We ended up exchanging this model for the slimmer version ruclips.net/user/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU because it was too wide for the only door trim area that made sense to mount it on. However, we should have just noted the dimensions prior to purchasing. Otherwise, we love the doorbell. It works perfectly, and the video is very clear, even at night.
Thank you Chad, for this enlightening video that you have bestowed upon me. I am yet a simple man trying to make a living that just happened to get this lock and was wondering how to reset it, as I scroll through videos I happen to come upon yours and clicked on it not knowing that this video would be the one. Again thank you Chad, you have been a great help and I wish you the best. Ciao.
I'm trying to reinstall mine and when I try to sync with the app it says hold the button on the inside of the house til it turns blue. Then it just plays a chime and never does anything. Any ideas?
@@raneetarodriguez1587 No sorry :( Ended up just buying a new one. Kinda worth it though since it unlocks whenever you get near the front door which is cool but sucks paying for something I already paid for 😐
The machine makes a noise like the deadbolt is locked then the lights on the keypad forms an X. Checked the to see if the bolt is hitting anything its free and clear. What is the problem?
My lock does the exact same thing. I've reset to factory setting and reprogrammed new entry codes. Less than 24 hours later, the lock grind and again will not open. It's a very expensive piece of technical equipment to throw it out so I keep trying as I curse. Hopefully the lock will work again at some point after the third or fourth factory reset.
Your inside turn knob was in the wrong position meaning that the deadbolt didn't have anymore movement. Take the know off and turn it the other way then reinstall. Should work now.
Help tried this and reset button doesn't give any message and key pad does not light up. . To even put in a code. Nest plugg in and wifi is working just fine. HELP
You can power using a 9V battery. On the bottom side of the keypad there are two terminals for a 9V to power the lock. As long as you have the code it should work for you. Have a great day!
I'm a female. Why in the hell would you show how-to take the back off pad_ I need to know how to put in a new password. I have a neighbor who keeps breaking in. I've spent $5,000.00 on changing key locks in a year. I can't afford another Locksmith who keeps selling my keys to neighbor I ask this time for a keyless lock. The Locksmith sold my pin again to Neighbor. The Judge is waiting for picture of guy. He is too smart. Turns off cameras. I need to change new pin code please think of women when you do video's. Even how to change batteries in smoke alarms, and how to fix electrical plugs he dismantled. Sorry, I got a sick man next door who moved in next to me. I can't afford all these different contractors. Teach us women how to do repairs, thanks
He probably showed how to take the back off because it's the only way to do it and being a female does not make you incapable of doing exactly what he did. Literally just take the lock off. You have to do a factory reset and redo a master code. Also if your locksmith sells your keys to people then stop using him. Or call the police or something.
lady, get a new locksmith it's not that hard. or put some damn hidden cameras in your house to catch the man, but you come off as a crazy person with your comment...good luck
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We ended up exchanging this model for the slimmer version ruclips.net/user/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU because it was too wide for the only door trim area that made sense to mount it on. However, we should have just noted the dimensions prior to purchasing. Otherwise, we love the doorbell. It works perfectly, and the video is very clear, even at night.
Thank you for this video I thought the lock is broken.I search and found this video and it works!thanks and God Bless you!
Glad it helped! Have a great day!
Thank you Chad, for this enlightening video that you have bestowed upon me. I am yet a simple man trying to make a living that just happened to get this lock and was wondering how to reset it, as I scroll through videos I happen to come upon yours and clicked on it not knowing that this video would be the one. Again thank you Chad, you have been a great help and I wish you the best. Ciao.
Thank you so much this video help a lot ❤
Glad it helped! Have a great day!
Thanks, man, very helpful video. It allowed me to help a family member
Great to hear!
What do you do if it doesn’t have a reset button
What if my lock does not have a re-set button? I must have an old Yale version. Is it buried deeper inside the unit?
Just in case your Yale doesn’t has a reset button - it in the left side which shows “PLUS”! I just did it! Hope this helps you!
Thank you for sharing!
Thank you for the video sure helped me
Thanks heaps 🎉
You're Welcome! Have a great day!
Youre the goat
Thanks for watching! Have a great day!
Thanks a lot!
You're welcome! Have great day!
I'm trying to reinstall mine and when I try to sync with the app it says hold the button on the inside of the house til it turns blue. Then it just plays a chime and never does anything. Any ideas?
Did you ever figure it out? Same thing with mine
@@raneetarodriguez1587 No sorry :(
Ended up just buying a new one. Kinda worth it though since it unlocks whenever you get near the front door which is cool but sucks paying for something I already paid for 😐
The machine makes a noise like the deadbolt is locked then the lights on the keypad forms an X. Checked the to see if the bolt is hitting anything its free and clear. What is the problem?
My lock does the exact same thing. I've reset to factory setting and reprogrammed new entry codes. Less than 24 hours later, the lock grind and again will not open. It's a very expensive piece of technical equipment to throw it out so I keep trying as I curse. Hopefully the lock will work again at some point after the third or fourth factory reset.
Your inside turn knob was in the wrong position meaning that the deadbolt didn't have anymore movement. Take the know off and turn it the other way then reinstall. Should work now.
My door does not seem to have a reset button
Same issue here? Any suggestions??
As I'm repeating your commands to my girlfriend, she yells, no pun, at me and says I forget to tell her to replace the batteries.
Hi there is no reset button at all I did exactly what u did help!
Very helpful
Thanks for watching!
What if you’re on the other side of the door??
You’re screwed if the door is closed. I had to break into my own house.
Hey, how do you remove the cable?
(assume you are replacing the lock)
Pull it hard
Help tried this and reset button doesn't give any message and key pad does not light up. . To even put in a code. Nest plugg in and wifi is working just fine. HELP
You may want to check the batteries with a battery tester. I bet one is bad.
What’s the next step?
I dint have factory reset button, what to do
Clear easy communication better than nest help line. It took nest half hour yet they failed to tell me to put batteries back to rest.
So whats the factory code?
Sorry, didn’t see your comment. There isn’t one, user assigned codes.
Did you find out how to change the code? I am still trying too
. I am a man. ?????
There is no bottom to hold 3 seconds
What model number is your lock?
🥰
Thanks for watching!
Hernandez Patricia Young Karen Gonzalez Edward
I am locked out of my house because the last tenant did not tell me that the batteries were running low
You can power using a 9V battery. On the bottom side of the keypad there are two terminals for a 9V to power the lock. As long as you have the code it should work for you. Have a great day!
Reprogram
Only show how to change the code, not reset
Right. Only the first step. Did you find out how to change the code.?
I'm a female. Why in the hell would you show how-to take the back off pad_ I need to know how to put in a new password. I have a neighbor who keeps breaking in. I've spent $5,000.00 on changing key locks in a year. I can't afford another Locksmith who keeps selling my keys to neighbor I ask this time for a keyless lock. The Locksmith sold my pin again to Neighbor. The Judge is waiting for picture of guy. He is too smart. Turns off cameras. I need to change new pin code please think of women when you do video's. Even how to change batteries in smoke alarms, and how to fix electrical plugs he dismantled. Sorry, I got a sick man next door who moved in next to me. I can't afford all these different contractors. Teach us women how to do repairs, thanks
He probably showed how to take the back off because it's the only way to do it and being a female does not make you incapable of doing exactly what he did. Literally just take the lock off.
You have to do a factory reset and redo a master code.
Also if your locksmith sells your keys to people then stop using him. Or call the police or something.
@@nutellakinesis lol preeeach
lady, get a new locksmith it's not that hard. or put some damn hidden cameras in your house to catch the man, but you come off as a crazy person with your comment...good luck
Yikes. You didn’t watch out listen huh?
stop smoking ice