, keep a good copy of the instructions taped to the door so they'll be nice and handy in 30 days.
so true. this is such a garbage product. hours down the drain.
I've had mine for 4 years and 2 battery changes over that period; never bothered me once.
What if this is ur first nest device... will it not work???
Can I connect this directly to SmartThings? Do I still need the interface piece if I add the Zigbee or Zwave modules?
No. It is HomeKit-compatible
I installed myself and I'm not handy AT ALLL!!!! I had to be a bit creative bc things weren't lining up and the strike plate whole for the deadbolt wasn't deep enough to fully extend deadbolt😪😪😪😪
In google home, go to devices and set priority for an hour to the nest connect. Took a long time and a couple factory resets to figure that one out.
This is very hard to install the video makes it look very easy but it’s very hard to line up properly very poor design
having a electric engineer family member is probably key to doing this as easy as they make it.
For those having issue connecting the Nest Connect to the Nest App, I finally did it by
1). Turning on airplane mode
2). Turning on wifi
3). Turning on bluetooth
Thank you 🙏
❤🎉😂
Anyone knows when this will be available in the Netherlands?
I would suggest addeding this video from Yale in the description. Yale Real Living Deadbolt - Retracting Latch from 2 3/4 to 2 3/8 inches (22) ruclips.net/video/ZKr44hQqY7I/видео.html .
I feel stupid now. I followed the Nest instructions to adjust the deadbolt length and inserted it, not really understanding what it meant by retracted. Once I was aware of my mistake, I didn't know what it meant or how to retract it as it went against what the paper instructions stated. Needless to say there was confusion and it added time to the install.
The video from Yale, shows what the instructions mean by retracted and to do it before you adjust the length. So I thought I'd share incase anyone else gets in to the same spot of bother. Got there in the end :D
can you connect the nest x yale lock to the google home app?
You can voice control the lock from the Google Assistant - but only to lock the door - not to unlock (for obvious security reasons). You have full control over the lock from the Nest app - must be on a mobile device (not from a nest web login). Android mobile device power screen one can add a widget to control lock(s) including unlocking. I use this final method for one-handed unlocking of door.
How far away can the connect be from the lock?
I only have nest door bell and nest smoke detector will those devices work for connecting the door lock with my nest account 🤔
According to google manual, you need one to coonect to app
support.google.com/googlenest/answer/9251009?hl=en
You will need to have either a Google Nest Guard or Google Nest Connect already installed and connected to the Nest app for The Nest × Yale Lock to work with the app.
This is because the Nest × Yale Lock doesn’t connect directly to Wi-Fi. Instead, it uses Weave to connect to a Nest Connect or Nest Guard in your home. Your Connect or Guard, which are connected to your Wi-Fi network, lets your lock communicate with the Nest service and the Nest app on your phone.
When will this come to UK
I have a Nest Thermostat .....do I need any other Nest products for it to work at my home?
You'll need "nest connect" or "nest guard." Nest sells a version of the "nest x yale lock" for $279 USD that comes with a nest connect if you don't already have it or the guard.
No Nest Thermostat is a stand alone product that will work on its own
True you could use it on it's own but why pay nearly $300 if you can't use the app with it? ;)
Bacon, Beans & Blades no
cómo conectar el yale Nest al wifi
I have a lot of NEST products, as lately bought their outdoor NEST IQ. But pay U$ 249 for a door lock, that as someone pointed out here, doesn't have a physical backup key, no thanks. I love the NEST quality and attention to details, but they are most of the time away too expensive. Guess they have a version 2 with backup key, the same way they have now the IQ, since the first camera was kind of "joke" , as you need to open a hole of the size an "elephant" to have the power cable inside.
The hole you make for the camera in the wall is just to put the cable not the whole camera🤡🤦🏽♀️
Anyone installed on left sided knob ?
What if I bought the same yale lock but it doesnt come with nest connect? Mine is supposed to come with Zwave I have the google ecosystem at home can I just purchase a nest connect and use it being the Yale lock instead ?
please make another version has fingerprint scanner.it easier and faster
I just installed the lock... but the nest connect bluetooth wall adapter isn't showing that 6 digit code behind it , that my nest app is asking for, how do I find it? THX
scannd the qr code ,that worked
Can I use the nest thermostat to connect?
No only the good thermostat will connect
I've been at this for over an hour and cannot get the "pill" to see the lock or lock to see the pill. Very frustrating!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
So can this lock auto unlock code or do you have to use the passcode or punch it in on the phone
You have to use a code or the app to unlock it.
Did anyone try this in Europe? We can buy it on eBay for example, but will it work or will Google complain it won't activate it outside the US?
I want to buy one, but it says I need another nest product to connect this lock, and it gives neat connect and nest guard as examples. Does the nest thermostat work?? I don’t wanna buy those and the lock.
I have the exact same question!
Don’t buy it. Just get a different Yale lock. They all connect to Google home. It’s not worth the trouble.
I keep getting a wifi error and won’t connect to my other nest crap. Ugh.
I changed my wifi and the entire thing is jacked up, I keep trying to re add the lock and it keeps telling me it's already added. Yes I already removed the device from the app.
Hello Nest team, what size the hole needs to be? In the instruction booklet it says: 2 1/8 and the explanation videos and online instructions say 2 3/8 .... very confusing! I don't want to drill wrong size hole.... Please help
Lindsay Siegel yes, you need to do the whole the size indicates on the paper template. NOT the size in the video.
The video and online article refer to the offset, or distance the hole center needs to be from the edge of the door. This can be either 2 3/8" or 2 3/4". The hole diameter must be 2 1/4", which is standard for most doors.
This is the second home in which ruclips.net/user/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU we've replaced our "regular" doorbell with a Ring video doorbell and we really enjoy it. It is very easy to install and it works very well, with a clear picture through the app and good in-home use (we added the chime, which is also easy to install and doesn't require another thought to use).
Thank you!!
How much time should I plan to install the Yale Lock and set up the Nest Connect? I have a new Google Mesh wifi system with Google Home on my phone. I’m pretty handy around the house, but I don’t have experience working on door locks. Thanks!
The first one I did took me about 35 minutes from start to finish. The biggest delay is downloading the nest app, registering the QR code, etc. The quickest part was the installation. I had to bore out the door for this, I made sure there was absolutely no sawdust in the holes and that the deadbolt was installed with the 'up' facing up and the lock completely plumb (level).
You can save a fair amount of time by downloading the nest app in advance and making sure you have another nest product logged in, first.
However - I'm an electrician, so none of this was new to me. I'm not including the time it took to bore out the holes, mortise in the strike plate, etc.
Somebody might be videotaping me punching the keypad. Can I open it with my phone without touching the pad?
Jae Jun Mun yes, you can unlock the door from your phone
Looks like if you go to 2-3/4 offset you loosing half of length of the bolt. Really poor design. You can see it at 2:07
What happens when the batteries run out and you are outside your home?
Jason Lloyd use the points at the bottom and insert a 9 volt battery
What if the batterys run low? I'm guessing you'll be locked out.
Pennywise the Dancing Clown Smart licks alert you when the batteries are running low. Just replace the batteries when you receive the alert.
In the case you are locked outside and the batteries are dead, there is an access at the bottom of the front plate where you can use a 9V battery to "jump start" the lock.
JL Homes - or use a regular lock and eff all that other noise
SupaEMT134 so lock trolls exists, wow isn’t that wonderful.
Direct me to where to put the code in at
This didn't work for me at all. I tried installing it at my home and worked great. It took about an hour to figure out the Nest Connect because it came with NO instructions at all. - Note to self . . . put some instructions in the box!! Once I got it working at my house I thought I'd install it in a second location . . . that's when the wheels came off the bus! After 5 calls and almost 4 hours of dealing with tech support they offered to send me a new unit. Between Yale and Nest neither one of them had a clue as to how and reset it so I could put it on a new new network successfully. We did all of the steps at least 8 times and they said it must be an issue somewhere. The unit is going back!
Hi! Can I know the power input specification of Nest Connect
Hm.. maybe NEST can integrate with Yale Doorman?
easy to install. the problem is , it works for only one side. be careful before buy it
I love the idea, just scared of people who can crack into the security system
Or just people with a pry bar who break your door. Or just break a window.
With nest you can set alarms, but with hackers.. They can shut down you're security
@@lunchie80 Old habits 😴
@@martino_yes if it loses signal or is opened in any way a tamper switch is triggered that sets a pretty damn loud alarm
@@martino_yes you know how easy it is to pick a normal lock? It's a lot more effort to hack in to a nest lock. Hilariously more effort actually.
Keeps getting condensation inside
Do I need another nest product to use this?
Thanks for reaching out. The only other Nest product you would need is the Nest Connect, Unless you have the Nest Secure.
yes. you will need a nest guard or a nest connect in order for the door lock to work. i believe you can only purchase the connect or guard with the lock only through www.nest.com website.
Connect nest to hotspot
Will it automatically unlock when I am close to it and am signed into the Nest app on my device? What temp ranges can it withstand? Will all the features work if the wifi is not very strong near the door where it's installed? Do I get support from Yale, Nest or both? If I change my door hardware to a different finish, can I swap the faceplate with a different finish on my lock or do I need to purchase a different one? If I installed multiple locks across the entrances to my home, can I sync them or do I need to program them individually? Feel free to add the answers to your product marketing pages as I couldn't find these answers on the Nest or Yale sites.
Unfortunately it seems like you'll need to open the app or use the code to unlock. I wish it had proximity sensors. Not sure if the security system tags can be integrated with the lock. They recommend you plug in the "nest connect" closest to the door and that it has a 40ft range. It doesn't look the finishes are interchangeable. If you have multiple locks, they can all be synced to your app but will appear individually based on the location in your house.
I wish it was compatible with my door...
Please read the reviews before you purchase and install this product.
How do I know which screw length to use
anybody know how to disable the built in alarm? it keeps going off randomly. Other than that, it works beautifully!
I didn't know it had a built-in alarm. What is that for?
Is the data cable between the exterior touchpad and the main (interior) unit fully seated? There is a piercing anti-tamper alarm that will go off if the connection is broken, even briefly.
YALE
*plum
Must have pretty pathetic customer service if so many people are asking questions here (99% going unanswered)!?!?
Nice reupload
Support
Nest doorbell is in green warehouse
they work only on one direction opening , you can't change open close direction
Not true. When installing, ensuring dead-bolt is in the open position (as per the instructions) the lock will auto-sense which turning direction to lock. So lock can be used on either left-side or right-side (if hinge is on left).
@@ColmMalone that’s my issue with it, the motor keeps actuating
I wish there was just a network module for this. 😭
Always
NOTE do not set it up, unless you have these items nest gard or nestconnect, if you do not have either of those or one of them, you cannot set them up
Like they said they’re not lying, even I’m not lying
I mean, I said the required products
How many hours mail?
I have a walk-thru video of the install at my channel if anyone is interested!
မဂ်လာပါ
1
Hunk of junk! I have to put batteries into this thing every week...and no, there's no resistance on dead bolt...don't buy it unless you have no hair on your head to pull out
Don't buy this lock! I have had to take 2 different locks to best buy because 2 different locks have failed after 3-5 weeks! its the most trash lock I have bought
How did it fail?
Edxe
What if it dies? I live near the beach, is the salt air going to kill the electronics one day? If TouchPad is non-responsive, or lock malfunctions for some other reason other than dead battery, am I calling a locksmith at that point? How is a locksmith going to help me? Cut my door? Climb through a broken window? This seems like a terrible design without ability to manually operate with a real key.
take it apart dude
There are two contacts on the bottom that let you temporarily power it with a 9v battery, it also warns you of low battery about 50 uses before they need to be changed out.
Don't buy it then, they make one's with a key as well.
Only if there was a way to avoid purchasing this product 🤔
D
*-a
Google 😁🍾and MacBook 😅
Too much work to modify my door. I'll stick with my standard lock that fits my standard door.
the pin 6738
Bye-bye nest
Lol, no key override. Enjoy being locked out when the batteries die.
Actually, you can charge the lock from the outside with a 9V battery... so yes there is an override so to speak.
Peter Schlieckmann well, what if ya don’t have an 9V?
Vikramjeet Kapoor you drive/walk to a nearby drug store and buy one. Alternatively keep one near your door where you would normally put a spare key.
Vikramjeet Kapoor you need to be very lazy to leave your dead battery in the lock when it’s been notifying everyday for 3 weeks to change them
Dany Gravel hey, you never know. Maybe you are just SWAMPED with work.
Can I use the nest thermostat to connect it to?
nope
D