Travel Trailer Problems | Our Dexter Torflex Axle Is Failing! | Rockwood Geo Pro 20BHS

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  • Опубликовано: 2 ноя 2024

Комментарии • 60

  • @billg1527
    @billg1527 3 года назад +5

    I have the 2020 FD no slide murphy bed model, any reason why that axle failed, how many miles are on the camper ? Looking forward to your follow up videos.

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +5

      Hello @billg1527!
      My camper is at round 13,000 miles. I don’t think the axle problem is miles.
      Here’s my take on the problem. It’s opinion that’s based on some experience:
      I don’t think it’s a quality issue. The Dexter Torflex is a proven reliable & quality unit.
      I think it’s an engineering issue.
      My GVWR is 4455 lb. The axle gross rating is 4000 lb. So at an average 10% tongue weight, the axle will be carrying 4010 lbs. On paper that’s fine. But in the real world, from my experience, things that have no load rating margin are more prone to failure.
      But I don’t necessarily thing this is a load issue. I think it’s a leverage issue. Many people are reporting the same problem and they all have a common characteristic - the slide side of their axle is settling lower.
      So… I think the leverage of the extended slide is causing the rubber spring in the axle to fatigue and compress over time. Would a heavier axle solve it? That’s a question for the engineers.
      I haven’t heard of this happening to non slide units.
      Thanks for watching & the question!
      For more - crowdfreerv.com/axle-part-1/

    • @icare7151
      @icare7151 3 года назад +2

      @@CrowdFreeRV What was the outside temperature when you first noticed the problem and the outside temperature and conditions when it rapidly changed?
      Is the lift kit from the factory tight to factory specifications and in place?

    • @icare7151
      @icare7151 3 года назад +2

      Also looking to purchase the 2022 FD going into production soon.
      One reason we chose the FD model was better load balance between driver and passenger side of the trailer with the Dexter single rubber torsion axle.
      The bunk model with same side slide-out out puts a great deal of weight on driver side during driving and when stationary with the slide out and stabilizer jacks deployed.
      Having an adjustable air bag suspension is far superior than just the rubber torsion flex Axle.

    • @icare7151
      @icare7151 3 года назад +1

      @billg1527 We are looking at purchasing a 2022 FD, all 2021 sold out. Have you checked and monitored your FD’s tire to body height on driver and passenger sides?
      When unloaded, have you checked the hitch weight also called tongue weight?

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +1

      @@icare7151 I first noticed the problem while wintering in North Carolina. We were parked for about three months. The temps were average low 30’s to highs in the 50-70’s. I didn’t start measuring the problem until recently. I noticed the change from 3” to 2” after loading some more gear for the travel season and traveling a few hundred miles.
      Are you in the Geo/E pro group on Facebook? There are others reporting this problem and the common theme seems to be the slide side sags.
      My hunch is the rubber is slowly compressing due the the leverage factor of the slide being out.
      Thoughts?

  • @erickelley9923
    @erickelley9923 5 месяцев назад +1

    I called Dextor the other day, gave them my serial number, and had them apply the same specs to a new axle, but a 6,000-lb axle instead of the 3,500-lb axle that comes with our 20BHS Geo Pros. I'm very excited to have a beefier axle and be able to haul a bit more cargo. I did have to get new wheels since the #11 Dexter Torsion Axles are 6x5.5 bolt pattern.

  • @ashley5322
    @ashley5322 3 года назад +5

    We have a new Geopro BH20 and have very few miles on it and have this same issue. Rockwood said it's supposed to be like that. Since the sides have different wheel well clearances, we measured from the bottom of the torsion arm to the ground. The distance is about 11-5/8" on both sides.

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +2

      Hi @Ashley Atkins!
      Yes, to get the real story you are correct to measure the torsion arms. But the arm to ground distance will only change if the tire is more compressed. Rather, measure that same point on the end of the torsion bar upward to a point on the frame. As the torsion bar compresses, this is the measurement that changes.
      Hope this helps!

    • @ashley5322
      @ashley5322 3 года назад +2

      @@CrowdFreeRV We called Rockwood and sent photos and talked to engineers and they all said our 3" clearance is not a cause of concern for them. So, I guess we just continue on?

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +2

      @@ashley5322 yes, that’s what I would do. If the clearance remains unchanged as you put miles on or time goes by your good to go. If it does sag over time, keep the documentation that you addressed it early on while under warranty. And… the Dexter warranty is 10 years. Adventure on!!

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +1

      @@ashley5322 yes, that’s what I would do. And save your documentation from Rockwood engineering for future warranty purposes.

  • @deerpathacres4426
    @deerpathacres4426 7 дней назад

    We have a Geo Pro 19BH and the driver's axle drop arm is twisted causing negative camber on the tire. Communication with Dexter has been slow and I am still waiting to see if it will be covered under warranty.

  • @ParodyGuy2024
    @ParodyGuy2024 2 года назад

    Thank you for keeping us in the know on your experiences with your Geo Pro 20BHS we have been researching which RV to buy for months and your journey has solidified our choice on this RV. Even with the issues you have experienced it has led us to this RV. Update to the frame bolts, the one we recently looked at now has a locking washer, but, the a locking nut on every bolt. The factory has resolved this. However, the tire fender on the slide out is still unresolved. Before we finalize our purchase we have asked the dealer to request a solution from Geo Pro.

  • @supercliff5634
    @supercliff5634 17 дней назад

    How is your geo pro today. I’ve been wondering about long term plumbing quality. Any leaks? Not sure if you still make videos.

  • @KeyserTheRedBeard
    @KeyserTheRedBeard 3 года назад +1

    fabulous upload Crowd Free RV. I killed that thumbs up on your video. Keep on up the fantastic work.

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +2

      Thanks! Your kind comment means a lot & helps me to keep going! 😃

  • @cajunnathan4586
    @cajunnathan4586 3 года назад +2

    I'm hanging onto your every word! I'm picking up my Geo Pro around the first of July. Please do not leave out any details. Thank you for this video it is utmost interesting to find out why this happened.

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +3

      Thanks for the comment @Cajunnathan! Yes, I’ll keep y’all posted along the way!
      I think we may have to figure this one out for ourselves though. I doubt if Dexter will publicly communicate what the problem is. I’ve got a hunch though and I’m going to produce a vid real soon about my new leveling/stabilizing strategy. Stay tuned & Thanks again for the comment!

    • @cajunnathan4586
      @cajunnathan4586 3 года назад +1

      @@CrowdFreeRV You're a Good Man, Ben! Hang in there!

  • @EnuffsEnuff318
    @EnuffsEnuff318 3 года назад +3

    Man...good luck. I have a 19FD on order (e-pro). I know it's part of RVing but I would never expect an axle to take a dump. I hope it's at least a warranty fix. I know the Dexter has a 10 yr warranty but if it's installed barely within it's mechanical limits who the heck is going to pay for the work?...not to mention your trip to the factory and vacation time lost. Either way...I like your channel if that helps soften the blow just a little bit.

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +2

      @EnuffsEnuff318 thanks for the encouraging comment! It’s much appreciated! If you’d like to get a little more info on this check out - crowdfreerv.com/axle-part-1/
      And, yes. The axle will be 100% warranty!
      Stay tuned for the new axle vid!

  • @ethanalan9296
    @ethanalan9296 3 года назад +1

    Lookin’ sharp Uncle! Hope the repairs go well.

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +2

      Thanks @EthanAlan92! Sure looking forward to seeing you this summer!

    • @ethanalan9296
      @ethanalan9296 3 года назад +1

      @@CrowdFreeRV same to you. Miss you guys!

  • @michaelarnold6245
    @michaelarnold6245 3 года назад +3

    Why not fix it in Fort Worth? So your driving way up tell?

  • @keithirtenkauf5563
    @keithirtenkauf5563 Год назад +1

    Hi Crowd Free Clan! Just came across your channel. Great content! Was there a part 2 to this axle saga? If not, can you share a verbal summary of the outcome?

    • @theobsession9017
      @theobsession9017 Год назад +1

      We might never know. It looks like their last video was posted over a year ago, and then they just stopped.. :(

  • @icare7151
    @icare7151 3 года назад +4

    Interesting Coincidence🤔?
    Geo/E-Pro Dexter Axle Questions Never Answered By Dexter:
    First, I am not suggesting what caused this specific problem nor stating there is a larger issue with the Dexter axles for this application. Dexter is known for quality products.
    RVing for over 40 years, the axles and suspension systems I have used in the past have all been either solid or independent with coil, leaf and/or air springs, shock absorbers and water tight, heavy duty traditional wheel bearings etc. I have never used a Dexter torsion axle nor the Dexter EZLube system.
    Looking to downsize into a Geo/E-Pro, several months ago I called Dexter with specific questions of their Geo/E-Pro axle. They provided Dexter representative’s phone number who covers Rockwood/Flagstaff area who I then called, left a voice mail, but never heard back from:
    Questions I Have For Dexter:
    What are the cyclic bending, axial and torsional stresses characteristics, limitations, guidelines, capabilities, safety factors, tolerances, longevity and maintenance of the Geo/E-Pro Dexter torsion axle under static, dynamic and shock loads, under various weather & environment conditions etc under:
    1)Heavy Loads?
    2)Light Loads?
    3)Uneven Driver/Passenger Loads?
    4)Rough Roads?
    5)Dirt Roads?
    6)One Side Axle Deflection Limitations/Tolerances such as going over a rock or log on one side or other uneven side to side suspension travel/surfaces?
    7)Permanent Rubber Deflection/Deformation etc?
    8)Water, Sand, Dirt, Mud resistance?
    9)Safety Inspection and Serviceability of the Rubberized Torsion Suspension System?
    10)etc.
    It will be interesting what Dexter and Rockwood find that caused this problem and a permanent solution to prevent the same issue from reoccurring in the future. It is extremely dangerous to have any vehicle and/or trailer leaning to one side under motion or even parked.
    A vehicle/trailer that is found to be leaning to one side would likely fail a safety inspection check point, thus be required to be fixed on the spot or transported via a flat bed transport carrier to the nearest repair facility to correct the problem before being allow back on the open road.
    My background:
    I am formally trained in mechanical reinforcement, manufacturing testing/failure analysis engineering;
    include design, manufacturing and analysis of advanced material reinforcement, (including for rubber reinforcement), static, dynamic and shock loading, tensile strength, elongation, permanent creep, tension, compression, memory (rebound), cyclic stresses, abrasion, heat and chemical resistance, etc.
    Just some thoughts, observations and unanswered questions to Dexter of their axle used on the awesome Geo/E-Pro travel trailers.
    Thank you for the great channel and keeping us informed.
    Keep safe and many blessings.
    Cheers

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +4

      Hello @I Care!
      Wow! Thanks for weighing in on this. You have some extensive experience!
      .
      I would also like to hear answers to your questions coming from Dexter & the Rockwood design team. But… don’t hold your breath waiting for answers as I don’t think they will come.
      From my experience even manufacturers of quality products lawyer up and keep information proprietary in order to limit their liability.
      .
      As an example the communication I received from Dexter when they approved my warranty claim was this. (This is my paraphrase, not their words):
      “Because we have no control over loading, maintenance, or use of our products, this problem is not our fault. As a gesture of good will we’re providing you with a replacement axle, shipping of the axle, and 1.5 hours of labor)”
      .
      So as you see, they did the right thing while also completely avoiding fault or future liability. Such is this age of litigation which we are in.
      .
      Well my friend, thanks again for your excellent comment!! It’s much appreciated.

    • @icare7151
      @icare7151 3 года назад +1

      @@CrowdFreeRV
      Thank you for your response and awesome channel. Great things come from collaboration.🙂
      Problems are opportunities for creative thinking and collaborative resolution.
      Glad Rockwood and Dexter are replacing the axle. Typically in situations like this the design and engineering teams will in fact collect and analyze the data thoroughly, hopefully taking appropriate actions based on their findings to prevent a reoccurrence.
      If possible, you may consider documenting the original and new axle’s manufacturing codes/serial numbers that should be stamped or labeled on each of the axles.
      Are they using same axle model number and/or lot number?
      If they are using a different model number what is the difference and how will that affect the stability and ride quality; the ability to absorb static, dynamic and shock loads, vibration frequencies and suspension travel?
      What Dexter axle model number of your floor plan are they using in current production?
      If this is a pattern with other owners of the same floor plan, I am confident Rockwood and Dexter will find a solution with a win/win resolution as necessary.
      The are many mechanical theories that I can speculate what caused the initial then rapid sag, but not having the verifiable scientific data to needed to validate a probable cause, would be speculation at best.
      However, what we can do is:
      1) Calculate the static and extrapolate the dynamic loads of the slide in the “in, transition and out positions, loaded and unloaded, including the total weights of all sitting in the side, cargo stored beneath the dinette plus the weight of the box and slide out system.
      Calculating the total deflection forces (stresses) on the entire system in all positions and situations will help determine if the slide is a major factor is causing the sagging.
      It appears there are multiple modified cantilever static and dynamic forces and deflections at play. It’s an interesting science with many static and dynamic variables to consider.
      2)Collecting Data
      As a purest in co-writing & adhering to ASTM and ISO processes over the decades, with the rv level, measuring in the exact same manner each time suggest document:
      1)Date, time, temperature, humidity and location of measurement
      2)High/Low temperatures the rv was subjected to between measurements
      3)Slide In or Out
      4)Time slide has been in the “out position” since last measurements
      5)Time slide is in the “in position” while stationary since last measurement
      6)Time and miles driven while slide is in the “in position” since last measurement
      7)Stabilizers up or down
      8)How RV is leveled
      9)Road conditions, type of roads, speeds traveled on each and miles traveled between measurements, if any
      10)Special circumstances such as heavy winds experienced; cross, head or tail winds, submerged in or exposed to fresh or salty water, road salt/deicer/ice melt
      11)Weights: Loaded right side, left side, hitch and total weight
      12)other
      Collecting as much valid data as possible is necessary to quantify and qualify a proper analysis to pinpoint the exact cause that is resulting in the undesired affect, assess risk factors and then design a proper solution based on data collected.
      Is this is an isolated case? If yes, a simple axle exchange.
      If there are multiple RVs with the same floor plan that are suffering the same fate, solutions may range from a different rubber compound that is not susceptible to a possible heat setting degradation and/or deformation, etc to an entire different axle and suspension system. Rockwood already has an air suspension they use in the Geo/E-Pro toy hauler floor plan.
      I prefer axle and suspension systems that one can quickly and easily view the entire suspension & axle system such as traditional springs, shocks, bushings, air bags etc. are preferred, much easier to diagnose, maintain and fix on the fly.
      Also, for all RVs with slides, I would always use true 4 corner leveling jacks, fully deployed prior to deploying the slide outs.
      Thank you for taking the time to read my long winded thoughts, observations and keeping us all informed of the twists, turns of your adventures.
      Enjoy the journey!
      Cheers,
      KP
      Colorado Springs, CO🏔🇺🇸

  • @ranig2848
    @ranig2848 3 года назад +3

    All 20bhs have less clearance on slide side. It’s by design. Having said that, ours has 4” on the slide side, so 2-3” in a bit on the low side.
    Do you have anything in the tanks?
    Is the camper level? If so, are both sides too low??? If not, how come it’s level but only one side is sagging?

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +1

      We’ll see how it rides after the axle is replaced.
      Thanks for watching & commenting!

    • @RafaelGuerreroThe4th
      @RafaelGuerreroThe4th 3 года назад

      I was curious about your statement and so I checked my 20BHS today and i see that the clearance on the slide side is lesser by 50% than the right side. Is this a defect or as you said by design?

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад

      @@RafaelGuerreroThe4th I can only speculate if the problem is by design. That’s just guesswork on my part.
      What I know with certainty is, I monitored my left side and considered it fine and normal until my fender clearance shrunk to 2 inches and there developed a risk that my tire would begin contacting the fender.
      Hope this helps!

    • @ranig2848
      @ranig2848 3 года назад +1

      @@RafaelGuerreroThe4th This is by design. The slide needs to be a bit lower so there's less space on the side of the slide. I guess they could have "fixed" it cosmetically... but decided to keep 19BH and 20BHS similar on the passenger/right side.

  • @Trad-Am
    @Trad-Am Год назад

    Might be pushing too tall of a tire, for that single axle. I've got twin torflex 3500lb axles in under my Featherlite enclosed snowmobile trailer, that are 30 years old. Other than rust, they work fine, and I'm grinding rust, and coating with cosmoline now.

  • @madmechelle
    @madmechelle 2 года назад

    I have a 2020 Geo Pro QB and want to add a bike rack to the rear axle. Can you tell me what receiver you used and/or give me any info on the installation. You said in the video you had just had it repaired....
    Thank you for the practical and succinct information you give in your videos. I loved your GP walk-around video; it helped so much immediately after my purchase.

  • @chipe1343
    @chipe1343 3 года назад +1

    Look forward to what you find and thanks for sharing. My wife and I are interested in the 2021FD. Also not sure about what product their using underneath the TPO for support my weight when on the roof. Thanks for your videos, we really enjoy them

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +1

      Hello @Chip E!
      I don’t remember the thickness of the sheeting. But I do remember that the roof trusses are very solidly built.
      I’m up on my roof before every departure and it’s fine with me. I’m 185.
      Thanks for watching & your kind comment!

  • @silaslongshot941
    @silaslongshot941 2 года назад

    If you had a couple hundred pounds of gear stowed on that side of the RV and then added the leverage of the weight in the slide out to that side of the RV, it's a possible explanation of the axle sag on that side.
    Just another of the many reasons I'm 'spooked' about slide outs and chose the G19FD without one.

  • @shermanbland5417
    @shermanbland5417 2 года назад

    I literally just notice this on ours we have a 2021 geo pro bhs. We’re worried we won’t be able to get it fixed before we have to leave

  • @valbates6881
    @valbates6881 2 года назад

    I purchased a 2021 GeoPro used, it had been purchased and traded in for a larger trailer ( so I was told!) the GeoPro still had all the factory stickers and tags and looked bran new. I was told that it was beeing sold as is even though it had only been used once. Well I noticed the Dexter axel has the same problem you are discribing. Rockwood is telling me that I am not the orignal owner and will not replace the axel. DO NOT BUY A FORES RIVER OR ANY OF THEIR BRANDS BEWARE!

  • @rickyroten2410
    @rickyroten2410 2 года назад

    well i was waiting to see you fix the axle

  • @luzbrillante4538
    @luzbrillante4538 2 года назад

    MORryde single axle suspension is a good upgrade for the geo pro.

  • @Sam-mm1jf
    @Sam-mm1jf 2 года назад +1

    Could you please provide an update?

  • @user-DaveRivett
    @user-DaveRivett 4 месяца назад

    At what mileage did you experience the axle failure?

  • @jamesle9063
    @jamesle9063 3 года назад

    I have the same trailer. Would you know what the manufacturer’s standard gap size is from the dinette side tire to the fender wall?

  • @theobsession9017
    @theobsession9017 Год назад

    Anybody know why their last video was posted a year ago and why they have done no more?

  • @michaelarnold6245
    @michaelarnold6245 3 года назад +1

    So you can’t get it fixed in Texas?

    • @CrowdFreeRV
      @CrowdFreeRV  3 года назад +3

      @michael arnold the main deciding factor here was time. My travel blog is what I do for a living and I have reservations in July for some key content creation. By doing the work at the factory, I eliminate the shipping time to Fort Worth. LTL shipping can take a notoriously long time. Going to the axle eliminated all shipping delay.
      .
      As to getting the work done anywhere:
      The work itself is simple and takes only an hour or two. Dexter ships a brand new “loaded” axle that’s ready to bolt up and go.
      Four bolts, two wire connections and changing the wheels/tires out are all that’s needed. The hardest thing is just the time to get the trailer jacked up & supported.
      Thanks for watching & commenting!

  • @susanfulmer4153
    @susanfulmer4153 Год назад

    Have you dealt with the Afro yet?

  • @TheRetiredtech
    @TheRetiredtech 3 года назад

    No updates in 6 Weeks?

  • @TheRealKalEll
    @TheRealKalEll 2 месяца назад

    FLEXIRIDE is the ONLY axle to buy. Most trailers come with axles underrated for their weight or at the limit so this means after furnishing your trailer with clothes, food, tools, dishes, glasses etc you are guaranteed to be over weight and this condition is what almost always leads to failure. The axles are SO smooth and if stored long term jacked up, weight OFF OF the axles then they should last 20 years which is their lifespan. I have a Dexter and only now since 2003 am I replacing it with a Flexiride made to order over weighted axle and in my Yamaha Waverunner trailer i replaced my Dexter 1240 pounds MAX weight rated axle with a 2200lb axle and it was very reasonable and easy to install. Haven't met a single person that actually reads the instructions for storage, which these 90% of the time are doing which means the weight is on the axle damaging it 90% of the time.

  • @graffoxigen9359
    @graffoxigen9359 3 года назад

    Я ничего не понял потому что не знаю англиского языка, но видео понравилось)))

  • @christopherhaak9824
    @christopherhaak9824 2 дня назад

    Drop the ridiculous background music, it adds nothing to the video.